Spacious Family Room Good Choice when transit in Ho Chi Minh Airport The location at the infront of Airport just walking around 5min.

Clean, near airport and have shuttle bus. Love it. Thank you.

Room is small. Convenient for transit.

Nice and clean hotel, we stay here only to transit.

Room so nice and free shuttle to airport, very helpful.

The one who pick up us in the evening shuttle on 16th Nov 23 had very bad attitude. And limited halal food.

Overall. A good hotel (with known brand) nearby airport. Location. Prime location very suitable for transit, within walking distance to airport (we didn't try walking but saw some who did it). There are several hotels around but this is the closest and with international brand name. Breakfast/food: we didn't opt for breakfast as we had to leave early. They have starbucks in the lobby which opened at 7am (mind you, unlike stores in airport, this starbucks doesn't accept us$) shuttle. You can book free shuttle pickup from airport to hotel via email/ unfortunately you cannot book shuttle to airport in advance (which made us not being able to get the shuttle time that we wanted initially), bookings for shuttle from hotel to airport is only available once you are checked-in. Service. Honestly I didn't get the best service when doing check-in, maybe it was already late in the evening so everyone was acting not friendly at all in the airport (immigration staff, luggage staff was absolutely rude that time), not to mention I had a bad air sickness during the flight, all I wanted to do was check in quickly at that time to rest. I already gave 2 passports and stated that I had 2 rooms booked under 1 booking. After some time the staff only gave 1 card, when I asked him that I booked 2 rooms he asked me for passport again (which I already returned to my family waiting in the lounge), I don't know if I was being overly sensitive due to fatigue or not. When I checked-out, the service was superb and everyone was very helpful.

When I arrived in Airport Tan Son Nhat, no hotel car picked up even I in column 8 as in previous email.

Check in was super fast, convenient locatio which is walking distance from the airport. Nicely set up room with plenty of space for single stay. However it is super noisy in the early morning because of the cleaning service, which means the room has no noise resistant.

I booked the hotel with the intention of having someone send us to airport, providing airport shuttle service. We asked earlier, but was told I can only book pick up earlier, not the drop off to airport. The shuttle is fully booked when I checked and no intention to provide more round to cater the needs. Very poor service. I can choose other stay if I want to take grab instead. The front desk told me that if I wan to book a seat for airport shuttle please check in earlier. Indeed I am not able to, as I touched down after 9 and delayed to after 10 due to weather condition. Disappointing.