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The Reiz Suites, ARTOTEL Curated

Apartments
Jalan Tembakau Deli No. 1 , Medan City Center, Medan, Sumatera Utara, Indonesia, 20111
EXTERIOR_BUILDING The Reiz Suites, ARTOTEL Curated
EXTERIOR_BUILDING The Reiz Suites, ARTOTEL Curated
LOBBY The Reiz Suites, ARTOTEL Curated
HOTEL_SERVICES The Reiz Suites, ARTOTEL Curated
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Traveloka
7.7 Convenient
From 56 reviews
Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
See More Facilities

Location Info

Jalan Tembakau Deli No. 1 , Medan City Center, Medan, Sumatera Utara, Indonesia, 20111
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Available Room Types in The Reiz Suites, ARTOTEL Curated

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Per Night
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Check-in
Tue, 06 Jun 2023
Duration
1 night
Guests and Rooms
1 Adult(s), 0 Child, 1 Room
Based on 56 reviews
7.7
Convenient
Fantastic
15
Very Good
17
Satisfying
9
Average
15
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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Language
English
Show Reviews with Photos
EL
Eric L.
8.8
/ 10
27 Apr 2023
Holiday
Lift only 1, need to stamp parking ticket every time, and trouble with access card to parking area.

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Accommodation's Reply

12 May 2023
Dear Mr. Eric, Thank you for staying with The Reiz Suites Medan! We truly appreciate you taking the time to write us a review and feedback about your experience staying with The Reiz Suites Medan. We do understand with your disappointing with your experience staying with us. Please accept our sincere apology for your inconvenienced about the facility and services. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience in the future and to ensure that this issue is corrected moving forward. We have shared your valuable feedback with appropriate team so that we can elevate your experience whenever your travels bring you back to Medan. Once again thank you very much. Regards, Anton Subiyakto. General Manager.
rp
roman p.
9.7
/ 10
10 Jan 2022
Holiday

3 people found this helpful

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Sally A. S.
8.5
/ 10
24 May 2023
Staycation
Nice experience, friendly security guard and receptionist. Only the bed sheets have small black stains (please pay attention). Overall good. Got fruit again 😁.
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Accommodation's Reply

30 May 2023
Dear Mrs. Sally, Thank you for taking your time to write about your experience regarding your and your family's visit to The Reiz Suites Medan. We have received your input and we will pay more attention to it. We are pleased to know that you had an extraordinary experience with us and enjoyed the atmosphere, facilities and staff services at our Services Apartment. The comfort of our guests is our top priority, therefore we strive to provide the best services and facilities to our guests. Looking forward to welcoming you back on your next visit. Warm Regards, Anton Subiyakto. General Manager.
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DL
DINI L.
8.5
/ 10
22 May 2023
Holiday
The service is very good and friendly. All the staff are friendly. Clean and comfortable hotel.
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Accommodation's Reply

30 May 2023
Dear Mrs. Dini, Thank you for taking your time to write about your experience regarding your and your family's visit to The Reiz Suites Medan. We are pleased to know that you had an extraordinary experience with us and enjoyed the atmosphere, facilities and staff services at our Services Apartment. The comfort of our guests is our top priority, therefore we strive to provide the best services and facilities to our guests. Looking forward to welcoming you back on your next visit. Warm Regards, Anton Subiyakto. General Manager.
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DR
Dedi R.
9.7
/ 10
08 May 2023
My experience was very pleasant. Spacious room, spacious and clean room. The receptionist is friendly and kind, house keeping is also very good and responsive, the location is very strategic. Thank You.
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Accommodation's Reply

12 May 2023
Dear Mr. Dedi, Thank you for taking your time to write about your experience regarding your and your family's visit to The Reiz Suites Medan. We are pleased to know that you had an extraordinary experience with us and enjoyed the atmosphere, facilities and staff services at our Services Apartment. The comfort of our guests is our top priority, therefore we strive to provide the best services and facilities to our guests. Looking forward to welcoming you back on your next visit. Warm Regards, Anton Subiyakto. General Manager.
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DS
Dhana S. I. M.
6.2
/ 10
20 Apr 2023
Staycation
Expensive and too cramped
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Accommodation's Reply

12 May 2023
Dear Mr. Dhana, It is a pleasure to welcome you and your family to The Reiz Suites Medan and we would like to thank you for taking your valuable time to communicate with us regarding your previous visit. We apologize for your inconvenience during your stay with us. Your kind comments and recommendations are a great source of encouragement for partners and management to do even better in the future. Once again, thank you for sharing your experience with us. Warm Regards, Anton Subiyakto. General Manager.
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me
mario e. f.
9.7
/ 10
26 Feb 2023
Staycation
26-02-2023. Thank you for the friendly service, because of waiting for your turn to go to the swimming pool which was still crowded, you were even given free breakfast. For 6 people. Very impressive.
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8 people found this helpful

Accommodation's Reply

02 Mar 2023
Dear Mr. Mario Erich Frinando, Thank you for taking your time to write about your experience regarding your visit to The Reiz Suites Medan. We are pleased to know that you had an extraordinary experience with us and enjoyed the atmosphere, facilities and staff services at our Services Apartment. The comfort of our guests is our top priority, therefore we strive to provide the best services and facilities to our guests. Looking forward to welcoming you back on your next visit. Anton Subiyakto. General Manager.
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FB
Farisi B.
4.5
/ 10
26 Feb 2023
The service is very cynical, like we are staying there, we feel like a thief, if we want to swim, we have to report and it's really complicated to leave the building to the next building and want to swim, the officers look at it, the condition of the room for those who want to check in must really look before checking out, there are fake claims officer that this is broken, it's not worth it and for me it's uncomfortable and bad the service here and the facilities instead of making it easy for customers instead make it complicated. Next time no longer come here.
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15 people found this helpful

Accommodation's Reply

02 Mar 2023
Dear Mr. Muhammad Soleh Dalimunthe, Thank you for taking your time to share your feedback on our service. And we really hope that you will have a better and more interesting experience like that of many others at Serviced Apartment, The Reiz Suites Medan. Currently a corrective action plan has been prepared to immediately correct errors and prevent future occurrences. If you give us the opportunity to regain your trust, we can assure you that we will do our best to provide you with a great experience that many of our guests love The Reiz Suites Medan so much. Once again, thank you for sharing your experience with us. Regards, Anton Subiyakto. General Manager.
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MH
Muhammad H. H.
8.5
/ 10
10 Feb 2023
Staycation
Very impressive, clean tidy and excellent service.
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2 people found this helpful

Accommodation's Reply

17 Feb 2023
Dear Mr. Muhammad Haykal Habinsaran, Thank you for taking your time to write about your experience regarding your visit to The Reiz Suites Medan. We are pleased to know that you had a great experience with us and enjoyed the atmosphere and facilities of our Services Apartment. The comfort of our guests is our top priority, therefore we strive to provide the best services and facilities to our guests. Looking forward to welcoming you back on your next visit. Anton Subiyakto. General Manager.
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AA
Alwi A.
6
/ 10
21 Jan 2023
Business
Breakfast is very limited and lacks variety for the 900s rate, even 600s hotels can serve a more varied breakfast, only 1 elevator for use by all hotel guests plus hotel employees who work and clean, parking for those who stay are still paid too, bellboys are very limited (only 1), have to wait to accompany other guests first. The drop off is very narrow for only 1 car. The pool is only for those who stay long time, this is the first time I've heard of it. Rooms are okay, cleanliness is okay, employees are friendly. Not to mean anything, but if we are used to staying in hotels, deficiencies like this will really be felt. For further improvements, if you wish. More or less sorry.
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9 people found this helpful

Accommodation's Reply

27 Jan 2023
Dear Mr/Mrs Alwi, Thank you for taking your time to share your feedback on our service. And we really hope that you will have a better and more interesting experience like that of many others at Serviced Apartment, The Reiz Suites Medan. Currently a corrective action plan has been prepared to immediately correct errors and prevent future occurrences. If you give us the opportunity to regain your trust, we can assure you that we will do our best to provide you with a great experience that many of our guests have loved The Reiz Suites Medan. Once again, thank you for sharing your experience with us. Regards, Anton Subiyakto General Manager
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Accommodation Policies
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Pets
Pets are not allowed in the accommodation.
Hotel Description

Location
The Reiz Suites, ARTOTEL Curated Medan is a apartment in a good neighborhood, which is located at Medan City Center.

The apartment is located only 0.64 km away from Medan Station (MDN).

Not only well positioned, but The Reiz Suites, ARTOTEL Curated Medan is also one of apartments near the following Mall Grand Palladium within 0.22 km and Podomoro City Deli Medan within 0.37 km.

About The Reiz Suites, ARTOTEL Curated Medan

From business event to corporate gathering, The Reiz Suites, ARTOTEL Curated Medan provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at The Reiz Suites, ARTOTEL Curated Medan , a wonderful accommodation for your family holiday.

This apartment is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Reiz Suites, ARTOTEL Curated Medan .

If you plan to have a long-term stay, staying at The Reiz Suites, ARTOTEL Curated Medan is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

The Reiz Suites, ARTOTEL Curated Medan is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at The Reiz Suites, ARTOTEL Curated Medan will surely spoil you for numerous shopping centers nearby.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Reiz Suites, ARTOTEL Curated Medan is a apartment with great comfort and excellent service according to most apartment's guests.

The Reiz Suites, ARTOTEL Curated Medan is a wise choice for travelers visiting Medan City Center.

Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Operational Hours
From 14:00 - Before 12:00
Facilities
Public Facilities
  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area
In-room Facilities
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Refrigerator
  • Shower
  • TV
Hotel Services
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
General
  • AC
  • Non-smoking room
  • Swimming pool
  • Smoking area
Nearby Facilities
  • ATM/Banking
  • Beauty salon
  • Shops
  • Supermarket
Things to Do
  • Fitness center
Connectivity
  • Free WiFi
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
See other 636 Apartments in Medan

Most commonly asked questions about The Reiz Suites, ARTOTEL Curated

What are available facilities at The Reiz Suites, ARTOTEL Curated?

There are top facilites at The Reiz Suites, ARTOTEL Curated such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Reiz Suites, ARTOTEL Curated?

The standard check-in time at The Reiz Suites, ARTOTEL Curated is starting from From 14:00 while the latest check-out time is at Before 12:00