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Tjokro Hotel Pekanbaru
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Tjokro Hotel Pekanbaru
Hotels
Jalan Jendral Sudirman No. 51 , Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28282
Staffs have been vaccinated for COVID-19.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.
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Traveloka
8.4 Impressive
From 7,080 reviews
See our top reviews!
Check our curated reviews for honest descriptions about this accommodation.
all staff so nice and polite, room also bigger and + hair dyer, their breakfast super delicious. love to stay here again if I visit pekanbaru again... I would recommend to family and friends to stay here 😍
Ranny A.
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Facilities
AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
See More Facilities
Location Info
Jalan Jendral Sudirman No. 51 , Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28282
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Available Room Types in Tjokro Hotel Pekanbaru
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Per Night
Results for 1 rooms, 1 guests, staying from 02 Jun 2023 for 1 nights. 0 room options available.
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Check-in
Fri, 02 Jun 2023
Duration
1 night
Guests and Rooms
1 Adult(s), 0 Child, 1 Room
Based on 7,080 reviews
8.4
Impressive
Fantastic
1,938
Very Good
3,952
Satisfying
336
Average
851
Poor
3
Cleanliness
Comfort
Meal
Location
Service
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strategic location (80)
friendly staffs (56)
clean room (67)
affordable price (2)
tasty breakfast (37)
complete facilities (3)
varied breakfast (1)
tasty food (59)
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English
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LM
Laurensius M.
8.8
/ 10
02 May 2023
Holiday
This accommodation is okay but not that great, like the reviews said. The room is clean, but the facility inside is just so so. The toilet is kind of small, and I don't know why the air vent has a foul stench. I think some of the water heater needed to be changed because the smell was awful. The food is nice, but maybe the hygiene can be improved because the location is near the entrance, and there is always a possibility of bugs entering the restaurant, just like when a mosquito landed on my morning pudding. Install an airstrip or use cover for the food.
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Accommodation's Reply
24 May 2023
Dear Mr. Laurensius Marcell, Thank you for choosing Tjokro hotel and take the time to review your stay with us. We do apolozie for this inconvenience. We also will be using your review about our water and the hygiene of our food as valuable input in our efforts to continuously improve the services and facilities provided to guests. We truly appreciate your feedback. We look forward to seeing you again. Thank you. Best Regards, Eny Dian. Operation Manager.
Jessica
This is a private profile
9.1
/ 10
13 Apr 2023
Business
Was so short stayed, cause I checked in in 9.00 pm and quickly checked out in the morning in 8.00am o'clock because there are somethings that I can't skip yesterday.
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Accommodation's Reply
25 Apr 2023
Dear Ms./Mrs. Jessy Octavia, Thank you for choosing us and take the time to review our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Eny Dian. Operation Manager.
AA
Ardian A. W.
9.1
/ 10
13 Feb 2023
Staycation
I booked for Executive King type room, the room was clean and comfort, but there 's no shelved cupboard for storing your cloths. The food was good enough, not really fancy or vary, but still eatable if we compare the value for money.
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Accommodation's Reply
20 Feb 2023
Dear Mr. Ardian Arief Wibawa, Thank you for choosing Tjokro hotel and take the time to review your stay with us. We do apolozie for this inconvenience. We also will be using your review about shelved cupboard and variety of food as valuable input in our efforts to continuously improve the services and facilities provided to guests. We truly appreciate your feedback. We look forward to seeing you again. Thank you. Best Regards, Eny Dian. Operation Manager.
vo
veryel o.
9.7
/ 10
03 Sep 2022
Good, enjoy and good service 👍.
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Accommodation's Reply
08 Sep 2022
Dear Veryel,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Eny Dian - Operational Manager
Jessica
This is a private profile
9.7
/ 10
25 Aug 2022
Staycation
♥ So in love as always hehe thank you Tjokro.
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Accommodation's Reply
30 Aug 2022
Dear Ms. Jessy,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Eny Dian - Operational Manager
ET
Edward T. W.
8.8
/ 10
16 Aug 2022
Business
Large bedroom in the corner, water in the bathroom bit yellowish need to maintain its filtration.
1 people found this helpful
Accommodation's Reply
24 Aug 2022
Dear Mr. Edward,
Thank you for your trust staying with us at Tjokro during your visit to Pekanbaru recently, and thank you for your time to share your feedback.
Please accept our sincere apologies for the unfortunate experience you have encountered.
We hope this experience will not impair your trust in Tjokro Pekanbaru and that you will give us the opportunity of welcoming you again soon.
Best Regards,
Eny Dian - Operation Manager
ED
Edo D. H.
5.7
/ 10
23 Jul 2022
Transit
The water is very bad. The color is yelow and blurry. Hotel's management don't have any policy about this and said this is “NORMAL” due to rainy weather last night. Lol.
2 people found this helpful
Accommodation's Reply
28 Jul 2022
Dear Mr Edo,
Thank you for taking the time to leave a review. We apologize for the inconvenience you felt during your stay at Tjokro Hotel. We regret that this happened because the facilities were not optimal. Your review is very useful for us to make better improvements and we hope to serve you and your family again on your next visit.
Kind regards,
Yes Dian - Operations Manager
AS
Adelia S.
5.3
/ 10
19 Jun 2022
Staycation
The hotel is very old and not well maintained, the staff is not that friendly even though check in was very fast, overall I wouldn't go back to this hotel again.
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Accommodation's Reply
21 Jun 2022
Dear Mrs. Ratu,
Thank you for your trust staying with us at Tjokro during your visit to Pekanbaru recently, and thank you for your time to share your feedback.
Please accept our sincere apologies for the unfortunate experience you have encountered.
We hope this experience will not impair your trust in Tjokro Pekanbaru and that you will give us the opportunity of welcoming you again soon.
Best Regard,
Eny Dian - Operation Manager
GI
Gajah I.
9.7
/ 10
12 Jun 2022
Staycation
How good hotel should be, great job.
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Accommodation's Reply
21 Jun 2022
Dear Mr. Alfajriannur,
We very much appreciate your comments regarding your stay at the Tjokro. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Best regards,
Eny Dian - Operation Manager
parlin a.
9.1
/ 10
10 Jun 2022
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Accommodation's Reply
17 Jun 2022
Dear Mr. Parlin,
Thank you for choosing Tjokro Hotel as your accommodation while in Pekanbaru. We are glad that you feel comfortable and we hope that you can also enjoy other facilities. Your review is also very useful for travelers to be sure to choose Tjokro Hotel as lodging accommodation. We hope to serve you and your family on your next visit in the near future.
Warm regards,
Yes Dian - Operations Manager
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Accommodation Policies
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 13:00
Important Note
In reference to the circular letter by the government regarding the spread control of Covid-19, please ensure that you are aware of your booking's refund, cancellation, and reschedule policy.
General Check-in Instructions
Please bring your voucher and valid ID upon check in Check in Time on 02.00 PM
Additional Policy
Please bring your voucher and valid ID upon check in
Check in Time on 02.00 PM
Check in Time on 02.00 PM
Hotel Description
Location
Tjokro Hotel Pekanbaru is a hotel in a good neighborhood, which is located at Pekanbaru City Center.
The hotel has a very good location, also near the Sultan Syarif Kasim II Airport (PKU), which is only 4.5 km away.
Not only well positioned, but Tjokro Hotel Pekanbaru is also one of hotels near the following Riau University within 8.56 km and Pekanbaru Lake within 9.87 km.
About Tjokro Hotel Pekanbaru
From business event to corporate gathering, Tjokro Hotel Pekanbaru provides complete services and facilities that you and your colleagues need.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Tjokro Hotel Pekanbaru.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Tjokro Hotel Pekanbaru exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Tjokro Hotel Pekanbaru is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Tjokro Hotel Pekanbaru is the right place to stay.
Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Operational Hours | From 14:00 - Before 13:00 |
Are they serving breakfast? | Yes, some room provide breakfast |
Facilities
Hotel Services
- Bellhop
- Concierge
- Doorman
- Front desk
- 24-hour security
- Laundry service
- Luggage storage
- Newspaper in lobby
- Porter
- Wedding service
- 24-hour Receptionist
Public Facilities
- Parking
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Non-smoking room
- Smoking area
- Smoke-free
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Transportation
- Airport transfer
- Shopping center shuttle
- Valet parking
Food and Drinks
- Breakfast
- Buffet breakfast
Things to Do
- Children play area
- Massage
Business Facilities
- Meeting facilities
- Projector
Nearby Facilities
- ATM/Banking
- Supermarket
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Most commonly asked questions about Tjokro Hotel Pekanbaru
What are available facilities at Tjokro Hotel Pekanbaru?
There are top facilites at Tjokro Hotel Pekanbaru such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Tjokro Hotel Pekanbaru?
The standard check-in time at Tjokro Hotel Pekanbaru is starting from From 14:00 while the latest check-out time is at Before 13:00
Does Tjokro Hotel Pekanbaru provide breakfast?
Yes, Tjokro Hotel Pekanbaru provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
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