OYO 581 Serdika Pavilion

Guest Houses
7.4
/10
Pleasant
192 reviews
In the Area
See Map
Jl. Perwira No.227, Gundaling I, Berastagi, Kabupaten Karo, Sumatera Utara, Berastagi, Berastagi, Karo, Sumatra Utara, Indonesia, 22152

Main Facilities

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Parking
WiFi
OYO 581 Serdika Pavilion is located in area / city Berastagi. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around OYO 581 Serdika Pavilion

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Jl. Perwira No.227, Gundaling I, Berastagi, Kabupaten Karo, Sumatera Utara, Berastagi, Berastagi, Karo, Sumatra Utara, Indonesia, 22152
Lobby OYO 581 Serdika Pavilion
Lobby 2 OYO 581 Serdika Pavilion

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Location


OYO 581 Serdika Pavilion is located in area / city Berastagi.

There are plenty of tourist attractions nearby, such as Paropo Silalahi Hill within 46.12 km, and Lake Toba within 47.14 km.

About OYO 581 Serdika Pavilion

OYO 581 Serdika Pavilion is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

OYO 581 Serdika Pavilion is the smartest choice for you who are looking for affordable accommodation with outstanding service.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

OYO 581 Serdika Pavilion is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in OYO 581 Serdika Pavilion

Lobby OYO 581 Serdika Pavilion
Lobby
Exterior OYO 581 Serdika Pavilion
Exterior
Bedroom OYO 581 Serdika Pavilion
Bedroom

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Shower

General

  • Non-smoking room
  • Terrace

Public Facilities

  • Parking
  • WiFi in public area

Hotel Services

  • Limited hours room service
  • Multilingual staff

Nearby Facilities

  • Grocery
  • Supermarket

Accommodation Policy & General Information in OYO 581 Serdika Pavilion

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 22:00
Check-out:
12:00 - 12:01
Hotel policy is not yet available.

General Information

Popular Facilities
Parking, WiFi
Check-In / Check-Out Time
14:00 - 22:00 - 12:00 - 12:01
Available rooms at OYO 581 Serdika Pavilion
16
Another facilities in OYO 581 Serdika Pavilion
Cable TV, Desk, In-room safe, Shower, Non-smoking room

Frequently asked question in OYO 581 Serdika Pavilion

What are available facilities at OYO 581 Serdika Pavilion?
There are top facilites at OYO 581 Serdika Pavilion such as Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at OYO 581 Serdika Pavilion?
The standard check-in time at OYO 581 Serdika Pavilion is starting from 14:00 - 22:00 while the latest check-out time is at 12:00 - 12:01

More Reviews from Other Guests in OYO 581 Serdika Pavilion

7.4
Pleasant
From 192 reviews
Provided by travelers on
Cleanliness

7.2

Room Comfort

7.2

Meal

7.2

Location

7.7

Service and Facilites

7.3

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Traveler Reviews OYO 581 Serdika Pavilion

Number of reviews per page
20
40
Customer reviews
Irma M. S.
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4.8
/10
Reviewed 78 week(s) ago
Pelayanan sangat buruk, Tidak Sesuai Aplikasi, Saya sudah pesan dan bayar via traveloka, sangat sulit untuk melakukan Check In 😭😭😭, padahal saya datang jam 2 siang tepat dan akhirnya saya tidak bisa menginap dan uang saya pun tidak kembali, 😡 😡😡😡, kalo pemesanan Via Traveloka tidak bisa, tolong jangan kerjasama dengan traveloka lah pak/ibu😞😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠
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3 people find it helpful
Rahul
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5.7
/10
Reviewed 87 week(s) ago
Not satisfied with the service. Asked for a king bed but was given a low one, it was broken which wasn't good, asked to change rooms instead he said this was indeed an online booking room👎
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3 people find it helpful
Bayu A.
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6.1
/10
Reviewed 89 week(s) ago
There is a cockroach in the room. Hot water is limited. Guards are not friendly.
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2 people find it helpful
Selly K. B. G.
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5.1
/10
Reviewed 95 week(s) ago
Saya tidak suka menginap di hotel ini, pelayanan tidak ramah, ketus sekali berbicara nenek tua rambut pendek itu, pokok nya sangat sangat buruk pelayanan di sini, kamar nya pun jorok dan bau, minus sekali atitude nya! Kamar yang sudah saya booking satu malam, saat saya pergi mencari makan berani berani nya dia masuk ke kamar tanpa izin, pokok nya cukup pertama dan terakhir menginap di hotel buruk ini
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2 people find it helpful
Suci A. A.
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6.1
/10
Reviewed 105 week(s) ago
Kita beli karena promo dan hanya singgah, sesampai di hotel karena di lihat kita beli dari aplikasi, kita di kasih kamar jelek jorok dan gak layak.
3 people find it helpful
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Rotua T. R.
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4.8
/10
Reviewed 105 week(s) ago
Kamar kotor. Sprei bau dan bernoda. Air panas di kamar mandi, tidak berfungsi. Pelayanan buruk, kasar, tidak ramah, jutek. TV di kamar juga tidak berfungsi. Dan lebih parahnya, di depan pintu kamar ada bangkai tikus. Kecewa! Masa iya agen online berpartner sama hotel seperti ini! Tobat dah!
2 people find it helpful
RENAL
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6.0
/10
Reviewed 113 week(s) ago
Cleanliness is lacking, hot water cannot.
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1 people find it helpful
Bagus P.
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6.1
/10
Reviewed 119 week(s) ago
I booked a standard twin room, but was given a standard single room without any amenities.
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2 people find it helpful
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Dwi L. S. B. B.
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8.7
/10
Reviewed 129 week(s) ago
The water heater is lacking, the others are okay. The staff is a little friendly, the problem is they don't smile.
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3 people find it helpful
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Ahmad S.
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5.1
/10
Reviewed 131 week(s) ago
The hotel has been booked with the price in the application when I want to check in, the price immediately changes to a 100% increase with the reason that the weekend doesn't end up coming in.
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5 people find it helpful
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Muhammad A. R. P.
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5.6
/10
Reviewed 134 week(s) ago
Kamar sangat tidak sesuai dengan foto yang dicantumkan. Dinding kamar jorok, banyak bercak noda menjijikkan. Sprei, sarung bantal bau dan banyak noda. Kamar banyak debu. Tempat tidur pernya sudah rusak, ditidurin langsung ambles. Buat yang mau stay di sini saya sarankan untuk pertimbangkan lagi.
3 people find it helpful
Accommodation's Reply
29 Dec 2022
Sincere apologies, Muhammad! We are disappointed to see that our guests are not satisfied with our services. However, we would love to understand the reason behind the problem you are facing in order to improve your experience with us. Hope we can hear from you soon. Regards, Eva.
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Carolina S.
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5.5
/10
Reviewed 161 week(s) ago
Air panas tidak berfungsi, listrik sering padam, kebersihan kurang.
2 people find it helpful
Accommodation's Reply
30 Jun 2022
Hi, Carolina! We are sorry to know that your experience with us was not pleasant. We will definitely work on your feedback to give you the best experience next time. Regards, Amelia.
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Agustine Agustine
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5.4
/10
Reviewed 164 week(s) ago
Oh my God, the room is very very dirty, Black ant everywhere. And the bathroom many ant in the water heater and the wall too.
3 people find it helpful
Muhammad I. R. G.
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5.5
/10
Reviewed 181 week(s) ago
The staff is friendly. At first we were in room no. 1 but the sink was clogged, so moved to room no. 7. The room is damp, there are drips of water from above in the morning. The condition of the room is a lot of dust and is not comfortable. Hopefully it can be fixed in the future.
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8 people find it helpful
Accommodation's Reply
16 Feb 2022
Hi Indra! We never expect any of our guests to face this kind of problem.Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards,Maliva!
Duwi P. R.
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6.0
/10
Reviewed 183 week(s) ago
The room was beyond expectations, not as good as pictured & I was charged an additional 50 thousand cas for an unreasonable reason.
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6 people find it helpful
Aldian Z. P.
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5.7
/10
Reviewed 186 week(s) ago
The room smells musty. Very dusty room. Dirty bed linen. Dirty floor. There are no toiletries and free minerals like Oyo in general.
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4 people find it helpful
Aisyah
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6.0
/10
Reviewed 224 week(s) ago
The bed was hard, couldn't rest well, the sheets were dirty too.
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3 people find it helpful
Accommodation's Reply
19 Mar 2021
Hey Aisyah, Thanks for sharing this with us and we do apologize for the hassle faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Reza!
Julita R.
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6.5
/10
Reviewed 231 week(s) ago
there is a problem with the hot water.
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4 people find it helpful
Gatot S. G.
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6.0
/10
Reviewed 241 week(s) ago
The warm water is not smooth (death).
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2 people find it helpful
Ulfa w. h.
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9.7
/10
Reviewed 241 week(s) ago
This accommodation is listed as shown in the picture, comfortable 24-hour receptionist, friendly, sociable, clean room, mountain view, there is hot water, toilet, seat, nice lobby, there is a nice exterior room in front of the room.
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+5
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Exterior 4 OYO 581 Serdika Pavilion

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.