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Novotel Solo
8.6
/10
Very Good
2,787 reviews
What Guests Say About Their Stay
Distance To City Center (84)
Staff Friendliness (83)
Bedroom (80)
Room Space (76)
Andayani S. S.
9.7
/ 10
We love this hotel! Dinner all you can eat was very delicious, clean and safe. Breakfast was tasty. My family like some of the breakfast items very much and we asked for some servings to go and they happily prepared them for us. Very kind and helpful staff. The room was comfortable and clean. There is a batik shop at the lobby that sells good clothing. We will stay there again when time permits. Thank you.
Reni Y.
9.7
/ 10
I stayed for 14 days for work during pandemic period. Novotel have policy make up room by request which is I absolute agreed. Staff very helpful especially when I decided skip breakfast because I was too busy to go down for breakfast and they called me if they can bring me something for breakfast. It's very thoughtful. FYI: Nasi goreng and mie ayam Novotel so delicious but not their Nasi Liwet :))
Meghawati
8.5
/ 10
5 star for cleanliness 5 star for the staff 5 star for the room there is nothing to complaint about. everything is great and I will stay there again.
Hartono
9.7
/ 10
Nice and perfect hotel for family with children. Recommend.
Laksmi W.
9.7
/ 10
Good hotel, good food and good staff.
In the Area
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JL. SLAMET RIYADI 272, Central Java, Banjarsari, Solo, Jawa Tengah, Indonesia, 57141
Main Facilities
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Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Novotel Solo
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JL. SLAMET RIYADI 272, Central Java, Banjarsari, Solo, Jawa Tengah, Indonesia, 57141
Discover More About Novotel Solo
Location
Novotel Solo is located in area / city Timuran.
About Novotel Solo
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Novotel Solo is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Novotel Solo.
All facilities in Novotel Solo
Others
Hotel Services
- Concierge
- Express check-in
- Express check-out
- 24-hour Receptionist
Transportation
- Bus/truck parking
- Valet parking
- Airport transfer
Things to Do
- Outdoor pool
- Children play area
Public Facilities
- Parking
- WiFi in public area
General
- Swimming pool
In-room Facilities
- TV
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in Novotel Solo
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Number of floors in Novotel Solo | 8 |
Another facilities in Novotel Solo | Concierge, Express check-in, Express check-out, 24-hour Receptionist, Bus/truck parking |
Frequently asked question in Novotel Solo
What are available facilities at Novotel Solo?
There are top facilites at Novotel Solo such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Novotel Solo?
The standard check-in time at Novotel Solo is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Novotel Solo
Traveloka (2,787)
Other sources (105)
8.6
Very Good
From 2,787 reviews
Provided by travelers on
Cleanliness
8.7
Room Comfort
8.7
Meal
8.4
Location
8.9
Service and Facilites
8.7
People often mention about Novotel Solo
All
Bedroom (53)
Staff Friendliness (51)
Distance to City Center (49)
Ambiance (48)
Room Space (48)
Bathroom (46)
Accessibility (41)
Hotel Area (41)
Surroundings (38)
Family Friendly (37)
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Traveler Reviews Novotel Solo
Number of reviews per page
20
40
Customer reviews
PW
Pria W.
Leisure
9.7
/10
Reviewed 20 hour(s) ago
The staff is very friendly, and parking is adequate.
Thank you.
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v***u
Leisure
9.7
/10
Reviewed 2 week(s) ago
Very comfortable, close location, complete facilities and friendly staff.
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Accommodation's Reply
11 Jul 2025
Dear v*u, We very much appreciate your comments regarding your visit to Novotel Solo. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dini Fitri Hastuti, Assistant Front Office Manager
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HS
Hari S.
8.5
/10
Reviewed 3 week(s) ago
It turned out to be quite far from my destination: Unair.
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Accommodation's Reply
11 Jul 2025
Dear Hari S, Thank you for your review of our hotel! We apologize that our location did not meet your expectations. We look forward to welcoming you back to our hotel for an even better experience. Thank you. Warm regards, Dini Fitri Hastuti, Assistant Front Office Manager
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m***r
6.5
/10
Reviewed 3 week(s) ago
an experience that left disappointment, noisy room with renovation sound and no information at the beginning when checking in, confirmed to the receptionist when I entered the room there was no solution and it was said only until 16.00 in fact more, then I asked if it would still be like this tomorrow they said no, in fact at 9 o'clock it started to get noisy so I couldn't rest.. very disappointed..
security was also not alert, didn't help me across when I had difficulty crossing the road.
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Accommodation's Reply
11 Jul 2025
Dear m*r, Thank you for taking the time to tell us about your experience at the Novotel Solo. I am sorry that your experience did not meet your expectations; please allow me to express my sincere apologies. At Novotel, we strive to provide the best possible service experience for every customer; therefore, your feedback is extremely important to us. Please be assured that we are taking appropriate action to address the issue and prevent future occurrences. We appreciate you sharing your concerns, and we hope you will give us the opportunity to serve you better in the near future. Warmest Regards, Novotel Solo Management.
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S***i
Staycation
8.8
/10
Reviewed 3 week(s) ago
Friendly staff
Clean room
Clean environment
Location in the middle of the city
Pillowcases & sheets seem to have not been replaced, because the pillowcases have a smell & the sheets have stains, but when I requested a replacement, the service was fast
Thank you 🙏
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Accommodation's Reply
11 Jul 2025
Dear S*i, Thank you for taking the time to tell us about your experience at Novotel Solo. At Novotel, we strive to provide the best possible service experience for every customer; therefore, your feedback regarding the linens is very important to us. Please be assured that we are taking appropriate action to address the issue and prevent future occurrences. We appreciate you sharing your concerns, and we hope you will give us the opportunity to serve you better in the near future. Warmest Regards, Novotel Solo Management.
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R***a
8.2
/10
Reviewed 3 week(s) ago
Excellent service by Ms. Nadia, Mr. Lalan, and the team! I accidentally left a package in the hotel room, and they were extremely helpful in arranging for it to be delivered via courier. Truly appreciated their professional assistance.
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Accommodation's Reply
11 Jul 2025
Dear R***a,
We very much appreciate your comments regarding your stay at the Novotel Solo.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Dini Fitri Hastuti
Assistant Front Office Manager
H***n
Leisure
10.0
/10
Reviewed 4 week(s) ago
Strategic location in the middle of the city, comfortable, clean near CFD on Sunday morning. Spacious, roomy rooms, affordable prices.
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Accommodation's Reply
11 Jul 2025
Dear H*n, We very much appreciate your comments regarding your stay at Novotel Solo. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dini Fitri Hastuti, Assistant Front Office Manager
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I***h
9.7
/10
Reviewed 4 week(s) ago
Overall it's good and comfortable to stay in this hotel. My room was upgraded to a suite because the family room I booked was too noisy due to renovations, but the hotel offered an upgrade to a suite that was far from noisy. Thank you for your service, Novotel 😍👍
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1 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear l*h, We very much appreciate your comments regarding your visit to Novotel Solo. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dini Fitri Hastuti, Assistant Front Office Manager
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D***i
Leisure
9.4
/10
Reviewed 6 week(s) ago
The wifi signal is not strong enough, it's a bit slow, the AC in the room I stayed in wasn't cold, the sink didn't drain properly, aka it was leaking.
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2 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear D*i, Thank you for taking the time to tell us about your experience at the Novotel Solo. I am sorry that your experience did not meet your expectations; please allow me to express my sincere apologies. At Novotel, we strive to provide the best service experience for every customer; therefore, your feedback is extremely important to us. Please be assured that we are taking appropriate action to address the issue and prevent future occurrences. We appreciate you sharing your concerns, and we hope you will give us the opportunity to serve you better in the near future. Warmest Regards, Dini Fitri Hastuti, Assistant Front Office Manager
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W
Widijatmoko
10.0
/10
Reviewed 8 week(s) ago
Old hotel but still good… only security is lacking in service… when it rains and the parking lot is full.
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1 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear Widiatmoko, Thank you for taking the time to tell us about your experience at Novotel Solo. At Novotel, we strive to provide the best possible service experience for every customer; therefore, your feedback is very important to us. We will share your comments with our entire team as a way to improve the quality of our service. We appreciate you sharing your concerns, and we hope you will give us the opportunity to serve you better in the near future. Warmest Regards, Dini Fitri Hastuti, Assistant Front Office Manager
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SS
Sarisetyoriyani S.
Leisure
10.0
/10
Reviewed 8 week(s) ago
Very nice hotel, the food was very good, very clean 👍
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Accommodation's Reply
11 Jul 2025
Dear Sarisetyoriyani S, We very much appreciate your comments regarding your visit to Novotel Solo. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Solo Management.
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S***i
Transit
8.5
/10
Reviewed 8 week(s) ago
Very friendly staff, good service.
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3 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear S*i, We very much appreciate your comments regarding your stay at Novotel Solo. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Solo Management.
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Yuseriza A. L.
Leisure
10.0
/10
Reviewed 9 week(s) ago
The room is comfortable, makes you lazy. When you are lazy, try the hotel's culinary from Selat Solo, noodle soup, soto, all delicious.
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Accommodation's Reply
11 Jul 2025
Dear Yuseriza A. L, We very much appreciate your comments regarding your stay at Novotel Solo. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Solo Management.
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A***a
Transit
9.4
/10
Reviewed 9 week(s) ago
Nice place to stay with family in Solo.
1 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear A***a,
We very much appreciate your comments regarding your stay at the Novotel Solo.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Management Novotel Solo
ES
Eddy S.
9.4
/10
Reviewed 10 week(s) ago
In general, it is quite good and I am satisfied with the service and service which is quite good.
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Accommodation's Reply
11 Jul 2025
Dear Eddy S, Thank you for your kind review of our hotel! We are very pleased that our services and facilities met your expectations. We will share your comments with our entire team as encouragement to improve the quality of our services. We hope to see you again soon for a more enjoyable visit. Best regards, Novotel Solo Management.
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K***s
Staycation
9.4
/10
Reviewed 10 week(s) ago
Thank you. The kids are happy with the pool, it's spacious. It's easy to find food around the hotel. There's a CFD in front of the hotel on Sunday morning.
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Accommodation's Reply
11 Jul 2025
Dear ke*s, We are very grateful for your comments regarding your stay at Novotel Solo. It is always a pleasure to receive positive feedback. At Novotel, we strive to provide better service to every guest; therefore, your feedback is very important to us. We will share your comments with our entire team as encouragement to improve the quality of our services. Once again, thank you for sharing your experience, and we hope your next visit will be even more satisfying than the previous one. Sincerely, Novotel Solo Management.
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th
taufiq h.
Leisure
9.4
/10
Reviewed 12 week(s) ago
comfortable accommodation. The location is close to the deck, very nice, just walk to the location. On Sunday mornings you can stop by the CFD location. the best.
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Accommodation's Reply
11 Jul 2025
Dear Taufiq H, We are very grateful for your comments regarding your stay at Novotel Solo. It is always a pleasure to receive positive feedback. At Novotel, we strive to provide excellent service to every guest; therefore, your feedback is very important to us. We will share your comments with our entire team as encouragement to improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more satisfying than the previous one. Best regards, Novotel Solo Management.
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D***n
Transit
9.4
/10
Reviewed 12 week(s) ago
Spacious, comfortable rooms, delicious food.
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Accommodation's Reply
11 Jul 2025
Dear D*n, We very much appreciate your comments regarding your stay at Novotel Solo. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Novotel Solo Management.
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DP
DHANA P.
Business
9.3
/10
Reviewed 13 week(s) ago
very strategic location, very friendly staff, dinner and breakfast at the restaurant are delicious and have many choices.
What I think is less than satisfactory is the soundproofing of the room, In the suite 501 room that I used there is a connecting door in the guest room and unfortunately the next room was not empty on the first and third days so the sound from the next room was heard.
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+4
1 people find it helpful
B***g
Leisure
9.4
/10
Reviewed 14 week(s) ago
Quite a comfortable hotel to stay in Solo.
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1 people find it helpful
Accommodation's Reply
15 Apr 2025
Dear Sir/Madam, We greatly appreciate your comments regarding your stay at Novotel Solo. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best regards, i gede Pratama Suarmandika. General Manager
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Number of reviews per page
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