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Pacific Palace Hotel

Hotels
Jalan Duyung Sei, Jodoh, Batu Ampar, Batu Ampar, Batam, Kepulauan Riau, Indonesia, 29432
Online Check-In Available
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.
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EXTERIOR_BUILDING Pacific Palace Hotel
LOBBY Pacific Palace Hotel
RESTAURANT Pacific Palace Hotel
FUNCTIONAL_HALL Pacific Palace Hotel
SPORT_FACILITY Pacific Palace Hotel
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Traveloka
8.4 Impressive
From 1,120 reviews
See our top reviews!
Check our curated reviews for honest descriptions about this accommodation.
Clean room, nice service and great for holiday.
Mohd N. B. N.
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Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
See More Facilities

Location Info

Jalan Duyung Sei, Jodoh, Batu Ampar, Batu Ampar, Batam, Kepulauan Riau, Indonesia, 29432
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Available Room Types in Pacific Palace Hotel

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Per Night
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Check-in
Wed, 31 May 2023
Duration
1 night
Guests and Rooms
1 Adult(s), 0 Child, 1 Room
Based on 1,120 reviews
8.4
Impressive
Fantastic
287
Very Good
605
Satisfying
74
Average
151
Poor
3
Cleanliness
Comfort
Meal
Location
Service
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All
strategic location (1)
romantic ambiance (1)
friendly staffs (4)
clean room (4)
excellent service (7)
great facilities (3)
great location (6)
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Language
English
Show Reviews with Photos
VR
Vicky R.
6
/ 10
04 Jan 2023
Holiday
AC was not cold, we don't feel safe as someone kept on ringing our door bell. We didn't even stay until morning and moved to another hotel, although we booked for free breakfast.

1 people found this helpful

Accommodation's Reply

17 Jan 2023
Dear Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are sincerely apologize for your uncomfortable during your accommodations. We will follow up to this matter that cause your inconvenience. Once again we do apologize what happened to you during your stay. Sincerely, Front Office Dept
AS
Andrian S.
8.5
/ 10
28 Dec 2022
Holiday

Find this review helpful?

Accommodation's Reply

05 Jan 2023
Dear Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our hotel in the future. Sincerely, Front Office Dept
AS
Andrian S.
9.1
/ 10
24 Dec 2022

2 people found this helpful

Accommodation's Reply

05 Jan 2023
Dear Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our hotel in the future. Sincerely, Front Office Dept
CT
Cheng T.
5.8
/ 10
19 Aug 2022
Staycation
Stay at room is ok but the surrounding is horrible inside the balcony my girlfriend wake up in the middle of the night night saw a person shadow sitting at the room chair, the place is haunted

1 people found this helpful

TB
Tan B. J.
6
/ 10
10 Aug 2022
Full of cigarettes smell, look haunted.

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JG
Joseph G.
6.2
/ 10
04 Jun 2022
Asking for a connecting room but was not given.

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JG
Joseph G.
6.2
/ 10
04 Jun 2022
Asking for a connecting room on 23rd & 24th but not been given to us.

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Franco R.
9.7
/ 10
14 May 2022

2 people found this helpful

Adam R.
8.5
/ 10
12 Dec 2021
Holiday

2 people found this helpful

aksi t.
9.7
/ 10
17 Sep 2021
Hotel clean, spacious room, health protocol OK.

1 people found this helpful

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Accommodation Policies
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Important Note
In reference to the circular letter by the government regarding the spread control of Covid-19, please ensure that you are aware of your booking's refund, cancellation, and reschedule policy.
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Additional Policy
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Hotel Description

Location
Pacific Palace Hotel is a hotel in a good neighborhood, which is located at Batu Ampar.

The hotel has a very good location, also near the Hang Nadim International Airport (BTH), which is only 13.45 km away.

Not only well positioned, but Pacific Palace Hotel is also one of hotels near the following Ria Bintan Golf Club within 45.79 km and Pasar Oleh Oleh Market within 41.8 km.

About Pacific Palace Hotel

Whether you are planning an event or other special occasions, Pacific Palace Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Pacific Palace Hotel.

Are you a shopaholic? Staying at Pacific Palace Hotel will surely spoil you for numerous shopping centers nearby.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

From business event to corporate gathering, Pacific Palace Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Pacific Palace Hotel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Pacific Palace Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Pacific Palace Hotel is suitable for you who value privacy during your stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Pacific Palace Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Pacific Palace Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Pacific Palace Hotel.

Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Operational Hours
From 15:00 - Before 12:00
Are they serving breakfast?
Yes, some room provide breakfast
Facilities
Public Facilities
  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area
In-room Facilities
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Refrigerator
  • Shower
  • TV
Hotel Services
  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
Things to Do
  • Fitness center
  • Karaoke
  • Massage
  • Sauna
  • Sauna
  • Steam room
General
  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Smoking area
Food and Drinks
  • Bar
  • Breakfast
  • Buffet breakfast
  • Poolside bar
Nearby Facilities
  • ATM/Banking
  • Beauty salon
  • Hair salon
  • Shops
Business Facilities
  • Business center
  • Conference room
  • Meeting facilities
Shuttle Service
  • Airport transfer (surcharge)
  • Ferry terminal shuttle
Sports and Recreations
  • Fitness center
  • Table tennis
Transportation
  • Airport transfer
Connectivity
  • Free WiFi
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
See other 589 Hotels in Batam

Most commonly asked questions about Pacific Palace Hotel

What are available facilities at Pacific Palace Hotel?

There are top facilites at Pacific Palace Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Pacific Palace Hotel?

The standard check-in time at Pacific Palace Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Pacific Palace Hotel provide breakfast?

Yes, Pacific Palace Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.