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Mercure Samarinda

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Mercure Samarinda

Name: Mercure Samarinda
Address: Jalan Mulawarman No 171, Pelabuhan, Kecamatan Samarinda Kota, Samarinda City Center, Samarinda, Kalimantan Timur, Indonesia, 75112, Jalan Mulawarman No 171, Kalimantan Timur, 75112, Indonesia
Rating: 8.5

Hotels

Jalan Mulawarman No 171, Pelabuhan, Kecamatan Samarinda Kota, Samarinda City Center, Samarinda, Kalimantan Timur, Indonesia, 75112

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Traveloka

8.5 Impressive

From 1,293 reviews

Facilities

Swimming Pool

24-Hour Front Desk

Parking

WiFi

See More Facilities

Location Info

Jalan Mulawarman No 171, Pelabuhan, Kecamatan Samarinda Kota, Samarinda City Center, Samarinda, Kalimantan Timur, Indonesia, 75112

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Available Room Types in Mercure Samarinda

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Price Display

Per Night

Results for 1 rooms, 1 guests, staying from 05 Jun 2023 for 1 nights. 0 room options available.

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Check-in

Mon, 05 Jun 2023

Duration

1 night

Guests and Rooms

1 Adult(s), 0 Child, 1 Room

Based on 1,293 reviews

8.5

Impressive

Fantastic

458

Very Good

607

Satisfying

Average

187

Poor

Cleanliness

Comfort

Meal

Location

Service

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Most Recent

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Budi R.

This is a private profile

8.5

/ 10

23 Mar 2023

Staycation

1 people found this helpful

Titik D. J.

9.1

/ 10

05 Mar 2023

1 people found this helpful

Astrila P.

6.3

/ 10

04 Feb 2023

Business

The service not good, no coordination between hotel staff.

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Ruth S. N.

9.7

/ 10

28 Dec 2022

One of the best hotel in Samarinda. Children friendly, Very convenient, and very helpful staff. Accidentally hurt my feet, asked for bandage and they provided. Got my period unexpectedly, the staff very helpful with providing pad when asked. Thank you to all the staff that really been so helpful 👍.

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Accommodation's Reply

31 Dec 2022

Dear Ibu Ruth, Greetings from Mercure Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. At Mercure Samarinda, it is always pleasured to receive positive feedback. We really are appreciate for the rating given to us. On the other hand, we appreciate that you have mentioned our team's services whom contribute to your satisfaction especially when they are able to shows care to you at all cost. We do look forward to welcoming you back to Mercure Samarinda in the near future. Kind regards, Budi Wahjono General Manager

Farida U.

/ 10

12 Dec 2022

Staycation

Only got 1 pax breakfast for superior room.

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Accommodation's Reply

31 Dec 2022

Dear Ms. Farida, Greetings from Mercure Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. We really are appreciate for the rating given to us. Please rest assure that your concern related with the breakfast inclusion is already met following your booking details. We kindly provide some option for all guest depending on their needs for breakfast pax and the price is adjusted following the total pax order by our guest. Our team's focus is to strive maintain the best side for our quality of services and facilities We do look forward to welcoming you back to Ibis Samarinda in the near future. Kind regards, Budi Wahjono General Manager

seniorista

8.5

/ 10

07 Dec 2022

1 people found this helpful

Accommodation's Reply

31 Dec 2022

Dear Ms. Seniorista, Greetings from Mercure Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. At Mercure Samarinda, it is always pleasured to receive positive feedback. We really are appreciate for the rating given to us. We do look forward to welcoming you back to Mercure Samarinda in the near future. Kind regards, Budi Wahjono General Manager

Aprina W.

/ 10

05 Dec 2022

The front liners are great, very friendly, and helpful for finding the best room for me. Honestly, I was a little bit detailed and clearly said wanted the best experience at Mercure and they understand the assignment and fulfilled it. Too bad I'd choose not to have a buffet breakfast package because planning to have a culinary traveling around Samarinda for breakfast to dinner. Maybe next time I'll have the breakfast package. Thank you for your warm welcome. Ohh for a note (an important one), the wifi connection is terrible, unstable and I was cannot work using your wifi. Please repair it for your benefit.

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Accommodation's Reply

31 Dec 2022

Dear Ibu Aprina, Greetings from Mercure Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. At Mercure Samarinda, it is always pleasured to receive positive feedback. We really are appreciate for the rating given to us. The wi-fi connection is on our progress for improvement, we deeply apology for the inconvenience you have experienced during your stay. On the other hand, we appreciate that you have mentioned our team's services whom contribute to your satisfaction during your stay with us. We do look forward to welcoming you back to Mercure Samarinda in the near future. Kind regards, Budi Wahjono General Manager

Amir S. M.

9.1

/ 10

18 Oct 2022

Business

Had a great experience staying at this hotel. Check in was smooth and hotel ' s employees are helpful. Good selection of breakfast as well. Overall, good experience and would like to be back again.

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Nina D.

9.3

/ 10

20 Sep 2022

Holiday

Room space good, clean room, helpful staff, warm greeting, nice welcoming drink. Breakfast many variety, but the taste need improvement, less seasoning. Great location.

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Accommodation Policies

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Important Note

In reference to the circular letter by the government regarding the spread control of Covid-19, please ensure that you are aware of your booking's refund, cancellation, and reschedule policy.

Hotel policy is not yet available.

Hotel Description

Location
Mercure Samarinda is located in area / city Samarinda City Center.

There are plenty of tourist attractions nearby, such as APT Pranoto International Airport (AAP) within 18.78 km, and Museum Mulawarman within 20.52 km.

About Mercure Samarinda

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Mercure Samarinda is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Mercure Samarinda.

Facilities	Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Operational Hours	From 14:00 - Before 12:00

Facilities

Transportation

Bus/truck parking
Valet parking

Hotel Services

Concierge
24-hour Receptionist

Things to Do

Outdoor pool

Connectivity

WiFi in public area (surcharge)

General

Swimming pool

Public Facilities

Parking

In-room Facilities

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

See other 137 Hotels in Samarinda