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HARRIS Hotel & Conventions Gubeng
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HARRIS Hotel & Conventions Gubeng
Hotels
Preferred Partner
8,7
/10
Very Good
6.664 reviews
What Guests Say About Their Stay
Staff Friendliness (240)
Distance To City Center (220)
Bedroom (212)
Variety (209)
Anastasia V.
9,4
/ 10
Nice hotel. Clean and comfy rooms with bright colors. Easy to check in no need to pay deposit. Easy to using wifi. Good service. I got the free upgrade room with the promo price from app! A living room with city views, a minibar with mini fridge, a toilet, a master bedroom, a large bathroom with separated closet and shower room completed with bathtub. Many power sockets, functional lamps, 2 TV, functional towels, completed with bolsters, a bath salt, 2 pairs of comfy sandals, 4pcs tea and coffee compliments, a weight measure, a hairdryer, locker, and bath clothes also. always like to the pay attentions for details and decorated towels also on the bed. Nice pools views and breakfast rooms also. Recommended to come back again to stays here💖
Anastasia V.
9,4
/ 10
Nice hotel. Good services. Clean and comfy. Easy to check in, no need to pay deposit. Easy to using wifi. Complete equipment's in the room such as: towels by it functions, amenities is good by quality and quantity, decorated towels on the bed, many functions lamps, nice quality TV, have maybe power sockets, and mini refrigerator. I got free upgrade room include bathtub, living room, mini bar, additional wc, and its promo price from app! Nice pools and breakfast room views. Recommended to come back and stays again here💖
Herry S. S.
8,0
/ 10
The hotel located in a strategic place, all the staff are very friendly and room hotel clean.
Audrey Z.
10,0
/ 10
I had the most pleasant staying there. esp. the kids club, the children loved it, definitely will be back for another staycation. 😊
Jan M. L.
10,0
/ 10
Clean room, good breakfast and location are strategic
In the Area
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Jalan Bangka No. 8-18, Gubeng, Surabaya, Jawa Timur, Indonesia, 60281
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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Indoor Jacuzzi
Located near Train Station
Excellent Breakfast
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Available Room Types in HARRIS Hotel & Conventions Gubeng
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What's around HARRIS Hotel & Conventions Gubeng
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Jalan Bangka No. 8-18, Gubeng, Surabaya, Jawa Timur, Indonesia, 60281
Discover More About HARRIS Hotel & Conventions Gubeng
note: hotel was previously named HARRIS Hotel & Conventions Gubeng - Surabaya
Location
Staying at HARRIS Hotel & Conventions Gubeng is a good choice when you are visiting Gubeng.
About HARRIS Hotel & Conventions Gubeng
From business event to corporate gathering, HARRIS Hotel & Conventions Gubeng provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, HARRIS Hotel & Conventions Gubeng is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at HARRIS Hotel & Conventions Gubeng, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at HARRIS Hotel & Conventions Gubeng is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from HARRIS Hotel & Conventions Gubeng exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
HARRIS Hotel & Conventions Gubeng is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at HARRIS Hotel & Conventions Gubeng.
All facilities in HARRIS Hotel & Conventions Gubeng
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Common Space
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Breakfast and lunch
- Buffet breakfast
- Buffet dinner
- Buffet lunch
- Set menu dinner
- Snacks
- Vegetarian meal
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
- Tours
- Wedding service
Things to Do
- Children play area
- Entertainment for children
- Fitness center
- Massage
- Outdoor pool
- Sauna
- Spa
- Sauna
In-room Facilities
- Bathrobe
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Non-smoking room
- Swimming pool
- Smoking area
Nearby Facilities
- ATM/Banking
- Beauty salon
- Grocery
- Laundry
- Shops
- Supermarket
Business Facilities
- Business center
- Conference room
- Meeting facilities
- Photocopier
- Projector
Connectivity
- Internet point
- LAN Internet
- Free WiFi
Family-friendly Facilities
- Kids club
- Children pool
Transportation
- Car rental
- Valet parking (surcharge)
Accessibilty
- Wheelchair accessible
Sports and Recreations
- Fitness center
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in HARRIS Hotel & Conventions Gubeng
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at HARRIS Hotel & Conventions Gubeng | 152 |
Number of floors in HARRIS Hotel & Conventions Gubeng | 17 |
Another facilities in HARRIS Hotel & Conventions Gubeng | Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast |
Frequently asked question in HARRIS Hotel & Conventions Gubeng
What are available facilities at HARRIS Hotel & Conventions Gubeng?
There are top facilites at HARRIS Hotel & Conventions Gubeng such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at HARRIS Hotel & Conventions Gubeng?
The standard check-in time at HARRIS Hotel & Conventions Gubeng is starting from From 14:00 while the latest check-out time is at Before 12:00
Does HARRIS Hotel & Conventions Gubeng provide breakfast?
Yes, HARRIS Hotel & Conventions Gubeng provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in HARRIS Hotel & Conventions Gubeng
Traveloka (6.664)
8,7
Very Good
From 6.664 reviews
Provided by travelers on
Cleanliness
8,8
Room Comfort
8,8
Meal
8,7
Location
8,9
Service and Facilites
8,8
People often mention about HARRIS Hotel & Conventions Gubeng
All
Staff Friendliness (172)
Variety (161)
Bedroom (159)
Distance to City Center (157)
Ambiance (155)
Taste (147)
Bathroom (145)
Hotel Area (137)
Family Friendly (133)
Accessibility (125)
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Traveler Reviews HARRIS Hotel & Conventions Gubeng
Number of reviews per page
20
40
Customer reviews
IH
Iwan H.
Transit
6,6
/10
Reviewed 3 day(s) ago
The room smells like a room that has not been used for a long time. Very stuffy.
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Accommodation's Reply
08 May 2025
Cheers Mr. Iwan, Thank you for choosing to stay at Harris Gubeng Surabaya. However, we apologize for the inconvenience you experienced. Your feedback will be a concern for Management, we will fix and check the air circulation, in order to provide more comfortable rooms in the future. Thank you for conveying this to us. We hope to be your choice again in the future. Warm Regards, Cogito. Fans Relations Manager
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ir
ike r.
Business
9,4
/10
Reviewed 7 day(s) ago
very comfortable and the staff is very friendly
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1 people find it helpful
Accommodation's Reply
06 May 2025
Cheers Mrs. Ike, Thank you for choosing to stay at Harris Hotel & Conventions Gubeng Surabaya. We are happy to serve you and hope your experience traveling to the City of Heroes is also memorable. We look forward to your return. Warm Regards, Cogito. Fans Relations Manager
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R***Y
Business
8,5
/10
Reviewed 1 week(s) ago
Staff hotel ramah, service excellent
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Accommodation's Reply
06 May 2025
Cheers harris fans, Thank you for your review and best rating. We are happy to serve you and hope your visit to Surabaya is also memorable. We look forward to your return. Warm regards, Cogito. Fans Relations Manager
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PW
Putra W.
Business
9,7
/10
Reviewed 1 week(s) ago
I stayed here only for 1 night but it was wonderful. There's Starbucks in front of the hotel and you can find some restaurants around the hotel. It's near to Jalan Tunjungan so you can find many many many food there.
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Accommodation's Reply
03 May 2025
Cheers Mr. Putra,
Thank you very much for staying at HARRIS Hotel & Conventions Gubeng Surabaya and leave a superb rating for us. We love to know that you had memorable experience at Surabaya. Your kind words will encourage us even more to always deliver our best. We look forward to welcoming you back here, at your home in Surabaya.
HARRISly Yours,
Cogito
Fans Relations Manager
I***a
Staycation
10,0
/10
Reviewed 1 week(s) ago
the room is comfortable, clean and cool. the service is also okay. the food is quite good, strategic location
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Accommodation's Reply
06 May 2025
Cheers harris fans, Thank you for staying at harris hotel & Conventions Gubeng Surabaya. We are happy to serve and serve delicious food for you. We look forward to your return. Warm regards, Cogito. Fans Relations Manager
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KT
Kirana T. R.
10,0
/10
Reviewed 1 week(s) ago
The staff is very fast and friendly ⭐️
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Accommodation's Reply
06 May 2025
Cheers Ibu Kirana, Thank you for your rating and review. We are happy to serve you and hope your visit to Surabaya is also memorable. We look forward to your return. Warm Regards, Cogito. Fans Relations Manager
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s***i
Staycation
9,7
/10
Reviewed 2 week(s) ago
friendly and helpful hotel staff
clean hotel and many visitors
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Accommodation's Reply
01 May 2025
Cheers harris fans, Thank you for choosing to stay at harris hotel & Conventions Gubeng Surabaya. We are happy to serve you and hope your visit to Surabaya is also memorable. We look forward to your return. Warm regards, Cogito. Fans Relations Manager
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S***o
8,5
/10
Reviewed 2 week(s) ago
Nice hotel to stay. Friendly staff. Good facilities.
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Accommodation's Reply
26 Apr 2025
Cheers Harris Fans, Thank you for staying and giving a good rating for our Hotel. We hope Harris Gubeng Surabaya can be your choice and your family. Always be healthy for you and your family and we look forward to welcoming you back to our Hotel. Warm Regards. Aldy Chandra Pratista. Front Office Manager.
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abdul m.
Staycation
9,4
/10
Reviewed 2 week(s) ago
A comfortable place if you go to Surabaya, access to the city center is close, and the atmosphere is comfortable if you bring your family,
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Accommodation's Reply
24 Apr 2025
Cheers Mr. Abdul, Thank you for choosing to stay at Harris Hotel & Conventions Gubeng Surabaya. We are happy to serve you and hope your visit to Surabaya is also memorable. We also thank you for taking the time to share your pleasant experience. We also look forward to welcoming you back to your home in the City of Heroes. Warm Regards, Cogito. Fans Relations Manager
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A***y
10,0
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly, they do not discriminate based on race or caste, thank God, whatever you need, as long as they can help, they will help. The best.
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Accommodation's Reply
24 Apr 2025
Cheers harris fans, Thank you for choosing to stay at harris hotel & Conventions Gubeng Surabaya. We are happy to serve you and hope your visit to Surabaya is also memorable. The reviews and ratings you provide will make us even more enthusiastic in working. We also can't wait to welcome you back to your home in the City of Heroes. Warm Regards, Cogito. Fans Relations Manager
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SS
Sabrina S. F.
Transit
8,8
/10
Reviewed 2 week(s) ago
The room is clean and the front desk staff and cleaners are helpful. Except for the security, which is a bit unfriendly. I parked there and was left sitting around, hehe, maybe he was tired.
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Accommodation's Reply
28 Apr 2025
Cheers Harris Fans, Thank you for staying and giving a good rating for our Hotel. We hope Harris Gubeng Surabaya can be your choice and your family. For the input you gave, we will immediately follow up to the relevant department so that in the future we will be even better. Always be healthy for you and your family and we look forward to your return to our Hotel. Warm Regards. Aldy Chandra Pratista. Front Office Manager.
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s***o
Transit
10,0
/10
Reviewed 2 week(s) ago
Awesome and cool for the price. I'll be back again. 😁
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Accommodation's Reply
24 Apr 2025
Cheers harris fans, Thank you for choosing to stay at harris hotel & Conventions Gubeng Surabaya. We are happy to serve you and hope your visit to Surabaya is also memorable. We also can't wait to welcome you back to your home in the City of Heroes. Warm Regards, Cogito. Fans Relations Manager
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S***o
Leisure
8,5
/10
Reviewed 3 week(s) ago
Friendly staff, clean hotel. Gym facilities are quite good.
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Accommodation's Reply
22 Apr 2025
Cheers harris fans, Thank you for the review and rating you gave us. We are happy to serve you and this review will make us even more enthusiastic in maintaining the quality of service. We look forward to your return. Warm regards, Cogito. Fans Relations Manager
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ek
endang k.
8,4
/10
Reviewed 3 week(s) ago
The staff is actually friendly, just a bit disappointed when checking in the room was not ready and asked to wait 30 minutes, if the room is ready less than the estimated time that was given earlier, the guest who was waiting was approached and told that the room is ready, shouldn't the guest ask again to come to the receptionist ... how is my room ready? eh, then checked it turned out the key was ready and immediately gave the key. We waited in the lobby not voluntarily, we were tired and wanted to check in to the room and rest, if it was ready before the estimated time, then the initiative should have been announced. In addition, the condition of the soap and shampoo dispenser was jammed, it was a bit difficult to press, maybe it could be checked again. For breakfast, the menu was quite complete. The room was quite clean.
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Accommodation's Reply
24 Apr 2025
Cheers Mrs. Endang, Thank you for choosing to stay at Harris Hotel & Conventions Gubeng Surabaya. We hope your visit to Surabaya is pleasant and memorable. We also appreciate your feedback. We will improve our service. Yes, we should be more proactive and provide better service. Regarding the soap and shampoo dispenser, it will also be a concern for us to be able to improve it. We apologize for the inconvenience you experienced. We hope to remain your choice if you travel back to Surabaya. Warm Regards, Cogito. Fans Relations Manager
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N***y
Staycation
9,6
/10
Reviewed 3 week(s) ago
Everyone is friendly, the service is also good 👌🏻 cool... the best hotel during my staycation in Surabaya was only Harris Hotel ✨
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Accommodation's Reply
24 Apr 2025
Cheers harris fans, Thank you for sharing your wonderful experience. We are also happy to serve and make your visit to the City of Heroes more memorable. We can't wait to welcome you back to your home in Surabaya. Warm Regards, Cogito. Fans Relations Manager
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AK
Acep K.
Business
10,0
/10
Reviewed 3 week(s) ago
The room is comfortable, the staff is friendly, close to the city center and transportation hub.
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Accommodation's Reply
20 Apr 2025
Cheers Mr. Alif, Thank you for staying and giving a good rating for our Hotel. We hope Harris Gubeng Surabaya can be your choice and your family. Always be healthy for you and your family and we look forward to your return to our Hotel. Warm Regards. Aldy Chandra Pratista. Front Office Manager.
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N***a
Staycation
8,4
/10
Reviewed 3 week(s) ago
The room is small because it is a former room from Pop Hotel with Haris Hotel prices.
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Accommodation's Reply
24 Apr 2025
Cheers harris fans, Thank you for your rating and review. We are happy to serve you and hope your visit to Surabaya is also memorable. We apologize if the room we provide is below expectations. For your information, we also provide larger rooms such as Deluxe, Premium, Executive, Blisful and Amazing Residence with an area of 78 square meters. If I may suggest, maybe you can try the Deluxe type with an area of 28 square meters, with a room price not too far from the Smart Room. We hope to remain an option if you travel back to Surabaya. Warm Regards, Cogito. Fans Relations Manager
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B***U
Leisure
10,0
/10
Reviewed 3 week(s) ago
The staff is very friendly, the facilities are complete.
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Accommodation's Reply
19 Apr 2025
Cheers Harris Fans, Thank you for staying and giving a good rating for our Hotel. We hope Harris Gubeng Surabaya can be your choice and your family. Always be healthy for you and your family and we look forward to your return to our Hotel. Warm Regards. Aldy Chandra Pratista. Front Office Manager.
See original
AC
ALIF C. M.
Staycation
9,7
/10
Reviewed 3 week(s) ago
Kids friendly hotel, friendly staff, many delicious food variations in the restaurant, a swimming pool for children, and comfortable rooms. Note for those who want to stay here, you MUST include information on the choice of smoking/non-smoking room.
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1 people find it helpful
Accommodation's Reply
19 Apr 2025
Cheers Mr. Alif, Thank you for staying and giving a good rating for our Hotel. We hope Harris Gubeng Surabaya can be your choice and your family. Always be healthy for you and your family and we look forward to welcoming you back to our Hotel. Warm Regards. Aldy Chandra Pratista. Front Office Manager.
See original
Y***a
Leisure
10,0
/10
Reviewed 3 week(s) ago
Hotel with friendly and fast service, super complete breakfast menu and delicious. Thank you for your hospitality.
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Accommodation's Reply
19 Apr 2025
Cheers Harris Fans, Thank you for staying and giving a good rating for our Hotel. We hope Harris Gubeng Surabaya can be your choice and your family. Always be healthy for you and your family and we look forward to welcoming you back to our Hotel. Warm Regards. Aldy Chandra Pratista. Front Office Manager.
See original
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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