Dear I putu Agus Cahya Pratama, Warmest greeting from Tandewa Villas & Spa Nusa Dua By Cross Collection! Thank you for taking the time to share your feedback with us. I'm glad to hear that our staff provided you with excellent service and assistance during your stay. However, we're truly sorry to learn about the issues you encountered with the condition of your bathroom and pool Maintaining cleanliness and ensuring our guests comfort is of utmost importance to us, and we apologize for falling short of your expectations in this regard. Please rest assured that we take your feedback seriously, and we will address these concerns promptly to ensure that all our rooms meet the highest standards of cleanliness and comfort. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved experience in the future. Warm regards. Dewa Redana. Tanadewa Villas & Spa Nusa Dua By Cross Collection.

Dear Ms. Putri, Warmest greeting from Tanadewa Villas and Spa Nusa Dua by Cross Collection! We sincerely apologize for any inconvenience and frustration you experienced due to the relocation of your booking from Nusa Dua to Ubud without prior confirmation. We understand that this change disrupted your plans, and we take full responsibility for any inconveniences caused. We appreciate your patience and understanding in this matter and are pleased to hear that you were able to confirm your reallocation or the option to cancel your booking in advance for free, in accordance with booking regulations. We are committed to improving our processes and communication to prevent such issues from happening in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back and provide you with the outstanding stay you deserve. Kind regards, Septian Dwi. Villa Manager.

Dear Mr. Rabowo, Warmest greetings from Tanadewa Villas and Spa Nusa Dua by Cross Collection. Thank you so much for taking the time to write such a wonderful review of your recent stay. We truly appreciate your kind words. We are delighted to know that you enjoyed your time at our establishment. Providing exceptional service and creating memorable experiences for our guests is our top priority, and it is rewarding to know that we succeeded in doing so during your stay. We truly appreciate your recommendation and look forward to welcoming you back in the future. Septian Dwi Villa Manager

Dear Mr. Ardiansyah, Warmest greetings from Tanadewa Villas and Spa Nusa Dua by Cross Collection. Thank you so much for taking the time to write such a wonderful review of your recent stay. We truly appreciate your kind words. We are delighted to know that you enjoyed your time at our establishment. Providing exceptional service and creating memorable experiences for our guests is our top priority, and it is rewarding to know that we succeeded in doing so during your stay. We truly appreciate your recommendation and look forward to welcoming you back in the future. Villa Manager, Septian Dwi.

Om Swastiastu. Dear Lielie Chandra, Warmest greetings from Tanadewa Villas and Spa Nusa Dua by Cross Collection. Your satisfaction is always our foremost priority, please accept our deepest gratitude to have you in our magical villa. We hope to see you again soon. Your Villa Manager, Crisma Dwi Hermawan.

Om Swastiastu. Dear Mr. Hans Edbert Leonardo, Warmest greetings from Tanadewa Villas and Spa Nusa Dua by Cross Collection. Thank you for sharing your experience with us. Your satisfaction is always our foremost priority. In addition, thank you for your feedback about the pool cleanliness and it will be our full attention. We hope to see you again soon. Your Villa Manager, Crisma Dwi Hermawan.

Om Swastiastu. Dear Mr. Jimy Tanusdjaja, Warmest greetings from Tanadewa Villas and Spa Nusa Dua by Cross Collection. Thank you for sharing your experience with us. Your satisfaction is always our foremost priority, and as affirmed by your review, we are delightful to deliver our exceptional service to you. We hope to see you again soon! Your Villa Manager, Crisma Dwi Hermawan.

Halo I PCP, Thank you for sharing your stay experience while in Tanadewa. We really appreciate your opinion about us. We hope we can welcome you back to Tanadewa Villas & Spa Nusa Dua next time. Warm Regards, Tanadewa Team