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Hotel Neo+ Balikpapan by ASTON

Hotels
8.5
/10
Very Good
8,804 reviews

What Guests Say About Their Stay

Bedroom (69)
Staff Friendliness (67)
Bathroom (65)
Hotel Area (65)
Erwin T.
9.7
/ 10
The food here is definitely something to look forward to. And there's qq karaoke Club for those who like singing and have a good time. The only problem for me is the narrow parking space. You can't park your vehicle by yourself but the valet service is always ready to help you day and night.
prashandy
8.5
/ 10
Very clean room, nice service and nice staff. Have a good day for Neo hotel, one of the best option for weekend stay ...
Rahmawati Rahmawati
8.5
/ 10
Nice hotel, clean private and comfy
deddy d.
9.7
/ 10
The room is very clean. Breakfast is of various food and the GRO was very nice. I'll be back on next business trip. Thank you...
Nenin F.
9.4
/ 10
Very great hotel and good reservation
In the Area
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Jl. Mayjend Sutoyo No. 67 , Balikpapan Tengah, Balikpapan, Kalimantan Timur, Indonesia, 76122

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Hotel Neo+ Balikpapan by Aston Hotel Neo+ Balikpapan by ASTON is a hotel in a good neighborhood, which is located at Central Balikpapan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel Neo+ Balikpapan by ASTON

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Jl. Mayjend Sutoyo No. 67 , Balikpapan Tengah, Balikpapan, Kalimantan Timur, Indonesia, 76122
Lobby Hotel Neo+ Balikpapan by ASTON
Lobby 2 Hotel Neo+ Balikpapan by ASTON

Discover More About Hotel Neo+ Balikpapan by ASTON

note: hotel was previously named Hotel Neo+ Balikpapan by Aston

Location


Hotel Neo+ Balikpapan by ASTON is a hotel in a good neighborhood, which is located at Central Balikpapan.

About Hotel Neo+ Balikpapan by ASTON

From business event to corporate gathering, Hotel Neo+ Balikpapan by ASTON provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Hotel Neo+ Balikpapan by ASTON, a wonderful accommodation for your family holiday.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Neo+ Balikpapan by ASTON.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Neo+ Balikpapan by ASTON exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Neo+ Balikpapan by ASTON is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Neo+ Balikpapan by ASTON is the right place to stay.

All facilities in Hotel Neo+ Balikpapan by ASTON

Bar, Cafe and Lounge Hotel Neo+ Balikpapan by ASTON
Bar, Cafe and Lounge
Functional Hall Hotel Neo+ Balikpapan by ASTON
Functional Hall
Lobby Hotel Neo+ Balikpapan by ASTON
Lobby
Exterior Hotel Neo+ Balikpapan by ASTON
Exterior
Bedroom Hotel Neo+ Balikpapan by ASTON
Bedroom

Hotel Services

  • Welcoming drinks
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Shower
  • TV

Things to Do

  • Garden
  • Karaoke
  • Massage

General

  • AC
  • Family room
  • Rooftop terrace

Food and Drinks

  • Restaurant with AC
  • Bar

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Meeting facilities
  • Projector

Nearby Facilities

  • ATM/Banking
  • Shops

Transportation

  • Secure parking

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Hotel Neo+ Balikpapan by ASTON

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Pets

Pets are not allowed in the accommodation.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Available rooms at Hotel Neo+ Balikpapan by ASTON
101
Number of floors in Hotel Neo+ Balikpapan by ASTON
7
Another facilities in Hotel Neo+ Balikpapan by ASTON
Welcoming drinks, Concierge, 24-hour Receptionist, 24-hour security, Laundry service

Frequently asked question in Hotel Neo+ Balikpapan by ASTON

What are available facilities at Hotel Neo+ Balikpapan by ASTON?
There are top facilites at Hotel Neo+ Balikpapan by ASTON such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Neo+ Balikpapan by ASTON?
The standard check-in time at Hotel Neo+ Balikpapan by ASTON is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Hotel Neo+ Balikpapan by ASTON

Overall Ratings & Reviews Hotel Neo+ Balikpapan by ASTON

Traveloka (8,804)
8.5
Very Good
From 8,804 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.4

Location

8.4

Service and Facilites

8.5

People often mention about Hotel Neo+ Balikpapan by ASTON
All
Staff Friendliness (58)
Bedroom (54)
Room Space (52)
Distance to City Center (51)
Bathroom (51)
Hotel Area (50)
Ambiance (49)
Variety (48)
Taste (46)
Accessibility (42)
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Traveler Reviews Hotel Neo+ Balikpapan by ASTON

Number of reviews per page
20
40
Customer reviews
Zulkifly
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly and the service is very satisfying
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1 people find it helpful
Accommodation's Reply
23 Apr 2025
Dear Mr. Zulkifly, Thank you for such a good review and rating we appreciate it, and we are delighted to know that you had a pleasant experience during your stay with us, We would be glad to welcome you back for your next visit Hospitably Yours, Deka Zakaria Front Office Coordinator
Setiawan R.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The room is comfortable, breakfast is also delicious, only the wifi is a bit slow, otherwise it's really good.
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Accommodation's Reply
30 Apr 2025
Dear Mr. Setiawan R, Thank you for such a good review and rating we appreciate it, and we are delighted to know that you had a pleasant experience during your stay with us, We would be glad to welcome you back for your next visit Hospitably Yours, Deka Zakaria Front Office Coordinator
H***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The check-in process was very easy and didn't take long, the staff were friendly, the room was clean.
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1 people find it helpful
Accommodation's Reply
23 Apr 2025
Dear Valued Guest, Thank you for such a good review and rating we appreciate it, and we are delighted to know that you had a pleasant experience during your stay with us, We would be glad to welcome you back for your next visit Hospitably Yours, Deka Zakaria Front Office Coordinator
N***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
I've had a few staycations at the Neo Hotel, it's the best for everyone. I'll be back here again next time๐Ÿ˜
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Accommodation's Reply
23 Apr 2025
Dear Valued Guest, Thank you for such a good review and rating we appreciate it, and we are delighted to know that you had a pleasant experience during your stay with us, We would be glad to welcome you back for your next visit Hospitably Yours, Deka Zakaria Front Office Coordinator
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Naldi N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
It was very comfortable to stay at Neo Hotel.
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1 people find it helpful
Accommodation's Reply
23 Apr 2025
Dear Mr. Naldi N, Thank you for such a good review and rating we appreciate it, and we are delighted to know that you had a pleasant experience during your stay with us, We would be glad to welcome you back for your next visit Hospitably Yours, Deka Zakaria Front Office Coordinator
Nur H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
the food service is very friendly
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Accommodation's Reply
15 Apr 2025
Dear Mrs. Nur H, Thank you for such a good review and rating we appreciate it, and we are delighted to know that you had a pleasant experience during your stay with us, We would be glad to welcome you back for your next visit Hospitably Yours, Deka Zakaria Front Office Coordinator
J***i
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The most worthwhile hotel while in BPN, spacious room. I managed to get room 111 but the AC was noisy & dripping, then asked to move & got a decent room. Please, the management should pay attention again to the suitability of the room. Don't give it to customers if there is a problem with the room, thank you.
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1 people find it helpful
Accommodation's Reply
15 Apr 2025
Dear Valued Guest, Thank you for such a good review and rating we appreciate it, and we are delighted to know that you had a pleasant experience during your stay with us, We would be glad to welcome you back for your next visit Hospitably Yours, Deka Zakaria Front Office Coordinator
J***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The room is spacious compared to hotels with similar prices. Will come here again next time I go to Balikpapan.
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Accommodation's Reply
23 Apr 2025
Dear Valued Guest, Thank you for such a good review and rating we appreciate it, and we are delighted to know that you had a pleasant experience during your stay with us, We would be glad to welcome you back for your next visit Hospitably Yours, Deka Zakaria Front Office Coordinator
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Euodia M. S. H.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly, I like it, the food is quite delicious, the dining area is nice, the room is spacious... it's just that in the family room there is no refrigerator so I have to go up and down to put breast milk in the restaurant on the 1st floor, while I'm staying on the 6th floor
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Accommodation's Reply
15 Apr 2025
Dear Mrs. Euodia M.S.H, Thank you for such a good review and rating we appreciate it, and we are delighted to know that you had a pleasant experience during your stay with us, We would be glad to welcome you back for your next visit Hospitably Yours, Deka Zakaria Front Office Coordinator
s***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
the check in process is quite long, almost 40 minutes waiting for cleaning. luckily there is a welcome drink and cassava chips. before checking in, it's better to call first to make sure the room is ready or not. Family room 3 beds are really good, big and spacious, complete with safety box, small refrigerator, only the lights are a bit dim and a bit dark. the sheets and pillow cases may be time for rejuvenation. I like the bathroom the most, the lights are bright, the glass is large, the toilet, the washbasin and the floor are clean, the shower water is strong, there is also a hair dryer. there are 3 towels; one is white, the other two are a bit dull in color. moving on to the food. there are quite a lot of variations and in my opinion everything available is delicious. the chef is the champion. because I tried all of them lol because there are many reviews that say they are delicious. I'm curious if it's true and none of them are bad..keep it up, chef. like staying here even though the room is a bit dark. but all the employees are friendly and helpful. including the car being helped to park and being helped to get it from the lobby when checking out. Thank you Neo Aston. ๐Ÿ™๐Ÿฅฐ
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1 people find it helpful
Accommodation's Reply
09 Apr 2025
Dear Valued Guest, Thank you for such a good review and rating we appreciate it, and we are delighted to know that you had a pleasant experience during your stay with us, We would be glad to welcome you back for your next visit Hospitably Yours, Deka Zakaria Front Office Coordinator
Apdalia R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Friendly service, clean rooms and delicious breakfastโ€ฆ
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1 people find it helpful
Accommodation's Reply
15 Apr 2025
Dear Mrs. Apdalia R, Thank you for such a good review and rating we appreciate it, and we are delighted to know that you had a pleasant experience during your stay with us, We would be glad to welcome you back for your next visit Hospitably Yours, Deka Zakaria Front Office Coordinator
S***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Everything is okay, only the AC is not cold enough, maybe it hasn't been serviced yet๐Ÿ˜
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Accommodation's Reply
15 Apr 2025
Dear Valued Guest, Thank you for such a good review and rating we appreciate it, and we are delighted to know that you had a pleasant experience during your stay with us, We would be glad to welcome you back for your next visit Hospitably Yours, Deka Zakaria Front Office Coordinator
rizaldy
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Clean hotel, strategic location, maybe just the parking lot is not big enough, but the staff are quite responsive in helping to park vehicles.
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Accommodation's Reply
08 Apr 2025
Dear Mr. Rizaldy, Thank you for such a good review and rating we appreciate it, and we are delighted to know that you had a pleasant experience during your stay with us, We would be glad to welcome you back for your next visit Hospitably Yours, Deka Zakaria Front Office Coordinator
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Johansen H. K.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
great, early check in without any frills...
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1 people find it helpful
Accommodation's Reply
08 Apr 2025
Dear Mr. Johansen H.K, Thank you for such a good review and rating we appreciate it, and we are delighted to know that you had a pleasant experience during your stay with us, We would be glad to welcome you back for your next visit Hospitably Yours, Deka Zakaria Front Office Coordinator
U***i
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Quite comfortable with affordable price.
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Accommodation's Reply
08 Apr 2025
Dear Valued Guest, Thank you for such a good review and rating we appreciate it, and we are delighted to know that you had a pleasant experience during your stay with us, We would be glad to welcome you back for your next visit Hospitably Yours, Deka Zakaria Front Office Coordinator
Dwi J.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Have stayed here several times, no problems. It was only yesterday that was a bit problematic. The first room I was given had a very narrow bathroom, the distance between the door and the sink was as thin as paper ๐Ÿ˜‚ then what made me laugh was the toilet seat was very yellow and crusty, so I asked to change rooms. The second room I was given was okay, the toilet seat was also yellow and crusty but it was still better than the first one, but the AC wasn't cold. so I asked to move rooms again. Then I was given a free upgrade to a deluxe room, this was okay, no complaints. Thank you for providing good service ๐Ÿ™
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Accommodation's Reply
08 Apr 2025
Dear Mrs. Dwi J, Thank you for such a good review and rating we appreciate it, and we are delighted to know that you had a pleasant experience during your stay with us, We would be glad to welcome you back for your next visit Hospitably Yours, Deka Zakaria Front Office Coordinator
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Chandra G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
nice and pleasant, my family really enjoyed staying here. all the staff are friendly.
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Accommodation's Reply
31 Mar 2025
Dear Mr. Chandra G, Thank you for such a good review and rating we appreciate it, and we are delighted to know that you had a pleasant experience during your stay with us, We would be glad to welcome you back for your next visit Hospitably Yours, Deka Zakaria Front Office Coordinator
F***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Long check-in process, waiting for room to be cleaned
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Accommodation's Reply
07 Mar 2025
Dear Mr. Valuable guest Thank you for your valuable feedback. We apologize that your experience did not meet your expectations, and we sincerely regret any inconvenience you encountered. Please be assured that your comments regarding check-in process have been shared with our team for improvement. We appreciate your constructive review and look forward to the opportunity to welcome you back, for a better experience. Hospitably Yours, A. Irham Tanry General Manager
W***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The hotel staff is very friendly, the check-in process is fast, the room is clean and fragrant, the food is varied and very delicious, I feel like coming back again if I go on holiday to Balikpapan ๐Ÿฅฐ
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Accommodation's Reply
28 Feb 2025
Dear Valued Guest, Thank you for such a good review and rating we appreciate it, and we are delighted to know that you had a pleasant experience during your stay with us, We would be glad to welcome you back for your next visit Hospitably Yours, Deka Zakaria Front Office Coordinator
Chendy C. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The staff is super duper friendly, especially the Manager. Always ready to help, all the food is delicious, there are many variations too. Fruits are delivered to the room, welcome drinks. We asked for two adjacent rooms and they were immediately provided. The room is clean, cozy, all the equipment is complete and functioning well. NEOplus Balikpapan is extraordinary. If I come to Balikpapan again, I will definitely stay here again ๐Ÿ‘๐Ÿ‘๐Ÿ‘
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Accommodation's Reply
24 Feb 2025
Dear Valued Guest Thank you for such a good review and rating we appreciate it, and we are delighted to know that you had a pleasant experience during your stay with us, We would be glad to welcome you back for your next visit Hospitably Yours, Deka Zakaria Front Office Coordinator
Number of reviews per page
20
40

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