5 Stars Hotels in Sukomanunggal, Surabaya

I've got upgrade room, to third floor. But, its seem so scary, because every room in third floor are separated from others. Every room had single stair to reach every room in third floor. The worst thing I've got are the water closet are broken. Very dissapointed because I must going to reception toilet in ground floor every time I need to go. Better to ask second floor or ground floor room.

Comfy, large parking area & clean room.

Good food, good room, good place.

My stay at the hotel was nice. The room is clean and comfortable. The staffs are so kind and helpful. The ambiance in the room and the restaurant are so nice. The breakfast taste good too

Very bad. When I m coming the room is very hot, waiting for 1 hour still hot, maybe the AC is broken. The employees is not responsive bringing my bags. No need to wait another hour, I checking out looking for other hotel. When I'm checking out, the employees even not bothered to ask me why. Very disappointed.

No resepsionis, just security. And my reservation not listed. I'm waiting during security comfirm with someone. Poor sanitised and the AC not cold enough.