Mercure Bandung Nexa Supratman

8.7
/10
Very Good
5,340 reviews

What Guests Say About Their Stay

Staff Friendliness (94)
Bedroom (87)
Distance To City Center (84)
Room Space (80)
Imran Husain
9.4
/ 10
Fast check in/out process. All staffs kindly & helping. I love the room design, it’s too cute, something fresh & clean, the wall decor show how old Bandung City, historical but eye catching. I’m wondering the water shower more powerful it will be prefect.
Aster D. P.
10.0
/ 10
Clean and well maintained hotel. Room was very clean and fresh. We've got upgrades to executive floor, thank you Mercure. Hot water was flowing very well even on late night, which was always a problem for some hotels. Location was excellent, food and 24hr apotek in walking distance. We love the service and staffs, polite dan informative. Breakfast was very good! lontong kari was excellent, and indomie choices!! 👍 Keep up the good work Mercure! Definitely recommend this hotel.
Pingkan S.
10.0
/ 10
The accommodation in this hotel amazing. Very friendly & helpful staff also and food were very delicious. Will be back soon for another delightful experience.
Harold D.
10.0
/ 10
Perform at its best as always. Highly recommended.
Ari W.
10.0
/ 10
The hotel room is very clean, modern decorated interior. Very good breakfast with plenty choice of food (western and local). Plus: I like the usb built-in wall outlet (with universal one), just plug your usb cable and charge your phone. they have hundreds of tv channel.
In the Area
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JL. Supratman No. 66, Cibeunying, Bandung, Jawa Barat, Indonesia, 40122

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Mercure Bandung Nexa Supratman is a hotel in a good neighborhood, which is located at Cibeunying. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mercure Bandung Nexa Supratman

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JL. Supratman No. 66, Cibeunying, Bandung, Jawa Barat, Indonesia, 40122
Lobby Mercure Bandung Nexa Supratman
Lobby 2 Mercure Bandung Nexa Supratman

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Location


Mercure Bandung Nexa Supratman is a hotel in a good neighborhood, which is located at Cibeunying.

About Mercure Bandung Nexa Supratman

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Mercure Bandung Nexa Supratman is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Mercure Bandung Nexa Supratman.

All facilities in Mercure Bandung Nexa Supratman

Swimming Pool Mercure Bandung Nexa Supratman
Swimming Pool
Fitness Center Mercure Bandung Nexa Supratman
Fitness Center
Functional Hall Mercure Bandung Nexa Supratman
Functional Hall
Lobby Mercure Bandung Nexa Supratman
Lobby
Exterior Mercure Bandung Nexa Supratman
Exterior

Hotel Services

  • Concierge
  • Express check-out
  • 24-hour Receptionist

Public Facilities

  • Parking
  • WiFi in public area

Kids and Pets

  • Babysitting

Transportation

  • Bus/truck parking

General

  • Swimming pool

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Mercure Bandung Nexa Supratman

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Number of floors in Mercure Bandung Nexa Supratman
8
Another facilities in Mercure Bandung Nexa Supratman
Concierge, Express check-out, 24-hour Receptionist, WiFi in public area, Babysitting

Frequently asked question in Mercure Bandung Nexa Supratman

What are available facilities at Mercure Bandung Nexa Supratman?
There are top facilites at Mercure Bandung Nexa Supratman such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Bandung Nexa Supratman?
The standard check-in time at Mercure Bandung Nexa Supratman is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Mercure Bandung Nexa Supratman

8.7
Very Good
From 5,340 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

8.8

Service and Facilites

8.8

People often mention about Mercure Bandung Nexa Supratman
All
Staff Friendliness (70)
Distance to City Center (63)
Bedroom (63)
Bathroom (57)
Room Space (56)
Surroundings (54)
Accessibility (53)
Ambiance (53)
Hotel Area (47)
Taste (43)
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Traveler Reviews Mercure Bandung Nexa Supratman

Number of reviews per page
20
40
Customer reviews
U***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 day(s) ago
Good food, varied, cleanliness is okay
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Accommodation's Reply
09 Jul 2025
Dear valued guest, We greatly appreciate your comments regarding your visit to the Mercure Bandung Nexa Supratman. It is always a pleasure to receive such positive feedback. We are confident that this positive review will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards. T. Ben Alhajj, General Manager
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a***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
Every time I go to Bandung I always stay at this hotel, but instead of improving, it's better, but it's actually lacking. Why?? For a hotel like Mercure, for mineral water in the room you have to use refillable glass bottles, not bottled water?! Then I booked a privilege room for 2 people but I only got 1 refill dental kit and only got 1 hotel slipper even though I was staying with my husband and child. There's also no hand soap, no shower cap either 🤦‍♀️ why are things getting less and less even though such small things are really needed when staying with family in a hotel. And the refrigerator is also not cold, so the milk I bought at the farm house just went bad. Please improve and be better because it happens that every time I go to Bandung I always stay at Nexa, but sorry this time I'm a little discouraged.
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Accommodation's Reply
09 Jul 2025
Dear valued guests, Warmest greetings from Mercure Nexa Bandung Supratman. On behalf of the Management of Mercure Nexa Bandung Supratman, I would like to thank you for choosing Mercure Nexa Bandung Supratman and for taking the time to write a review about our hotel. We deeply regret the incident that happened to you and your family. Management has taken preventive measures and disciplinary action internally at Mercure Nexa Bandung Supratman to prevent a similar incident from happening again. Once again, we thank you for your review, and we look forward to welcoming you and your family back to Mercure Nexa Bandung Supratman. Warm regards, T. Ben Alhajj. General Manager
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L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Location very strategic and surrounded by cafe and restaurant/food stall.
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
So far the best Mercure I have ever stayed. the bedroom and bathroom were very nice and comfortable. A few small details that became plus points for me compared to other similar hotel: 1. small faucet under the shower is very helpful for moslems to do the abolishing (wudhu), not every hotel has this. 2. water dispenser in the room hallway, you can refill your drink anytime you want. some other hotels limit drink to 2-4 bottles a day. 3. regarding the valet parking service, when you want to go out, tell the valet officer the time you want to go and they will prepare your car at the lobby so you dont have to wait for them to get your car from the next building. some other hotels take a long time to get your car.
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1 people find it helpful
y***r
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Ambiance/Facilities: [Describe the ambiance and facilities of the hotel] Food: [Share your thoughts on the food provided] Staff Assistance: [Describe your experience with the hotel staff] Highlights: [Mention the things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel location, e.g., conveniently located near...]
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Accommodation's Reply
24 Jun 2025
Dear Guest, We sincerely appreciate for choosing to stay with Mercure Bandung Nexa Supratman and taking the time to provide us your feedback We are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern. On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Bandung Nexa Supratman Kind Regards, T. Ben Alhajj General Manager
A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The room is spacious and clean, and the surrounding area is also near places to eat. The check-in and check-out at the hotel is also very easy and fast.
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Accommodation's Reply
27 Jun 2025
Dear Guest, We sincerely appreciate for choosing to stay with Mercure Nexa Bandung Supratman and taking the time to provide us your feedback We are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern. On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Nexa Bandung Supratman Kind Regards, T. Ben Alhajj General Manager
H***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Second time coming here. First time staying more than a night. Feels nice having the room cleaned (tho having to call the front office for towels since none are put in place after the room was cleaned, it was great using fresh warm towels for once). Pity the weather was not great, but thanks for giving me room as I requested (mountain view). The TV was great as well (screen sharing my love, finally able to finish half of NanaMinbak), and overall Nexa's great location (not as near from major restaurants but still walkable making you safe from noisy tourist traffic inside the room). Also thank you for the fast response to the AC problem I have (not the unit's fault, but the technician still came prepared with portable stairs while ending up only pushing some buttons on the wall's attached AC indicators). Will definitely be back again on weekdays like I did this time (it lives up to its name and it has quite a crowd on weekend)
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Accommodation's Reply
24 Jun 2025
Dear Guest, We sincerely appreciate for choosing to stay with Mercure Bandung Nexa Supratman and taking the time to provide us your feedback We are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern. On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Bandung Nexa Supratman Kind Regards, T. Ben Alhajj General Manager
Nincy
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
I stayed here for 1 night. Strategic location, close to everywhere. Parking is not too spacious, but there is a Vallet Service ready to help park your vehicle. For the room, I think the lighting in the room is quite lacking. Maybe the concept is to save energy, but installing 1 white light in the middle of the room is more energy efficient than installing 5 yellow lights. The room walls are also not soundproof. I accidentally heard a family conversation in the next room. Maybe the walls can be added with soundproofing. The hotel staff are quite friendly and helpful upon arrival. For breakfast, the taste of the food is quite good with many variations. But the refill of the cutlery needs to be reminded again. I waited quite a long time for 1 clean spoon just to stir my coffee. For the price I paid, I think many hotels below Mercure offer a better experience.
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1 people find it helpful
Accommodation's Reply
21 Jun 2025
Dear Mrs. Nincy A, Warm Greetings from Mercure Nexa Bandung Supratman. Previously, I, on behalf of the Management of Mercure Nexa Bandung Supratman, would like to thank you for choosing Mercure Nexa Bandung Supratman and for taking the time to write a review about our hotel. We deeply regret the incident that happened to you and your family. Management has taken preventive measures and disciplinary actions within Mercure Nexa Bandung Supratman so that similar incidents do not happen again. Once again, we would like to thank you for the review given, we await your return to Mercure Nexa Bandung Supratman. Warm regards, T. Ben Alhajj. General Manager
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Mikhael k.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 4 week(s) ago
The room is not soundproof at all, there is only 1 pillow, the swimming pool is small, the breakfast really needs to be improved.
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Accommodation's Reply
17 Jun 2025
Dear Mr. Mikhael to, Warm Greetings from Mercure Nexa Bandung Supratman. Previously, I, on behalf of the Management of Mercure Nexa Bandung Supratman, would like to thank you for choosing Mercure Nexa Bandung Supratman and for taking the time to write a review about our hotel. We deeply regret the incident that happened to you and your family. Management has taken preventive measures and disciplinary actions within Mercure Nexa Bandung Supratman so that similar incidents do not happen again. Once again, we would like to thank you for the review given, we await your return to Mercure Nexa Bandung Supratman. Warm regards, T. Ben Alhajj. General Manager
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W***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
very impressed with the ease of being able to enter the room at 12 o'clock....very cool...the staff are super friendly...you can leave the room a little late because you want to pray dzuhur first....will come here again....
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2 people find it helpful
Accommodation's Reply
17 Jun 2025
Dear valued guest, We greatly appreciate your comments regarding your visit to Mercure Bandung Nexa Supratman. It is always a pleasure to receive positive feedback. We are confident that this positive feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Warm Regards. T. Ben Alhajj. General Manager
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R***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
location near various culinary and shops. room is quite spacious and clean. breakfast is delicious and varied. small swimming pool and very cold water. friendly staff and spacious parking
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Accommodation's Reply
17 Jun 2025
Dear valued guest, We greatly appreciate your comments regarding your visit to Mercure Bandung Nexa Supratman. It is always a pleasure to receive positive feedback. We are confident that this positive feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Warm Regards. T. Ben Alhajj. General Manager
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Siti R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
The room was big and clean, but unfortunately the hairdryer was broken and wouldn't turn on, the food had a lot of variety but the taste was just so-so, the pool was small when we stayed there on a family vacation so we didn't have much space, overall I don't regret staying here.
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Accommodation's Reply
17 Jun 2025
Dear Ms. Siti, We greatly appreciate your comments regarding your visit to Mercure Bandung Nexa Supratman. It is always a pleasure to receive positive feedback. We are confident that this positive feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Warm Regards. T. Ben Alhajj. General Manager
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r***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 6 week(s) ago
deluxe non-smoking room order, given smoking, refrigerator not cold, moved to non-smoking room but like downgraded, initially asked if this room is the same type, FO answered the same, even though the type of room given at the beginning is very different, from the bathroom and sofa and table facilities already look different, on the running slide tv the accommodation picture already looks different, this is the first time I have become an Accor member and I didn't get a suitable room but was downgraded and not upgraded. Please improve the Hotel and FO services again. Thank you
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Accommodation's Reply
04 Jun 2025
Dear valued guests, Warm greetings from Mercure Nexa Bandung Supratman. Previously, on behalf of the Management of Mercure Nexa Bandung Supratman, I would like to thank you for choosing Mercure Nexa Bandung Supratman and for taking the time to write a review about our hotel. We deeply regret the incident that happened to you and your family. Management has taken preventive measures and disciplinary actions within Mercure Nexa Bandung Supratman so that similar incidents do not happen again. Once again, we would like to thank you for the review given, we await your return to Mercure Nexa Bandung Supratman. Warm regards, T. Ben Alhajj. General Manager
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M***o
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
Location, facilities are okay. Only the room is not soundproof, so you can hear the neighbors next door having a nice chat.
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1 people find it helpful
Accommodation's Reply
04 Jun 2025
Dear valued guest, We greatly appreciate your comments regarding your visit to Mercure Bandung Nexa Supratman. It is always a pleasure to receive positive feedback. We are confident that this positive feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Warm Regards. T. Ben Alhajj. General Manager
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A***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
stayed here several times, always enjoyable....bigger twin bed...quite comfortable room atmosphere...and close to the good food places in Bandung. The surrounding atmosphere is also quite comfortable...standard hotel breakfast menu
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1 people find it helpful
Accommodation's Reply
04 Jun 2025
Dear valued guest, We greatly appreciate your comments regarding your visit to Mercure Bandung Nexa Supratman. It is always a pleasure to receive positive feedback. We are confident that this positive feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Warm Regards. T. Ben Alhajj. General Manager
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Audie K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Hotel is nice and service is excellent, we ask for additional pillows and we got it delivered instantly, also our input for the breakfast meal which is too salty is taken seriously by the staff.
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Accommodation's Reply
23 May 2025
Dear Mrs. Audie, We sincerely appreciate for choosing to stay with Mercure Nexa Bandung Supratman and taking the time to provide us with good rating We are pleased that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern. On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Nexa Bandung Supratman Kind Regards, T. Ben Alhajj General Manager
L***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Nice hotel good recommended. Mercure ota the best hotel in the world.
1 people find it helpful
Accommodation's Reply
20 May 2025
Dear Guest, We sincerely appreciate for choosing to stay with Mercure Bandung Nexa Supratman and taking the time to provide us your feedback We are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern. On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Bandung Nexa Supratman Kind Regards, T. Ben Alhajj General Manager
F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
Very accessible, walking distance to some touristy spots.
1 people find it helpful
Accommodation's Reply
08 May 2025
Dear Guest, We sincerely appreciate for choosing to stay with Mercure Bandung Nexa Supratman and taking the time to provide us your feedback We are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern. On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Bandung Nexa Supratman Kind Regards, T. Ben Alhajj General Manager
G***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 11 week(s) ago
The location is in the middle of the city and the place is clean.
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2 people find it helpful
Accommodation's Reply
02 May 2025
Dear valued guest, We greatly appreciate your comments regarding your visit to Mercure Bandung Nexa Supratman. It is always a pleasure to receive positive feedback. We are confident that this positive feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Warm Regards. T. Ben Alhajj. General Manager
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ANGGUN S. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
Great location, excellent view from the room window. The bedroom is missing some pillows, and the carpet needs some cleaning attention.
1 people find it helpful
Accommodation's Reply
19 Apr 2025
Dear Mrs. Anggun, We sincerely appreciate for choosing to stay with Mercure Nexa Bandung Supratman and taking the time to provide us with good rating We are pleased that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern. On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Nexa Bandung Supratman Kind Regards, T. Ben Alhajj General Manager
Number of reviews per page
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