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Hotel Istana Family
Hotels
6.1
/10
Pleasant
59 reviews
In the Area
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Jl. Raya Madiun - Surabaya No.Km.1, Sanggrahan, Kedondong, Kec. Bagor, Kabupaten Nganjuk, Nganjuk, Nganjuk, Jawa Timur, Indonesia, 64461
Main Facilities
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24-Hour Front Desk
Parking
WiFi
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Jl. Raya Madiun - Surabaya No.Km.1, Sanggrahan, Kedondong, Kec. Bagor, Kabupaten Nganjuk, Nganjuk, Nganjuk, Jawa Timur, Indonesia, 64461
Discover More About Hotel Istana Family
Location
Hotel Istana Family is located in area / city Nganjuk.
There are plenty of tourist attractions nearby, such as Madiun Royal Square within 39.97 km, and Plaza Madiun within 40.66 km.
About Hotel Istana Family
Hotel Istana Family is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
For you, travelers who wish to travel comfortably on a budget, Hotel Istana Family is the perfect place to stay that provides decent facilities as well as great services.
Have fun with various entertaining facilities for you and the whole family at Hotel Istana Family, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Hotel Istana Family is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Hotel Istana Family is suitable for you who value privacy during your stay.
Hotel Istana Family is the smartest choice for you who are looking for affordable accommodation with outstanding service.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Hotel Istana Family is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in Hotel Istana Family
Common Space
Lobby
Exterior
Bedroom
Restaurant
General
- Non-smoking room
- Terrace
In-room Facilities
- Shower
- TV
Hotel Services
- 24-hour Receptionist
- Multilingual staff
Connectivity
- Free WiFi
Accessibilty
- Accessible parking
Accommodation Policy & General Information in Hotel Istana Family
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring Marriage Certificate. Please bring the required documents in hard copy.
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information
Popular Facilities | 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Available rooms at Hotel Istana Family | 62 |
Another facilities in Hotel Istana Family | Non-smoking room, Terrace, Shower, TV, 24-hour Receptionist |
Frequently asked question in Hotel Istana Family
What are available facilities at Hotel Istana Family?
There are top facilites at Hotel Istana Family such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Istana Family?
The standard check-in time at Hotel Istana Family is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Hotel Istana Family
Traveloka (59)
6.1
Pleasant
From 59 reviews
Provided by travelers on
Cleanliness
5.6
Room Comfort
5.8
Meal
6.3
Location
6.3
Service and Facilites
5.8
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Traveler Reviews Hotel Istana Family
Number of reviews per page
20
40
Customer reviews
cs
chandra s.
5.1
/10
Reviewed 236 week(s) ago
The room does not match the photo in the application, the room is very shabby and check-in time you have to argue first with the front office because the front office refuses to accept guests using the application on the grounds that the hotel has nothing to do with Oyo anymore.
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1 people find it helpful
WS
Wisnoe S.
6.0
/10
Reviewed 237 week(s) ago
When I checked-in, it was even given that there was no AC, even though the application included AC. less friendly service. Not recommended for families who want to stay overnight.
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1 people find it helpful
Risca M. L.
5.4
/10
Reviewed 244 week(s) ago
Dirty room, dirty bathroom, dirty sink.
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1 people find it helpful
BU
Burhan U.
6.0
/10
Reviewed 245 week(s) ago
The staff is funny, ordered the AC to be on the fan, asked according to price, the rooms are also ugly, rickety. make me sorry.
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Renal I.
4.8
/10
Reviewed 250 week(s) ago
The bathroom is dirty, there are bricks, the toilet is not lit, the dirty blankets appear to have never been washed, many cupboards are cobwebs, the prices do not match the picture, the WiFi is broken up, the condition of the room smells, the trash is dirty.
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1 people find it helpful
Bambang B. H.
6.0
/10
Reviewed 250 week(s) ago
The hotel is very unworthy of stays, toilets are dirty, smelly, dirty pillows are hard and unfit for use, the hotel environment is dirty, full of clove trashes, just not very decent.
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DL
Dhea L.
4.8
/10
Reviewed 253 week(s) ago
The price does not match the price stated in the application, the air conditioner is not cold, the breakfast of pecel rice is one centong, the side dishes are stale, the bathroom is dirty, the glasses use plastic.
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Andian V. K.
5.7
/10
Reviewed 269 week(s) ago
the staff at the receptionist is very bitchy ... if you order via an online application you can't get a note from the OYO ... but the reception from the receptionist is not pleasant
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1 people find it helpful
Ikha D. Y. G.
4.5
/10
Reviewed 272 week(s) ago
The service is very bad the employees don't have any idea to explain about booking through online agents, Just like the place, I would not recommend anyone to stay here.
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3 people find it helpful
Abrar I. I.
6.6
/10
Reviewed 272 week(s) ago
Room not made to order.
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1 people find it helpful
Yuli P.
5.1
/10
Reviewed 273 week(s) ago
I was transferred to the room unilaterally. Even though I booked the room according to the price listed. The reason is from the hotel that the room I booked is different (more expensive). this should not have happened. And I am very disappointed with the service, not professional.
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5 people find it helpful
IP
Indra P. P.
6.0
/10
Reviewed 273 week(s) ago
Not in accordance with the photos in the room.
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YE
Yogi E. M.
5.1
/10
Reviewed 275 week(s) ago
very unsatisfactory service. guests cannot enter our room
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NH
Nevyta H. S.
Business
6.1
/10
Reviewed 276 week(s) ago
The service is not good.
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ND
Nesti D. A.
4.5
/10
Reviewed 279 week(s) ago
The price in the application 100 is already AC. But until the crime scene using a fan. If at the crime scene the price of the fan is only 85 thousand. Goba try. The room smells of cigarettes. AC is not cold.
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7 people find it helpful
Melisa A.
Business
8.1
/10
Reviewed 280 week(s) ago
For the room its look as same as the pictures offered. Rooms are clean, and comfortable for sleeping. But for the service, its too bad. Starts from the reception, they does not know their email address to be insert to Traveloka customer services to confirm our reservation. They do nothing to make sure that our reservation is valid. We done to show them our confirmation number, but they cannot accept it, so we call Traveloka by ourself! The reception is very unhelpful for this case!!
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1 people find it helpful
ak
abdul k.
6.0
/10
Reviewed 281 week(s) ago
The room was not given a toothbrush and towels, the lights were dim.
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la
luthfi a.
Family
6.3
/10
Reviewed 283 week(s) ago
1. The environment is less clean 2. Bathroom water, when it comes out first smell. 3. There are insects in the bathroom 4. Cigarette smell in the room and toilet.
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Number of reviews per page
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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