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Oakwood Apartments PIK Jakarta (Pantai Indah Kapuk)
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Oakwood Apartments PIK Jakarta (Pantai Indah Kapuk)

Apartments
Gold Coast Sea View PIK Apartments Jalan Pantai Indah Barat - Pantai Indah Kapuk, Kamal Muara, PenjaringanJakarta Utara, Penjaringan, Kamal Muara, Jakarta, Indonesia, 14470
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EXTERIOR_BUILDING Oakwood Apartments PIK Jakarta (Pantai Indah Kapuk)
EXTERIOR_BUILDING Oakwood Apartments PIK Jakarta (Pantai Indah Kapuk)
EXTERIOR_BUILDING Oakwood Apartments PIK Jakarta (Pantai Indah Kapuk)
SWIMMING_POOL Oakwood Apartments PIK Jakarta (Pantai Indah Kapuk)
SWIMMING_POOL Oakwood Apartments PIK Jakarta (Pantai Indah Kapuk)
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Traveloka
8.1 Convenient
From 762 reviews
See our top reviews!
Check our curated reviews for honest descriptions about this accommodation.
We stayed at 2 different units. One with three bedrooms and another one is a studio. Check-in was smooth. They had a check-in time at 3 pm and we came around 3.15-ish, so we had to wait for 20 minutes because there was a queue. It wasn't a problem. The reception staff was friendly and accommodating by putting our units on the same floor and literally next to each other (which is GREAT!), even though we had to wait because the previous renter of the studio had a late checkout. Both units were clean. The kitchen in the three-bedroom unit was complete. They provided a frying pan, boiling pan, plates, bowls, spoons and forks, electric stove, cups, wine glasses, microwave, and a new sponge on the sink. The outdoor swimming pool was huge and pretty! To enter, one adult needs one access card, though. Just FYI. Definitely a great place to stay with the whole family. Thank you.
Farid M.
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Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
See More Facilities

Location Info

Gold Coast Sea View PIK Apartments Jalan Pantai Indah Barat - Pantai Indah Kapuk, Kamal Muara, PenjaringanJakarta Utara, Penjaringan, Kamal Muara, Jakarta, Indonesia, 14470
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Available Room Types in Oakwood Apartments PIK Jakarta (Pantai Indah Kapuk)

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Per Night
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Check-in
Wed, 31 May 2023
Duration
1 night
Guests and Rooms
1 Adult(s), 0 Child, 1 Room
Based on 762 reviews
8.1
Convenient
Fantastic
220
Very Good
324
Satisfying
57
Average
161
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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Language
English
Show Reviews with Photos
IY
Indra Y.
6.2
/ 10
27 Jan 2023
Holiday
No comment, sometime stuff is polite but sometime not polite.

1 people found this helpful

Accommodation's Reply

31 Jan 2023
Dear Mr. Indra, Thank you for taking the time to share your concerns with us. Though it’s never easy hearing we’ve disappointed one of our customers, we appreciate you taking the time to share where we fell short, so we can improve going forward. Once again thank you for being our guest. I hope you’ll consider staying with us again on your next trip. Sincerely, Ervira Syahputri General Manager
dh
dani h.
6
/ 10
28 Dec 2022
Holiday
Disappointed, not good, small room.

Find this review helpful?

CV
Chandro V. F.
6.2
/ 10
02 Oct 2022
The aircon is not cold at all, the management never checked the utilities and rented out?

Find this review helpful?

Accommodation's Reply

05 Oct 2022
Dear Chandro, We want to thank you for your feedback. While I wish you had a better experience while staying with us. We are sorry for inconvenience caused by the air condition problem. We are committed to providing great customer service and we would like to make things right. Please be assured that I’ve conveyed your comments to our department's concern about the better service and improvement. Once again thank you for being our guest. I hope you’ll consider staying with us again on your next trip.
Chng M. H.
This is a private profile
6
/ 10
19 Jul 2022
Holiday
We were given the level 2 apartment and there was a constant foul smell near the kitchen. Water flow from the sink is also terrible and causes frequent flooding when used for long.

1 people found this helpful

Accommodation's Reply

25 Jul 2022
Dear Ming, Thank you for taking the time to share your concerns with us. Though it’s never easy hearing we’ve disappointed one of our customers, we appreciate you taking the time to share where we fell short, so we can improve going forward. Once again thank you for being our guest. I hope you’ll consider staying with us again on your next trip. Sincerely, Christian Jacob General Manager
TH
Thomas H. T.
8.8
/ 10
17 Jul 2022
Still below what I expected (check in process still manual, building maintenance during night) but still OK.

1 people found this helpful

Accommodation's Reply

20 Jul 2022
Dear Jessica, Thank you for taking the time to post your review here. Your feedback is very much appreciated as it helps us in monitoring the service we provide. We are sorry that your recent stay experience with us wasn’t quite up to your expectations and that we didn’t have the opportunity to address the above matters whilst you were here. Please be assured that I’ve conveyed your comments to our department's concern about better service and improvement. Once again thank you for being our guest. I hope you’ll consider staying with us again on your next trip to Jakarta. Christian Jacob General Manager
Tini H.
This is a private profile
5.5
/ 10
05 Jul 2022
Staycation
We want to share a very unpleasant experience at Oakwood PIK apartment. Especially about guest car parking. We stayed at Oakwood Studio Room on July 1, 2022. In the evening we left for dinner with free parking tickets that had been registered at the hotel. Around 10 pm we returned to the hotel and circled a few times looking for an empty parking lot finally we got a parking area for 1 car. The next day we checked out at 12 noon and headed for the car. What a surprise it turned out that our car was locked by the security building with the reason that we parked in the loading dock parking area and he said that our PLAT number was "not" registered. At that time we were immediately told to pay fine of Ro1.000.000,-(One Million Rupiah). How can this happened when we already registered our plat the day before in the front desk. That very moment we just realized that we parked at the loading dock. When we parked we didn't see the loading dock sign because its written on the parking floor (our car was a low sedan), and strangely there was no pin/cone for sign of loading dock in the area. Just like a trap! The security not even try to double check plat number or contact the guest via Hotel so we can move our car. We tried to explain the situation and refused to pay such a large fine. But the security insist that our plat was not registered and keep asking to pay fine. Its not fair! After 5 hours of waiting at the lobby, there was still no solution from the hotel or the building management. We still forced to pay. At the end we had no choice, we are exhausted and frustrated. Soon after I transferred Rp1.000.000 into pprs account.  The lock on our car was released. This incident has cost a lot of time, energy and I lose the money. It was  traumatized for my family and kids staying at Oakwood pik apartment, which turned out that very standard procedure to check the guest plat number before taking action was not done well and not done properly. We were being treated like criminals in Oakwood! Unbelievable, scary!

7 people found this helpful

Accommodation's Reply

11 Jul 2022
Dear Tini, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
EA
EDLYN A.
9.4
/ 10
02 Jul 2022
Staycation
I truly love the room! A studio type that I really wanna have one! They served every basic amenity and electronic stuffs that you will need. No need to go anywhere else, just chill and enjoy the room. 2 things to be improved: the glass door balcony should be sound proof from outside's noise (at night, the motor riding sound was truly loud). And the TV went to sleep-mode like every 30 minutes, don't know what's wrong. Good job, Oakwood! Will surely come back soonest!

3 people found this helpful

Accommodation's Reply

11 Jul 2022
Dear Edlyn, Thank you for choosing our hotel and spending time to write a positive review for us. We are so happy to hear that your stay is beyond expectation. We are looking forward to welcoming you back to our hotel.
Farid M.
9.7
/ 10
20 Jun 2022
Staycation
We stayed at 2 different units. One with three bedrooms and another one is a studio. Check-in was smooth. They had a check-in time at 3 pm and we came around 3.15-ish, so we had to wait for 20 minutes because there was a queue. It wasn't a problem. The reception staff was friendly and accommodating by putting our units on the same floor and literally next to each other (which is GREAT!), even though we had to wait because the previous renter of the studio had a late checkout. Both units were clean. The kitchen in the three-bedroom unit was complete. They provided a frying pan, boiling pan, plates, bowls, spoons and forks, electric stove, cups, wine glasses, microwave, and a new sponge on the sink. The outdoor swimming pool was huge and pretty! To enter, one adult needs one access card, though. Just FYI. Definitely a great place to stay with the whole family. Thank you.

3 people found this helpful

Accommodation's Reply

27 Jun 2022
Dear Farid, Thank you for choosing our hotel and spending time to write a positive review for us. We are so happy to hear that your stay is beyond expectation. We are looking forward to welcoming you back to our hotel.
GS
Gland S.
9.4
/ 10
08 Jun 2022
Staycation
As good as we have imagined, quite comfort and decent prices, minus is only we heard some noises in the mid day and night outside our room.

2 people found this helpful

Accommodation's Reply

13 Jun 2022
Dear Glandiswara, We are thrilled to have you as part of the Oakwood Apartments PIK Jakarta family. Thank you for sharing your kind words with us. Please come back as we would be really happy to welcome you again.
LH
Lukman H.
5.9
/ 10
30 May 2022
Rude security personnel and unhelpful receptionist. Hospitality training is mandatory!

4 people found this helpful

Accommodation's Reply

02 Jun 2022
Dear Lukman, Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority. Please receive our sincerest apologies and once again thank you for being our guest. I hope you’ll consider staying with us again on your next trip.
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Accommodation Policies
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Important Note
In reference to the circular letter by the government regarding the spread control of Covid-19, please ensure that you are aware of your booking's refund, cancellation, and reschedule policy. During the enforcement of the public activity restriction on a micro-scale, hotel may close or limit the use of some facilities to maintain the healthy and safety of guest and staff members. Please contact the hotel to check your needs in using the services prior to your arrival.
Deposit
Deposit IDR 500,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
Additional Policy
- To avoid crowds and still adhere to health protocols, Breakfast will be divided into 2 sessions, namely: o Weekday  Session 1, starting at 07.00 – 08.30  Session 2, starting at 08.30 – 10.00 o Weekend  Session 1, starting at 07.00 – 09.00  Session 2, starting at 09.00 – 11.00
- Free parking is only valid for 1 vehicle per room type, and there will be a fine IDR 1,000,000 if parking in a prohibited parking lot o Parking lots that are prohibited:  Blue Box : Priority Parking  Yellow Line Box : Loading / Unloading Area and Reserved parking  Red Line Box : Garbaage Removal Parking
- There is a limitation on the number of visitors to enter the swimming pool area and must use an access card, with the following details: o Studio : get 2 access cards o 1 Bedroom : get 2 access cards o 2 Bedroom : get 3 access cards o 3 Bedroom : get 4 access cards
Hotel Description

Location
Oakwood Apartments PIK Jakarta (Pantai Indah Kapuk) is located in area / city Kamal Muara.

The apartment has a very good location, also near the Soekarno Hatta International Airport (CGK), which is only 9.52 km away.

The apartment is located only 8.72 km away from Grogol Station.

There are plenty of tourist attractions nearby, such as Transmart Kalimalang within 26.79 km, and Maxx Box Lippo Village within 20.35 km.

About Oakwood Apartments PIK Jakarta (Pantai Indah Kapuk)

This apartment is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Oakwood Apartments PIK Jakarta (Pantai Indah Kapuk).

Oakwood Apartments PIK Jakarta (Pantai Indah Kapuk) is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Oakwood Apartments PIK Jakarta (Pantai Indah Kapuk) will surely spoil you for numerous shopping centers nearby.

Oakwood Apartments PIK Jakarta (Pantai Indah Kapuk) is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.

From business event to corporate gathering, Oakwood Apartments PIK Jakarta (Pantai Indah Kapuk) provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Oakwood Apartments PIK Jakarta (Pantai Indah Kapuk), a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Oakwood Apartments PIK Jakarta (Pantai Indah Kapuk) is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Oakwood Apartments PIK Jakarta (Pantai Indah Kapuk) is suitable for you who value privacy during your stay.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The apartment’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Oakwood Apartments PIK Jakarta (Pantai Indah Kapuk) exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Oakwood Apartments PIK Jakarta (Pantai Indah Kapuk) is a apartment with great comfort and excellent service according to most apartment's guests.

Enjoy luxurious treats and incomparable experience by staying at Oakwood Apartments PIK Jakarta (Pantai Indah Kapuk).

Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Operational Hours
From 15:00 - Before 12:00
Are they serving breakfast?
Yes, some room provide breakfast
Facilities
In-room Facilities
  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV
Public Facilities
  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area
Things to Do
  • Children play area
  • Fitness center
  • Indoor pool
  • Massage
  • Outdoor facilities
  • Outdoor pool
  • Sauna
  • Spa
Hotel Services
  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
Food and Drinks
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Buffet breakfast
  • Snacks
Nearby Facilities
  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket
General
  • AC
  • Non-smoking room
  • Swimming pool
  • Terrace
Transportation
  • Area shuttle
  • Secure parking
Accessibilty
  • Disabled access friendly
  • Accessible parking
Sports and Recreations
  • Cycling
  • Fitness center
Family-friendly Facilities
  • Children pool
Business Facilities
  • Business center
Kids and Pets
  • Babysitting
Connectivity
  • Free WiFi
Shuttle Service
  • Airport transfer (surcharge)
Book Now!
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
See other 698 Apartments in North Jakarta

Most commonly asked questions about Oakwood Apartments PIK Jakarta (Pantai Indah Kapuk)

What are available facilities at Oakwood Apartments PIK Jakarta (Pantai Indah Kapuk)?

There are top facilites at Oakwood Apartments PIK Jakarta (Pantai Indah Kapuk) such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Oakwood Apartments PIK Jakarta (Pantai Indah Kapuk)?

The standard check-in time at Oakwood Apartments PIK Jakarta (Pantai Indah Kapuk) is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Oakwood Apartments PIK Jakarta (Pantai Indah Kapuk) provide breakfast?

Yes, Oakwood Apartments PIK Jakarta (Pantai Indah Kapuk) provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

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