Villa in Kelantan

I always love staying at Perdana Kota Bharu. Always be my favourite.

Not value for money at all. I paid from MYR400 + to MYR500 + for each room. There 's 3 rooms in total. I requested for connecting rooms, but not available. I understand because that 's a peak season. The bell man was good. He helped and assisted my family from the entrance of the resort till the room. Thanks, sir! Once I entered the room, the dust on the mirror is clearly shown. The TV didn't work properly including the remote control. I think because of the battery, but the button on the TV also didn't work. The overall cleanliness was quiet upset even the bathroom. The housekeeper didn't clean very well. The resort even didn't provide hand towel and bath mat. We unable to dry our feet after went out of the toilet. The air conditioner also didn't work properly. I asked the maintenance to check, but the update was disappointed. Not to mention about the available foods, cutlery etc. During breakfast. The public wash rooms also didn't friendly to disabilities. The guest shouldn't experience this kind of hospitality especially by spending that much price for each room. As a hotelier, I was upset to experience this while spending precious time with my family. Repeat? Absolutely not in the future.

I have encountered bad experience here until I had changed 3 rooms within 3 nights. First room, the pipe sound too obvious, changed room at 11pm. Second room, the air cond button went wrong and air cond not functioning at 6am. Request technician to repair from 3pm-5pm, nobody come. Changed to third room, much better, just ants are around on tables. Seriously affected my rest and work performance. Not recommended if you are here for work.

I have to wait long queue for check in. waiting for 3 hours to get the towel after check in.

Ask them if the hotel is ok for oku using wheelchair, they said yes, but when we arrived, it is not, starting from the parking to the room, its hard to use wheelchair, need someone to help lift the wheelchair, and there, only one lift can be use, need to wait longer to arrive room, the room quite bad, toilet smell bad, the floor slippery, at the window, full with birds s**t. For sure will never come again.

Very spacious and delicious breakfast buffet.

Everything OK but the desk clerk was not friendly at all. We arrived at 3.30pm 26.1.22. He should not be working in the hotel industry.

The room very big and comfortable. The cleanliness is good. Inside of the room have a mini kitchen with a fridge, water kettle and sink. Iron and iron board also have insede the room. It was a pleasant stay.

Good location. Big parking spot. Hopefully, they can speed up the renovation process.