Prime Royal Boutique Hotel Surabaya

Hotels
Preferred Partner
8,1
/10
Very Good
5.966 reviews

What Guests Say About Their Stay

Distance To City Center (116)
Room Space (103)
Accessibility (101)
Bedroom (93)
Darwin Santoso
9,7
/ 10
Nice place and clean room, perfect location
Alex Arif Wibowo
8,5
/ 10
Good and nice
Fitria N.
9,4
/ 10
Clean, cozy, we had good facilities with cheap price.
Dani A.
10,0
/ 10
Nice hotel, recommended for you every backpacker
Lanny H.
9,7
/ 10
This hotel is clean, comfortable and good service
In the Area
See Map
Jl. Kranggan 103-105, Sawahan, Surabaya, Jawa Timur, Indonesia, 60251

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
note: hotel was previously named Prime Royal Boutique Hotel Staying at Prime Royal Boutique Hotel Surabaya is a good choice when you are visiting Sawahan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Prime Royal Boutique Hotel Surabaya

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Jl. Kranggan 103-105, Sawahan, Surabaya, Jawa Timur, Indonesia, 60251
Lobby Prime Royal Boutique Hotel Surabaya
Lobby 2 Prime Royal Boutique Hotel Surabaya

Discover More About Prime Royal Boutique Hotel Surabaya

note: hotel was previously named Prime Royal Boutique Hotel

Location


Staying at Prime Royal Boutique Hotel Surabaya is a good choice when you are visiting Sawahan.

About Prime Royal Boutique Hotel Surabaya

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Prime Royal Boutique Hotel Surabaya provides a pleasant accommodation for your stay.

From business event to corporate gathering, Prime Royal Boutique Hotel Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Prime Royal Boutique Hotel Surabaya, a wonderful accommodation for your family holiday.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Prime Royal Boutique Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Prime Royal Boutique Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Prime Royal Boutique Hotel Surabaya is the right place to stay.

All facilities in Prime Royal Boutique Hotel Surabaya

Swimming Pool Prime Royal Boutique Hotel Surabaya
Swimming Pool
Functional Hall Prime Royal Boutique Hotel Surabaya
Functional Hall
Common Space Prime Royal Boutique Hotel Surabaya
Common Space
Lobby Prime Royal Boutique Hotel Surabaya
Lobby
Exterior Prime Royal Boutique Hotel Surabaya
Exterior

General

  • AC
  • Non-smoking room
  • Swimming pool
  • Smoking area

Public Facilities

  • Restaurant
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Things to Do

  • Garden

Business Facilities

  • Meeting facilities

In-room Facilities

  • Desk

Accommodation Policy & General Information in Prime Royal Boutique Hotel Surabaya

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
The swimming pool is closed until further notice.

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Available rooms at Prime Royal Boutique Hotel Surabaya
69
Number of floors in Prime Royal Boutique Hotel Surabaya
6
Another facilities in Prime Royal Boutique Hotel Surabaya
Non-smoking room, Swimming pool, Smoking area, Safety deposit box, WiFi in public area

Frequently asked question in Prime Royal Boutique Hotel Surabaya

What are available facilities at Prime Royal Boutique Hotel Surabaya?
There are top facilites at Prime Royal Boutique Hotel Surabaya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Prime Royal Boutique Hotel Surabaya?
The standard check-in time at Prime Royal Boutique Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Prime Royal Boutique Hotel Surabaya

8,1
Very Good
From 5.960 reviews
Provided by travelers on
Cleanliness

7,9

Room Comfort

8,1

Meal

7,9

Location

8,4

Service and Facilites

8,0

People often mention about Prime Royal Boutique Hotel Surabaya
All
Bedroom (98)
Distance to City Center (93)
Staff Friendliness (88)
Bathroom (87)
Room Space (84)
Accessibility (83)
Ambiance (82)
Surroundings (68)
Check-in/out Time (60)
Hotel Area (58)
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Traveler Reviews Prime Royal Boutique Hotel Surabaya

Number of reviews per page
20
40
Customer reviews
Sulistyo
icon-Business
Business
icon-origin-TRAVELOKA
8,8
/10
Reviewed 5 day(s) ago
Initially I wanted to give it 1 star, because check in was fast, only a minute, but it turned out that check in was finished and I was told to sit down. It took about 15 minutes without any explanation. After waiting for 15 minutes, the receptionist approached me and gave me the key and apologized for waiting and gave me a free room upgrade. Praise God
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 2 week(s) ago
For the family room, it is indeed very spacious and good with a price that is still affordable. There is also a balcony, the bathroom is also spacious and full of glass. What needs to be fixed when we asked for the room to be cleaned, please replace the towels and cups with clean ones. Tea and coffee are filled again. Because I stayed for 2 nights, it was automatically my right to be given a new one. No need to explain at the beginning, it should have been known. But because I was lazy, I just let it be. The bathtub water was a bit dirty at the beginning. Oh yeah, please provide a teaspoon. How do you stir tea/coffee if there is no spoon? Luckily I have a clean spoon from ordering grabfood. If there are 3 people in the family room, there should be 3 towels, toothpaste, tea/coffee, maybe just 2. 😏
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1 people find it helpful
Dede R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
The staff was friendly and helpful
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n***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,0
/10
Reviewed 2 week(s) ago
strategic location because it is close to Blauran market. around there are many food sellers. there is also a laundry near the hotel. swimming pool is quite good. breakfast menu is less varied, the taste is just ordinary... the hotel is quite clean, the staff is friendly...
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1 people find it helpful
A***d
icon-Transit
Transit
icon-origin-TRAVELOKA
8,2
/10
Reviewed 2 week(s) ago
Actually the location, facilities, and cleanliness are okay according to the price, the service and human resources need more training to improve the service. thanks
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1 people find it helpful
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ZIKRIA F.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Only those who drink the water have a small chance of survival if they are on the 6th floor.
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Achmad N. K.
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
Comfortable, recommended, quiet, pleasant
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1 people find it helpful
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Alvianalisa
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 week(s) ago
Recommended. It's also ok for families
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Novi S. Z.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,4
/10
Reviewed 3 week(s) ago
The toilet is leaking so it smells of urine The rest is ok Please fix it
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N***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,5
/10
Reviewed 3 week(s) ago
the next room was noisy..there was a mattress rubbing and strange sounds and like head banging..really scary..but strangely there was no sound of people in the room..it happened at 22.00 - dawn...it was really scary..my child managed to record the sounds..
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4 people find it helpful
T***y
icon-Transit
Transit
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
hot water for bathing, please pay attention
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2 people find it helpful
T***y
icon-Transit
Transit
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly. Always success.
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C***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,5
/10
Reviewed 5 week(s) ago
The bathroom is so clean that there are no toothbrushes, shower caps, or glasses 🙁
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N***n
icon-origin-TRAVELOKA
9,4
/10
Reviewed 5 week(s) ago
There are many culinary options around.
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1 people find it helpful
Yoppy H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
The hotel staff was very friendly and helpful during check-in.
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Kevin A.
icon-origin-TRAVELOKA
6,4
/10
Reviewed 6 week(s) ago
The balcony door is hard to open, the toilet flush only produces very little water. The room is actually spacious, but the furniture looks really shabby.
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Tawaf A. N.
icon-Business
Business
icon-origin-TRAVELOKA
9,0
/10
Reviewed 6 week(s) ago
It is very recommended to stay with family, very nice.
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Nasrul H.
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10,0
/10
Reviewed 6 week(s) ago
Nice room, spacious, clean, friendly service, clean swimming pool.
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2 people find it helpful
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NAUFAL R. M.
icon-Transit
Transit
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 week(s) ago
The room is nice (neat, fragrant, lots of mirrors), cleanliness is maintained (no cigarette smoke smell), and the facilities are quite complete (restaurant, swimming pool). Need to be improved in the provision of facilities in the room such as towels, dental kits, and mini bar functions before guests arrive.
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1 people find it helpful
D***a
icon-origin-TRAVELOKA
5,7
/10
Reviewed 6 week(s) ago
The plan to stay here is 3 days 2 nights, payment via the pay at check in option. On the day itself, it was suddenly canceled with the reason that it was fully booked and had not received payment. I have often used such payment options outside the city and there were no problems. If I didn't come, the hotel would have deducted from the debit card that I had listed. The receptionist helped by finding another hotel, then suddenly there was a room available. Whether I wanted to or not, I took it. The room at the end, the toilet was always clogged. I also booked another room but the condition was the same, namely a clogged toilet.
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3 people find it helpful
Number of reviews per page
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Exterior 4 Prime Royal Boutique Hotel Surabaya

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