Location was great. 5 minutes walk from Asahikawa station. Front desk staff were much less friendly and helpful than in any of our other hotels in Japan. Not much English. Still, not to the point of being rude. Our room was a full double bedroom so there was enough space. Pillows were so thin and hard though, couldn't sleep much because we were uncomfortable. Breakfast was okay, a decent selection of Japanese food and a bit of Western food. Wasn't much to my taste though, or maybe because lack of sleep.. We enjoyed the onsen, a bit small but nice and hot especially after a day of heavy snow. Good base to catch the bus to Asahiyama zoo, which is a must!