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Horison Ultima Ratu Serang

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Horison Ultima Ratu Serang

Name: Horison Ultima Ratu Serang
Address: Jl KH Abdul Hadi No 66, Serang City Center, Serang, Banten, Indonesia, 42117, Jl KH Abdul Hadi No 66, Banten, 42117, Indonesia
Rating: 8.3

Hotels

Jl KH Abdul Hadi No 66, Serang City Center, Serang, Banten, Indonesia, 42117

SWIMMING_POOL Horison Ultima Ratu Serang

EXTERIOR_BUILDING Horison Ultima Ratu Serang

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Traveloka

8.3 Impressive

From 3,657 reviews

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Check our curated reviews for honest descriptions about this accommodation.

Spend night in this hotel with my family, all experiences is wonderful. If you want a feel great hospitality service in downtown Serang (Banten Province capitol), you should come to this hotel. Starting from security, doorman, front office, they welcome you with warm greeting. No need to worries for healthy protocol, this hotel follow the rules. I have to mention Mr. Nurman from reception, he follow up my request regarding hot water issue immediately without any reasons. And also Ms. Intan & Ms. Sofia, always greet me by name during my stay, which is amazing. A lot of variety of food during breakfast, one of the best selling point from this hotel, and f&b crew is very attentive to the guest. From the greeter who registers (sorry Miss, really forget your name), food stall crew, service crew, they go extra mile to give the best service to the guest. Swimming pool, gym & spa also available in this hotel. Definitely will comeback to this hotel & highly recommended if you want to feel best hotel service in Serang. Minor thing is?: room facility.️. Furniture inside the room, is very old, stained at sofa, torn curtain and AC not working well. Maybe need renovation for all that things. Sorry for 4 stars review. Maybe after change all furniture & room facility, I wil give 5 stars review. Overall staying in this hotel is wonderful because of outstanding service from the crew to the guest. Keep the good work. Thank You.

Elan P.

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Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

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Location Info

Jl KH Abdul Hadi No 66, Serang City Center, Serang, Banten, Indonesia, 42117

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Available Room Types in Horison Ultima Ratu Serang

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Per Night

Results for 1 rooms, 1 guests, staying from 03 Jun 2023 for 1 nights. 0 room options available.

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Check-in

Sat, 03 Jun 2023

Duration

1 night

Guests and Rooms

1 Adult(s), 0 Child, 1 Room

Based on 3,657 reviews

8.3

Impressive

Fantastic

895

Very Good

2,029

Satisfying

213

Average

518

Poor

Cleanliness

Comfort

Meal

Location

Service

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strategic location (9)

friendly staffs (28)

clean room (18)

tasty breakfast (2)

complete facilities (3)

spacious room (1)

tasty food (13)

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Accommodation's Reply

25 May 2023

Dear Ms. Retno Yuliyanti, Thank you for taking the time to appreciate and share your experiences during your stay at Horison Ultima Ratu Serang. It is our responsibility to always improve services and products in a sustainable manner for the satisfaction of all guests staying at Horison Ultima Ratu Serang. We are always looking forward to welcoming you back to stay with us in the future. Regards, Muhammad Hardi. General Manager.

Freddy H.

9.7

/ 10

23 Apr 2023

Staycation

Best service 👍. Rekomended hotel. Never bored staycation in this hotel.

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Accommodation's Reply

03 May 2023

Dear Mr/Mrs, Thank you for taking the time to appreciate and share your experiences during your stay at Horison Ultima Ratu Serang. It is our responsibility to always improve services and products in a sustainable manner for the satisfaction of all guests staying at Horison Ultima Ratu Serang. We are always looking forward to welcoming you back to stay with us in the future. Regards, Muhammad Hardi. General Manager.

Freddy H.

/ 10

23 Apr 2023

Exellent service 👍. Start from check in, front desk is very helpful, room service until the food are amazed. Best choice if we go to serang city.

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Accommodation's Reply

03 May 2023

Aceng h. m.

8.5

/ 10

11 Oct 2022

Staycation

4 people found this helpful

Siti J.

8.8

/ 10

03 Oct 2022

Find this review helpful?

Sri W.

9.7

/ 10

31 May 2022

Staycation

1 people found this helpful

Jeri P. S.

8.5

/ 10

15 Feb 2022

Business

2 people found this helpful

Jeri P. S.

8.5

/ 10

15 Feb 2022

Business

2 people found this helpful

Septian B. S.

6.7

/ 10

29 Dec 2021

Business

breakfast is many choices and good taste, form salad and fruit, bread, and traditional and national food, jamu herbal drink also.but I am not satisfied with room condition from the aisle the carpet is worn and the furniture in the hotel room is too old and unmaintained, towel and linen are also worn condition..I hope the hotel management make an improvement as the big name of Horison.

2 people found this helpful

Rusdianto M.

8.5

/ 10

12 Nov 2021

Transit

1 people found this helpful

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Accommodation Policies

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Important Note

In reference to the circular letter by the government regarding the spread control of Covid-19, please ensure that you are aware of your booking's refund, cancellation, and reschedule policy.

Facility

Swimming Pool closed temporarily from 24-6-2023 to 24-6-2023.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

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Hotel Description

Location
Staying at Horison Ultima Ratu Serang is a good choice when you are visiting Serang City Center.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Horison Ultima Ratu Serang

Whether you are planning an event or other special occasions, Horison Ultima Ratu Serang is a great choice for you with a large and well-equipped function room to suit your requirements.

If you plan to have a long-term stay, staying at Horison Ultima Ratu Serang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Horison Ultima Ratu Serang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Horison Ultima Ratu Serang is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Horison Ultima Ratu Serang.

Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Operational Hours	From 14:00 - Before 12:00
Are they serving breakfast?	Yes, some room provide breakfast

Facilities

Public Facilities

Coffee/tea in lobby
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Things to Do

Fitness center
Massage
Outdoor pool
Spa

General

AC
Heater
Non-smoking room
Swimming pool

In-room Facilities

Cable TV
Desk
Shower
TV

Hotel Services

Concierge
24-hour Receptionist
Laundry service
Luggage storage

Food and Drinks

Bar
Poolside bar

Connectivity

LAN Internet
Free WiFi

Accessibilty

Disabled access friendly
Wheelchair accessible

Business Facilities

Business center
Meeting facilities

Transportation

Valet parking

Nearby Facilities

ATM/Banking

Sports and Recreations

Fitness center

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

See other 176 Hotels in Serang

Most commonly asked questions about Horison Ultima Ratu Serang

What are available facilities at Horison Ultima Ratu Serang?

There are top facilites at Horison Ultima Ratu Serang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Horison Ultima Ratu Serang?

The standard check-in time at Horison Ultima Ratu Serang is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Horison Ultima Ratu Serang provide breakfast?

Yes, Horison Ultima Ratu Serang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.