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Frank's Hotel

Hotels
Jl. Mulyosari 37 Surabaya, Mulyorejo, Surabaya, Jawa Timur, Indonesia, 60112
EXTERIOR_BUILDING Frank's Hotel
LOBBY Frank's Hotel
LOBBY Frank's Hotel
EXTERIOR_BUILDING Frank's Hotel
BATHROOM Frank's Hotel
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Traveloka
8.3 Impressive
From 701 reviews
See our top reviews!
Check our curated reviews for honest descriptions about this accommodation.
Pretty good hotel for a business trip.
Jason C. W.
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Facilities
AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Location Info

Jl. Mulyosari 37 Surabaya, Mulyorejo, Surabaya, Jawa Timur, Indonesia, 60112
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Available Room Types in Frank's Hotel

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Per Night
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Check-in
Mon, 05 Jun 2023
Duration
1 night
Guests and Rooms
1 Adult(s), 0 Child, 1 Room
Based on 701 reviews
8.3
Impressive
Fantastic
149
Very Good
415
Satisfying
51
Average
86
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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All
strategic location (16)
friendly staffs (8)
clean room (6)
excellent service (3)
tasty breakfast (2)
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Language
English
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WA
Wahyudi A.
5.8
/ 10
24 Feb 2020
Backpacking
no toothbrush?? worse I think then only got 2 mini bottle of mineral water. breakfast so terrible

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AA
Agustinus A.
8.5
/ 10
07 Jan 2020

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Accommodation's Reply

14 Jan 2020
thank you We will always provide the best servants for you and your family
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AR
ALBERTUS R. H.
6.6
/ 10
15 Dec 2019
Family vacation
I found a security that unhelpful. only one that didn't help at all. other is helpful. when I came and check out the same security didn't help us with the bag. my 70 old parents bring the bag and goods by themselves. he is chatting with other people around there. and when I ask "is this the sop here for old people ? not helping at all? he said if if you want help he needs order from above. I don't know who is above him. so disappointing. many times I am staying here, just this time found this security. no complain about other things, but now gonna seek alternatives place to stay after this disappointment

1 people found this helpful

Accommodation's Reply

24 Dec 2019
Greetings to you and your family, sorry for this incident, we will always evaluate to always be able to provide comfort and security for you all, thank you and apologize for the inconvenience
AR
ALBERTUS R. H.
6.6
/ 10
15 Dec 2019
Family vacation
there are 4 securities here,1 is so unhelpful. my parents that 70 years old bring luggage and organize luggage, 1 security didn't help at all. he said I must order him from room if I need help. my printer is broken here too when organizing luggage with my 70 years old with my parents. I don't know if that security don't know how to treat old men

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Accommodation's Reply

24 Dec 2019
Greetings to you and your family, sorry for this incident, we will always evaluate to always be able to provide comfort and security for you all, thank you and apologize for the inconvenience
MS
Michael S. R.
5.9
/ 10
02 Dec 2019
Business travel
I stayed in room 206. The room interior is actually nice & spacious. No complaint about it. Unfortunately, the air conditioner didn't seem to work. In fact, it was quite hot in the room. I could barely sleep at all during the evening. And also, the bedsheet was gross! At an initial glance, the bedsheet seemed clean enough. But when I turned the bedsheet over, the inside was dirty & stained! Just...gross.

2 people found this helpful

Accommodation's Reply

10 Dec 2019
Thank you for the notice, we will always improve our services to the satisfaction of you and your family
Ric
This is a private profile
5.8
/ 10
14 Oct 2019
Business travel
Location is okay. Room is quite spacious. But the staff is totally impolite in handling complaint. Definitely will not be on my list anymore.

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SY
Surya Y.
8.5
/ 10
24 Jun 2019
Family vacation
Quite spacious. Clean room. Good AC

1 people found this helpful

r
rusanti
8.5
/ 10
29 Mar 2019
the service is good. the cleanliness is okay, however you can only choose three meals in the morning such as noodle, toast, or nasi campur

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EE
Elis E.
8.5
/ 10
30 Dec 2018
Family vacation
nice place to stay. near mulyosari, there are so many food around it

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AH
Akbar H. W. T.
9.7
/ 10
26 Nov 2018
Perfect for business trip. The service was really good. Next time I will staying in this hotel again.

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Accommodation Policies
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Important Note
In reference to the circular letter by the government regarding the spread control of Covid-19, please ensure that you are aware of your booking's refund, cancellation, and reschedule policy.
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Early Check-in
You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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Hotel Description

Location
Staying at Frank's Hotel is a good choice when you are visiting Mulyorejo.

The hotel has a very good location, also near the Juanda International Airport (SUB), which is only 13.3 km away.

The hotel is located only 9.95 km away from Pelabuhan Tanjung Perak.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Frank's Hotel

Not only located within easy reach of various places of interests for your adventure, but staying at Frank's Hotel will also give you a pleasant stay.

Frank's Hotel is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Frank's Hotel is the perfect place to stay that provides decent facilities as well as great services.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Frank's Hotel.

Frank's Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, Frank's Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Frank's Hotel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Frank's Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Frank's Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Frank's Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Staying at Frank's Hotel will surely satisfy you with its great hospitality and affordable price.

Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Operational Hours
From 14:00 - Before 12:00
Are they serving breakfast?
Yes, some room provide breakfast
Facilities
Public Facilities
  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area
In-room Facilities
  • Cable TV
  • Desk
  • Shower
  • TV
Hotel Services
  • 24-hour security
  • Newspaper in lobby
  • 24-hour Receptionist
Nearby Facilities
  • ATM/Banking
  • Hair salon
  • Supermarket
Food and Drinks
  • Breakfast
Transportation
  • Valet parking
General
  • AC
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
See other 1687 Hotels in Surabaya

Most commonly asked questions about Frank's Hotel

What are available facilities at Frank's Hotel?

There are top facilites at Frank's Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Frank's Hotel?

The standard check-in time at Frank's Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Frank's Hotel provide breakfast?

Yes, Frank's Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.