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Mercure Serpong Alam Sutera
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Mercure Serpong Alam Sutera
Hotels
Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang, Serpong, Tangerang Selatan, Banten, Indonesia, 15325
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Traveloka
8.6 Impressive
From 2,726 reviews
See our top reviews!
Check our curated reviews for honest descriptions about this accommodation.
Stayed here during ramadhan.. they still served sahoor buffet at the resto.. much appreciated for the restaurant staff 🙏🏻 walking distance to flavor bliss (Bandar Djakarta, sbux, etc) and to living world mall. They even let us late checkout until 2PM.. thank you Mercure!
Amelia A.
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Facilities
Swimming Pool
24-Hour Front Desk
Parking
WiFi
See More Facilities
Location Info
Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang, Serpong, Tangerang Selatan, Banten, Indonesia, 15325
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Price Display
Per Night
Results for 1 rooms, 1 guests, staying from 08 Jun 2023 for 1 nights. 0 room options available.
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Check-in
Thu, 08 Jun 2023
Duration
1 night
Guests and Rooms
1 Adult(s), 0 Child, 1 Room
Based on 2,726 reviews
8.6
Impressive
Fantastic
963
Very Good
1,372
Satisfying
152
Average
236
Poor
3
Cleanliness
Comfort
Meal
Location
Service
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strategic location (42)
kids friendly (7)
friendly staffs (12)
clean room (13)
easy to find food (2)
tasty breakfast (3)
great facilities (3)
spacious room (1)
varied breakfast (1)
tasty food (11)
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Language
English
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Pr
Putra r.
6.4
/ 10
10 Apr 2023
Staycation
Air conditioner not working, only blow like fan.
1 people found this helpful
FR
Franky R.
9.1
/ 10
11 Mar 2023
Business
Easy check-in, no hassle, comfortable room and great food (had room service). Definitely value for money and will stay again in the future.
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FR
Franky R.
9.7
/ 10
06 Feb 2023
Business
Stayed for an event nearby, and was happy with the service, room, breakfast and room service. Warm and bubbly reception during check in on Thursday 2nd February, no hassle and directly escorted to room, which was very nice. Also ordered room service, and breakfast, with food quality up to par with 5 star properties. Check out was a breeze and would definitely come back again in the future.
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H
Handri
9.7
/ 10
29 Jan 2023
1 people found this helpful
Andri R. W.
9.3
/ 10
23 Jan 2023
Staycation
Everything is basically good, but I am surprised with the lack of dental kit on my room. I only got 1 dental kit while on the booking I already said there will be me, my wife and my daughter staying. When I ask for more kit, it took them pretty long time to give it to me.
1 people found this helpful
im
ikhwan m.
10
/ 10
08 Jan 2023
Holiday
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AH
Ansyar H.
6
/ 10
31 Dec 2022
Staycation
They told us cheking time on 14:00, arrived at the hotel on 14:35, the room still not ready and I have to wait fro 40minutes for each room.
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MP
Mutia P.
9.7
/ 10
18 Nov 2022
Love this hotel. Also the staff. Clean and spacious room. Fast check in & out. They also have playstation at lobby. Will definitely be back again. Thank you for the turtle.
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LINERDO L.
8.5
/ 10
31 Oct 2022
Staycation
Lovely place, lovely room, will come back for more.
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W
Willyam
9.4
/ 10
23 Sep 2022
Staycation
Good service and best team for Dea and team.
1 people found this helpful
Accommodation's Reply
25 Sep 2022
Dear Mr. Willyam, Geetings from Mercure Serpong Alam Sutera, the jewel in the city! Thank you for having taken the time to review your pleasant experience at Mercure Serpong Alam Sutera. It has proved to be very motivating for our colleagues Dea whose efforts you’ve recognized and taken time to highlight. Thank you again for choosing our hotel as your preferred place to enjoyed your staycation, we sincerely hope to have another experience to serve you again at Mercure Serpong Alam Sutera at the soonest time. Our best regards, Jessica Uekermann General Manager
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Accommodation Policies
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Important Note
In reference to the circular letter by the government regarding the spread control of Covid-19, please ensure that you are aware of your booking's refund, cancellation, and reschedule policy.
Hotel policy is not yet available.
Hotel Description
Location
Mercure Serpong Alam Sutera is located in area / city Alam Sutera.
The hotel has a very good location, also near the Soekarno Hatta International Airport (CGK), which is only 13.21 km away.
There are plenty of tourist attractions nearby, such as Food Garden Cakung within 34.68 km, and I Amsterdam Waterpark within 12.1 km.
About Mercure Serpong Alam Sutera
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Mercure Serpong Alam Sutera is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Mercure Serpong Alam Sutera.
Facilities | Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Operational Hours | From 14:00 - Before 12:00 |
Facilities
Hotel Services
- Concierge
- Express check-out
- 24-hour Receptionist
Transportation
- Parking with surcharge
- Bus/truck parking
Things to Do
- Outdoor pool
Connectivity
- WiFi in public area (surcharge)
General
- Swimming pool
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Most commonly asked questions about Mercure Serpong Alam Sutera
What are available facilities at Mercure Serpong Alam Sutera?
There are top facilites at Mercure Serpong Alam Sutera such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Serpong Alam Sutera?
The standard check-in time at Mercure Serpong Alam Sutera is starting from From 14:00 while the latest check-out time is at Before 12:00
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