POP! Hotel Gubeng

Hotels
Preferred Partner
8,3
/10
Very Good
12.108 reviews

What Guests Say About Their Stay

rifky r.
10,0
/ 10
a cozy place near from train station, easy access to and from food, public transport. highly recommended, friendly and helpful staff.. like it very much
Agung S.
9,1
/ 10
First of all, the employee was super nice, helpful and it’s good. They can act from customer’s perspective. The room was clean. Thanks for your hospitality.
Agung S.
9,1
/ 10
First of all, the employee was super nice, helpful, and it’s good. They can act from custumer’s perspective. The room was clean. While I’m on diet, but the food was good too. And I get discount for Janji Jiwa coffee. Thanks for your hospitality.
Alvin S.
9,4
/ 10
Great hotel, location near train station Gubeng Surabaya, comfortable and clean room, free access to swimming pool, fitness and spa with additional price, free shuttle to mall, food is so-so, overall have a nice stay here, worth the price.
Jimmy F. S.
9,7
/ 10
Comfortable and polite staffs, clean.
In the Area
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Jl.Bangka No. 8-18, Gubeng, Surabaya, Jawa Timur, Indonesia, 60281

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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Outdoor Swimming Pool
Located near Train Station
Recommended for Budget Traveler
POP! Hotel Gubeng is a hotel in a good neighborhood, which is located at Gubeng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around POP! Hotel Gubeng

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Jl.Bangka No. 8-18, Gubeng, Surabaya, Jawa Timur, Indonesia, 60281
Lobby POP! Hotel Gubeng
Lobby 2 POP! Hotel Gubeng

Discover More About POP! Hotel Gubeng

About POP! Hotel Gubeng

Located in the heart of Surabaya, East Java, POP! Hotel Gubeng is a vibrant and modern hotel that caters to both business and leisure travelers. With its colorful and contemporary design, the hotel offers a refreshing atmosphere that sets it apart from traditional accommodations. The hotel is strategically situated near key attractions, making it an ideal base for exploring the city. Whether you're in town for a quick business trip or a leisurely vacation, POP! Hotel Gubeng provides a comfortable and convenient stay.

One of the standout features of POP! Hotel Gubeng is its commitment to sustainability. The hotel incorporates eco-friendly practices into its operations, ensuring that guests can enjoy their stay while minimizing their environmental impact. From energy-efficient lighting to water-saving fixtures, every detail is designed with sustainability in mind.

The hotel boasts a range of amenities designed to enhance your experience. Guests can enjoy complimentary Wi-Fi throughout the property, making it easy to stay connected. The hotel also features a cozy lounge area where you can relax and unwind after a day of exploring the city. For those who prefer to stay active, there is a fitness center equipped with modern exercise equipment.

Rooms at POP! Hotel Gubeng are designed with comfort and style in mind. Each room is equipped with a comfortable bed, a flat-screen TV, and a private bathroom with modern amenities. The colorful decor creates a cheerful ambiance, making it a perfect retreat after a busy day. Additionally, the hotel offers various room types to accommodate different needs, whether you're traveling solo or with family.

Why You Should Stay at POP! Hotel Gubeng

Staying at POP! Hotel Gubeng means immersing yourself in a unique blend of comfort, style, and sustainability. The hotel's prime location allows easy access to Surabaya's bustling city life, shopping centers, and cultural attractions. Moreover, the friendly and attentive staff are always ready to assist you, ensuring that your stay is as enjoyable as possible. With its affordable rates and excellent facilities, POP! Hotel Gubeng is a smart choice for travelers looking for value without compromising on quality.

Best Time to Stay at POP! Hotel Gubeng

The best time to visit Surabaya and stay at POP! Hotel Gubeng is during the dry season, which typically runs from April to October. During these months, the weather is pleasant, making it ideal for outdoor activities and sightseeing. Additionally, this period coincides with various local festivals and events, providing guests with a chance to experience the vibrant culture of Surabaya. However, if you prefer fewer crowds and lower rates, consider visiting during the shoulder months of March and November.

Transportation and Accessibility

Access to the Airport

Getting to POP! Hotel Gubeng from Juanda International Airport is a breeze. The airport is located approximately 15 kilometers away, and you can reach the hotel by taxi or ride-sharing services in about 30 minutes, depending on traffic. The hotel also offers shuttle services for guests, making your arrival and departure hassle-free. With convenient access to the airport, you can focus on enjoying your stay without worrying about transportation logistics.

Public Transportation

Surabaya boasts a well-connected public transportation system, making it easy to explore the city from POP! Hotel Gubeng. The hotel is located near several bus stops and train stations, allowing you to navigate the city with ease. The local buses are an affordable option for getting around, while the commuter train service offers a quick way to reach popular destinations. For those who prefer a more personalized experience, taxis and ride-sharing services are readily available.

Unique Facilities at POP! Hotel Gubeng

1. Eco-Friendly Practices

POP! Hotel Gubeng is committed to sustainability, implementing eco-friendly practices throughout the hotel. From energy-efficient lighting to recycling programs, guests can enjoy their stay while contributing to environmental conservation.

2. Cozy Lounge Area

The hotel's lounge area is designed for relaxation and socializing. With comfortable seating and a welcoming atmosphere, it's the perfect spot to unwind after a day of exploring Surabaya.

3. Fitness Center

For fitness enthusiasts, the hotel features a well-equipped fitness center. Guests can maintain their workout routines with modern exercise equipment, ensuring they stay active during their stay.

Nearby Attractions at POP! Hotel Gubeng

1. Tugu Pahlawan (Heroes Monument)

Located just 2 kilometers from POP! Hotel Gubeng, Tugu Pahlawan is a significant landmark in Surabaya. This monument commemorates the heroes of the Indonesian struggle for independence and is surrounded by a beautiful park. Visitors can explore the museum located nearby, which provides insights into the history of Surabaya and its role in the independence movement.

2. Surabaya Zoo

Approximately 3 kilometers from the hotel, Surabaya Zoo is one of the oldest zoos in Southeast Asia. Home to a diverse range of animals, including endangered species, the zoo offers an educational experience for visitors of all ages. The lush gardens and well-maintained facilities make it a great place for families to spend a day.

3. House of Sampoerna

Just 4 kilometers away, the House of Sampoerna is a fascinating museum that showcases the history of Indonesia's clove cigarette industry. Visitors can take guided tours to learn about the production process and the cultural significance of this unique product. The museum also features a charming café and a gift shop, making it a perfect stop for a leisurely afternoon.

4. Surabaya Plaza

For shopping enthusiasts, Surabaya Plaza is located about 1.5 kilometers from the hotel. This modern shopping mall offers a wide range of retail stores, dining options, and entertainment facilities. Whether you're looking for local souvenirs or international brands, you'll find it all at Surabaya Plaza.

5. Masjid Al-Akbar

Masjid Al-Akbar, located approximately 6 kilometers from POP! Hotel Gubeng, is one of the largest mosques in Indonesia. Its stunning architecture and serene atmosphere make it a must-visit for those interested in cultural and religious sites. Visitors are welcome to explore the mosque and learn about its significance in the local community.

6. Ciputra Waterpark

Families traveling with children will love Ciputra Waterpark, situated about 8 kilometers from the hotel. This expansive water park features a variety of slides, pools, and attractions suitable for all ages. It's a fantastic way to cool off and have fun during your stay in Surabaya.

7. Suramadu Bridge

Approximately 10 kilometers from POP! Hotel Gubeng, Suramadu Bridge is an iconic landmark that connects Surabaya to Madura Island. Spanning over 5 kilometers, it's the longest bridge in Indonesia and offers stunning views of the surrounding area. Visitors can take a leisurely drive across the bridge and explore the attractions on Madura Island.

8. Kenjeran Beach

Located about 7 kilometers from the hotel, Kenjeran Beach is a popular destination for both locals and tourists. The beach offers a relaxing atmosphere, with opportunities for swimming, sunbathing, and enjoying fresh seafood from nearby stalls. It's a great place to unwind and soak up the sun.

9. Jembatan Merah (Red Bridge)

Jembatan Merah, situated around 3 kilometers from POP! Hotel Gubeng, is a historic bridge that played a significant role during the Indonesian War of Independence. The area surrounding the bridge is rich in history, and visitors can explore nearby attractions, including traditional markets and local eateries.

10. Taman Bungkul

Just 1 kilometer from the hotel, Taman Bungkul is a beautiful park that serves as a green oasis in the bustling city. The park features walking paths, gardens, and recreational areas, making it a perfect spot for a leisurely stroll or a picnic. It's also a popular gathering place for locals, providing a glimpse into the daily life of Surabaya residents.

Tips and Tricks for Staying at POP! Hotel Gubeng

Tips During Your Stay

To make the most of your stay at POP! Hotel Gubeng, consider these tips: always check for special promotions or packages that may be available during your visit. Don't hesitate to ask the friendly staff for recommendations on local attractions and dining options. Additionally, take advantage of the hotel's complimentary Wi-Fi to plan your daily activities and stay connected with friends and family.

Tips for Enjoying Hotel Facilities

Make sure to explore all the facilities that POP! Hotel Gubeng has to offer. Spend some time in the cozy lounge area to relax and socialize with fellow travelers. If you're a fitness enthusiast, don't miss out on the fitness center—it's a great way to stay active during your trip. Lastly, take advantage of the hotel's eco-friendly initiatives by participating in their recycling programs and being mindful of your resource usage.

Why Book POP! Hotel Gubeng on Traveloka

Extensive Accommodation Options

When you book POP! Hotel Gubeng through Traveloka, you gain access to a wide range of accommodation options. Whether you're looking for budget-friendly stays or luxurious experiences, Traveloka has something for everyone. With detailed descriptions and photos, you can easily find the perfect hotel that suits your needs.

Easy and Flexible Payment Options

Traveloka offers convenient payment options, including the ability to pay at the hotel. This flexibility allows you to manage your budget more effectively. Additionally, with the PayLater feature, you can enjoy your stay now and pay later, making it easier to plan your travel expenses.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which rewards you with amazing benefits and special perks. As you increase your Traveloka Priority level, you'll unlock exclusive discounts, priority customer service, and other exciting rewards that enhance your travel experience.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at various accommodations, including POP! Hotel Gubeng. These reviews provide valuable insights into the experiences of other travelers, helping you make informed decisions when booking your stay. You can trust that the feedback is genuine and reflective of the hotel's quality and service.

With all these advantages, there's no reason not to choose POP! Hotel Gubeng for your next stay in Surabaya. Booking hotel now via Traveloka and enjoy an unforgettable travel experience!

All facilities in POP! Hotel Gubeng

Swimming Pool POP! Hotel Gubeng
Swimming Pool
Entertainment Facility POP! Hotel Gubeng
Entertainment Facility
Common Space POP! Hotel Gubeng
Common Space
Lobby POP! Hotel Gubeng
Lobby
Accommodation Services POP! Hotel Gubeng
Accommodation Services

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby

Business Facilities

  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER

Transportation

  • Area shuttle
  • Car rental
  • Secure parking
  • Shopping center shuttle
  • Valet parking (surcharge)

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Shops

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast

General

  • AC
  • Non-smoking room
  • Swimming pool
  • Smoking area

In-room Facilities

  • Cable TV
  • In-room safe
  • Shower
  • TV

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Accessibilty

  • Wheelchair accessible

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in POP! Hotel Gubeng

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Reservation more than 3 days must be show Negative Result of Antigen. The required documents can be in the form of soft copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity. Please note that this room's maximum occupancy is 3 adults. There is no extra bed and third person will be using the existing bed and sofa.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at POP! Hotel Gubeng
162
Number of floors in POP! Hotel Gubeng
17
Another facilities in POP! Hotel Gubeng
Coffee shop, Breakfast restaurant, Room service, Safety deposit box, WiFi in public area

Frequently asked question in POP! Hotel Gubeng

What are available facilities at POP! Hotel Gubeng?
There are top facilites at POP! Hotel Gubeng such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at POP! Hotel Gubeng?
The standard check-in time at POP! Hotel Gubeng is starting from From 14:00 while the latest check-out time is at Before 12:00
Does POP! Hotel Gubeng provide breakfast?
Yes, POP! Hotel Gubeng provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in POP! Hotel Gubeng

8,3
Very Good
From 12.108 reviews
Provided by travelers on
Cleanliness

8,4

Room Comfort

8,3

Meal

7,8

Location

8,6

Service and Facilites

8,4

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Traveler Reviews POP! Hotel Gubeng

Number of reviews per page
20
40
Customer reviews
Citra A.
icon-origin-TRAVELOKA
5,7
/10
Reviewed 92 week(s) ago
The room smells of cigarettes, the sound of an outdoor cooling machine is noisy, the complaint handling is slow, the overall is very sad. It's a shame, normally this hotel is very okay.
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Accommodation's Reply
14 Aug 2023
Hey! To Ms. Citra A, Warm greetings from POP! Hotel Gubeng Surabaya. First of all we would like to thank you for visiting and for choosing us as a place to stay, as well as willingness to provide comments for our hotel. We apologize for the inconvenience while staying at our hotel, this is very valuable input for us so that we can be even better. We look forward to welcoming you back to our hotel, and we are ready to welcome and provide our best service. have a poppins day! Harry Permana Putra. Asst. Hotel Manager.
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putu s.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 98 week(s) ago
Comfortable for 3 people with children, there is a long sofa that can be used for sleeping, on the 17th floor there is a view of the train and the city of Surabaya. Steady hot water. Clean. It's easy to find food, near cafes and other shopping. If you come back, stay here again, thank you POP Hotel, see you. Hopefully in the future more success again.
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Accommodation's Reply
05 Jul 2023
Hey! To Mr. Putu Sumartana Putra, Warm greetings from POP! Hotel Gubeng Surabaya. First of all we would like to thank you for visiting and choosing us as a place to stay, as well as willingness to provide comments for the progress of our hotel. It is a pleasure to know that you are satisfied with our service and facilities. We will always maintain our standard of service and facilities for the satisfaction of our loyal guests and customers. We look forward to welcoming you back to our hotel, and we are ready to welcome and provide our best service. have a poppins day! Harry Permana Putra. Asst. Hotel Manager.
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Fajar I. A.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 103 week(s) ago
The air conditioner is not cold at all, then for the condition of the room it looks like it needs repair, at least paint the walls, because there are lots of yellow water stains on the walls.
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2 people find it helpful
Accommodation's Reply
29 May 2023
Hey! To Mr. Fajar Arifin, Warm greetings from POP! Hotel Gubeng Surabaya. First of all we would like to thank you for visiting and choosing us as a place to stay, as well as willingness to provide comments for the progress of our hotel. We look forward to welcoming you back to our hotel, and we are ready to welcome and provide our best service. have a poppins day! Harry Permana Putra. Asst. Hotel Manager.
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Erick S.
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8,5
/10
Reviewed 103 week(s) ago
The hotel is quite convinient. Friendly staff.
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Accommodation's Reply
29 May 2023
Heya! Dear Mr.Eric Kurniawan, Warmest greeting from POP! Hotel Gubeng Surabaya.. First of all, I would like to say thank you for choosing our hotel during your trip at Surabaya. Many thanks for taking time to review us on your stay. Thank you very much for your kind attention and comment, we would look forward to having the opportunity to welcome you back to POP! Hotel Gubeng Surabaya in the future. Have a Poppins Day Harry Permana Putra Asst. Hotel Manager
Muhammad P. P.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 104 week(s) ago
That's good. Clean, comfortable, cold rooms and others.
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Accommodation's Reply
29 May 2023
Hey! To Mr. Muhammad Pandu Prapyusta, Warm greetings from POP! Hotel Gubeng Surabaya. First of all we would like to thank you for visiting and choosing us as a place to stay, as well as willingness to provide comments for the progress of our hotel. It is a pleasure to know that you are satisfied with our service and facilities. We will always maintain our standard of service and facilities for the satisfaction of our loyal guests and customers. We look forward to welcoming you back to our hotel, and we are ready to welcome and provide our best service. have a poppins day! Harry Permana Putra. Asst. Hotel Manager.
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Budianto A.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 104 week(s) ago
Very best pop hotel on surabaya. I've got sky scrapping floor room! Given best view of surabaya and theyre facilites are so good and completed, there are alfa express which is micro mini market inside the hotel! But there one thing I hate from pop hotel are tube bathroom. I hate this type bathroom.
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Accommodation's Reply
12 May 2023
Heya! Dear Mr.Budianto Atmaja, Warmest greeting from POP! Hotel Gubeng Surabaya.. First of all, I would like to say thank you for choosing our hotel during your trip at Surabaya. Many thanks for taking time to review us on your stay. We are happy to know that you enjoy your stay with us. Thank you very much for your kind attention and comment, we would look forward to having the opportunity to welcome you back to POP! Hotel Gubeng Surabaya in the future. Have a Poppins Day Harry Permana Putra Asst. Hotel Manager
Ardhini E. N.
icon-origin-TRAVELOKA
8,7
/10
Reviewed 105 week(s) ago
Secara keseluruhan oke. Tapi ada beberapa hal yang perlu diperhatikan: 1. AC bocor, walaupun tidak terlalu mengganggu tapi harusnya bisa diperbaiki. 2. Seharusnya ada tanda (seperti gantungan di pintu) untuk kapan housekeeping bisa masuk membersihkan kamar. Jadi tidak perlu mengetuk pintu karena mungkin masih tidur/mandi sehingga tidak dengar ada housekeeping. Karena waktu ini pernah karena tidak dengar mengetuk pintu, dan mungkin tidak ada jawaban, jadinya housekeeping tiba-tiba masuk kamar (walalupun sudah mengetuk). 3. Receptionist untuk lebih teliti lagi karena waktu itu tiba-tiba ada yang membuka kamar, dan ternyata ada yang check in dan diberikan kartu yang sama dengan no kamar yang sama dengan saya. Padahal saya baru check out besoknya. 5. Untuk housekeeping agar lebih bersih lagi membersihkan, karena kadang bersih kadang tidak (tisu-tisu di kamar mandi belum dibuang, rambut-rambut di lantai tidak dibersihkan, pinggir-pinggir wastafel masih basah) untuk pelayanan sangat ramah dan helpful. Terima kasih.
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Accommodation's Reply
12 May 2023
Hey! To Ms. Ardhini Erdyan Nita, Warm greetings from POP! Hotel Gubeng Surabaya. First of all we would like to thank you for visiting and choosing us as a place to stay, as well as willingness to provide comments for the progress of our hotel. We look forward to welcoming you back to our hotel, and we are ready to welcome and provide our best service. have a poppins day! Harry Permana Putra. Asst. Hotel Manager.
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Supriadi
icon-origin-TRAVELOKA
8,8
/10
Reviewed 105 week(s) ago
The service, rooms and facilities are okay, but there are no directions that write down the hotel pop (because it's 1 location with the Haris hotel) so when you first arrive it's quite confusing.
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1 people find it helpful
Accommodation's Reply
08 May 2023
Hey! To Mr. Supriadi, Warm greetings from POP! Hotel Gubeng Surabaya. First of all we would like to thank you for visiting and choosing us as a place to stay, as well as willingness to provide comments for the progress of our hotel. We look forward to welcoming you back to our hotel, and we are ready to welcome and provide our best service. have a poppins day! Harry Permana Putra. Asst. Hotel Manager.
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Gian Carlo Imanuel Tarumasely
icon-origin-TRAVELOKA
8,5
/10
Reviewed 106 week(s) ago
When taking a shower the water seeps outside the area in the room.
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Accommodation's Reply
03 May 2023
Heya! Dear Our Valued Guest Warmest greeting from POP! Hotel Gubeng Surabaya.. First of all, I would like to say thank you for choosing our hotel during your trip to Surabaya. Many thanks for taking time to review us on your stay. We do apologize for any inconvenience occurred during your stay with us. We will try our best to make better improvements. Thank you very much for your kind attention and comment, we would look forward to having the opportunity to welcome you back to POP! Hotel Gubeng Surabaya in the future. Have a Poppins Day Harry Permana Putra Asst. Hotel Manager
Kus H.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 106 week(s) ago
The air conditioner in the room leaked 59 😭.
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1 people find it helpful
Accommodation's Reply
03 May 2023
Heya! Dear Our Valued Guest Warmest greeting from POP! Hotel Gubeng Surabaya.. First of all, I would like to say thank you for choosing our hotel during your trip to Surabaya. Many thanks for taking time to review us on your stay. We do apologize for any inconvenience occurred during your stay with us. We will try our best to make better improvements. Thank you very much for your kind attention and comment, we would look forward to having the opportunity to welcome you back to POP! Hotel Gubeng Surabaya in the future. Have a Poppins Day Harry Permana Putra Asst. Hotel Manager
Surana
icon-origin-TRAVELOKA
8,2
/10
Reviewed 108 week(s) ago
Maybe it's because it's still being renovated, maybe another hotel is handling it. Service is not good. Room accessories such as tissue are not available. Minimal toilet equipment, only for one guest (even though we ordered for two people). Qibla direction is not available. Others are quite good, near Gubeng station and others.
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Accommodation's Reply
19 Apr 2023
Hey! Dear Our Valued Guest Surana, Greetings from POP! Hotel Gubeng Surabaya. First of all we would like to thank you for visiting and choosing us as a place to stay, as well as willingness to provide comments for the progress of our hotel. We look forward to welcoming you back to our hotel, and we are ready to welcome and provide our best service. have a poppins day! Harry Permana Putra. Asst. Hotel Manager.
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Trifena W.
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6,1
/10
Reviewed 111 week(s) ago
The room smells bad, and the bathroom is not clean.
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Accommodation's Reply
01 Apr 2023
Hey! To Mrs. Trifena Wulandari, Warm greetings from POP! Hotel Gubeng Surabaya. First of all we would like to thank you for visiting and choosing us as a place to stay, as well as willingness to provide comments for the progress of our hotel. We apologize for the inconvenience while staying at our hotel, we make sure we will improve service to our guests and something like this will not happen again in the future. We look forward to welcoming you back to our hotel, and we are ready to welcome and provide our best service. have a poppins day! Harry Permana Putra. Asst. Hotel Manager.
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Salsabila F.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 115 week(s) ago
Pelayanan yang sangat ramah dan baik. Kamar bersih dan nyaman, sebanding dengan harga yang dibayarkan. Cleaning service juga sangat membantu dan membersihkan kamar dengan baik. Oh iya, di antara semua yang ada, saya paling suka pelayanannya dan view kamar dari lantai 9.
1 people find it helpful
Accommodation's Reply
08 Mar 2023
Hey! Dear Our Valued Guest Ms. Salsa, Warm greetings from POP! Hotel Gubeng Surabaya. First of all we would like to thank you for visiting and choosing us as a place to stay, as well as willingness to provide comments for the progress of our hotel. It is a pleasure to know that you are satisfied with our service and facilities. We will always maintain our standard of service and facilities for the satisfaction of our loyal guests and customers. We look forward to welcoming you back to our hotel, and we are ready to welcome and provide our best service. have a poppins day! Harry Permana Putra. Asst. Hotel Manager.
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Hofi M.
icon-origin-TRAVELOKA
8,8
/10
Reviewed 115 week(s) ago
The hotel is clean, the staff are friendly
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1 people find it helpful
Accommodation's Reply
08 Mar 2023
Hey! Dear Our Valued Guest Hofi Mouranny, Greetings from POP! Hotel Gubeng Surabaya. First of all we would like to thank you for visiting and choosing us as a place to stay, as well as willingness to provide comments for the progress of our hotel. It is a pleasure to know that you are satisfied with our service and facilities. We will always maintain our standard of service and facilities for the satisfaction of our loyal guests and customers. We look forward to welcoming you back to our hotel, and we are ready to welcome and provide our best service. have a poppins day! Harry Permana Putra. Asst. Hotel Manager.
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Syafitri E. M.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 115 week(s) ago
The air conditioner leaked, the cleanliness of the room and bathroom was lacking, the plates ran out for dinner until morning the clerk did not take them, the hotel clerk was not friendly, at breakfast I asked where the empty chair was but no response was even answered no.
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Accommodation's Reply
01 Mar 2023
Hey! To Mrs. Syafitri Elistia Masrurroh, Warm greetings from POP! Hotel Gubeng Surabaya. First of all we would like to thank you for visiting and choosing us as a place to stay, as well as willingness to provide comments for the progress of our hotel. We apologize for the inconvenience while staying at our hotel, this input is very valuable for us so that we can be even better in the future. We look forward to welcoming you back to our hotel, and we are ready to welcome and provide our best service. have a poppins day! Harry Permana Putra. Asst. Hotel Manager.
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ERINE
icon-origin-TRAVELOKA
6,5
/10
Reviewed 115 week(s) ago
Room cleanliness is lacking. The bathroom flush didn't work properly. The employees are very friendly. Facilities are also complete,
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Accommodation's Reply
01 Mar 2023
Hey! To Erine Fitri Priliasari, Greetings from POP! Hotel Gubeng Surabaya. First of all we would like to thank you for visiting and choosing us as a place to stay, as well as willingness to provide comments for the progress of our hotel. We look forward to welcoming you back to our hotel, and we are ready to welcome and provide our best service. have a poppins day! Harry Permana Putra. Asst. Hotel Manager.
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Romulus F.
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8,5
/10
Reviewed 115 week(s) ago
Nice and Good. Suitable for refreshing and rest.
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Accommodation's Reply
08 Mar 2023
Hey! To Mr. Romulus Frans Daniel Silitonga, Greetings from POP! Hotel Gubeng Surabaya. First of all we would like to thank you for visiting and choosing us as a place to stay, as well as willingness to provide comments for the progress of our hotel. It is a pleasure to know that you are satisfied with our service and facilities. We will always maintain our standard of service and facilities for the satisfaction of our loyal guests and customers. We look forward to welcoming you back to our hotel, and we are ready to welcome and provide our best service. have a poppins day! Harry Permana Putra. Asst. Hotel Manager.
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Joseph V. W.
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8,5
/10
Reviewed 120 week(s) ago
Bersih, just short visit ok lah. Amenities cukup bagus.
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Accommodation's Reply
03 Feb 2023
Hey! To Mr. Joseph, Greetings from POP! Hotel Gubeng Surabaya... First of all we would like to thank you for visiting and choosing us as a place to stay, as well as willingness to provide comments for the progress of our hotel. It is a pleasure to know that you are satisfied with our service and facilities. We will always maintain our standard of service and facilities for the satisfaction of our loyal guests and customers. We look forward to welcoming you back to our hotel, and we are ready to welcome and provide our best service. Have a poppins day! Harry Permana Putra Asst. Hotel Manager
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Natasya S.
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8,5
/10
Reviewed 121 week(s) ago
Check in jadi satu di Harris Hotel. Konsep Pop lucu warna-warni. Dapet kamar lantai 17 (paling atas) dengan city view. Kamar bersih, ada 2 handuk, sikat & pasta gigi. Tersedia bantal, guling, selimut di kasur.
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Accommodation's Reply
19 Jan 2023
Hey! To Mother Natasya, Greetings from POP! Hotel Gubeng Surabaya. First of all we would like to thank you for visiting and choosing us as a place to stay, as well as willingness to provide comments for the progress of our hotel. It is a pleasure to know that you are satisfied with our service and facilities. We will always maintain our standard of service and facilities for the satisfaction of our loyal guests and customers. We look forward to welcoming you back to our hotel, and we are ready to welcome and provide our best service. Have a poppins day! Harry Permana Putra Asst. Hotel Manager
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Evi D.
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9,4
/10
Reviewed 122 week(s) ago
Bersih, bagus kamarnyaa. Pelayanan ramah.
1 people find it helpful
Accommodation's Reply
19 Jan 2023
Hey! To Evi's mother, Greetings from POP! Hotel Gubeng Surabaya. First of all we would like to thank you for visiting and choosing us as a place to stay, as well as willingness to provide comments for the progress of our hotel. It is a pleasure to know that you are satisfied with our service and facilities. We will always maintain our standard of service and facilities for the satisfaction of our loyal guests and customers. We look forward to welcoming you back to our hotel, and we are ready to welcome and provide our best service. Have a poppins day! Harry Permana Putra Asst. Hotel Manager
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