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Hotel Neo Tendean by ASTON
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Hotel Neo Tendean by ASTON
Hotels
8.2
Convenient
From 5,368 verified guests reviews
What Guests Say About Their Stay
Strategic Location (75)
Friendly Staffs (50)
Clean Room (50)
Great Cleanliness (3)
Adhityo W.
8.5
/ 10
The room is very comfortable. The staffs are friendly. The bathroom is also nice. The downside is I cannot access any TV channels from my room
Restiany A. N.
9.7
/ 10
the hotel's location was easy to find, easy to check-in and check-out, comfortable room and clean toilet, also the staff are very kind. it was so nice to stay here, thank you. :)
Desy C. D.
8.5
/ 10
Great hotel with good service.
In the Area
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Jalan Wolter Monginsidi No. 131, Kebayoran Baru, Mampang, Tendean, Jakarta, Indonesia, 12180
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Hotel Neo Tendean by ASTON
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What's around Hotel Neo Tendean by ASTON
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Jalan Wolter Monginsidi No. 131, Kebayoran Baru, Mampang, Tendean, Jakarta, Indonesia, 12180
Discover More About Hotel Neo Tendean by ASTON
Location
Hotel Neo Tendean by ASTON is located in area / city Tendean.
The hotel has a very good location, also near the Pondok Cabe Airport (PCB), which is only 12.4 km away.
The hotel is located only 3.89 km away from Haji Nawi MRT Station.
There are plenty of tourist attractions nearby, such as Maxx Box Lippo Village within 23.46 km, and Giant Mitra 10 within 20.2 km.
About Hotel Neo Tendean by ASTON
For you, travelers who wish to travel comfortably on a budget, Hotel Neo Tendean by ASTON is the perfect place to stay that provides decent facilities as well as great services.
From business event to corporate gathering, Hotel Neo Tendean by ASTON provides complete services and facilities that you and your colleagues need.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Neo Tendean by ASTON.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Neo Tendean by ASTON exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Hotel Neo Tendean by ASTON is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Hotel Neo Tendean by ASTON is the right place to stay.
All facilities in Hotel Neo Tendean by ASTON
Bar, Cafe and Lounge
Swimming Pool
Functional Hall
Common Space
Lobby
Public Facilities
- Parking
- Coffee shop
- Early check-in
- Elevator
- Late check-out
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Bellhop
- Welcoming drinks
- Front desk
- 24-hour Receptionist
- 24-hour security
- Late check-out
- Laundry service
- Luggage storage
- Newspaper in lobby
- Tours
- Wedding service
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Non-smoking room
- Swimming pool
- Smoking area
- Smoke-free
Food and Drinks
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Breakfast
- Buffet breakfast
In-room Facilities
- Cable TV
- Desk
- In-room safe
- Minibar
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Beauty salon
- Hair salon
- Shops
- Supermarket
Things to Do
- Garden
- Massage
- Outdoor pool
- Spa
Business Facilities
- Meeting facilities
- Photocopier
- Projector
Family-friendly Facilities
- Children pool
Transportation
- Car rental
Connectivity
- Free WiFi
Accessibilty
- Accessible parking
Accommodation Policy & General Information in Hotel Neo Tendean by ASTON
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Minimum Age Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Frequently asked question in Hotel Neo Tendean by ASTON
What are available facilities at Hotel Neo Tendean by ASTON?
There are top facilites at Hotel Neo Tendean by ASTON such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Neo Tendean by ASTON?
The standard check-in time at Hotel Neo Tendean by ASTON is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Neo Tendean by ASTON provide breakfast?
Yes, Hotel Neo Tendean by ASTON provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hotel Neo Tendean by ASTON
Overall Rating & Reviews
From 5,368 verified guests reviews
8.2
Convenient
Fantastic
1,108
Very Good
3,004
Satisfying
333
Average
923
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
All
strategic location (75)
friendly staffs (50)
clean room (50)
great cleanliness (3)
tasty breakfast (15)
complete facilities (4)
comfortable room (1)
tasty food (37)
See More 8
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Category
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Language
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Show Reviews with Photos
F
Fitri
9.1
/ 10
28 May 2024
Over all its OK but AC not cool anymore but too tired to complained, feels like sauna 🥲. The breakfast so so, tastefuly even in limited variety. The staff so cool with White Wig, first thing make you confused then that 's so funny"Why they use that wig?"😝.
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Accommodation's Reply
30 May 2024
Dear Mr/Mrs, Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay at Hotel neo tendean Jakarta. We understand how important a cool and comfortable environment is, and we are sorry to hear that the air conditioning did not meet your expectations. We will address this issue immediately to ensure it does not happen again. Regarding the breakfast, we appreciate your honest feedback. While we strive to offer a variety of tasty options, it seems we fell short during your visit. We will take your comments into consideration to improve our offerings. Additionally, regarding the white wig, yes, all female front desk agents at all neo hotels wear the wig as part of their work uniform. This serves as a characteristic of neo hotels, making it easier for our guests to remember us. Your feedback is invaluable to us as we continually work to enhance our guest experience. We hope you will give us another opportunity to provide you with a more enjoyable stay in the future. Best regards, Andrean Bhisma. Asst. Front Office Manager.
DS
Deni S.
8.5
/ 10
25 May 2024
Good place, but some problem with revigerator not cool enought.
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Accommodation's Reply
30 May 2024
Dear Bapak Deni S, Thank you for choosing Hotel neo tendean Jakarta to fulfill your accommodation needs while in Jakarta. We apologize for any inconvenience you experienced during your stay with us. After receiving your review, we have coordinated with the relevant department to address the issue and prevent it from happening to other guests. Thank you for bringing this matter to our attention; It means a lot to us as we strive to improve the quality of our products and services in the future. We look forward to serving you soon. Best regards, Andrean Bhisma. Asst. Front Office Manager.
L***y
This is a guest profile.
Business travel
8.5
/ 10
12 May 2024
Staffnya ramah. Dekat kemana2. OK utk sekedar istirahat malam.
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Accommodation's Reply
15 May 2024
To our valued guests, Thank you for your positive review! We're happy to hear that you found our staff friendly and enjoyed our strategic location. We strive to provide a comfortable and satisfying experience for each of our guests. If you need a place to rest for the night in the future, we will be happy to welcome you back to Hotel neo tendean Jakarta. Thank you for visiting and we hope to see you again! Warm greetings, Andrean Bhisma. Asst. Front Office Manager.
P***i
This is a guest profile.
6.1
/ 10
01 May 2024
Receptionis perempuan sangat tidak ramah, pelit senyum, kaya habis numpang nginep gratis. So bad. Kamar kotor, telf di kamar rusak, teapot di kamar rusak, AC gak dingin, di dalm kamar ada wifi gede agak ganggu pemandangan, kamarnya kotor. Check in check out ribet.
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Accommodation's Reply
08 May 2024
To our esteemed guests, First of all, we would like to thank you for choosing Hotel Neo Tendean Jakarta to meet your accommodation needs. Please allow me on behalf of the management and staff of Hotel Neo Tendean Jakarta to apologize for your stay experience which did not meet your expectations. We understand the importance of friendly and professional service from our staff, and we will provide additional training to our staff to ensure that all our guests are treated professionally. Since this review was published, we have reviewed the quality of cleanliness and supporting facilities available in our rooms to ensure that something similar does not happen to our other guests in the future. Of course, we really hope that we can improve your experience of staying with us on the next occasion, and we will be happy to welcome you back. Thank you for your review. Warm greetings, Andrean Bhisma. Asst. Front Office Manager.
a***m
This is a guest profile.
Business travel
8.5
/ 10
30 Apr 2024
Makan pagi standar b aja. Proses check in lama, smpe kamar kunci erorr balik lg turun.
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Accommodation's Reply
08 May 2024
To our esteemed guests, thank you for your trust in choosing Neo Tendean Hotel Jakarta to be able to serve your accommodation needs in Jakarta. We are very sorry for your experience during the slow check-in process and problems with your room key. We will review our procedures to ensure future comfort. Sorry for the breakfast menu which has not met your expectations. We will improve the variety of food and quality of our breakfast menu. Thank you for your valuable feedback. We hope to welcome you back to Hotel Neo Tendean Jakarta with a better experience. Warm greetings, Andrean Bhisma. Asst. Front Office Manager.
chandra a. y.
Leisure
9.3
/ 10
23 Apr 2024
Overall bagus, ada poolnya jg. Cuma mau komen breakfast paling. Bubur ayamnya dingin. Karna mungkin saya pernah di neo Bandung, jadi kalo dibanding variety nya ga sebanyak di Bandung. Atau beda versi neo nya saya kurang paham.
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Accommodation's Reply
15 May 2024
Dear Mr. Chandra A. Y, Thank you for your positive review! We are happy to hear that you found your stay overall positive and that you enjoyed our pool facilities. We apologize for your less than satisfactory experience with breakfast. We will immediately follow up on this issue with the kitchen team to ensure the quality of our food is maintained, including the temperature of the chicken porridge served. Regarding breakfast menu variations, we will reconsider providing menu choices to enhance our guests' breakfast experience. We thank you for your valuable input and we hope to welcome you back to Hotel neo tendean Jakarta to provide better experiences in the future. Thank you for your visit and warm greetings from us! Warm greetings, Andrean Bhisma. Asst. Front Office Manager.
I***I
This is a guest profile.
8.2
/ 10
23 Apr 2024
Good stay here, nice room and also staff.
1 liked this review
Accommodation's Reply
08 May 2024
Dear Our Valuable Guest, We're thrilled to hear that you had a good stay with us at Hotel neo tendean Jakarta! It 's fantastic that you found our rooms comfortable and enjoyed the service provided by our staff. Your satisfaction is our priority, and we're grateful for your kind words. We look forward to hosting you again in the future. Thank you for choosing us for your accommodation needs! Best regards, Andrean Bhisma. Asst. Front Office Manager.
GH
Gabriella H.
Holiday
9.1
/ 10
14 Apr 2024
Nice stay located in main street. Staff very helpful and room was okay. Great experience.
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Accommodation's Reply
08 May 2024
Dear Gabriella Hosianna s sirait, It 's wonderful to hear that you had a pleasant stay at Hotel neo tendean Jakarta! We're delighted that you found our location convenient and that our staff were able to assist you during your time here. Providing a great experience for our guests is our top priority, and we're thrilled that we were able to meet your expectations. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Thank you for choosing Hotel neo tendean Jakarta! Best regards, Andrean Bhisma. Asst. Front Office Manager.
v***a
This is a guest profile.
Leisure
8.1
/ 10
10 Apr 2024
Wall is dirty, need to re-paint.
1 liked this review
Accommodation's Reply
16 Apr 2024
Dear Our Valuable Guest, Thank you for choosing Hotel neo tendean to fulfill your accommodation needs. And thank you for bringing this matter to our attention. We apologize for any inconvenience caused by the condition of the wall during your stay. Maintaining a clean and pleasant environment for our guests is of utmost importance to us. Rest assured, we have taken note of your feedback and have initiated the necessary steps to address the issue promptly. Our maintenance team will be scheduling a repaint to ensure that our facilities meet the high standards that we strive to uphold. We appreciate your understanding and patience in this matter, and we look forward to welcoming you back to our establishment in the future, where we aim to provide an improved experience for all our guests. Best regards, Andrean Bhisma. Asst. Front Office Manager.
JO
Jarno O.
Business
5.6
/ 10
03 Feb 2024
Room is poorly maintained, not clean, and very noisy.
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Accommodation's Reply
09 Feb 2024
Dear Mr. Jarno William Oost, Thank you for choosing Hotel neo tendean to fulfil your accommodation needs in Jakarta. We sincerely apologize for the less than satisfactory experience you had during your stay. Please know that we take your comments seriously, and we are actively addressing the issues you mentioned regarding room maintenance, cleanliness, and noise levels. We would like to extend our apologies once again, our guests satisfaction is our top priority, and we hope to have the opportunity to welcome you back in the future for a much-improved experience. Best regards, Andrean Bhisma. Asst. Front Office Manager.
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