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The Klagan Regency
Hotels
8,6
/10
Very Good
501 reviews
What Guests Say About Their Stay
Bedroom (7)
Bathroom (7)
Staff Friendliness (6)
Room Space (6)
Ellyda L.
10,0
/ 10
The room looks exactly like stated by picture. Never thought the room was bigger as my child can run and go round in the room. The breakfast also great and we are satisfied with overall services they provided includes toiletries!
Valerie B. J.
10,0
/ 10
Good customer service and clean room. Breakfast was nice especially the pastries. Easy access to the mall.
ALISSA L.
8,5
/ 10
Great hospitality by the staff
Nazri Z.
9,7
/ 10
Good, clean and location very near with mall
Nazri Z.
9,4
/ 10
Good services. Location is very near to mall
In the Area
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TB-00-01 1Borneo Hypermall Jalan UMS, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88450
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in The Klagan Regency
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TB-00-01 1Borneo Hypermall Jalan UMS, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88450
Discover More About The Klagan Regency
Location
The Klagan Regency is located in area / city 1Borneo.
About The Klagan Regency
Are you a shopaholic? Staying at The Klagan Regency will surely spoil you for numerous shopping centers nearby.
Have fun with various entertaining facilities for you and the whole family at The Klagan Regency, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at The Klagan Regency is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Klagan Regency exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
The Klagan Regency is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at The Klagan Regency.
All facilities in The Klagan Regency
Bar, Cafe and Lounge
Swimming Pool
Functional Hall
Lobby
Exterior
Public Facilities
- Parking
- Elevator
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Beauty salon
- Grocery
- Hair salon
- Shops
- Supermarket
Hotel Services
- Concierge
- 24-hour Receptionist
- Laundry service
- Luggage storage
Food and Drinks
- A la carte breakfast
- Bar
- Breakfast
Things to Do
- Fitness center
- Indoor pool
- Outdoor pool
General
- AC
- Ballroom
- Non-smoking room
Business Facilities
- Conference room
- Meeting facilities
- Photocopier
Transportation
- Limited parking
- Parking with surcharge
Connectivity
- LAN Internet
- Free WiFi
Accessibilty
- Disabled access friendly
- Wheelchair accessible
Accommodation Policy & General Information in The Klagan Regency
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
General Check-in Instructions
a. Extra charges may apply for additional adult in the same room. Hotel reserves right to collect additional charges for additional person staying in the same room as well.
b. Extra bed is upon request and can only be confirmed upon arrival. Alternatively, guest may request for extra bed in "Special Remark" area upon reservation. Guest is required to pay extra bed fee directly to hotel upon arrival.
c. Buffet Breakfast is changed to Set Breakfast until further notice.
b. Extra bed is upon request and can only be confirmed upon arrival. Alternatively, guest may request for extra bed in "Special Remark" area upon reservation. Guest is required to pay extra bed fee directly to hotel upon arrival.
c. Buffet Breakfast is changed to Set Breakfast until further notice.
Tourism Tax
Tourism tax MYR 10.00 will be charged upon check-in (per room/per night).
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at The Klagan Regency | 269 |
Number of floors in The Klagan Regency | 19 |
Another facilities in The Klagan Regency | Room service, Safety deposit box, WiFi in public area, Cable TV, Desk |
Frequently asked question in The Klagan Regency
What are available facilities at The Klagan Regency?
There are top facilites at The Klagan Regency such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Klagan Regency?
The standard check-in time at The Klagan Regency is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Klagan Regency provide breakfast?
Yes, The Klagan Regency provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Klagan Regency
Traveloka (501)
8,6
Very Good
From 501 reviews
Provided by travelers on
Cleanliness
8,8
Room Comfort
8,8
Meal
8,5
Location
8,6
Service and Facilites
8,6
People often mention about The Klagan Regency
All
Bedroom (5)
Bathroom (5)
Accessibility (4)
Staff Friendliness (4)
Surroundings (3)
Wifi (3)
Room Space (3)
Hotel Area (3)
Check-in/out Time (2)
Taste (2)
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Traveler Reviews The Klagan Regency
Number of reviews per page
20
40
Customer reviews
A***g
Leisure
9,7
/10
Reviewed 5 week(s) ago
friendly hotel staff good
location a bit far from the city
food is good
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KV
K V
Leisure
10,0
/10
Reviewed 6 week(s) ago
The photo accurately represents the room & location. The management and the staff are accommodating. Thank you, my family and I had a good experience!
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N***l
10,0
/10
Reviewed 11 week(s) ago
All was very good. Lurve the place, the people and all! Lurve the breakfast also but quite sad cause I wait for their half boil egg quite long but still didn't refill. The time at that time around 830.
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B***o
Leisure
9,1
/10
Reviewed 13 week(s) ago
Good hotel, but check in took too long. Need to improve on that. Breakfast also not much choice. But still got plenty of variety. When all the guest come, hard to find seat. Loved the pool and bathtub. Also, parking hard to find. Need to park further, or inside 1B.
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LY
Lievana Y. P.
10,0
/10
Reviewed 13 week(s) ago
Staying here is very pleasant. Clean room, satisfying breakfast. Recommend
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Siti K. B. M. D.
Leisure
10,0
/10
Reviewed 15 week(s) ago
everything is the best but parking is very difficult. in front of the hotel is full. parking next to the hotel has to pay rm25..want to pay or not. 2 times I have stayed here, parking is really not in the hotel area. for parking I am very dissatisfied
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1 people find it helpful
RR
Ronald R. B. U.
8,5
/10
Reviewed 24 week(s) ago
limited hotel parking. difficult parking area 1 borneo
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OP
Oksan P.
10,0
/10
Reviewed 32 week(s) ago
The hotel staff service is friendly, the hotel room is clean.
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MT
Mohammad T. I.
9,7
/10
Reviewed 207 week(s) ago
Great hospitality by the hotel. I requested for a simple décor for our 8th anniversary and they deliver! Best thing is I think they upgraded or simply locate us in a more spacious room which is perfect for our growing toddler because she loves running around and loves bathtub! The view from the was magnificent with minimal noise at night. Food was good too. The sahur was great because they served fruits and cereals!
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2 people find it helpful
ZA
Zirool A.
9,7
/10
Reviewed 208 week(s) ago
sangat sangat memuaskan ,tempat mandi yang selesa,dan bilik yang kemas
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Mb
Mariati b. a. h.
9,7
/10
Reviewed 247 week(s) ago
I am loyal customer of klagan hotel... good service and clean.
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MN
Marni N.
9,7
/10
Reviewed 252 week(s) ago
The hotel is clean and boxed and the staff are very satisfying.
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Nelly
10,0
/10
Reviewed 255 week(s) ago
Good place to stay front office a short vacation
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AM
Abdul M. J.
Business
9,1
/10
Reviewed 269 week(s) ago
room so big,clean and smell good. staff verry polite and delicious breakfast
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WZ
Wan Z. B. W. M.
9,4
/10
Reviewed 271 week(s) ago
Hi klagan regency. Recently our department had an event there and I like to tell you that our dinner that night was delicious! With its soft blackpepper, tofu with crab is also very good. I spent the night there too, and the next morning for breakfast made me and my friends very happy. Garlic fried rice is simple but very tasty and fragrant. And all the food that you provide is delicious. As usual hotels food is so very common and tasteless, but yours is superb! I will definitely come again as long as the garlic fried rice served. :) anyway thanks again.
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Hl
Hafika l.
Business
6,0
/10
Reviewed 271 week(s) ago
the bed sheet smells. no parking provided, you have to park in the mall basement, cost you around rm15-20 overnight.
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WM
Wan M. W. H.
Family
6,5
/10
Reviewed 272 week(s) ago
The room is OK. There are only 4 parking bay provided by the hotel, first-comes-first-serve basis. You can ask for the season pass for the 1Borneo mall parking (RM60 refundable deposit) and there was no direct access from parking to hotel. So you have to walk through the mall, it is a hassle because the mall only open from 10am to 10pm. For the breakfast, the food taste is moderate but the ambiance is nice. Very disappointed with the checking out experience, receptionist claim some amenities were missing whereas they actually does not provide enough in the first place.
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MZ
Md Zamri
Romantic
6,0
/10
Reviewed 273 week(s) ago
after booking hotel gave me 2 single bed, on special requites I wrote for 1 bed king room, upon check in hotel still provide me with 2 single bed, reason being no king room available, when I refused to stay and ask my refund, then staff told me they can provide me king room, Klagan not respect local
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FS
Flora S.
Shopping and Culinary
8,5
/10
Reviewed 278 week(s) ago
clean & comfy.Highly recommended.
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Norsimah A. N.
Family
9,1
/10
Reviewed 279 week(s) ago
Nice room,value for money.Highly recommended to stay.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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