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Susan Spa & Resort
Resorts
Online Check-In Available
8,5
/10
Very Good
1.083 reviews
What Guests Say About Their Stay
Staff Friendliness (27)
Ambiance (27)
Bedroom (27)
Hotel Area (27)
Yuliana R. P.
9,7
/ 10
It's a perfect place to staycation with our family. Nice place, good services, beautiful view, peaceful atmosphere. The spa is the best.
Sri E. A.
9,7
/ 10
A very enjoyable, satisfying, and very happy family holiday. Try the spa facilities are very satisfying body back fresh and fit. Truly a family-friendly resort full of luxury.
Indri K.
9,7
/ 10
Great place to enjoy holiday at Bandungan. Very clean and neat. The staffs are very polite
Jessica j.
9,0
/ 10
The view is amazing though it's far from the city. But it's a sweet escape from the hectic busy city.
In the Area
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Dusun Piyoto, Bandungan, Bandungan, Semarang, Jawa Tengah, Indonesia, 50614
Main Facilities
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AC
Restaurant
Swimming Pool
Parking
WiFi
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Available Room Types in Susan Spa & Resort
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What's around Susan Spa & Resort
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Dusun Piyoto, Bandungan, Bandungan, Semarang, Jawa Tengah, Indonesia, 50614
Discover More About Susan Spa & Resort
Location
Staying at Susan Spa & Resort is a good choice when you are visiting Bandungan.
About Susan Spa & Resort
Not only located within easy reach of various places of interests for your adventure, but staying at Susan Spa & Resort will also give you a pleasant stay.
Whether you are planning an event or other special occasions, Susan Spa & Resort is a great choice for you with a large and well-equipped function room to suit your requirements.
This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Susan Spa & Resort.
Susan Spa & Resort is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Spa treatment is one of the main features of the resort. Pamper yourself with the relaxing treatment that rejuvenates you.
From business event to corporate gathering, Susan Spa & Resort provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Susan Spa & Resort, a wonderful accommodation for your family holiday.
This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The resort’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
Savor your favorite dishes with special cuisines from Susan Spa & Resort exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Susan Spa & Resort is a resort with great comfort and excellent service according to most resort's guests.
Get precious and unforgettable moment during your stay at Susan Spa & Resort.
All facilities in Susan Spa & Resort
Swimming Pool
Entertainment Facility
Lobby
Accommodation Services
Exterior
Things to Do
- Children play area
- Fitness center
- Garden
- Hot tub
- Massage
- Outdoor facilities
- Outdoor pool
- Sauna
- Spa
- TV lounge
Public Facilities
- Parking
- Coffee shop
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- WiFi in public area
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- Refrigerator
- Shower
- TV
Hotel Services
- Front desk
- 24-hour security
- Laundry service
- Newspaper in lobby
- Wedding service
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Shops
- Supermarket
Food and Drinks
- A la carte breakfast
- Breakfast
- Breakfast and dinner
- Buffet breakfast
General
- AC
- Family room
- Non-smoking room
- Swimming pool
Family-friendly Facilities
- Kids club
- Children pool
Sports and Recreations
- Fitness center
- Horse riding
Connectivity
- Free WiFi
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Susan Spa & Resort
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
14:00 - 21:59
Check-out:
07:00 - 12:00
Required Documents
Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, Parking, WiFi |
Check-In / Check-Out Time | 14:00 - 21:59 - 07:00 - 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Susan Spa & Resort | 29 |
Number of floors in Susan Spa & Resort | 3 |
Another facilities in Susan Spa & Resort | Children play area, Fitness center, Garden, Hot tub, Massage |
Frequently asked question in Susan Spa & Resort
What are available facilities at Susan Spa & Resort?
There are top facilites at Susan Spa & Resort such as AC, Restaurant, Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Susan Spa & Resort?
The standard check-in time at Susan Spa & Resort is starting from 14:00 - 21:59 while the latest check-out time is at 07:00 - 12:00
Does Susan Spa & Resort provide breakfast?
Yes, Susan Spa & Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Susan Spa & Resort
Traveloka (1.083)
8,5
Very Good
From 1.083 reviews
Provided by travelers on
Cleanliness
8,6
Room Comfort
8,6
Meal
8,4
Location
8,6
Service and Facilites
8,6
People often mention about Susan Spa & Resort
All
Ambiance (26)
Bedroom (26)
Staff Friendliness (25)
Bathroom (24)
Taste (24)
In-house Restaurant (24)
Family Friendly (23)
Room Space (23)
Hotel Area (23)
Surroundings (18)
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Traveler Reviews Susan Spa & Resort
Number of reviews per page
20
40
Customer reviews
n***i
Staycation
9,7
/10
Reviewed 4 day(s) ago
The atmosphere is serene, suitable for a staycation... The distance to the town square is also close... There is a cafe next to the hotel, the food is delicious, the atmosphere is also comfortable, the price is a bit pricey but because the food is delicious and the view is nice, it's ok.
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Maurensia M.
Leisure
9,7
/10
Reviewed 1 week(s) ago
Stayed for 3 days 2 nights, took the villa. Check in around 23.00, was directed straight to the room, no need to go to the lobby reception again. All staff & security are friendly. In front of the room is a large garden. Can feed animals too. There are horses but my kids couldn't ride because they didn't get tickets when checking in. The horse keeper said they should have gotten tickets for horse riding, but maybe because check-in was at night so they weren't given them. For feeding animals that don't have tickets, you can buy them on the spot. Only 10 thousand per basket. The room is spacious, you also get complementary drinks. Towels, soap, shampoo are all available. There are 4 bathrooms so there won't be any fighting over them. There are 4 bedrooms on the ground floor, 4 on the upper floor. All are clean, comfortable to sleep in, not itchy. The breakfast menu is varied. The taste is quite good. There is free ice cream too. The road access is not too difficult, just uphill. One day if I go to Semarang, I will stay here again.
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JG
Jesica G.
10,0
/10
Reviewed 1 week(s) ago
A pleasant holiday atmosphere
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1 people find it helpful
ulis s.
Leisure
6,5
/10
Reviewed 2 week(s) ago
facilities do not match the price paid.
- req twin given king
- view parking lot
- mineral water empty. told to get it yourself in the corridor
- slipper only get 1
- refrigerator makes noise, already fixed by technician but still makes noise
- breakfast is equivalent to 3 stars: taste B only. less varied. protein only sausage and fish fillet. the restaurant area is also small
- playground is not maintained, stuffy and hot
- get a room separate from the main building. so from the lobby out told to walk alone without being escorted. the service is like a non-star hotel.
+ hot water swimming pool, but not too big. make sure to wear a swimsuit...
+ there is a mini zoo. can play with birds
+ bedroom ok, but bathroom narrow
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D***i
Leisure
10,0
/10
Reviewed 2 week(s) ago
First time staying here, the place is clean and cool, the room is also spacious, the hotel staff service is good, the food is also varied, coincidentally when I went there, the warteg corner was being launched and that cured my longing for mother's cooking, the location of the hotel is also easy to access.
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RT
Ranie T.
Leisure
9,7
/10
Reviewed 2 week(s) ago
The hotel is comfortable, the air is fresh, the service is friendly, and the food in the restaurant has a lot of variety.
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D***n
Leisure
8,8
/10
Reviewed 6 week(s) ago
The location has a great view, the place is friendly, there are lots of spots for kids.
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2 people find it helpful
Accommodation's Reply
25 Jun 2025
Dear Our Beloved Guest, Warm greeting from Susan Spa & Resort. First of all, We would like to thank you for your valuable review. We are glad to know that you had a good experience during your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On behalf of the entire team, again I would like to thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mada. Excecutive Assistant Manager
H
Hartono
Leisure
7,9
/10
Reviewed 6 week(s) ago
My room for the price I paid was not worth the quality and standard of the room and bathroom and TV and others. Going up to the room on the 2nd floor had to go up the stairs, even though I had to carry a suitcase. The room had no view whatsoever.
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3 people find it helpful
Accommodation's Reply
04 Jun 2025
Dear Our Beloved Guest,
Warm greeting from Susan Spa & Resort.
First of all, We would like to thank you for your valuable review. We are glad to know that you had a good experience during your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
On behalf of the entire team, again I would like to thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Mada
Excecutive Assistant Manager
F***l
9,4
/10
Reviewed 7 week(s) ago
A very pleasant experience
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Accommodation's Reply
04 Jun 2025
Dear Our Beloved Guest,
Warm greeting from Susan Spa & Resort.
First of all, We would like to thank you for your valuable review. We are glad to know that you had a good experience during your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
On behalf of the entire team, again I would like to thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Mada
Excecutive Assistant Manager
J***n
Leisure
9,1
/10
Reviewed 9 week(s) ago
Mountain atmosphere with beautiful views, suitable for a moment of refreshing from the noise of the city.
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Accommodation's Reply
04 Jun 2025
Dear Our Beloved Guest,
Warm greeting from Susan Spa & Resort.
First of all, We would like to thank you for your valuable review. We are glad to know that you had a good experience during your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
On behalf of the entire team, again I would like to thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Mada
Excecutive Assistant Manager
N***a
Staycation
10,0
/10
Reviewed 10 week(s) ago
Always stay here when I'm in Bandungan area. This is the best hotel in Bandungan area
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1 people find it helpful
Accommodation's Reply
04 Jun 2025
Dear Our Beloved Guest,
Warm greeting from Susan Spa & Resort.
First of all, We would like to thank you for your valuable review. We are glad to know that you had a good experience during your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
On behalf of the entire team, again I would like to thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Mada
Excecutive Assistant Manager
FU
Faisal U.
Staycation
10,0
/10
Reviewed 12 week(s) ago
The service is friendly and helpful from all the staff.
The room is also comfortable, fragrant and clean, the food is also delicious, without any gaps. If there is business or vacation here, I will definitely come back.
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+3
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Accommodation's Reply
30 Apr 2025
Dear Mr Faisal U, Warm greeting from Susan Spa & Resort.
First of all, We would like to thank you for your valuable review.
We are glad to know that you had a good experience during your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
On behalf of the entire team, again I would like to thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Mada
Excecutive Assistant Manager
C***a
Staycation
10,0
/10
Reviewed 12 week(s) ago
fun, friendly service, comfortable atmosphere, the kids are happy, want to go to Susan Resort again.
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1 people find it helpful
Accommodation's Reply
26 Apr 2025
Dear Our Beloved Guest,
Warm greeting from Susan Spa & Resort.
First of all, We would like to thank you for your valuable review.
We are glad to know that you had a good experience during your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
On behalf of the entire team, again I would like to thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Mada.
Excecutive Assistant Manager
E***n
10,0
/10
Reviewed 14 week(s) ago
For the room is extraordinarily spacious and clean and fragrant one king bed 2 twins so For one family it is very comfortable the location around the hotel is quiet and comfortable and the air is cool For breakfast there is quite a lot don't be afraid of running out of food from Majapahit era food to the present era ready all curious so try staying here what makes me interested again there is a kavel For weddings maybe you want to have a blessing again you can try it cool next time if you go to Bandungan you will definitely stay here again
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2 people find it helpful
Accommodation's Reply
26 Apr 2025
Dear Our Beloved Guest,
Warm greeting from Susan Spa & Resort.
First of all, We would like to thank you for your valuable review.
We are glad to know that you had a good experience during your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
On behalf of the entire team, again I would like to thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Mada.
Excecutive Assistant Manager
D***E
Leisure
10,0
/10
Reviewed 14 week(s) ago
The view is very nice among the mountains and family friendly
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Accommodation's Reply
26 Apr 2025
Dear Our Beloved Guest,
Warm greeting from Susan Spa & Resort.
First of all, We would like to thank you for your valuable review.
We are glad to know that you had a good experience during your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
On behalf of the entire team, again I would like to thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Mada.
Excecutive Assistant Manager
PA
Ponco A.
Leisure
9,4
/10
Reviewed 15 week(s) ago
I will come back again with my darling.
1 people find it helpful
Accommodation's Reply
26 Apr 2025
Dear Mr. Ponco A,
Warm greeting from Susan Spa & Resort.
First of all, We would like to thank you for your valuable review.
We are glad to know that you had a good experience during your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
On behalf of the entire team, again I would like to thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Mada.
Excecutive Assistant Manager
AW
Abdurrokhman W.
Leisure
10,0
/10
Reviewed 16 week(s) ago
the place is very comfortable, cool and peaceful
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2 people find it helpful
Accommodation's Reply
26 Apr 2025
Dear Mr. Abdurrokhman W,
Warm greeting from Susan Spa & Resort.
First of all, We would like to thank you for your valuable review.
We are glad to know that you had a good experience during your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
On behalf of the entire team, again I would like to thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Mada.
Excecutive Assistant Manager
I***a
Staycation
9,7
/10
Reviewed 16 week(s) ago
The staff is very responsive. For example, if we ask or request something.
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1 people find it helpful
AB
Arathel B.
Staycation
7,2
/10
Reviewed 20 week(s) ago
The room was a bit dirty and dusty. There were ants on the bed. Parked the car in front of the renovated room, resulting in the front hood being splashed with paint. Wanted to complain but already checked out
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1 people find it helpful
Accommodation's Reply
21 Mar 2025
Dear Mr. Arathel B, Warm greetings from Susan Spa & Resort. Thank you for your feedback. We apologize for the incident that occurred during your stay. We would like to thank you for your trust in Susan Spa & Resort for your accommodation during your vacation. We hope your next visit will be much better. Thank you for your attention. Regards, Mada. Susan Spa & Resort
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Qisthi S.
Staycation
9,4
/10
Reviewed 22 week(s) ago
Beautiful hotel with good road access, indoor and warm water pool, good breakfast although a little lacking in variety, there is a mini zoo and playground that makes the kids happy, the dining room tastes pretty good with an affordable price, the downside is the prime type room that I stayed in had no view, and there was a problem with the hot water but the hotel staff responded to fix it even though it took a while
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Number of reviews per page
20
40
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