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Tjokro Hotel Pekanbaru
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Tjokro Hotel Pekanbaru
Hotels
Preferred Partner
All-star Accommodation
8,4
/10
Very Good
6.382 reviews
What Guests Say About Their Stay
Distance To City Center (49)
Staff Friendliness (44)
Hotel Area (40)
Bedroom (36)
Ranny a. b. a.
10,0
/ 10
all staff so nice and polite, room also bigger and + hair dyer, their breakfast super delicious. love to stay here again if I visit pekanbaru again... I would recommend to family and friends to stay here 😍
Fajar Nugroho
9,1
/ 10
Nice, clean room with complimentary drinks and affordable price. Comfortable to stay in. Very friendly front desk and security staff.
rizal a.
9,4
/ 10
As usual good place, and good breakfast menu.
Stephanie S. H.
8,5
/ 10
Great place, great location and great service.
NURUDIN
9,1
/ 10
Excellent, I plan to visit again here. Insha'Allah.
In the Area
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Jalan Jendral Sudirman No. 51 , Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28282
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Tjokro Hotel Pekanbaru
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What's around Tjokro Hotel Pekanbaru
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Jalan Jendral Sudirman No. 51 , Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28282
Discover More About Tjokro Hotel Pekanbaru
Location
Tjokro Hotel Pekanbaru is a hotel in a good neighborhood, which is located at Pekanbaru City Center.
About Tjokro Hotel Pekanbaru
From business event to corporate gathering, Tjokro Hotel Pekanbaru provides complete services and facilities that you and your colleagues need.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Tjokro Hotel Pekanbaru.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Tjokro Hotel Pekanbaru exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Tjokro Hotel Pekanbaru is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Tjokro Hotel Pekanbaru is the right place to stay.
All facilities in Tjokro Hotel Pekanbaru
Entertainment Facility
Functional Hall
Lobby
Exterior
Bedroom
Hotel Services
- Bellhop
- Concierge
- Doorman
- Front desk
- 24-hour security
- Laundry service
- Luggage storage
- Newspaper in lobby
- Porter
- Wedding service
- 24-hour Receptionist
Public Facilities
- Parking
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Non-smoking room
- Smoking area
- Smoke-free
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Transportation
- Airport transfer
- Shopping center shuttle
- Valet parking
Food and Drinks
- Breakfast
- Buffet breakfast
Things to Do
- Children play area
- Massage
Business Facilities
- Meeting facilities
- Projector
Nearby Facilities
- ATM/Banking
- Supermarket
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Tjokro Hotel Pekanbaru
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 13:00
General Check-in Instructions
Please bring your voucher and valid ID upon check in Check in Time on 02.00 PM
Additional Policy
Please bring your voucher and valid ID upon check in
Check in Time on 02.00 PM
Check in Time on 02.00 PM
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 13:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Tjokro Hotel Pekanbaru | 90 |
Number of floors in Tjokro Hotel Pekanbaru | 3 |
Another facilities in Tjokro Hotel Pekanbaru | Bellhop, Concierge, Doorman, Front desk, 24-hour security |
Frequently asked question in Tjokro Hotel Pekanbaru
What are available facilities at Tjokro Hotel Pekanbaru?
There are top facilites at Tjokro Hotel Pekanbaru such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Tjokro Hotel Pekanbaru?
The standard check-in time at Tjokro Hotel Pekanbaru is starting from From 14:00 while the latest check-out time is at Before 13:00
Does Tjokro Hotel Pekanbaru provide breakfast?
Yes, Tjokro Hotel Pekanbaru provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Tjokro Hotel Pekanbaru
Traveloka (6.382)
8,4
Very Good
From 6.382 reviews
Provided by travelers on
Cleanliness
8,4
Room Comfort
8,4
Meal
8,2
Location
8,5
Service and Facilites
8,4
People often mention about Tjokro Hotel Pekanbaru
All
Staff Friendliness (40)
Distance to City Center (37)
Ambiance (36)
Bedroom (29)
Bathroom (26)
Hotel Area (25)
Taste (25)
Accessibility (24)
Room Space (23)
Family Friendly (15)
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Traveler Reviews Tjokro Hotel Pekanbaru
Number of reviews per page
20
40
Customer reviews
YP
Yudha P.
10,0
/10
Reviewed 4 day(s) ago
Nice, the hotel is clean. It is also close to the airport, the location is still ok even though you have to turn back on the road a bit far.
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Didik
8,8
/10
Reviewed 1 week(s) ago
For the price offered, the variety of food is quite impressive and the taste is quite good.
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N***a
9,1
/10
Reviewed 2 week(s) ago
the staff is very friendly in service, the room is quite comfortable. it's just that there is a little disturbance when sleeping like someone wants to open my room door. and it's quite noisy at night. the rest is okay.
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DS
Daulat S.
10,0
/10
Reviewed 3 week(s) ago
The location is in the city center, good service, good atmosphere for staycation and vacation. Highly recommended for friends who want to stay in Pekanbaru, and the price is very competitive. Thank you Grand Tjokro.
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Julian M.
Leisure
8,5
/10
Reviewed 3 week(s) ago
quite comfortable, but not as beautiful as I imagined. maybe because of the age of the hotel, maybe. but overall good
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1 people find it helpful
p
putri
Staycation
10,0
/10
Reviewed 3 week(s) ago
The location is OK, close to the airport. The service is friendly, the facilities are good.
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Accommodation's Reply
21 Apr 2025
Dear Mrs. Rosi Y. P., Thank you for choosing Tjokro Hotel and taking the time to share your experience of staying with us. We are very happy that you felt comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review is also useful for other guests to choose accommodation at Tjokro Hotel Pekanbaru. We are happy to welcome you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
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N***a
9,4
/10
Reviewed 4 week(s) ago
This is my first time staying here for 3 days. Overall everything is good, the hotel location is strategic, the breakfast is delicious, the staff is also friendly and helpful.
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Accommodation's Reply
16 Apr 2025
Dear Mr./Mrs. N*a, Thank you for choosing Tjokro Hotel and taking the time to share your stay experience. We are very happy that you feel comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review is also useful for other guests to choose accommodation at Tjokro Hotel Pekanbaru. We are happy to await your return to our hotel. Best regards, Eny Dian. L. Operation Manager.
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IJ
Imelda J.
Staycation
8,5
/10
Reviewed 4 week(s) ago
The hotel's location is close to the city center, making it easy to get anywhere.
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2 people find it helpful
Accommodation's Reply
16 Apr 2025
Dear Mrs. Imekia J. Thank you for choosing Tjokro Hotel and taking the time to share your experience of staying with us. We are very happy that you feel comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review is also useful for other guests to choose accommodation at Tjokro Hotel Pekanbaru. We are happy to welcome you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
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R***O
Transit
6,4
/10
Reviewed 4 week(s) ago
Not bad. The bathroom facilities can be improved and checked again.
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2 people find it helpful
Accommodation's Reply
16 Apr 2025
Dear Mr./Mrs. R*O, Thank you for choosing Tjokro Hotel and taking the time to share your stay experience. We apologize for the inconvenience caused by the bathroom facilities that did not meet your expectations. We will follow up on this with the relevant department so that similar things will not happen again in the future. Your review is also valuable input in our efforts and commitment to continue improving the services and facilities we provide to all guests. We are happy to welcome you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
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b***y
Leisure
8,5
/10
Reviewed 4 week(s) ago
Friendly Hotel Staff, Spacious and Cool Rooms, There is a Children's Play Area, Various Food/Variations of Flavors, There are Lontong, Porridge, Soup, Fried Rice, Fried Noodles. There are complete fruits for breakfast. Everything is quite complete
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+5
1 people find it helpful
Accommodation's Reply
16 Apr 2025
Dear Mr./Mrs. b*y, Thank you for choosing Tjokro Hotel and taking the time to share your stay experience. We are very happy that you feel comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review is also useful for other guests to choose accommodation at Tjokro Hotel Pekanbaru. We are happy to await your return to our hotel. Best regards, Eny Dian. L. Operation Manager.
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c***i
Leisure
9,4
/10
Reviewed 4 week(s) ago
Spacious room, complete facilities/amenities.
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Accommodation's Reply
16 Apr 2025
Dear Mr./Mrs. c*i, Thank you for choosing Tjokro Hotel and taking the time to share your experience of staying with us. We are very happy that you feel comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review is also useful for other guests to choose accommodation at Tjokro Hotel Pekanbaru. We are happy to await your return to our hotel. Best regards, Eny Dian. L. Operation Manager.
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i***f
5,8
/10
Reviewed 5 week(s) ago
I stayed here on April 6-7, 2025. The cleanliness of the room needs to be improved, the room has an unpleasant odor from the carpet. No view, the room is provided with water in 1 liter bottles, but there is no information in the room, or at check-in that it is paid.
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Accommodation's Reply
16 Apr 2025
Dear Mr./Mrs. i*f, Thank you for choosing Tjokro Hotel and taking the time to share your experience of staying with us. We apologize for the inconvenience caused by the less than optimal cleanliness of the room. We will follow up on this with the relevant department so that similar things do not happen again in the future. Your review is also valuable input in our efforts and commitment to continuously improve the services and facilities we provide to all guests. We are pleased to await your return to our hotel. Best regards, Eny Dian. L. Operation Manager.
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mp
muthia p.
8,5
/10
Reviewed 5 week(s) ago
The service is good, clean and comfortable
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Accommodation's Reply
16 Apr 2025
Dear Ms. Muthia P., Thank you for choosing Tjokro Hotel and taking the time to share your experience of staying with us. We are very happy that you feel comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review is also useful for other guests to choose accommodation at Tjokro Hotel Pekanbaru. We are happy to welcome you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
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I***i
9,7
/10
Reviewed 5 week(s) ago
Quite satisfying for a 3 star hotel. Maybe because during Ramadan the menu for sahur is less varied.
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1 people find it helpful
Accommodation's Reply
16 Apr 2025
Dear Mr./Mrs. l*i, Thank you for choosing Tjokro Hotel and taking the time to share your experience of staying with us. We apologize for the inconvenience caused by the less varied sahur menu. We will follow up on this with the relevant department so that similar things will not happen again in the future. Your review is also valuable input in our efforts and commitment to continuously improve the services and facilities we provide to all guests. We look forward to welcoming you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
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F***h
Leisure
8,7
/10
Reviewed 5 week(s) ago
Overall, it's a good hotel. But, at night I can hear people screaming and fighting in the hallway. I just want some sleep.
Find this review helpful?
Accommodation's Reply
21 Apr 2025
Dear Sir/Madam,
Thank you for choosing Tjokro Hotel Pekanbaru and take the time for review your stay with us. We do apologize for this inconvenience. We also be using your review about noisy room as valuable input in our efforts to continuously improve the service and facilities provided to guests.
We truly appreciate your feedback. We look forward to seeing you again.
Regards,
Eny Dian L.
Operation Manager.
J
Junaidi
6,3
/10
Reviewed 5 week(s) ago
the matress pad are not clean, there are many spots that have turned yellow, the room looks like hasn't maintained, the toilet condition when first entering is very dirty, he receptionist does not pick up the phone because the telephone does not ring, this was my first time staying here and it was very unpleasant and I will never stay here again
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Accommodation's Reply
21 Apr 2025
Dear Mr. Junaidi,
Thank you for choosing Tjokro Hotel Pekanbaru and take the time for review your stay with us. We do apologize for this inconvenience. We also be using your review about cleanliness of the room and linen as valuable input in our efforts to continuously improve the service and facilities provided to guests.
We truly appreciate your feedback. We look forward to seeing you again.
Regards,
Eny Dian L.
Operation Manager.
e***i
Leisure
8,2
/10
Reviewed 6 week(s) ago
The room was not very clean, the hot water was not hot.
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3 people find it helpful
Accommodation's Reply
16 Apr 2025
Dear Mr./Mrs. e*i, Thank you for choosing Tjokro Hotel and taking the time to share your experience of staying with us. We apologize for the inconvenience caused by the hot water and less than optimal cleanliness. We will follow up on this with the relevant department so that similar things will not happen again in the future. Your review is also valuable input in our efforts and commitment to continuously improve the services and facilities we provide to all guests. We look forward to welcoming you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
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A***t
Business
8,4
/10
Reviewed 6 week(s) ago
the sheets and towels are not white.
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1 people find it helpful
Accommodation's Reply
16 Apr 2025
Dear Mr./Mrs. A*t, Thank you for choosing Tjokro Hotel and taking the time to share your experience of staying with us. We apologize for the inconvenience caused by the bed sheets and towels that did not meet your expectations. We will follow up on this with the relevant department so that similar things will not happen again in the future. Your review is also valuable input in our efforts and commitment to continuously improve the services and facilities we provide to all guests. We look forward to welcoming you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
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T***v
10,0
/10
Reviewed 6 week(s) ago
The hotel is clean and the hotel staff is very helpful.
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Accommodation's Reply
16 Apr 2025
Dear Mr./Mrs. T*v, Thank you for choosing Tjokro Hotel and taking the time to share your experience of staying with us. We are very happy that you feel comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review is also useful for other guests to choose accommodation at Tjokro Hotel Pekanbaru. We are happy to await your return to our hotel. Best regards, Eny Dian. L. Operation Manager.
See original
D***y
10,0
/10
Reviewed 7 week(s) ago
My favorite hotel. Clean, comfortable and easy to get around. 😍
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2 people find it helpful
Accommodation's Reply
16 Apr 2025
Dear Mr./Mrs. D*y, Thank you for choosing Tjokro Hotel and taking the time to share your stay experience. We are very happy that you feel comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review is also useful for other guests to choose accommodation at Tjokro Hotel Pekanbaru. We are happy to await your return to our hotel. Best regards, Eny Dian. L. Operation Manager.
See original
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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