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The Palace Hotel Kota Kinabalu
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The Palace Hotel Kota Kinabalu
Hotels
8,7
/10
Very Good
193 reviews
What Guests Say About Their Stay
Shamshia B. M.
10,0
/ 10
Comfortable, clean and very satisfying.
In the Area
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No 1 Jalan Tangki, Karamunsing, , Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88100
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in The Palace Hotel Kota Kinabalu
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What's around The Palace Hotel Kota Kinabalu
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No 1 Jalan Tangki, Karamunsing, , Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88100
Discover More About The Palace Hotel Kota Kinabalu
Boasting its own surrounding tropical forest and a self-managed organic vegetable farm in the city, The Palace Hotel Kota Kinabalu is one of its kind. This eco-friendly property is the only certified Green Hotel in the city center and offers free daily scheduled shuttle service to nearby major shopping malls and the popular Sunday local market. Karamunsing Shopping Complex is directly opposite of the hotel.
Each guest room is comfortably fitted with a satellite flat-screen TV, complimentary WiFi access and sealed water glass bottles. The en suite bathroom comes with a shower and a hairdryer. For guests’ comfort, complete set of toiletries and bathrobes are available during the stay. Newspaper can be delivered daily upon request.
Breakfast buffet is served daily at Tangerine Restaurant, which also opens for lunch and dinner. It specialises in Italian, Malaysian cuisines and other Asian favourites, cooked in an open-kitchen with pool and forest view seating.
Guests can exercise at the gym, enjoy the steam rooms and take a leisure walk in the vegetables and herbs garden. Other facilities on site include a convenience shop, an award-winning Jari Jari spa and a karaoke lounge. Staffs at the 24/7 reception are happy to assist you with laundry and babysitting services at an additional charge. For your convenience, daily housekeeping and luggage storage are provided for free. Other facilities include a ballroom, business center and meeting facilities.
The Palace Hotel Kota Kinabalu is 3.2 km from Sabah Museum, while Jesselton Point is 4.6 km away. Kota Kinabalu International Airport is 10 km from the property.
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All facilities in The Palace Hotel Kota Kinabalu
Swimming Pool
Fitness Center
Functional Hall
Accommodation Services
CleanAccommodation
Public Facilities
- Parking
- Elevator
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Bellhop
- Concierge
- Front desk
- 24-hour Receptionist
- 24-hour security
- Luggage storage
- Wedding service
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- Refrigerator
- Shower
- TV
Things to Do
- Barbecue
- Fitness center
- Garden
- Outdoor pool
General
- AC
- Non-smoking room
- Swimming pool
Business Facilities
- Business center
- Meeting facilities
- Photocopier
Connectivity
- LAN Internet
- Free WiFi
Food and Drinks
- Bar
Accessibilty
- Disabled access friendly
Nearby Facilities
- Shops
Accommodation Policy & General Information in The Palace Hotel Kota Kinabalu
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
As part of our ongoing commitment to enhancing guest experiences, we are excited to announce that Tangerine Restaurant will undergo a significant renovation starting from immediate effect until July 31st 2024. This renovation will encompass various aspects of the restaurant and main kitchen, including its interior decor, amenities, and overall ambiance. During this period of renovation, we understand the importance of continuing to provide exceptional dining experiences for our guests. To ensure uninterrupted service, Tangerine Restaurant will be temporarily relocated to the lower ground poolside area of our hotel. We greatly appreciate your support and understanding during this transition period. Should you or your clients have any questions or require further information, please do not hesitate to contact us at +6013 868 1589.
Additional Policy
As part of our ongoing commitment to enhancing guest experiences, we are excited to announce that Tangerine Restaurant will undergo a significant renovation starting from immediate effect until July 31st 2024. This renovation will encompass various aspects of the restaurant and main kitchen, including its interior decor, amenities, and overall ambiance. During this period of renovation, we understand the importance of continuing to provide exceptional dining experiences for our guests. To ensure uninterrupted service, Tangerine Restaurant will be temporarily relocated to the lower ground poolside area of our hotel. We greatly appreciate your support and understanding during this transition period. Should you or your clients have any questions or require further information, please do not hesitate to contact us at +6013 868 1589.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at The Palace Hotel Kota Kinabalu | 150 |
Number of floors in The Palace Hotel Kota Kinabalu | 6 |
Another facilities in The Palace Hotel Kota Kinabalu | Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service, Safety deposit box |
Frequently asked question in The Palace Hotel Kota Kinabalu
What are available facilities at The Palace Hotel Kota Kinabalu?
There are top facilites at The Palace Hotel Kota Kinabalu such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Palace Hotel Kota Kinabalu?
The standard check-in time at The Palace Hotel Kota Kinabalu is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Palace Hotel Kota Kinabalu provide breakfast?
Yes, The Palace Hotel Kota Kinabalu provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Palace Hotel Kota Kinabalu
Traveloka (193)
8,7
Very Good
From 193 reviews
Provided by travelers on
Cleanliness
8,9
Room Comfort
8,7
Meal
8,5
Location
8,6
Service and Facilites
8,7
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Distance to City Center (1)
Surroundings (1)
Accessibility (1)
Family Friendly (1)
Staff Friendliness (1)
Wifi (1)
Activity Option (1)
Check-in/out Time (1)
Soundproof (1)
Bedroom (1)
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Traveler Reviews The Palace Hotel Kota Kinabalu
Number of reviews per page
20
40
Customer reviews
M***d
10,0
/10
Reviewed 34 week(s) ago
The best. The greatest. The best. The cheapest.
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SB
SURYATI B. S.
9,7
/10
Reviewed 170 week(s) ago
Large hotel, comfortable, clean. Staff friendly
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Accommodation's Reply
15 Feb 2022
Dear Ms Suryati,
Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us.
Your feedback is certainly important to us and we are glad that you and your family had a relaxing and memorable stay with us.
We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support.
Looking forward to welcome you back soon!
Yours sincerely,
The Palace Hotel Management
JJ
Jessel J.
8,5
/10
Reviewed 181 week(s) ago
Room looked exactly as described: Standard Twin Room (No window)-Room only. Free wifi provided. Located at basement floor.
1 people find it helpful
Roselind A. B.
9,4
/10
Reviewed 251 week(s) ago
Come back for anniversary with my family.. most pleasant palace, strategical and nice view
1 people find it helpful
Roselind A. B.
Family
10,0
/10
Reviewed 269 week(s) ago
My family and I had the most pleasant stay here. We would like to come again for another vacation this year.. highly recommended to everyone.. friendly staff especially counter courtesy and security
+3
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N
Norafizah
Business
8,5
/10
Reviewed 271 week(s) ago
Im very satisfied with this hotel
1 people find it helpful
PS
PATRICIA S. M.
9,6
/10
Reviewed 272 week(s) ago
Best of all. The air conditioner is not very good.
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JD
JEREMIAS D. B. P.
Backpacking
10,0
/10
Reviewed 272 week(s) ago
Ideal hotel, I will always stay at this hotel
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FS
Flora S.
Business
9,7
/10
Reviewed 273 week(s) ago
comfy,super clean..highly recommended
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BB
Badariah B. D.
9,4
/10
Reviewed 278 week(s) ago
They upgraded my room to superior. 😍. The room was spacious and comfortable. The breakfast was beyond my expectation. Definitely gonna stat here again. ⭐⭐⭐⭐
1 people find it helpful
JOVETTA E.
Business
10,0
/10
Reviewed 279 week(s) ago
Very good service, staff very friendly, fast action, clean, beautiful.
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AA
ANDREAS A. J.
Business
8,5
/10
Reviewed 280 week(s) ago
My actual booking was a room with no window. Surprisingly, they assigned a room with window for me. Wow. How generous. Breakfast ? Awesome. Perhaps you could add some Danish pastry next time?
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Andi M. A. M.
Family
10,0
/10
Reviewed 281 week(s) ago
we love it! exclusive location. free parking. swimming pools and friendly staff
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Andi M. A. M.
Business
9,7
/10
Reviewed 284 week(s) ago
We always love to stay here. Feeling safe and children friendly! Free parking as well!
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l
larisa
Business
8,5
/10
Reviewed 296 week(s) ago
Quite satisfactory with a room that is spacious enough for two at an affordable price, it's just coffee, creamer and others are not refilled even though we stayed 3 days 2 nights. But it is quite replaced with a very delicious breakfast dish and full of variation dishes. Pool and gym facilities are also great. Recommended anyway.
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1 people find it helpful
WA
Wilson A.
Business
6,6
/10
Reviewed 298 week(s) ago
Approximately 1 - 2 A.M DBKK was collecting garbage and it was so noisy that I can hear the lorry's engine from the outside. Need to improve room sound proofing especially on the window's room itself, sound from the outside was so loud that I can hear the tour bus engine that was doing drop and pick up passengers infront of the hotel lobby from the room.
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Widatulhanan Binti Baharudin
Shopping and Culinary
9,4
/10
Reviewed 299 week(s) ago
Quite complete, though the windows xde but the room atmosphere is great, will come again.
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NB
Norfazirah B. D.
10,0
/10
Reviewed 299 week(s) ago
A great place to stay. Breakfast was good. A clean room.
1 people find it helpful
Raymond b. I.
Family
8,5
/10
Reviewed 305 week(s) ago
Satisfactory stay. Will come again.
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DF
Desmond F.
9,0
/10
Reviewed 306 week(s) ago
I been here plenty of time and always satisfy me with its service. Very professional.
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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