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New Ayuda Puncak Hotel
Hotels
Online Check-In Available
8,2
/10
Very Good
1.735 reviews
What Guests Say About Their Stay
Accessibility (13)
Room Space (12)
Staff Friendliness (11)
Bedroom (11)
Annisa S. N.
8,5
/ 10
Very good hotel and I love to stay in this hotel.
Reni Astuti
8,5
/ 10
Nice hotel and good for family vacation
Aries H.
10,0
/ 10
Nice place, quiet and comfortable. I will come back for my next vacation
vania d. p.
9,1
/ 10
Great hotel. So comfort. And lovely place
In the Area
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Jln. Raya Puncak KM 17, Megamendung, Puncak, Jawa Barat, Indonesia, 16770
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in New Ayuda Puncak Hotel
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Per room per night (excl. taxes & fees)
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What's around New Ayuda Puncak Hotel
Jln. Raya Puncak KM 17, Megamendung, Puncak, Jawa Barat, Indonesia, 16770
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Discover More About New Ayuda Puncak Hotel
Location
New Ayuda Puncak Hotel is located in area / city Megamendung.
About New Ayuda Puncak Hotel
Whether you are planning an event or other special occasions, New Ayuda Puncak Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at New Ayuda Puncak Hotel, a wonderful accommodation for your family holiday.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at New Ayuda Puncak Hotel.
Have an enjoyable and relaxing day at the pool, whether youโre traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from New Ayuda Puncak Hotel exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
New Ayuda Puncak Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, New Ayuda Puncak Hotel is the right place to stay.
All facilities in New Ayuda Puncak Hotel
Swimming Pool
Entertainment Facility
Functional Hall
Lobby
Bedroom
General
- AC
- Ballroom
- Connecting rooms
- Family room
- Heater
- Swimming pool
- Rooftop terrace
- Smoking area
Public Facilities
- Parking
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Room service
- WiFi in public area
Hotel Services
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Limited hours room service
- Newspaper in lobby
- Newspaper
Nearby Facilities
- ATM/Banking
- Laundry
- Shops
- Supermarket
Things to Do
- Children play area
- Garden
- Karaoke
- Outdoor pool
In-room Facilities
- Desk
- Refrigerator
- Shower
- TV
Food and Drinks
- Breakfast
- Breakfast (surcharge)
- No alcohol
Business Facilities
- Conference room
- Meeting facilities
- Projector
Transportation
- Car rental
- Secure parking
Sports and Recreations
- Fishing
- Game room
Family-friendly Facilities
- Children pool
Accessibilty
- Disabled access friendly
Connectivity
- Free WiFi
Accommodation Policy & General Information in New Ayuda Puncak Hotel
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Pets
Pets are not allowed in the accommodation.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at New Ayuda Puncak Hotel | 101 |
Number of floors in New Ayuda Puncak Hotel | 3 |
Another facilities in New Ayuda Puncak Hotel | Ballroom, Connecting rooms, Family room, Heater, Swimming pool |
Frequently asked question in New Ayuda Puncak Hotel
What are available facilities at New Ayuda Puncak Hotel?
There are top facilites at New Ayuda Puncak Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at New Ayuda Puncak Hotel?
The standard check-in time at New Ayuda Puncak Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does New Ayuda Puncak Hotel provide breakfast?
Yes, New Ayuda Puncak Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of New Ayuda Puncak Hotel?
New Ayuda Puncak Hotel is a 3.0-star hotel.
How many floors does New Ayuda Puncak Hotel have?
New Ayuda Puncak Hotel has 3 floors.
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More Reviews from Other Guests in New Ayuda Puncak Hotel
Traveloka (1.735)
8,2
Very Good
From 1.735 reviews
Provided by travelers on
Cleanliness
7,9
Room Comfort
8,1
Meal
8,0
Location
8,6
Service and Facilites
8,2
People often mention about New Ayuda Puncak Hotel
All
Accessibility (13)
Room Space (12)
Ambiance (11)
Bedroom (11)
Surroundings (10)
Bathroom (10)
Family Friendly (9)
Check-in/out Time (9)
Distance to City Center (8)
Staff Friendliness (8)
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Traveler Reviews New Ayuda Puncak Hotel
Number of reviews per page
20
40
Customer reviews
FR
Febrina R.
9,4
/10
Reviewed 7 day(s) ago
I've stayed here twice in different room types. Thank God, everything was comfortable. The staff was very friendly and helpful. The check-in and check-out process was also very easy. It's also kid-friendly, with many food vendors around the inn open 24 hours.
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Accommodation's Reply
16 Sep 2025
Dear Ms. Febrina, Thank you for choosing New Ayuda Puncak Hotel and for taking the time to leave us your best review and rating. We look forward to your next visit and another wonderful experience.
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w***n
Staycation
9,6
/10
Reviewed 4 week(s) ago
everything is ok, only the wifi facility in the room cannot be accessed, there is no place for a kind of gym facility
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1 people find it helpful
Accommodation's Reply
16 Sep 2025
Dear Sir/Madam, Thank you for choosing New Ayuda Puncak Hotel and for taking the time to leave us your best review and rating. We look forward to your next visit and another amazing experience.
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I***L
Leisure
10,0
/10
Reviewed 5 week(s) ago
The children are happy, the important thing is that they have a holiday and are happy
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Accommodation's Reply
16 Sep 2025
Dear Sir/Madam, Thank you for choosing New Ayuda Puncak Hotel and for taking the time to leave us your best review and rating. We look forward to your next visit and another amazing experience.
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sofyan a.
8,8
/10
Reviewed 8 week(s) ago
everything is good...awesome...thx New Ayuda Hotel
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Accommodation's Reply
16 Sep 2025
Dear Mr. Sofyan, Thank you for choosing New Ayuda Puncak Hotel and for taking the time to leave us your best review and rating. We look forward to your next visit and another exceptional experience.
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S***i
9,7
/10
Reviewed 8 week(s) ago
It's really comfortable to stay here, most importantly there's no horror-like impression...
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2 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear Sir/Madam, Thank you for choosing New Ayuda Puncak Hotel and for taking the time to leave us your best review and rating. We look forward to your next visit and another extraordinary experience.
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H***a
Leisure
9,7
/10
Reviewed 10 week(s) ago
What still needs improvement is the shower, the water is small and the hot and cold are unstable, so if you have a baby, you need a bucket to be safe.
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1 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear Sir/Madam, Thank you for choosing New Ayuda Pucak Hotel and for taking the time to provide a review and rating for our hotel. We apologize for any inconvenience. Your suggestions and feedback will be used to evaluate our efforts to improve our services. Your review has been taken into consideration as we strive to improve the comfort of our guests. Thank you for your review. We look forward to your next visit.
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h
humaedi
10,0
/10
Reviewed 10 week(s) ago
Highly recommended and very close access to snack places
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Accommodation's Reply
11 Jul 2025
Dear Mr. Humaedi, Thank you for choosing New Ayuda Puncak Hotel and for taking the time to leave us your best review and rating. We look forward to your next visit and another exceptional experience.
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Y***i
6,5
/10
Reviewed 10 week(s) ago
Very disappointed staying here because the room facilities did not match the description, the TV was dead, the hotel tap was on only a small level, the sink was full of termites.
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Accommodation's Reply
11 Jul 2025
Dear Sir/Madam, Thank you for choosing New Ayuda Pucak Hotel and for taking the time to provide a review and rating for our hotel. We apologize for any inconvenience. Your suggestions and feedback will be used to evaluate our efforts to improve our services. Your review has been taken into consideration as we strive to improve the comfort of our guests. Thank you for your review. We look forward to your next visit.
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r***i
10,0
/10
Reviewed 11 week(s) ago
The hotel facilities are family-friendly and there is a communal balcony with hill views.
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Accommodation's Reply
11 Jul 2025
Dear Sir/Madam, Thank you for choosing New Ayuda Puncak Hotel and for taking the time to leave us your best review and rating. We look forward to your next visit and another extraordinary experience.
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HA
Harun A. R.
10,0
/10
Reviewed 13 week(s) ago
Everything was very pleasant.
Starting from the arrival with friendly staff and service to the facilities that make you feel at home in this hotel
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+3
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Accommodation's Reply
11 Jul 2025
Dear Mr. Harun, Thank you for choosing New Ayuda Puncak Hotel and for taking the time to leave us your best review and rating. We look forward to your next visit and another exceptional experience.
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Q***i
8,5
/10
Reviewed 18 week(s) ago
I once held a work meeting here, that's why I came back again.
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1 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear Sir/Madam, Thank you for choosing New Ayuda Puncak Hotel and for taking the time to leave us your best review and rating. We look forward to your next visit and another exceptional experience.
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Mirsya W. G.
9,7
/10
Reviewed 18 week(s) ago
The hotel is quite good, close to the highway, access if you want to go out at night near the shopping center, just walk, crowded, not scary, like it, next time I'll stay again. At most, the swimming pool has a water filter that is functioning so it's clean. the rest is okay๐๐๐
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1 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear Ms. Mirsya, Thank you for choosing New Ayuda Pucak Hotel and for taking the time to provide a review and rating for our hotel. We apologize for any inconvenience. Your suggestions and feedback will be used to improve our services. Your review has been taken into consideration as we strive to improve the comfort of our guests. Thank you for your review. We look forward to your next visit.
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Guest
Leisure
9,1
/10
Reviewed 19 week(s) ago
friendly staff, strategic location
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Accommodation's Reply
11 Jul 2025
Dear Sir/Madam, Thank you for choosing New Ayuda Puncak Hotel and for taking the time to leave us your best review and rating. We look forward to your next visit and another exceptional experience.
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L***a
Staycation
8,5
/10
Reviewed 23 week(s) ago
The playground is not well maintained & is dirty so it's a bit worrying for children to play.
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Accommodation's Reply
12 Apr 2025
Dear Sir/Madam. Thank you for choosing New Ayuda Pucak Hotel and for taking the time to give a review and rating for our hotel. We apologize for the inconvenience, suggestions and input will be our evaluation to be better, Your review has become our concern in order to improve the comfort of our guests. Thank you for your review, We look forward to your next visit.
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Lanisuprapti
10,0
/10
Reviewed 23 week(s) ago
The hotel is comfortable, clean, the staff is friendly. Next time I will stay at this hotel again. Thanks Ayuda.
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1 people find it helpful
Accommodation's Reply
12 Apr 2025
Dear Sir/Madam. Thank you for choosing New Ayuda Puncak Hotel and for taking the time to give the best review and rating for our hotel. We look forward to your next visit to provide another extraordinary experience.
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C***H
Staycation
8,3
/10
Reviewed 24 week(s) ago
The staff is quite friendly, the room is comfortable.. it's just that we can't even drink water in the room, and the bathroom smells like cockroaches, there is no air freshener.
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Accommodation's Reply
12 Apr 2025
Dear Sir/Madam. Thank you for choosing New Ayuda Pucak Hotel and for taking the time to give a review and rating for our hotel. We apologize for the inconvenience, suggestions and input will be our evaluation to be better, Your review has become our concern in order to improve the comfort of our guests. Thank you for your review, We look forward to your next visit.
See original
Guest
Leisure
10,0
/10
Reviewed 32 week(s) ago
Very good everything and affordable price
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1 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear Sir/Madam, Thank you for choosing New Ayuda Puncak Hotel and for taking the time to leave us your best review and rating. We look forward to your next visit and another exceptional experience.
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A***a
5,8
/10
Reviewed 36 week(s) ago
The bathroom leaked and flooded, the bathroom mat was very dirty, this was the first time I stayed here and the bathroom mat had never been changed, the towel on the edge was torn and not suitable for guests to use, when I booked I noted that I wanted one with a terrace, but I was given one without one for various reasons, the bathroom was dirty, the sound from the front was very minimal, the bed sheets were full of stains, sorry, I'm really fed up
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Accommodation's Reply
21 Jan 2025
Dear Sir/Madam, Thank you for choosing New Ayuda Puncak Hotel and for taking the time to give a review and rating for our hotel. We apologize for the inconvenience, suggestions and input will be our evaluation to be better, Your review has become our concern in order to improve the comfort of our guests. Thank you for your review, We look forward to your next visit.
See original
AK
Annita K.
Staycation
8,5
/10
Reviewed 63 week(s) ago
The staff are very helpful and the hotel is quite good for a children's holiday.
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1 people find it helpful
M***i
Leisure
8,8
/10
Reviewed 64 week(s) ago
For hotels, pay more attention to cleanliness and facilities. The staff is not very friendly.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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