Ibis Samarinda

Dear Mr. Agung P, Warm greetings from ibis Samarinda, Thank you for taking the time to rate our hotel. We apologize for the inconvenience caused by our room facilities. We have conveyed this issue to the relevant team to be immediately checked and fixed so as not to disturb the comfort of other guests. We are always waiting for your return with a better and more enjoyable experience in the future. Warm Regards, Seto Marsono. General Manager.

Dear Sir/Madam, Warm greetings from ibis Samarinda, Thank you for taking the time to rate our hotel. We are happy to hear that you had a pleasant experience while staying with us. We appreciate the value that you have given, we are always waiting for your return with a better and more pleasant experience in the future. Warm regards, Seto Marsono. General Manager.

Dear Valued Guest, Greetings from ibis Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. We’re truly grateful for your support and delighted to have had the opportunity to welcome you at ibis Hotel Samarinda. We wish you all the best as well and look forward to seeing you again on your next visit. Kind regards, Seto Marsono. General Manager.

Dear Mr. Bonny B, Greetings from ibis Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. We’re truly grateful for your support and delighted to have had the opportunity to welcome you at ibis Hotel Samarinda. We wish you all the best as well and look forward to seeing you again on your next visit. Kind regards, Seto Marsono General Manager

Dear Sir/Madam, Warm greetings from ibis Samarinda, Thank you for taking the time to rate our hotel service. We are happy to hear that you had a pleasant experience while staying with us. We appreciate the value that you have given, we are always waiting for your return with a better and more pleasant experience in the future. Warm regards, Seto Marsono. General Manager.

Dear Valued Guest, Greetings from ibis Samarinda, Thank you for sharing your valuable feedback at your recent stay with us. We’re pleased to hear that you had a pleasant stay and found our location and amenities suitable for your business needs. It’s also great to know that you enjoyed our breakfast. We hope to have the opportunity to welcome you back for a much more pleasant and seamless stay in the future. Best Regards, Seto Marsono General Manager

Dear Mr. Mohammad I, Warm greetings from ibis Samarinda, Thank you for taking the time to rate our hotel. Thank you very much for your trust in always choosing us every time you visit Samarinda! 😊. We are very happy to be your first choice, we always look forward to your return with a better and more enjoyable experience in the future. Warm regards, Seto Marsono. General Manager

Dear Ms. Yina L, Greetings from Mercure Samarinda, Thank you for sharing your valuable feedback at your recent stay with us. We’re pleased to hear that you found our staff friendly, and we truly appreciate your kind words. However, we sincerely apologize for the inconvenience caused by the bathroom condition during your stay. A stagnant water issue is certainly not the level of comfort we aim to provide, and your comments have been shared with our housekeeping and engineering teams for immediate follow-up and correction. Your input is very valuable to us as we continuously work to improve our facilities and services. We hope to have the opportunity to welcome you again with a much better experience. Best Regards, Seto Marsono General Manager

Dear Mr. Riris J, Warm greetings from ibis Samarinda, Thank you for taking the time to rate our hotel. We are happy to hear that you had a pleasant experience while staying with us. We appreciate the value you have given, we are always waiting for your return with a better and more pleasant experience in the future. Warm regards, Seto Marsono. General Manager

Dear Sir/Madam, Warmest greetings from ibis Samarinda, Thank you for taking the time to rate our hotel. We are honored to be your preferred choice, and greatly appreciate the appreciation of our friendly service. Hopefully we can continue to provide a pleasant stay experience and better service in the future. Warmest Regards, Seto Marsono. General Manager.

Dear Mr. Rinaldhie G. D, Warm greetings from ibis Samarinda, Thank you for taking the time to rate our hotel facilities. We are pleased to provide early check-in service to add to your comfort during your stay. Our appreciation for the value you have given, we are always waiting for your return with a better and more enjoyable experience in the future. Warm regards, Seto Marsono. General Manager.

Dear Mr. Deny R, Warm greetings from ibis Samarinda, Thank you for taking the time to rate our hotel facilities. We are happy to hear that you had a pleasant experience while staying with us. We appreciate the value you have given, we are always waiting for your return with a better and more pleasant experience in the future. Warm regards, Seto Marsono. General Manager.

Dear Mrs. Faradilla D, Warm greetings from ibis Samarinda, Thank you for taking the time to rate our hotel. We are happy to hear that you had a pleasant experience while staying with us. We appreciate the value you have given, we are always waiting for you and your family to return with a better and more enjoyable experience in the future. Warm regards, Seto Marsono. General Manager.

Dear Mr. Masrudin, Warm greetings from ibis Samarinda, It is a pleasure to welcome you back to our hotel. We apologize for the inconvenience you experienced regarding the lobby facilities that did not meet your expectations. Your input means a lot to us, and we have forwarded this to the relevant team to be immediately improved so that it does not happen again in the future. We hope to welcome you back with even better service in the future. Warm regards, Seto Marsono. General Manager.

Dear Mr. Khaidir A, Warm greetings from ibis Samarinda, Thank you for taking the time to rate our hotel. We are happy to hear that you had a pleasant experience while staying with us. We appreciate the value you have given, we are always waiting for your return with a better and more pleasant experience in the future. Warm regards, Seto Marsono. General Manager.

Dear Sir/Madam, Warmest Greetings from ibis Samarinda, Glad to hear your opinion about our hotel. We apologize for the inconvenience you experienced regarding the facilities in the room that did not meet your expectations. Your input means a lot to us, and we have forwarded this to the relevant team to be immediately improved so that it does not happen again in the future. We hope to welcome you back with even better service in the future. Warm Regards, Seto Marsono. General Manager.

Dear Valued Guest, Greetings from ibis Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. We’re delighted to know that you appreciated our friendly staff and the style of the bedroom. Your kind words truly motivate us to keep delivering great service. We also sincerely apologize for the shortcomings you experienced during breakfast. Your feedback regarding the taste and temperature of the meals has been shared with our kitchen team for immediate improvement. We do look forward to welcoming you back to ibis Samarinda in the near future. Kind regards, Seto Marsono General Manager