Oak Tree Emerald Hotel & Conventions Semarang

Hotels
8,7
/10
Very Good
632 reviews
In the Area
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Palm Hill Estate, Jl Palm VI Papandayan, Gajahmungkur Semarang, City Centre, Gajahmungkur, Semarang, Jawa Tengah, Indonesia, 50232

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Oak Tree Emerald Hotel & Conventions Semarang is located in area / city Gajahmungkur. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Oak Tree Emerald Hotel & Conventions Semarang

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Palm Hill Estate, Jl Palm VI Papandayan, Gajahmungkur Semarang, City Centre, Gajahmungkur, Semarang, Jawa Tengah, Indonesia, 50232
Lobby Oak Tree Emerald Hotel & Conventions Semarang
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About Oak Tree Emerald Hotel & Conventions Semarang

Located in the heart of Central Java, the

Oak Tree Emerald Hotel & Conventions Semarang

is a premier destination for both business and leisure travelers. This modern hotel combines comfort, elegance, and convenience, making it an ideal choice for anyone visiting Semarang. With its strategic location, guests can easily access various attractions, shopping centers, and business districts, ensuring a hassle-free stay.

The hotel features a contemporary design that reflects the rich culture of Semarang while providing all the modern amenities that guests expect. Each room is thoughtfully designed to offer a relaxing atmosphere, equipped with comfortable beds, high-speed internet, and stunning views of the city. Whether you are here for a short visit or an extended stay, the Oak Tree Emerald Hotel ensures that your experience is nothing short of exceptional.

One of the standout features of the Oak Tree Emerald Hotel is its extensive convention facilities. With multiple meeting rooms and a grand ballroom, the hotel is well-equipped to host conferences, weddings, and other large events. The professional staff is dedicated to providing top-notch service, ensuring that every event runs smoothly and successfully.

In addition to its excellent accommodations and meeting facilities, the hotel also offers a range of dining options. Guests can indulge in delicious local and international cuisine at the on-site restaurant, which prides itself on using fresh, high-quality ingredients. For those looking to unwind, the hotel’s bar provides a cozy atmosphere to enjoy a drink after a long day of exploring or working.

For fitness enthusiasts, the Oak Tree Emerald Hotel features a well-equipped gym and a swimming pool, allowing guests to maintain their fitness routines while traveling. The hotel also offers spa services, providing a perfect way to relax and rejuvenate after a busy day.

Overall, the Oak Tree Emerald Hotel & Conventions Semarang is more than just a place to stay; it’s a destination that offers a unique blend of comfort, convenience, and culture. Whether you are visiting for business or pleasure, this hotel promises an unforgettable experience in the vibrant city of Semarang.

Why You Should Stay at Oak Tree Emerald Hotel & Conventions Semarang

Choosing the Oak Tree Emerald Hotel & Conventions Semarang for your stay comes with numerous advantages. First and foremost, its prime location allows easy access to key attractions and business hubs in Semarang. This means you can spend less time commuting and more time enjoying your trip.

The hotel’s commitment to guest satisfaction is evident in its attentive staff and high-quality services. From the moment you check in, you’ll be greeted with warm hospitality and personalized attention. The rooms are designed for comfort, ensuring a restful night’s sleep, which is essential for any traveler.

Moreover, the hotel’s extensive facilities cater to both leisure and business needs. Whether you’re attending a conference or simply looking to relax, you’ll find everything you need right at your fingertips. The combination of modern amenities and traditional hospitality makes this hotel a standout choice in Semarang.

Best Time to Stay at Oak Tree Emerald Hotel & Conventions Semarang

The best time to visit Semarang and stay at the Oak Tree Emerald Hotel is during the dry season, which typically runs from May to September. During these months, the weather is pleasant, making it ideal for exploring the city’s attractions and enjoying outdoor activities.

Additionally, if you’re looking to experience local festivals and events, consider planning your visit around major celebrations such as the Semarang Flower Festival or the Chinese New Year festivities. These events offer a unique glimpse into the local culture and provide an enriching experience during your stay.

Transportation and Accessibility

Access to the Airport

The Oak Tree Emerald Hotel & Conventions Semarang is conveniently located approximately 10 kilometers from Ahmad Yani International Airport. This proximity makes it easy for guests to reach the hotel quickly upon arrival. The hotel offers airport transfer services, ensuring a smooth and hassle-free journey from the airport to your accommodation.

For those who prefer to use public transportation, taxis and ride-sharing services are readily available at the airport, providing a convenient option for getting to the hotel. The journey typically takes around 20-30 minutes, depending on traffic conditions.

Public Transportation

Getting around Semarang is easy thanks to the city’s public transportation system. The hotel is situated near several bus stops, making it convenient for guests to explore the city without the need for a car. Buses are an affordable option for traveling to various attractions, shopping areas, and dining spots.

For a more local experience, consider using the angkot (minibus) system, which operates on set routes throughout the city. This is a great way to immerse yourself in the local culture while navigating Semarang’s vibrant streets.

Unique Facilities at Oak Tree Emerald Hotel & Conventions Semarang

1. Modern Meeting Rooms

The Oak Tree Emerald Hotel boasts several modern meeting rooms equipped with the latest technology, making it an ideal venue for business meetings, conferences, and seminars. Each room is designed to accommodate various group sizes, ensuring that your event is a success.

2. Grand Ballroom

The hotel’s grand ballroom is perfect for hosting large events such as weddings, banquets, and corporate gatherings. With elegant decor and ample space, it can accommodate hundreds of guests, providing a stunning backdrop for any occasion.

3. On-Site Dining Options

Guests can enjoy a variety of dining options at the hotel, including a restaurant that serves both local and international cuisine. The chefs are dedicated to providing a memorable dining experience, using fresh ingredients to create delicious dishes.

Nearby Attractions at Oak Tree Emerald Hotel & Conventions Semarang

1. Lawang Sewu

Distance: 3 km

Lawang Sewu, or Thousand Doors, is one of Semarang's most iconic landmarks. This historical building, originally constructed as the headquarters of the Dutch East Indies Railway Company, features stunning architecture and a rich history. Visitors can explore the building and learn about its past, including its role during the Japanese occupation. The site is particularly beautiful at night when it is illuminated, making it a popular spot for photography.

2. Sam Poo Kong Temple

Distance: 4 km

Sam Poo Kong Temple is a significant cultural site in Semarang, dedicated to the Chinese explorer Zheng He. The temple complex features beautiful architecture and is surrounded by lush gardens. Visitors can explore the various shrines and learn about the history of Chinese influence in the region. The temple is also a great place to experience local festivals and cultural events.

3. Semarang Old Town (Kota Lama)

Distance: 5 km

Semarang Old Town is a charming area filled with Dutch colonial architecture, quaint cafes, and art galleries. Strolling through the streets, visitors can admire the well-preserved buildings and learn about the city’s history. The area is also home to several museums, including the Bank Indonesia Museum, which offers insights into the country’s financial history.

4. Tugu Muda

Distance: 2 km

Tugu Muda is a monument dedicated to the heroes of the Semarang battle during the Indonesian National Revolution. The monument is surrounded by a beautiful park, making it a great place for a leisurely stroll or a picnic. The area is often bustling with locals and visitors alike, especially during the evenings when the monument is beautifully lit.

5. Masjid Agung Jawa Tengah

Distance: 6 km

The Great Mosque of Central Java, or Masjid Agung Jawa Tengah, is an architectural marvel that combines modern and traditional Islamic design. The mosque features a stunning dome and a beautiful courtyard, making it a peaceful place for reflection. Visitors are welcome to explore the mosque and learn about Islamic culture and architecture.

6. Marina Beach

Distance: 12 km

For those looking to relax by the sea, Marina Beach is a popular destination located just a short drive from the hotel. The beach offers beautiful views, soft sand, and various water sports activities. It’s an excellent spot for families and friends to enjoy a day out in the sun.

7. Candi Samudra Rawa Pening

Distance: 20 km

Candi Samudra Rawa Pening is a historical site featuring ancient temples surrounded by stunning natural beauty. The area is perfect for hiking and exploring the lush landscapes. Visitors can also enjoy boat rides on the lake, providing a unique perspective of the temples and the surrounding scenery.

8. Jatijajar Cave

Distance: 30 km

Jatijajar Cave is a fascinating natural attraction located a bit further from the city center. The cave features stunning stalactites and stalagmites, and guided tours are available to help visitors explore its depths. The cave is a great place for adventure seekers and those interested in geology.

9. Ambarawa Railway Museum

Distance: 25 km

The Ambarawa Railway Museum is a must-visit for train enthusiasts. The museum showcases a collection of vintage locomotives and offers train rides through the scenic countryside. It’s a unique experience that provides insight into Indonesia’s railway history.

10. Gedung Songo Temple

Distance: 30 km

Gedung Songo Temple is a complex of Hindu temples located on the slopes of Mount Ungaran. The temples are set in a beautiful natural environment, making it a great place for hiking and exploring. Visitors can enjoy breathtaking views of the surrounding landscape while learning about the history and significance of the temples.

Tips and Tricks for Staying at Oak Tree Emerald Hotel & Conventions Semarang

Tips During Your Stay

To make the most of your stay at the Oak Tree Emerald Hotel, consider these tips:

  • Take advantage of the hotel’s concierge services to get recommendations for local attractions and dining options.
  • Join any hotel-hosted events or activities to meet other guests and experience the local culture.
  • Don’t hesitate to ask the staff for assistance with transportation or any special requests you may have.

Tips for Enjoying Hotel Facilities

Make the most of the hotel’s facilities by following these tips:

  • Visit the gym early in the morning or late in the evening to avoid crowds.
  • Try the spa services for a relaxing experience after a long day of exploring.
  • Enjoy a meal at the hotel restaurant to experience the local flavors without having to venture far.

Why Book Oak Tree Emerald Hotel & Conventions Semarang on Traveloka

Extensive Accommodation Options

When you book through Traveloka, you gain access to a wide range of accommodation options, including the Oak Tree Emerald Hotel & Conventions Semarang. Whether you’re looking for budget-friendly stays or luxurious experiences, Traveloka has something for everyone. This flexibility allows you to choose the perfect hotel that fits your needs and preferences.

Easy and Flexible Payment Options

Traveloka offers convenient payment options, including the ability to pay at the hotel. This feature allows you to secure your booking without the need for immediate payment, giving you peace of mind. Additionally, the PayLater option lets you enjoy your stay now and pay later, making travel more accessible and budget-friendly.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which rewards you with amazing benefits and special perks. As you book more stays, you can elevate your Traveloka Priority level, unlocking exclusive discounts and offers that enhance your travel experience.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at various hotels, including the Oak Tree Emerald Hotel. These reviews provide valuable insights into the experiences of other travelers, helping you make informed decisions when booking your stay. You can trust that the feedback is genuine and reflective of the hotel’s quality and service.

With all these advantages, there’s no reason not to choose the Oak Tree Emerald Hotel & Conventions Semarang for your next visit to Central Java. Booking hotel now via Traveloka and enjoy an unforgettable holiday experience!

All facilities in Oak Tree Emerald Hotel & Conventions Semarang

Swimming Pool Oak Tree Emerald Hotel & Conventions Semarang
Swimming Pool
Common Space Oak Tree Emerald Hotel & Conventions Semarang
Common Space
Lobby Oak Tree Emerald Hotel & Conventions Semarang
Lobby
Exterior Oak Tree Emerald Hotel & Conventions Semarang
Exterior
Bedroom Oak Tree Emerald Hotel & Conventions Semarang
Bedroom

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Dining area
  • Early bird breakfast
  • Gala dinner
  • Hot breakfast
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Vegetarian meal

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Porter
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Things to Do

  • Barbecue
  • Massage
  • Outdoor facilities
  • Outdoor pool
  • Spa

Transportation

  • Airport transfer
  • Shopping center shuttle

Accessibilty

  • Accessible parking
  • Wheelchair accessible

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Oak Tree Emerald Hotel & Conventions Semarang

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Oak Tree Emerald Hotel & Conventions Semarang
172
Number of floors in Oak Tree Emerald Hotel & Conventions Semarang
11
Another facilities in Oak Tree Emerald Hotel & Conventions Semarang
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in Oak Tree Emerald Hotel & Conventions Semarang

What are available facilities at Oak Tree Emerald Hotel & Conventions Semarang?
There are top facilites at Oak Tree Emerald Hotel & Conventions Semarang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Oak Tree Emerald Hotel & Conventions Semarang?
The standard check-in time at Oak Tree Emerald Hotel & Conventions Semarang is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Oak Tree Emerald Hotel & Conventions Semarang provide breakfast?
Yes, Oak Tree Emerald Hotel & Conventions Semarang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Oak Tree Emerald Hotel & Conventions Semarang

8,7
Very Good
From 632 reviews
Provided by travelers on
Cleanliness

8,5

Room Comfort

8,7

Meal

8,3

Location

8,7

Service and Facilites

8,7

People often mention about Oak Tree Emerald Hotel & Conventions Semarang
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Ambiance (63)
Staff Friendliness (59)
Bedroom (56)
Bathroom (56)
Surroundings (54)
Room Space (50)
Distance to City Center (49)
Family Friendly (46)
Hotel Area (46)
Taste (45)
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Traveler Reviews Oak Tree Emerald Hotel & Conventions Semarang

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20
40
Customer reviews
N***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6,0
/10
Reviewed 2 week(s) ago
I booked 3 rooms. 2 rooms had problems like they hadn't been cleaned properly, even though I checked in at 7 pm. Like the picture I attached, the bed sheet looked like someone had been lying there, the toilet hadn't been cleaned, and towels and amenities weren't available. The handling took so long that I had to contact the front desk repeatedly. I asked for it to be cleaned again or moved to another room on the same floor because we are a family and will be back after dinner. Never again staying at this hotel. Bad experience for me and my family.
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Accommodation's Reply
24 Apr 2025
Dear Mr./Mrs. N*s. Warm greetings from Oak Tree Emerald Hotel & Convention Semarang. Thank you for choosing Oak Tree Emerald as your choice of place to stay in Semarang City, and for giving us a score and review. We apologize for the inconvenience you experienced during your stay at our hotel regarding the toilet that had not been cleaned and the long handling. This is really a note for us to immediately follow up and evaluate in the future. We are happy to await your next arrival to be able to welcome you back to our hotel with better service and quality. Regards, Ika Widiya. Marketing Communication
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Aulia Z.
icon-Business
Business
icon-origin-TRAVELOKA
6,6
/10
Reviewed 3 week(s) ago
It is better for every room that has a bathtub to be given an extra mat. It is better for the closet to use a jet bidet only, because for little girls it is not recommended to use a bottom bidet.
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Accommodation's Reply
24 Apr 2025
Dear Mrs. Aulia Z. Warm greetings from Oak Tree Emerald Hotel & Convention Semarang. Thank you for choosing Oak Tree Emerald as your choice of accommodation in Semarang City, and for giving us a score and review. We apologize for the inconvenience you experienced during your stay at our hotel regarding the toilet that does not use a bidet jet. This is truly a note for us to immediately follow up and evaluate in the future. We are happy to await your next arrival to be able to welcome you back to our hotel with better service and quality. Regards, Ika Widiya. Marketing Communication
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Dimas P.
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9,4
/10
Reviewed 4 week(s) ago
Good food, location is far from anywhere suitable for rest. Bathroom has a leak in the shower but overall okay.
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Accommodation's Reply
15 Apr 2025
Dear Mr. Dimas P. Warm greetings from Oak Tree Emerald Hotel & Convention Semarang, Thank you for choosing Oak Tree Emerald as your choice of place to stay in Semarang City, and for giving us a score and review. We apologize for the inconvenience you experienced during your stay at our hotel regarding the leak in the shower. This is truly a note for us to immediately follow up and evaluate in the future. We are happy to await your next arrival to be able to welcome you back to our hotel with better service and quality. Regards,. Ika Widiya. Marketing Communication
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M***d
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Fantastic hidden gems hotel, visiting this hotel for the fourth time.
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Accommodation's Reply
16 Apr 2025
Dear Mr. M*d. Warm greetings from Oak Tree Emerald Hotel & Conventions Semarang, Thank you for the best review that you have given us. We are glad to know that you had a pleasant experience during your stay. We are happy to wait for your next arrival to be able to warmly welcome you and your family back with better service and quality. Regards,. Ika Widiya. Marketing Communication
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Decty D.
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9,4
/10
Reviewed 4 week(s) ago
very suitable for healing, natural nuances
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Accommodation's Reply
24 Apr 2025
Dear Mr. Decty D. Warm greetings from Oak Tree Emerald Hotel & Conventions Semarang, Thank you for the best review that you have given us. We are happy to know that you had a pleasant experience during your stay. We are happy to wait for your next arrival to be able to warmly welcome you and your family back with better service and quality. Regards,. Ika Widiya. Marketing Communication
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f***h
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Very comfortable, green environment with lots of trees.
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3 people find it helpful
Accommodation's Reply
14 Apr 2025
Dear Mrs. f*h. Warm greetings from Oak Tree Emerald Hotel & Conventions Semarang, Thank you for the best review that you have given us. We are happy to know that you had a pleasant experience during your stay. We are happy to wait for your next arrival to be able to warmly welcome you and your family back with better service and quality. Regards,. Ika Widiya. Marketing Communication
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Bambang T. W.
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8,5
/10
Reviewed 4 week(s) ago
The hotel staff are quite good and friendly
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Accommodation's Reply
15 Apr 2025
Dear Mr. Bambang T. W. Warm greetings from Oak Tree Emerald Hotel & Conventions Semarang, Thank you for the best review that you have given us. We are happy to know that you had a pleasant experience during your stay. We are happy to wait for your next arrival to be able to warmly welcome you and your family back with better service and quality. Regards,. Ika Widiya. Marketing Communication
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Suitable for staycation with kids. Nice atmosphere, green hill vibes with city lights view. Unique because it is like in a residential area.
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Accommodation's Reply
14 Apr 2025
Dear Mrs. A*a. Warm greetings from Oak Tree Emerald Hotel & Conventions Semarang, Thank you for the best review that you have given us. We are happy to know that you had a pleasant experience during your stay. We are happy to wait for your next arrival to be able to warmly welcome you and your family back with better service and quality. Regards,. Ika Widiya. Marketing Communication
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g***r
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 week(s) ago
Staff is responsive when there is a problem
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Accommodation's Reply
15 Apr 2025
Dear Mr. g*r. Warm greetings from Oak Tree Emerald Hotel & Conventions Semarang, Thank you for the best review that you have given us. We are happy to know that you had a pleasant experience during your stay. We are happy to wait for your next arrival to be able to warmly welcome you and your family back with better service and quality. Regards,. Ika Widiya. Marketing Communication
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A***t
icon-origin-TRAVELOKA
9,4
/10
Reviewed 4 week(s) ago
Bonus spot for sunset. Cool air, comfortable atmosphere, far from the hustle and bustle of the city.
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Accommodation's Reply
15 Apr 2025
Dear Mr. A*t. Warm greetings from Oak Tree Emerald Hotel & Conventions Semarang, Thank you for the best review that you have given us. We are glad to know that you had a pleasant experience during your stay. We are happy to wait for your next arrival to be able to warmly welcome you and your family back with better service and quality. Regards,. Ika Widiya. Marketing Communication
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h***a
icon-origin-TRAVELOKA
8,1
/10
Reviewed 4 week(s) ago
Old building and room. The facility needs to be renewed. The towel was worn out. There was no hairdryer. I requested it from room service but it was never delivered. The food has limited variety and the taste was standard. The room smelled of dust and looked like it hadn't been occupied for a long time. I got an allergy and sneezed frequently, so I couldn't rest well.
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Accommodation's Reply
10 Apr 2025
Dear Mr./Mrs. h*a. Warm greetings from Oak Tree Emerald Hotel & Convention Semarang. Thank you for choosing Oak Tree Emerald as your choice of place to stay in Semarang City, and for giving us a score and review. We apologize for the inconvenience you experienced during your stay at our hotel related to the old building, inadequate towels, no Hair Drayer in the room and less varied food. This is really a note for us to immediately follow up and evaluate in the future. We are happy to await your next arrival to be able to welcome you back to our hotel with better service and quality. Regards, Ika Widiya. Marketing Communication.
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bambang m.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,7
/10
Reviewed 4 week(s) ago
comfortable room, cold air conditioning, fast wi-fi.. the kids are happy because the pool water is clean, there is a small children's pool, comfortable atmosphere with lots of shady trees. breakfast suits the Indonesian tongue 😊
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Accommodation's Reply
15 Apr 2025
Dear Mr. Bambang M. Warm greetings from Oak Tree Emerald Hotel & Conventions Semarang, Thank you for the best review that you have given us. We are happy to know that you had a pleasant experience during your stay. We are happy to wait for your next arrival to be able to warmly welcome you and your family back with better service and quality. Regards,. Ika Widiya. Marketing Communication
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i***n
icon-origin-TRAVELOKA
8,7
/10
Reviewed 4 week(s) ago
Overall, staying at Oak Tree was pleasant, but the food variety was lacking. Maybe because we stayed during the fasting month, the sahur menu was not up to 4-star standards, but my wife said that the breakfast menu was also lacking in variety. My child was stung by a bee while swimming in the pool. Maybe it wasn't the hotel's fault, but there might have been a bee nest around the pool that escaped the attention of the management.
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2 people find it helpful
Accommodation's Reply
09 Apr 2025
Dear Mr./Mrs. i*n. Warm greetings from Oak Tree Emerald Hotel & Convention Semarang, Thank you for choosing Oak Tree Emerald as your choice of place to stay in Semarang City, and for giving us a score and review. We apologize for the inconvenience you experienced during your stay at our hotel related to the less varied food menu and the lack of maintenance of the area around the hotel. This is truly a note for us to immediately follow up and evaluate in the future. We are happy to await your next arrival to be able to welcome you back to our hotel with better service and quality. Regards,. Ika Widiya. Marketing Communication.
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R***o
icon-Transit
Transit
icon-origin-TRAVELOKA
9,3
/10
Reviewed 4 week(s) ago
The food is all delicious. The facilities are okay and clean. But it's not very kid-friendly because there's no playground and the jet washer closet uses one that's integrated with the closet (not one with a hose that can be pulled out), so it's really a challenge if you bring toddlers. In addition, the road to the hotel is dark at night.
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1 people find it helpful
Accommodation's Reply
14 Apr 2025
Dear Mr./Mrs. R*o. Warm greetings from Oak Tree Emerald Hotel & Convention Semarang, Thank you for choosing Oak Tree Emerald as your choice of place to stay in Semarang City, and for giving us a score and review. We apologize for the inconvenience you experienced during your stay at our hotel regarding the jetwasher that is integrated with the closet, not kids friendly and the dark road to the hotel. This is really a note for us to immediately follow up and evaluate in the future. We are happy to await your next arrival to be able to welcome you back to our hotel with better service and quality. Regards,. Ika Widiya. Marketing Communication
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A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 5 week(s) ago
The hotel's atmosphere is calm and "green"
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Accommodation's Reply
09 Apr 2025
Dear Mr./Mrs. A*i. Warm greetings from Oak Tree Emerald Hotel & Conventions Semarang, Thank you for the best review that you have given us. We are happy to know that you had a pleasant experience during your stay. We are happy to wait for your next arrival to be able to warmly welcome you and your family back with better service and quality. Regards,. Ika Widiya. Marketing Communication.
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Sari R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 week(s) ago
4 days 3 nights of fun staying here. Will be a choice to come back when I go to Semarang
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Accommodation's Reply
10 Apr 2025
Dear Mrs. Sari R. Warm greetings from Oak Tree Emerald Hotel & Conventions Semarang, Thank you for the best review that you have given us. We are happy to know that you had a pleasant experience during your stay. We are happy to wait for your next arrival to be able to warmly welcome you and your family back with better service and quality. Regards, Ika Widiya. Marketing Communication.
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Elis a.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,4
/10
Reviewed 5 week(s) ago
Quite comfortable, location near toll road easy access. Need to pay attention to the cleanliness of the bed sheet.
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Accommodation's Reply
07 Apr 2025
Dear Mrs. Elis a. Warm greetings from Oak Tree Emerald Hotel & Conventions Semarang, Thank you for the best review that you have given us. We are happy to know that you had a pleasant experience during your stay. We are happy to wait for your next arrival to be able to warmly welcome you and your family back with better service and quality. Regards, Ika Widiya. Marketing Communication.
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M***y
icon-origin-TRAVELOKA
6,3
/10
Reviewed 5 week(s) ago
The hotel is located in a housing complex, not on a main road. The room is not bright, there is no baby cot, no hair dryer (must borrow). During the 3 days of staying, breakfast was almost the same menu and the taste was very lacking. When the room was cleaned, there was always something missing, no drinks, new towels. Borrowing an iron for almost 2 hours was not given on the grounds that another room was being used. Swimming towels are not provided in the swimming pool.
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Accommodation's Reply
09 Apr 2025
Dear Mr./Mrs. M*y. Warm greetings from Oak Tree Emerald Hotel & Convention Semarang, Thank you for choosing Oak Tree Emerald as your choice of accommodation in Semarang City, and for giving us a score and review. We apologize for the inconvenience you experienced during your stay at our hotel related to poor lighting, a less varied menu, and the absence of towels in the swimming pool. This is truly a note for us to immediately follow up and evaluate in the future. We are happy to await your next arrival to be able to welcome you back to our hotel with better service and quality. Regards,. Ika Widiya. Marketing Communication.
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L***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,6
/10
Reviewed 5 week(s) ago
The staff are friendly, including the room cleaning staff, who work with their hearts, so I am satisfied with my stay here. It's just that I need to open the door often so that the air isn't stuffy after being out of the room all day. Thank you, Oak Tree Emerald Hotel! Success!
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Accommodation's Reply
09 Apr 2025
Dear Mrs. L*i. Warm greetings from Oak Tree Emerald Hotel & Conventions Semarang, Thank you for the best review that you have given us. We are happy to know that you had a pleasant experience during your stay. We are happy to wait for your next arrival to be able to warmly welcome you and your family back with better service and quality. Regards, Ika Widiya. Marketing Communication.
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s***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,0
/10
Reviewed 5 week(s) ago
old hotel. arrived at 15.00 according to the check-in time. until the room was not available. and was not given any clarity on how long. waited for 40 minutes for the 3rd time to ask the receptionist. coincidentally there was a manager. finally the room was upgraded as compensation.
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Accommodation's Reply
09 Apr 2025
Dear Mr./Mrs. s*n. Warm greetings from Oak Tree Emerald Hotel & Convention Semarang, Thank you for choosing Oak Tree Emerald as your choice of place to stay in Semarang City, and for giving us a score and review. We apologize for the inconvenience you experienced during your stay at our hotel regarding the room that was not ready. This is really a note for us to immediately follow up and evaluate in the future. We are happy to await your next arrival to be able to welcome you back to our hotel with better service and quality. Regards,. Ika Widiya. Marketing Communication.
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Exterior 4 Oak Tree Emerald Hotel & Conventions Semarang

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