How many rooms are available at Grand Mutiara Hotel Berastagi?

Grand Mutiara Hotel Berastagi has 123 rooms in total.

Does Grand Mutiara Hotel Berastagi provide parking?

Yes, Grand Mutiara Hotel Berastagi provides parking. Please confirm details directly with the hotel.

Does Grand Mutiara Hotel Berastagi have a swimming pool?

Yes, a swimming pool is available at Grand Mutiara Hotel Berastagi.

Does Grand Mutiara Hotel Berastagi provide early check-in?

Yes, early check-in is available at Grand Mutiara Hotel Berastagi, subject to availability. Please contact the hotel directly to arrange this.

What do past guests say about Grand Mutiara Hotel Berastagi?

Grand Mutiara Hotel Berastagi is well-known for its Location, Room Comfort, Cleanliness, as reviewed by verified Traveloka guests.

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Grand Mutiara Hotel Berastagi

Name: Grand Mutiara Hotel Berastagi
Address: Jl. Peceren No. 168, Berastagi, Karo, Sumatra Utara, Indonesia, 22156, Jl. Peceren No. 168, Sumatra Utara, 22156, Indonesia
Rating: 9

Hotels

9.0

/10

Exceptional

381 reviews

What Guests Say About Their Stay

Verified Traveler

10.0

/ 10

A great hotel to take the kids on vacation, with spacious rooms and cute animals. Breakfast is also delicious. Grand Mutiara Brastagi remains the best quality hotel.

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M***a

10.0

/ 10

The service, cleanliness, breakfast, and atmosphere of the hotel are all excellent... and it's perfect for a staycation with family and kids.

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D***Y

10.0

/ 10

The hotel service is friendly and polite, the comfort both outside and inside the hotel is very good.

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K***h

8.7

/ 10

very happy with the hotel environment especially the garden which is very spacious, clean and beautiful

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Anggita F.

10.0

/ 10

They had a big Alpaca and Sheep park that allowed all the visitors to play with. Great hospitality and friendly staff. One of our favorite places to stay.

In the Area

See Map

Jl. Peceren No. 168, Berastagi, Karo, Sumatra Utara, Indonesia, 22156

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Grand Mutiara Hotel Berastagi is located in area / city Berastagi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Grand Mutiara Hotel Berastagi

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Grand Mutiara Hotel Berastagi Address: Map & Location

Jl. Peceren No. 168, Berastagi, Karo, Sumatra Utara, Indonesia, 22156

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Location

Grand Mutiara Hotel Berastagi is located in area / city Berastagi.

About Grand Mutiara Hotel Berastagi

From business event to corporate gathering, Grand Mutiara Hotel Berastagi provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Grand Mutiara Hotel Berastagi, a wonderful accommodation for your family holiday.

Grand Mutiara Hotel Berastagi is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Mutiara Hotel Berastagi exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Grand Mutiara Hotel Berastagi is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Grand Mutiara Hotel Berastagi.

All facilities in Grand Mutiara Hotel Berastagi

Bar, Cafe and Lounge

Swimming Pool

Functional Hall

Lobby

Exterior

Hotel Services

Bellhop
Concierge
Doorman
Early Check-in
Express check-in
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby
Newspaper
Porter
Wedding service

Food and Drinks

A la carte breakfast
A la carte dinner
A la carte lunch
Breakfast
Buffet breakfast
Breakfast (surcharge)
Fullboard with non-alcoholic drinks
Hot breakfast
Set menu dinner
Set menu lunch
Vegetarian meal

Public Facilities

Parking
Coffee shop
Early check-in
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Bathrobe
Bathtub
Desk
Hairdryer
Minibar
Shower
TV

General

Ballroom
Connecting rooms
Heater
Non-smoking room
Swimming pool
Smoke-free

Things to Do

Karaoke
Outdoor facilities
Outdoor pool
Outdoor pool

Connectivity

LAN Internet
Free WiFi

Business Facilities

Meeting facilities
Projector

Family-friendly Facilities

Children pool

Accessibilty

Wheelchair accessible

Nearby Facilities

Shops

Sports and Recreations

Billiard

Accommodation Policy & General Information in Grand Mutiara Hotel Berastagi

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

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General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Grand Mutiara Hotel Berastagi	123
Number of floors in Grand Mutiara Hotel Berastagi	4
Another facilities in Grand Mutiara Hotel Berastagi	Bellhop, Concierge, Doorman, Early Check-in, Express check-in

Frequently asked question in Grand Mutiara Hotel Berastagi

What are available facilities at Grand Mutiara Hotel Berastagi?

There are top facilites at Grand Mutiara Hotel Berastagi such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What Time is Check In & Check Out at Grand Mutiara Hotel Berastagi?

Check-in time at Grand Mutiara Hotel Berastagi is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does Grand Mutiara Hotel Berastagi provide breakfast?

Yes, Grand Mutiara Hotel Berastagi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of Grand Mutiara Hotel Berastagi?

Grand Mutiara Hotel Berastagi is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Grand Mutiara Hotel Berastagi have?

Grand Mutiara Hotel Berastagi has 4 floors.

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More Reviews from Other Guests in Grand Mutiara Hotel Berastagi

Overall Ratings & Reviews Grand Mutiara Hotel Berastagi

Traveloka (381)

9.0

Exceptional

From 381 reviews

Provided by travelers on

Cleanliness

8.9

Room Comfort

9.0

Meal

8.6

Location

9.2

Service and Facilites

8.9

People often mention about Grand Mutiara Hotel Berastagi

All

Room Space (55)

Family Friendly (52)

Staff Friendliness (52)

Ambiance (52)

Bedroom (52)

Taste (51)

Surroundings (50)

Bathroom (50)

Variety (48)

Hotel Area (45)

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Traveler Reviews Grand Mutiara Hotel Berastagi

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Customer reviews

Verified Traveler

10.0

/10

Reviewed 2 hour(s) ago

A great hotel to take the kids on vacation, with spacious rooms and cute animals. Breakfast is also delicious. Grand Mutiara Brastagi remains the best quality hotel.

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Guest

Leisure

8.5

/10

Reviewed 2 day(s) ago

A pleasant atmosphere with trees and animals that are a family favorite.

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V***i

Leisure

10.0

/10

Reviewed 4 day(s) ago

Only at the restaurant after breakfast there were a lot of flies on the table.

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Ruslan H.

Leisure

10.0

/10

Reviewed 1 week(s) ago

Nice place to stay and the room also comfortable

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Ruslan H.

Leisure

10.0

/10

Reviewed 1 week(s) ago

Nice place to stay and the room is also comfortable

1 people find it helpful

M***a

10.0

/10

Reviewed 1 week(s) ago

The service, cleanliness, breakfast, and atmosphere of the hotel are all excellent... and it's perfect for a staycation with family and kids.

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1 people find it helpful

Verified Traveler

Leisure

9.7

/10

Reviewed 2 week(s) ago

The hotel atmosphere is nice and very child-friendly, the place is spacious, what needs to be improved is the taste of the food and also the notification regarding the conditions for using the swimming pool.

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c***a

Leisure

10.0

/10

Reviewed 2 week(s) ago

Friendly staff. Check in was also fast, didn't have to wait long.

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Verified Traveler

Leisure

10.0

/10

Reviewed 2 week(s) ago

It's fun, and the perfect place to bring the kids for a staycation. You can see the sheep freely, and if you want to feed them, you can go inside the pen. However, you can only feed the alpacas from outside, as I've heard there's a risk of them spitting on you.

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C***n

Leisure

8.0

/10

Reviewed 3 week(s) ago

I hope the hotel and rooms will be renovated soon, as well as the food will be upgraded, because I still want to stay there.

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1 people find it helpful

A***y

Leisure

10.0

/10

Reviewed 4 week(s) ago

Very family-friendly! Easy access to nearby tourist attractions, plenty of amenities, and family-friendly areas. The staff service and room cleanliness are top-notch. It's simply the perfect place.

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nor h.

8.2

/10

Reviewed 8 week(s) ago

The hotel name is not as beautiful as the news.

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E***A

Leisure

10.0

/10

Reviewed 8 week(s) ago

I really like staying here 3 times already, my kids love it, the room is spacious, the kids are free to play... I like it...

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Apriliany D. N. W.

9.7

/10

Reviewed 9 week(s) ago

The bed is big even though it is a twin bed, but each bed can accommodate 2 people, the room atmosphere is also very comfortable and romantic, environmentally friendly for children, a bonus of seeing sheep and alpacas

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N***a

Staycation

10.0

/10

Reviewed 10 week(s) ago

If I go to Brastagi, I always stay here.

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K***a

10.0

/10

Reviewed 10 week(s) ago

Excellent service with vintage theme and trully healing place

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M***s

Leisure

6.7

/10

Reviewed 10 week(s) ago

I have often stayed in various star hotels in various cities, coincidentally I also work in the hospitality sector. This is the first time I tried the Grand Mutiara Berastag hotel, we stayed for 6 days 5 nights, but the first impression was very bad, When I arrived at the lobby there was not a single staff who greeted me and my family and no one offered me to carry my luggage / suitcase to the room from the front office so I had to carry my own suitcase where I had to go down because coincidentally my room was on the ground floor, VERY DISAPPOINTED THE HOTEL SERVICE THAT SAYED 5 STARS. and also the cleanliness of the swimming pool was not very satisfactory. because my children swim every day

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m***a

Leisure

9.6

/10

Reviewed 11 week(s) ago

nice hotel atmosphere and back garden.

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I***n

Leisure

9.7

/10

Reviewed 12 week(s) ago

Fun with a large yard

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E***r

Leisure

8.8

/10

Reviewed 13 week(s) ago

The kids are happy, 👍👍👍👍👍👍👍

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1 people find it helpful

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.