Guests should contact hotel 1 day(s) prior to arrival

Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is being included in Hotel's Room Rate. With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang. For smoother check-in, you are encouraged to contact hotel at least 24 hour before check-in, so hotel may prepare and stand-by with your room accordingly.
In line with the recent announcement by the Federal Government of Malaysia, hotel stays are now open for fully vaccinated guests. - Pfizer-BioNTech / Oxford-AstraZeneca / Sinovac-CoronaVac: 14 days after the 2nd dose of the vaccine - Johnson & Johnson-Janssen / CanSinoBio-Convidecia: 28 days after vaccination. The MySejahtera Covid-19 Vaccination Digital Certificate is required to be presented upon check-in, for verification purposes. Strict compliance to the "Standard Operating Procedure (SOPs)" remains to ensure your health and safety. ============================================