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Susan Spa & Resort
Resorts
Online Check-In Available
8,5
/10
Very Good
1.060 reviews
What Guests Say About Their Stay
Staff Friendliness (22)
Ambiance (20)
Bedroom (19)
Hotel Area (19)
Yuliana R. P.
9,7
/ 10
It's a perfect place to staycation with our family. Nice place, good services, beautiful view, peaceful atmosphere. The spa is the best.
Sri E. A.
9,7
/ 10
A very enjoyable, satisfying, and very happy family holiday. Try the spa facilities are very satisfying body back fresh and fit. Truly a family-friendly resort full of luxury.
Indri K.
9,7
/ 10
Great place to enjoy holiday at Bandungan. Very clean and neat. The staffs are very polite
Jessica j.
9,0
/ 10
The view is amazing though it's far from the city. But it's a sweet escape from the hectic busy city.
In the Area
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Dusun Piyoto, Bandungan, Bandungan, Semarang, Jawa Tengah, Indonesia, 50614
Main Facilities
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AC
Restaurant
Swimming Pool
Parking
WiFi
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Available Room Types in Susan Spa & Resort
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What's around Susan Spa & Resort
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Dusun Piyoto, Bandungan, Bandungan, Semarang, Jawa Tengah, Indonesia, 50614
Discover More About Susan Spa & Resort
Location
Staying at Susan Spa & Resort is a good choice when you are visiting Bandungan.
About Susan Spa & Resort
Not only located within easy reach of various places of interests for your adventure, but staying at Susan Spa & Resort will also give you a pleasant stay.
Whether you are planning an event or other special occasions, Susan Spa & Resort is a great choice for you with a large and well-equipped function room to suit your requirements.
This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Susan Spa & Resort.
Susan Spa & Resort is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Spa treatment is one of the main features of the resort. Pamper yourself with the relaxing treatment that rejuvenates you.
From business event to corporate gathering, Susan Spa & Resort provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Susan Spa & Resort, a wonderful accommodation for your family holiday.
This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The resort’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
Savor your favorite dishes with special cuisines from Susan Spa & Resort exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Susan Spa & Resort is a resort with great comfort and excellent service according to most resort's guests.
Get precious and unforgettable moment during your stay at Susan Spa & Resort.
All facilities in Susan Spa & Resort
Swimming Pool
Entertainment Facility
Lobby
Accommodation Services
Exterior
Things to Do
- Children play area
- Fitness center
- Garden
- Hot tub
- Massage
- Outdoor facilities
- Outdoor pool
- Sauna
- Spa
- TV lounge
Public Facilities
- Parking
- Coffee shop
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- WiFi in public area
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- Refrigerator
- Shower
- TV
Hotel Services
- Front desk
- 24-hour security
- Laundry service
- Newspaper in lobby
- Wedding service
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Shops
- Supermarket
Food and Drinks
- A la carte breakfast
- Breakfast
- Breakfast and dinner
- Buffet breakfast
General
- AC
- Family room
- Non-smoking room
- Swimming pool
Family-friendly Facilities
- Kids club
- Children pool
Sports and Recreations
- Fitness center
- Horse riding
Connectivity
- Free WiFi
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Susan Spa & Resort
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
14:00 - 21:59
Check-out:
07:00 - 12:00
Required Documents
Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, Parking, WiFi |
Check-In / Check-Out Time | 14:00 - 21:59 - 07:00 - 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Susan Spa & Resort | 29 |
Number of floors in Susan Spa & Resort | 3 |
Another facilities in Susan Spa & Resort | Children play area, Fitness center, Garden, Hot tub, Massage |
Frequently asked question in Susan Spa & Resort
What are available facilities at Susan Spa & Resort?
There are top facilites at Susan Spa & Resort such as AC, Restaurant, Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Susan Spa & Resort?
The standard check-in time at Susan Spa & Resort is starting from 14:00 - 21:59 while the latest check-out time is at 07:00 - 12:00
Does Susan Spa & Resort provide breakfast?
Yes, Susan Spa & Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Susan Spa & Resort
Traveloka (1.060)
8,5
Very Good
From 1.060 reviews
Provided by travelers on
Cleanliness
8,6
Room Comfort
8,6
Meal
8,4
Location
8,6
Service and Facilites
8,6
People often mention about Susan Spa & Resort
All
Staff Friendliness (22)
Ambiance (20)
Bedroom (20)
Taste (20)
Room Space (19)
In-house Restaurant (19)
Bathroom (18)
Family Friendly (17)
Hotel Area (17)
Variety (14)
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Traveler Reviews Susan Spa & Resort
Number of reviews per page
20
40
Customer reviews
N***a
Staycation
10,0
/10
Reviewed 3 day(s) ago
Always stay here when I'm in Bandungan area. This is the best hotel in Bandungan area
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FU
Faisal U.
Staycation
10,0
/10
Reviewed 2 week(s) ago
The service is friendly and helpful from all the staff.
The room is also comfortable, fragrant and clean, the food is also delicious, without any gaps. If there is business or vacation here, I will definitely come back.
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+3
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Accommodation's Reply
30 Apr 2025
Dear Mr Faisal U, Warm greeting from Susan Spa & Resort.
First of all, We would like to thank you for your valuable review.
We are glad to know that you had a good experience during your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
On behalf of the entire team, again I would like to thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Mada
Excecutive Assistant Manager
C***a
Staycation
10,0
/10
Reviewed 2 week(s) ago
fun, friendly service, comfortable atmosphere, the kids are happy, want to go to Susan Resort again.
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1 people find it helpful
Accommodation's Reply
26 Apr 2025
Dear Our Beloved Guest,
Warm greeting from Susan Spa & Resort.
First of all, We would like to thank you for your valuable review.
We are glad to know that you had a good experience during your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
On behalf of the entire team, again I would like to thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Mada.
Excecutive Assistant Manager
E***n
10,0
/10
Reviewed 5 week(s) ago
For the room is extraordinarily spacious and clean and fragrant one king bed 2 twins so For one family it is very comfortable the location around the hotel is quiet and comfortable and the air is cool For breakfast there is quite a lot don't be afraid of running out of food from Majapahit era food to the present era ready all curious so try staying here what makes me interested again there is a kavel For weddings maybe you want to have a blessing again you can try it cool next time if you go to Bandungan you will definitely stay here again
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1 people find it helpful
Accommodation's Reply
26 Apr 2025
Dear Our Beloved Guest,
Warm greeting from Susan Spa & Resort.
First of all, We would like to thank you for your valuable review.
We are glad to know that you had a good experience during your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
On behalf of the entire team, again I would like to thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Mada.
Excecutive Assistant Manager
D***E
Leisure
10,0
/10
Reviewed 5 week(s) ago
The view is very nice among the mountains and family friendly
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Accommodation's Reply
26 Apr 2025
Dear Our Beloved Guest,
Warm greeting from Susan Spa & Resort.
First of all, We would like to thank you for your valuable review.
We are glad to know that you had a good experience during your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
On behalf of the entire team, again I would like to thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Mada.
Excecutive Assistant Manager
PA
Ponco A.
Leisure
9,4
/10
Reviewed 6 week(s) ago
I will come back again with my darling.
Find this review helpful?
Accommodation's Reply
26 Apr 2025
Dear Mr. Ponco A,
Warm greeting from Susan Spa & Resort.
First of all, We would like to thank you for your valuable review.
We are glad to know that you had a good experience during your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
On behalf of the entire team, again I would like to thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Mada.
Excecutive Assistant Manager
AW
Abdurrokhman W.
Leisure
10,0
/10
Reviewed 6 week(s) ago
the place is very comfortable, cool and peaceful
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1 people find it helpful
Accommodation's Reply
26 Apr 2025
Dear Mr. Abdurrokhman W,
Warm greeting from Susan Spa & Resort.
First of all, We would like to thank you for your valuable review.
We are glad to know that you had a good experience during your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
On behalf of the entire team, again I would like to thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Mada.
Excecutive Assistant Manager
I***a
Staycation
9,7
/10
Reviewed 7 week(s) ago
The staff is very responsive. For example, if we ask or request something.
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AB
Arathel B.
Staycation
7,2
/10
Reviewed 11 week(s) ago
The room was a bit dirty and dusty. There were ants on the bed. Parked the car in front of the renovated room, resulting in the front hood being splashed with paint. Wanted to complain but already checked out
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1 people find it helpful
Accommodation's Reply
21 Mar 2025
Dear Mr. Arathel B, Warm greetings from Susan Spa & Resort. Thank you for your feedback. We apologize for the incident that occurred during your stay. We would like to thank you for your trust in Susan Spa & Resort for your accommodation during your vacation. We hope your next visit will be much better. Thank you for your attention. Regards, Mada. Susan Spa & Resort
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Qisthi S.
Staycation
9,4
/10
Reviewed 12 week(s) ago
Beautiful hotel with good road access, indoor and warm water pool, good breakfast although a little lacking in variety, there is a mini zoo and playground that makes the kids happy, the dining room tastes pretty good with an affordable price, the downside is the prime type room that I stayed in had no view, and there was a problem with the hot water but the hotel staff responded to fix it even though it took a while
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I***I
10,0
/10
Reviewed 16 week(s) ago
Very cool, it was worth staying at Susan Spa 😍
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2 people find it helpful
Accommodation's Reply
24 Jan 2025
Dear Our Beloved Guest, Warm greeting from Susan Spa & Resort. First of all, We would like to thank you for your valuable review. We are glad to know that you had a good experience during your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On behalf of the entire team, again I would like to thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mada. Excecutive Assistant Manager
BS
Benny S.
Leisure
10,0
/10
Reviewed 16 week(s) ago
Our family really likes staying here, the location is at a high altitude with a cool and fresh atmosphere, so cold that at night you don't need to turn on the AC, friendly service, delicious food for both dinner and breakfast so you don't need to go anywhere
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1 people find it helpful
Accommodation's Reply
24 Jan 2025
Dear Mr Benny S, Warm greeting from Susan Spa & Resort. First of all, We would like to thank you for your valuable review. We are glad to know that you had a good experience during your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On behalf of the entire team, again I would like to thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mada. Excecutive Assistant Manager
E***a
Staycation
10,0
/10
Reviewed 17 week(s) ago
The swimming pool is warm water, the kids really like it and there are also floats provided if you want to buy one so you don't have to worry about forgetting to bring a float. The room service food is also large in portion and tastes good, yesterday I had the Prince suite, wow it was big and very comfortable.
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Accommodation's Reply
24 Jan 2025
Dear Our Beloved Guest, Warm greeting from Susan Spa & Resort. First of all, We would like to thank you for your valuable review. We are glad to know that you had a good experience during your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On behalf of the entire team, again I would like to thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mada. Excecutive Assistant Manager
RP
Rahmad P.
10,0
/10
Reviewed 18 week(s) ago
hotel with the best view in bandungan, very complete facilities, ranging from spa, mini zoo, warm water swimming pool and restaurant with the best view in bandungan. very worth it all the facilities. feel at home in this resort. always improve the service.
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1 people find it helpful
Accommodation's Reply
14 Jan 2025
Dear Mr Rahmad P,
Warm greeting from Susan Spa & Resort.
First of all, We would like to thank you for your valuable review. We are glad to know that you had a good experience during your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On behalf of the entire team, again I would like to thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Mada.
Excecutive Assistant Manager
AI
Anita I.
Leisure
10,0
/10
Reviewed 20 week(s) ago
Fun and enjoyable, the staff is friendly, hopefully the bathroom will be cleaner, thank you.
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Accommodation's Reply
06 Jan 2025
Dear Mrs Anita l,
Warm greeting from Susan Spa & Resort.
First of all, We would like to thank you for your valuable review. We are glad to know that you had a good experience during your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On behalf of the entire team, again I would like to thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Mada.
Excecutive Assistant Manager
EL
Eko L.
8,5
/10
Reviewed 23 week(s) ago
Happy to get a promo price for an upgraded room
See original
1 people find it helpful
Accommodation's Reply
21 Dec 2024
Dear Our Beloved Guest,
Warm greeting from Susan Spa & Resort.
First of all, We would like to thank you for your valuable review. We are glad to know that you had a good experience during your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On behalf of the entire team, again I would like to thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Mada.
Excecutive Assistant Manager
A***s
Leisure
9,7
/10
Reviewed 23 week(s) ago
The fam suite room has a nice view,
See original
2 people find it helpful
Accommodation's Reply
21 Dec 2024
Dear Our Beloved Guest,
Warm greeting from Susan Spa & Resort.
First of all, We would like to thank you for your valuable review. We are glad to know that you had a good experience during your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On behalf of the entire team, again I would like to thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Mada.
Excecutive Assistant Manager
Ria
Leisure
10,0
/10
Reviewed 26 week(s) ago
Good service, clean and nice view, breakfast is also delicious
See original
1 people find it helpful
W***u
Leisure
9,1
/10
Reviewed 27 week(s) ago
Nice comfortable hotel, nice swimming pool for relaxing swimming
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Accommodation's Reply
15 Nov 2024
Dear Our Beloved Guest,
Warm greeting from Susan Spa & Resort.
First of all, We would like to thank you for your valuable review.
We are glad to know that you had a good experience during your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
On behalf of the entire team, again I would like to thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Mada
Excecutive Assistant Manager
ES
Elsa S.
Staycation
8,8
/10
Reviewed 27 week(s) ago
Stevan's staff is friendly in their service, the dry fetucin dish was replaced with fresh fetucin dish
See original
Find this review helpful?
Accommodation's Reply
15 Nov 2024
Dear Our Beloved Guest,
Warm greeting from Susan Spa & Resort.
First of all, We would like to thank you for your valuable review.
We are glad to know that you had a good experience during your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
On behalf of the entire team, again I would like to thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Mada.
Excecutive Assistant Manager
Number of reviews per page
20
40
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