Waterplace Residence 3BR Unit 2

No towel and bathroom amenities, very minimum communication with picture in charge, deposit 500k upon check in and return back after 2 days instead of 1x24 hour departure.

The worst rent management. No amenities, the bed cover and other facilities are not so clean. No free parking. I have to pay deposit in cash when checked in, but when I checked out, the management said the deposit will be back 1x24 hour via bank transfer. I asked why the payback of the deposit isn’t standard like other hospitality, and the management ended up talking so annoying until I don’t care anymore about the deposit because she was too annoying. Omg the worst management.

The light off for 4 hours. Only on 10pm tell us that we can’t use heater, its 10pm and all of us not yet take a bath and the technician just tell us that the electricity not available to use heater. And we have to take a bath at night without heater. The management can’t contact and we must go to reception to ask the security call the technician and only come after 30 minutes (and it happen 2 times). Security and technician are friendly but we don’t like the management. In the morning we confirm that will checkout at 10pm but no news from the management so we decided we go to pakuwon (because we held event there at 12, we hoping that the management will come to pick the key apartment, but only at 10.44 they send message ask about the key and because we are very busy we only read the message at 11.35 and we ask the management to pick up the key in pakuwon (the building only next to it) and they said they can’t because they can’t go out from office, so we said that only after event we will send the key but what happened next is really disappointed they said we have to send back the key before 1pm and if we send back after that they will charge us 50k/hours. And the I have to run to the apartment to send back the keys (like I told before we have event at 12). Ok key sent and pass to the security at 11.53. And then they said will give back the deposit via transfer (we have to deposit 500K before we check in) but until now they not yet transfer until now. I don’t know when they will send back but for this long I rent an apartment the management will straight give back the deposit when we check out, but this management hold our money until now. Else the apartment not provide towel, no toilet needs, have stove but no kitchen tools, lots ants, the bath room shower broken, no mineral water, and also give dirty bedsheet I won’t recommend this apartment and give minus star for the services. The worse apartment I ever rent.

The location is very good, completeness in the kitchen is also good, cleanliness in the room is also good. But unfortunately the bed linen in the room is less clean and the bed linen is different, all the linen material is ugly, the stitching of the bed sheet is not suitable for the bed so the bed linen is off the bed. My advice is that bed linen should be all the same so that it looks cleaner and the bed linen fabric is not a good patch and stitch so that the condition of the apartment that is rented looks professional. The stove also cannot be used. The main bedroom and 1 other room have no key, the toilet is broken the water flows continuously.

The deposit refund is not direct, for the customer is not comfortable. Wherever I stay, the refund will be made immediately. There is nothing like this, this advanced age still says more in the process. Shit.

Parking is expensive and difficult, dish soap and TV antenna are not provided. Returning 500 thousand deposits from yesterday not yet entered my account, actually returned or not?

Parking must pay and not up to 1 day due to 60 thousand. Must deposit 500 thousand first and refund only 1 day later. If it is with this user again, even though the pool in the hotel is really good especially for small children.

A very nice and small place, right for family events or together with friends. And yesterday was the time when check-in was my birthday. really happy, can gather with friends, and also a very very nice place. Very spacious room, very easy access, and very appropriate facilities. thank you apart waterplace

The place is good, complete cooking utensils with LPG gas are not provided with gallon water, deposit fees are expensive, exceeding the room rental price per day.

Every 6 months I stay here because it's very easy access to PTC where the seminar is being held by my company. The room is quite spacious and clean. Inadequate eating utensils. Gas and aqua gallon must be bought alone. It is best if guests are asked whether they want to use gas and aqua gallon and are charged a fee upon arrival.