Grand Mutiara Hotel Brastagi

Hotels
9.0
/10
Exceptional
221 reviews

What Guests Say About Their Stay

Room Space (40)
Staff Friendliness (37)
Ambiance (34)
Bedroom (34)
Anggita F.
10.0
/ 10
They had a big Alpaca and Sheep park that allowed all the visitor to playing with. Great hospitality and friendly staff. One of our favorite places to stay.
In the Area
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Jl. Peceren No. 168, Berastagi, Karo, Sumatra Utara, Indonesia, 22156

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
note: hotel was previously named Grand Mutiara Hotel Grand Mutiara Hotel Brastagi is located in area / city Berastagi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Grand Mutiara Hotel Brastagi

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Jl. Peceren No. 168, Berastagi, Karo, Sumatra Utara, Indonesia, 22156
Lobby Grand Mutiara Hotel Brastagi
Lobby 2 Grand Mutiara Hotel Brastagi

Discover More About Grand Mutiara Hotel Brastagi

note: hotel was previously named Grand Mutiara Hotel

Location


Grand Mutiara Hotel Brastagi is located in area / city Berastagi.

About Grand Mutiara Hotel Brastagi

From business event to corporate gathering, Grand Mutiara Hotel Brastagi provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Grand Mutiara Hotel Brastagi, a wonderful accommodation for your family holiday.

Grand Mutiara Hotel Brastagi is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Mutiara Hotel Brastagi exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Grand Mutiara Hotel Brastagi is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Grand Mutiara Hotel Brastagi.

All facilities in Grand Mutiara Hotel Brastagi

Bar, Cafe and Lounge Grand Mutiara Hotel Brastagi
Bar, Cafe and Lounge
Swimming Pool Grand Mutiara Hotel Brastagi
Swimming Pool
Functional Hall Grand Mutiara Hotel Brastagi
Functional Hall
Lobby Grand Mutiara Hotel Brastagi
Lobby
Exterior Grand Mutiara Hotel Brastagi
Exterior

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Early Check-in
  • Express check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Porter
  • Wedding service

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Fullboard with non-alcoholic drinks
  • Hot breakfast
  • Set menu dinner
  • Set menu lunch
  • Vegetarian meal

Public Facilities

  • Parking
  • Coffee shop
  • Early check-in
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Desk
  • Hairdryer
  • Minibar
  • Shower
  • TV

General

  • Ballroom
  • Connecting rooms
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoke-free

Things to Do

  • Karaoke
  • Outdoor facilities
  • Outdoor pool
  • Outdoor pool

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Meeting facilities
  • Projector

Family-friendly Facilities

  • Children pool

Accessibilty

  • Wheelchair accessible

Nearby Facilities

  • Shops

Sports and Recreations

  • Billiard

Accommodation Policy & General Information in Grand Mutiara Hotel Brastagi

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Mutiara Hotel Brastagi
123
Number of floors in Grand Mutiara Hotel Brastagi
4
Another facilities in Grand Mutiara Hotel Brastagi
Bellhop, Concierge, Doorman, Early Check-in, Express check-in

Frequently asked question in Grand Mutiara Hotel Brastagi

What are available facilities at Grand Mutiara Hotel Brastagi?
There are top facilites at Grand Mutiara Hotel Brastagi such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Mutiara Hotel Brastagi?
The standard check-in time at Grand Mutiara Hotel Brastagi is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand Mutiara Hotel Brastagi provide breakfast?
Yes, Grand Mutiara Hotel Brastagi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Grand Mutiara Hotel Brastagi

9.0
Exceptional
From 221 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

9.0

Meal

8.6

Location

9.2

Service and Facilites

8.9

People often mention about Grand Mutiara Hotel Brastagi
All
Ambiance (28)
Room Space (28)
Taste (28)
Staff Friendliness (27)
Bedroom (26)
Surroundings (25)
Bathroom (25)
Variety (25)
Family Friendly (23)
Hotel Area (23)
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Traveler Reviews Grand Mutiara Hotel Brastagi

Number of reviews per page
20
40
Customer reviews
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Hendri H.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 5 day(s) ago
Old building but pretty clean.
1 people find it helpful
H***o
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 day(s) ago
I ordered a superior room, the room was clean, according to the photo. The location is close to the city of Berastagi, if you want to find food at night it is also easy. The service is very friendly and good. The night air in the room is cool. The attached photo is only the back of the room.
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1 people find it helpful
Y***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The staff is friendly and the view is beautiful.
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D***Y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel service is friendly and polite, the comfort both outside and inside the hotel is very good.
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E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
very nice hotel, sure will come back again
1 people find it helpful
N***a
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The rooms are clean and spacious, and the staff is friendly.
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Lusiana R.
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10.0
/10
Reviewed 7 week(s) ago
The hotel staff is very friendly, the hotel is clean.
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S***l
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7.9
/10
Reviewed 7 week(s) ago
the hotel is old and not well maintained, the price does not match the facilities. the food is not tasty.
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adi g. p. h.
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9.6
/10
Reviewed 7 week(s) ago
Hopefully the room rates will be cheaper because of efficiency as the president said
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1 people find it helpful
R***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
addictive, 5 star quality
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
- the room is nice and big, but not very clean and smells a bit damp. the glasses in the room are dusty & there are no slippers. - facilities are ok - the breakfast menu is plentiful and delicious. but in terms of quantity it is not much. - good and friendly service. - we are interested in staying at this hotel because our children want to see the animals
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R***y
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10.0
/10
Reviewed 8 week(s) ago
the place is cold, the service is just ordinary. the food is delicious. the garden atmosphere is beautiful, there are many photo spots,...
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1 people find it helpful
K***g
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8.7
/10
Reviewed 8 week(s) ago
Breakfast menu lacks items and the food is cold
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t***a
icon-Staycation
Staycation
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10.0
/10
Reviewed 8 week(s) ago
the experience of staying with toddlers was very enjoyable, there was a playground plus an alpaca and sheep area, the kids were happy.
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Accommodation's Reply
14 May 2025
Thank you for choosing Grand Mutiara Hotel Berastagi Your review means a lot to us We are happy to wait for you to visit again Warm regards Management
K***h
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Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 9 week(s) ago
very happy with the hotel environment especially the garden which is very spacious, clean and beautiful
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1 people find it helpful
Accommodation's Reply
14 May 2025
Thank you for choosing Grand Mutiara Hotel Berastagi Your review means a lot to us We are happy to wait for you to visit again Warm regards Management
Jepri L.
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10.0
/10
Reviewed 10 week(s) ago
Recommended. Suitable to be visited again 🙏
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1 people find it helpful
Accommodation's Reply
14 May 2025
Thank you for choosing Grand Mutiara Hotel Berastagi Your review means a lot to us We are happy to wait for you to visit again Warm regards Management
N***r
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Staycation
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9.7
/10
Reviewed 11 week(s) ago
The place is beautiful, clean and has many facilities and entertainment for children and families,
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1 people find it helpful
Accommodation's Reply
14 May 2025
Thank you for choosing Grand Mutiara Hotel Berastagi Your review means a lot to us We are happy to wait for you to visit again Warm regards Management
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Hamdani
icon-Leisure
Leisure
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10.0
/10
Reviewed 11 week(s) ago
Perfect for family vacations, spacious and clean play area.
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1 people find it helpful
Accommodation's Reply
14 May 2025
Thank you for choosing Grand Mutiara Hotel Berastagi Your review means a lot to us We are happy to wait for you to visit again Warm regards Management
M***n
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10.0
/10
Reviewed 11 week(s) ago
Good
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Accommodation's Reply
14 May 2025
Thank you for choosing Grand Mutiara Hotel Berastagi Your review means a lot to us We are happy to wait for you to visit again Warm regards Management
H***y
icon-origin-TRAVELOKA
6.0
/10
Reviewed 13 week(s) ago
Spacious room, cleanliness is quite good. but HOTEL STAFF ARE LIKE THUGS!!!! FO is not friendly enough. not like a star hotel. BF staff is terrible! just about to enter BF, the staff is like thugs. even though I only asked how many people it can accommodate. the answer is curt, impolite, like thugs!!! hey rent a room for 2.3 million, pay my BF too!! with the arrogance of the staff I thought the food was delicious and complete. turned out to be ZONK!!! just go to this hotel once. that's it!
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4 people find it helpful
Number of reviews per page
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Bedroom 4 Grand Mutiara Hotel Brastagi

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.