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Hermes Palace by BENCOOLEN
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Hermes Palace by BENCOOLEN
Hotels
Jalan. T. Panglima Nyak Makam Banda Aceh Aceh 23117, Ulee Kareng, Banda Aceh, Aceh, Indonesia, 23117
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.
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Traveloka
8.4 Impressive
From 2,569 reviews
See our top reviews!
Check our curated reviews for honest descriptions about this accommodation.
Nice place to stay at banda aceh for both, business and family
Nasrullah N.
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Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
See More Facilities
Location Info
Jalan. T. Panglima Nyak Makam Banda Aceh Aceh 23117, Ulee Kareng, Banda Aceh, Aceh, Indonesia, 23117
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Per Night
Results for 1 rooms, 1 guests, staying from 02 Jun 2023 for 1 nights. 0 room options available.
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Check-in
Fri, 02 Jun 2023
Duration
1 night
Guests and Rooms
1 Adult(s), 0 Child, 1 Room
Based on 2,569 reviews
8.4
Impressive
Fantastic
693
Very Good
1,402
Satisfying
106
Average
368
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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strategic location (6)
kids friendly (2)
excellent service (4)
spacious room (6)
varied breakfast (1)
tasty food (8)
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Language
English
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E
Elvina
6.1
/ 10
16 Jan 2023
Business
There were many baby cockroaches in the bathroom and even on the bed we found one baby cockroach walking on the head bed just above my husband head.
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Accommodation's Reply
17 Jan 2023
Dear Mr. Erwin,
Thank you for staying with us and sharing your feedback on the guest comments.
We are happy to hear that you had a great time with us.
We are sorry to hear that the facilities and service was not up to your expectation.
We have discussed the issue with our team to ensure that it doesn’t happen again in the future.
Hoping to welcome you back again soon to Hermes Palace Hotel Banda Aceh.
Best regard,
Budi Syaiful
General Manager
Best regards,
Budi Syaiful
General Manager
dian e. s.
This is a private profile
8.5
/ 10
08 May 2022
Holiday
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Accommodation's Reply
21 May 2022
Dear Bu Dian,
Warm greetings from Hermes Palace Hotel Banda Aceh.
Thank you for choosing Hermes Palace Hotel Banda Aceh as Mother's Second Home. We are very happy to receive positive feedback and hope to maintain it in the future.
We look forward to welcoming you and your family back at the Hermes Palace Palace Hotel Banda Aceh.
Best Regards,
Budi Syaiful
General Manager
RV
Robin V.
8.5
/ 10
06 May 2022
Business
Hermes Palace Hotel has a good access to culinary around city of Banda Aceh.
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Accommodation's Reply
21 May 2022
Dear Mr Robin,
Thank you for staying with us and sharing your feedback on the guest comments.
We are so glad that you overall enjoy your stay with us.
Hoping to welcome you back again soon to Hermes Palace Hotel Banda Aceh
Best regards,
Budi Syaiful
General Manager
BT
Burhani T.
9.7
/ 10
10 Jan 2022
Holiday
The room comfort, cleanliness and breakfast was delicious, Surely I will stay again soon.
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Accommodation's Reply
14 Jan 2022
Dear Mr. Burhani,
Thank you for staying with us and sharing your feedback on the guest comments. We are grateful for your positive comments.
Hoping to welcome you back again soon to Hermes Palace Hotel Banda Aceh
Best regard,
Budi Syaiful
General Manager
f
fahmi
8.5
/ 10
22 Dec 2021
Holiday
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Accommodation's Reply
03 Jan 2022
Dear Mr. Zulfahmi,
Warm greetings from Hermes Palace Hotel Banda Aceh
Thank you for choosing Hermes Palace Hotel Banda Aceh as your Second Home. We are very happy to receive positive feedback and look forward to maintaining it in the future.
We look forward to welcoming you and your family back at the Hermes Palace Palace Hotel Banda Aceh.
Best Regards,
Budi Syaiful
General Manager
khairul A.
6.6
/ 10
30 Sep 2021
Holiday
The hotel claimed to be a 5-Stars but the service, the food, the amenities, and everything else looked like 3-stars.
1 people found this helpful
Accommodation's Reply
11 Oct 2021
Dear Mr. Khairul,
'Warm Greeting from Hermes Palace Hotel Banda Aceh"
Thank you for staying with us and sharing your feedback on the guest comments. We are to glad that you overall enjoy your stay with us.
We are sorry to hear that the service and our facilities was not up to your expectation. We have discussed the issue with out team to ensure that it doesn't happen again in the future. Hoping to welcome you back again soon to Hermes Palace Hotel Banda Aceh.
Best Regards,
Budi Syaiful
General Manager
GN
Gunawan N.
9.7
/ 10
06 Sep 2021
Holiday
1 people found this helpful
Accommodation's Reply
16 Sep 2021
Dear Mr Gunawan,
Warm greetings from Hermes Palace Hotel Banda Aceh
Thank you for choosing Hermes Palace Hotel Banda Aceh as your Second Home. We are very happy to receive positive feedback and hope to maintain it in the future.
We look forward to welcoming you and your family back at the Hermes Palace Palace Hotel Banda Aceh.
Best Regards,
Budi Syaiful
General Manager
Yusrizal
8.5
/ 10
09 Apr 2021
Holiday
2 people found this helpful
Accommodation's Reply
13 Apr 2021
Dear Mr. Yusrizal,
"Warm Greetings from Hermes Palace Hotel Banda Aceh"
Thank you for choosing Hermes Palace Hotel Banda Aceh as your Second Home. We are very happy to receive positive feedback and hope to maintain it in the future.
We look forward to welcoming you again, you and your family at the Hermes Palace Palace Hotel Banda Aceh.
Best Regards,
Budi Syaiful
General Manager
Adam A.
8.5
/ 10
31 Mar 2021
Find this review helpful?
Accommodation's Reply
09 Apr 2021
Dear Mr. Adam
"Warm Greetings from Hermes Palace Hotel Banda Aceh"
Thank you for choosing Hermes Palace Hotel Banda Aceh as your Second Home. We are very happy to receive positive feedback and hope to maintain it in the future.
We look forward to welcoming you again, you and your family at the Hermes Palace Palace Hotel Banda Aceh.
Best Regards,
Budi Syaiful
General Manager
FN
Fara N. A.
8.5
/ 10
10 Jan 2021
Holiday
2 people found this helpful
Accommodation's Reply
19 Jan 2021
Dear Bu Fara,
"Warm Greetings from Hermes Palace Hotel Banda Aceh"
Thank you for choosing Hermes Palace Hotel Banda Aceh as Mother's Second Home. We are very happy to receive positive feedback and hope to maintain it in the future.
We look forward to welcoming you and your family again at the Hermes Palace Hotel Banda Aceh.
Best regards,
Budi Syaiful |
General Manager
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Accommodation Policies
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Important Note
In reference to the circular letter by the government regarding the spread control of Covid-19, please ensure that you are aware of your booking's refund, cancellation, and reschedule policy.
Facility
Revitalisasi Aspal di Drop Off Area closed temporarily from 5-8-2021 to 18-8-2021.
Deposit
Deposit IDR 500,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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Hotel Description
Location
Hermes Palace by BENCOOLEN is a hotel in a good neighborhood, which is located at Ulee Kareng.
The hotel has a very good location, also near the Sultan Iskandar Muda International Airport (BTJ), which is only 9.19 km away.
Not only well positioned, but Hermes Palace by BENCOOLEN is also one of hotels near the following Putroe Phang Park within 3.39 km and Harapan Bangsa Stadium within 4.49 km.
About Hermes Palace by BENCOOLEN
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hermes Palace by BENCOOLEN exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Hermes Palace by BENCOOLEN is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Hermes Palace by BENCOOLEN.
Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Operational Hours | From 14:00 - Before 12:00 |
Are they serving breakfast? | Yes, some room provide breakfast |
Facilities
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Bellhop
- Concierge
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
- Wedding service
- 24-hour Receptionist
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Swimming pool
- Smoking area
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- Minibar
- Shower
- TV
Business Facilities
- Business center
- Computer station
- Meeting facilities
- Projector
Nearby Facilities
- ATM/Banking
- Grocery
- Laundry
- Supermarket
Things to Do
- Fitness center
- Massage
- Spa
Kids and Pets
- Babysitting
Food and Drinks
- Vegetarian meal
Connectivity
- Free WiFi
Accessibilty
- Wheelchair accessible
Sports and Recreations
- Fitness center
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Most commonly asked questions about Hermes Palace by BENCOOLEN
What are available facilities at Hermes Palace by BENCOOLEN?
There are top facilites at Hermes Palace by BENCOOLEN such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hermes Palace by BENCOOLEN?
The standard check-in time at Hermes Palace by BENCOOLEN is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hermes Palace by BENCOOLEN provide breakfast?
Yes, Hermes Palace by BENCOOLEN provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
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