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Quest San Hotel Denpasar by ASTON
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Quest San Hotel Denpasar by ASTON
Hotels
8.5
/10
Very Good
5,348 reviews
What Guests Say About Their Stay
Staff Friendliness (147)
Bedroom (142)
Ambiance (129)
Bathroom (126)
Muhammad P. T.
9.7
/ 10
Come at 2 AM in the morning, still got serve. Awesome experience and stay. Got room with price around 250k IDR. Worth it. Will come again soon
Frans H.
9.7
/ 10
Friendly staff good service good coffee good atmosphere quiet and clean. 30 min to Sangla Hospital and BCC clinic
Trie Megawanthi
9.7
/ 10
Good service, comfortable room.
Ryan K. T.
9.3
/ 10
Good, like resort, clean, well-decorated, modern, all very good.
ambrosius alexander Sutanto
10.0
/ 10
Great hotel, good facility, friendly employee and near everything
In the Area
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Jalan Mahendradata No.93, Denpasar Barat, Denpasar, Bali, Indonesia, 80117
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
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What's around Quest San Hotel Denpasar by ASTON
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Jalan Mahendradata No.93, Denpasar Barat, Denpasar, Bali, Indonesia, 80117
Discover More About Quest San Hotel Denpasar by ASTON
note: hotel was previously named Quest Hotel San Denpasar by ASTON
Location
Staying at Quest San Hotel Denpasar by ASTON is a good choice when you are visiting West Denpasar.
About Quest San Hotel Denpasar by ASTON
For you, travelers who wish to travel comfortably on a budget, Quest San Hotel Denpasar by ASTON is the perfect place to stay that provides decent facilities as well as great services.
Whether you are planning an event or other special occasions, Quest San Hotel Denpasar by ASTON is a great choice for you with a large and well-equipped function room to suit your requirements.
From business event to corporate gathering, Quest San Hotel Denpasar by ASTON provides complete services and facilities that you and your colleagues need.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Quest San Hotel Denpasar by ASTON.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Quest San Hotel Denpasar by ASTON exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Quest San Hotel Denpasar by ASTON is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Quest San Hotel Denpasar by ASTON is the right place to stay.
All facilities in Quest San Hotel Denpasar by ASTON
Swimming Pool
Lobby
Exterior
Restaurant
Public Facilities
- Parking
- Coffee shop
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Tours
Things to Do
- Garden
- Massage
- Outdoor pool
- Spa
General
- AC
- Non-smoking room
- Smoking area
Transportation
- Airport transfer
- Valet parking
Connectivity
- Internet point
- Free WiFi
Family-friendly Facilities
- Children pool
Food and Drinks
- Poolside bar
Shuttle Service
- Airport transfer (surcharge)
Business Facilities
- Meeting facilities
Nearby Facilities
- ATM/Banking
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Quest San Hotel Denpasar by ASTON
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Minimum Age Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Quest San Hotel Denpasar by ASTON | 179 |
Number of floors in Quest San Hotel Denpasar by ASTON | 5 |
Another facilities in Quest San Hotel Denpasar by ASTON | Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant |
Frequently asked question in Quest San Hotel Denpasar by ASTON
What are available facilities at Quest San Hotel Denpasar by ASTON?
There are top facilites at Quest San Hotel Denpasar by ASTON such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Quest San Hotel Denpasar by ASTON?
The standard check-in time at Quest San Hotel Denpasar by ASTON is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Quest San Hotel Denpasar by ASTON provide breakfast?
Yes, Quest San Hotel Denpasar by ASTON provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Quest San Hotel Denpasar by ASTON
Traveloka (5,300)
Other sources (48)
8.5
Very Good
From 5,300 reviews
Provided by travelers on
Cleanliness
8.7
Room Comfort
8.7
Meal
8.3
Location
8.7
Service and Facilites
8.6
People often mention about Quest San Hotel Denpasar by ASTON
All
Bedroom (126)
Staff Friendliness (124)
Ambiance (112)
Room Space (108)
Bathroom (107)
Hotel Area (105)
Accessibility (93)
Distance to City Center (92)
Family Friendly (88)
Taste (84)
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Traveler Reviews Quest San Hotel Denpasar by ASTON
Number of reviews per page
20
40
Customer reviews
G***t
10.0
/10
Reviewed 3 day(s) ago
The first impression of entering the hotel area was very pleasant with the alert parking attendants. The hotel staff were also very friendly, as soon as we entered the hotel room the elegant impression began to be felt, especially the room with a beautiful and charming pool view, my wife and our children were very happy, hopefully next year we can stay again at Quest Sun Hotel Denpasar. Thank you for the service and such a pleasant experience.
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Deddy S.
10.0
/10
Reviewed 3 day(s) ago
The place is comfortable, good for family vacation. The hotel staff is also friendly.
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S***y
Transit
8.1
/10
Reviewed 6 day(s) ago
Maybe the staff can be given more direction to be more alert when there are guests. Because when we got out of the car and unloaded our stuff. The staff just looked at us from the reception desk. After checking in, we were asked if we needed help with our stuff. 🫣🫣 Oh my, even though I came with elderly parents and children, why did they need to be asked. I was a bit disappointed this time staying at Quest San.
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Accommodation's Reply
02 Jul 2025
Dear Valued Guest. Thank you for sharing your experience while staying at Hotel Quest San. We appreciate your trust in choosing us, and we apologize for the inconvenience caused, especially regarding the lack of response from our staff upon your arrival. We understand how important prompt service is, especially when guests come with elderly parents and children. In situations like this, assistance should not be asked for, and should be given immediately with the initiative of our staff. We apologize for not meeting your expectations this time. We have conveyed your feedback directly to the Front Office team for evaluation and improvement, including re-training to be more sensitive and responsive to guest needs. Hopefully we will be given the opportunity to welcome you back with much better service. Best regards, General Manager. Yono Sulistyo
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Siti F.
9.3
/10
Reviewed 6 day(s) ago
I don't regret staying here, the first room was nice, but the curtains needed to be cleaned, it seems like they were spilled with a drink, the second room, the family suite, was really nice, wide, comfortable and clean, next time I go to Bali I have to stay here again.
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A***g
10.0
/10
Reviewed 1 week(s) ago
clean and comfortable..this is the 3rd time I've been here..the last time the hot water shower didn't work/the water stayed cold
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Accommodation's Reply
02 Jul 2025
Dear Valued Guest. Thank you very much for your trust and for returning to stay with us for the third time. We are very happy to hear that you found our hotel clean and comfortable. We apologize for the hot shower issue during your last visit. This is certainly not the experience we expect for a loyal guest like you. Our technical team will immediately check so that the problem does not recur. We greatly appreciate your feedback, and hope we can continue to be your choice every time you visit [location]. See you on your next visit. Warm regards, General Manager. Yono Sulistyo
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I***I
10.0
/10
Reviewed 1 week(s) ago
the best service except for the HTL gate guard, who didn't want to cross the road when we wanted to check out.
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Accommodation's Reply
02 Jul 2025
Dear Valued Guest. Thank you for sharing your experience during your stay at Hotel Quest. We are very happy to hear that you were satisfied with our overall service. However, we apologize for the inconvenience you experienced regarding the gate staff who did not assist you when you were about to cross the road during check-out. This is certainly not the standard of service we want to provide, and we greatly appreciate you for conveying it. We will immediately follow up on this feedback with the relevant team so that similar incidents do not happen again in the future. We look forward to welcoming you back with a more perfect experience in the future. Warm regards, General Manager. Yono Sulistyo
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f***b
Leisure
8.8
/10
Reviewed 2 week(s) ago
The room cleanliness is good, only in the bathroom there are many crusts on the walls. The towels received are torn. Other services are good. The check-in time is very long, I arrived at the hotel at 15:00, but the room was only ready at 15:30, even though the website stated check-in at 14:00. Please improve it in the future.
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Accommodation's Reply
30 Jun 2025
Dear Valued Guest, Thank you for sharing your experience with us. We are glad to hear that you were satisfied with the overall cleanliness of the room and the service we provided. However, we also apologize for the inconvenience caused, especially regarding the condition of the bathroom, towels, and the check-in process that took longer than expected. Your feedback means a lot to us and we will follow up immediately so that it does not happen again in the future. We look forward to welcoming you back with a better experience in the future. Warm Regards. General Manager. Yono Sulistyo
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Doni H.
Leisure
10.0
/10
Reviewed 3 week(s) ago
First experience staying at a hotel, our family was very comfortable.
strategic location in the middle of the city.
close to tourist attractions.
clean rooms, friendly and kind staff.
everything is very impressive.
highly recommended. 👍
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Accommodation's Reply
30 Jun 2025
Dear Doni H. Thank you very much for your positive review. We are very happy to know that your first experience with your family was so comfortable and memorable. Our strategic location and the services from our team are indeed designed to provide maximum comfort for our guests. Your review is a great motivation for the entire team to continue to provide the best service. We are looking forward to your next visit. Warm Regards. General Manager. Yono Sulistyo
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meliany s.
Transit
9.7
/10
Reviewed 3 week(s) ago
delicious food with lots of variety, close to everywhere, helpful and friendly staff, massage service is also available, given a room with a pool view,
minus: drinking water is refilled in the room hallway, it would be better if there were bottled drinking water in the room and the refills were in the hallway.
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Accommodation's Reply
30 Jun 2025
Thank you for your positive review. We are glad to know that you enjoyed our various facilities, from the variety of food, strategic location, to the service from our staff. It is also nice to hear that you enjoyed the room with pool view and the massage service available. Regarding the input regarding drinking water, we really appreciate it and will consider it as part of our service improvement in the future. We hope to welcome you back for a more enjoyable stay. Warm Regards. General Manager. Yono Sulistyo
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m***a
Business
10.0
/10
Reviewed 3 week(s) ago
The hotel service was very good, even though I was 10 minutes late for breakfast, the rest area was closed but I was still allowed to enter and have breakfast😁
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Accommodation's Reply
30 Jun 2025
Dear Valued Guest. Thank you for your pleasant review. We are glad to know that you are satisfied with our team's service, especially during breakfast despite arriving a little late. Providing the best and flexible service for guest comfort is our priority. Hopefully this experience leaves a good impression, and we look forward to your next visit. Warm Regards. General Manager. Yono Sulistyo
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I***a
Leisure
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is friendly and very helpful during the check in and check out process, explaining in detail, the swimming pool is clean, towels are provided in the restaurant. Thank you
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Accommodation's Reply
30 Jun 2025
Dear Valued Guest. Thank you for your positive review. We are glad to know that you were satisfied with our staff's service, especially during the check-in and check-out process. Your comments regarding the cleanliness of the swimming pool and the comfort of the restaurant facilities, including the availability of towels, are highly appreciated. Thank you for staying with us, and we look forward to welcoming you back on your next visit. Warm Regards. General Manager. Yono Sulistyo
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E***a
Leisure
10.0
/10
Reviewed 3 week(s) ago
a hotel that has been operating for a long time but the quality is still maintained. salute. the last time I was here was in 2017, but the quality is really still maintained, it doesn't look like an old hotel. the fried rice is the best.
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Accommodation's Reply
30 Jun 2025
Dear Valued Guest, We are very pleased to know that you have returned to stay since 2017 and continue to feel the quality of our services and facilities are maintained. Reviews like this are an encouragement for the entire team to continue to maintain the best standards. We are very happy that you enjoyed our fried rice, your compliments mean a lot. We look forward to your next visit. Warm Regards. General Manager. Yono Sulistyo
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NN
Ni Nyoman M. L.
9.1
/10
Reviewed 4 week(s) ago
A very comfortable hotel, strategic, and most importantly the food is all delicious.
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Accommodation's Reply
30 Jun 2025
Dear Ni Nyoman M. L. Thank you for your short but meaningful review. We are very happy to know that you felt comfortable during your stay, liked our strategic location, and especially enjoyed the food we served. Hopefully this pleasant experience will bring you back on your next visit. Warm Regards. General Manager. Yono Sulistyo
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I***I
Staycation
8.9
/10
Reviewed 4 week(s) ago
Plus: 1. Friendly room rates. 2. Friendly, responsive, precise, and friendly service. 3. The pool and pool bar atmosphere is comfortable and safe. Minus: 1. The room AC is not cold enough, feels stuffy and sweaty when sleeping at night (the use of 1/2PK AC is considered less efficient). 2. The taste of food at breakfast is bland, especially in the noodles and fish dishes.
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Accommodation's Reply
13 Jun 2025
Dear Valued Guest. Thank you for your complete and honest review. We are pleased to know that you are satisfied with the room price, the friendliness of the staff, and the comfort of the pool area and pool bar. Your feedback regarding the less cold AC and the taste of the food at breakfast will be forwarded to the relevant team for evaluation and improvement. We hope to provide a better experience on your next visit. Warm regards, General Manager. Yono Sulistyo
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N***i
8.5
/10
Reviewed 5 week(s) ago
The staff is honest, even left behind bags are returned 100% safely.
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Accommodation's Reply
04 Jun 2025
Dear Valued Guest, Thank you for your positive review. We are very happy to hear about your pleasant experience, especially regarding the honesty of our staff. Guest trust is our priority, and your comments further motivate our team to continue providing the best service. We look forward to welcoming you back. Warm Regards. General Manager. Yono Sulistyo
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pangastuti
Staycation
9.7
/10
Reviewed 5 week(s) ago
clean, spacious and comfortable room. the staff is also friendly. only when checking in had to wait about 15-20 minutes even though I arrived at 15.00 which should have been available because the hotel check in time starts at 14.00
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Accommodation's Reply
04 Jun 2025
Dear Mrs. Pangastuti. Thank you for sharing your experience. We are glad that you felt comfortable with the clean and spacious room and the friendly service from our staff. However, we apologize for the inconvenience during the check-in process which took longer than it should have. Your feedback is very important and we will evaluate it to improve the quality of our services in the future. We hope to welcome you back with a better experience. Warm Regards. General Manager. Yono Sulistyo.
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ED
Erlina D.
Business
9.7
/10
Reviewed 6 week(s) ago
The hotel is very comfortable… and I have stayed here for the 5th or 6th time. But for the last time, it was very crowded. The parking lot was full, the downside was that there were lots of mosquitoes in the room. The rest is all okay, you can ask for extra slippers and pillows. For drinking water, it used to be provided in bottles, now there are only refillable bottles on each floor. The rest is okay, there are many variations of food.
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Accommodation's Reply
02 Jun 2025
Dear Erlina D. Thank you very much for your great review and loyalty up to 5 or 6 times staying with us, it really means a lot. We apologize for the inconvenience related to mosquitoes and the crowded parking lot during your last visit. Your feedback is highly appreciated and will be our concern to improve the comfort in the future. We are also glad that you still feel comfortable with the extra services such as extra slippers and pillows, as well as the variety of food available. See you again on your next visit we will continue to strive to provide the best. Warm regards, General Manager. Yono Sulistyo
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L***a
Transit
10.0
/10
Reviewed 6 week(s) ago
Hotel staff is very friendly, food is standard, environment is comfortable.
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Accommodation's Reply
02 Jun 2025
Dear Valued Guest. Thank you for your review. We are glad to hear that you are comfortable with the hotel environment and the friendliness of our staff. Feedback regarding the food is also highly appreciated and will be used as evaluation material for future improvements. See you again on your next visit. Warm Regards. General Manager. Yono Sulistyo
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miediana s.
8.5
/10
Reviewed 7 week(s) ago
Overall the service is okay, but I ordered a deluxe view pool and it didn't match what I ordered. For the bathroom water in my room, the hot water was only warm.
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Accommodation's Reply
23 May 2025
Dear Miediana s. Thank you for taking the time to share your experience. We are glad to know that our overall service has been satisfactory. However, we apologize for the inconvenience related to the room type and hot water temperature that were not as expected. Your feedback means a lot to us, and we will immediately convey it to the relevant team for attention and evaluation in the future. We look forward to welcoming you back with a better experience in the future. Warm regards, General Manager. Yono Sulistyo
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A***u
Leisure
8.5
/10
Reviewed 7 week(s) ago
Hotel needs to improve the breakfast.
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Accommodation's Reply
23 May 2025
Dear Valued Guest
Thank you for your feedback. We’re sorry to hear that the breakfast did not meet your expectations. Your input is valuable, and we will definitely share this with our culinary team to help us improve the variety and quality of our offerings.
We hope to have the opportunity to welcome you back for a better experience.
Warm Regards
General Manager
Yono Sulistyo
Number of reviews per page
20
40
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