The Westin Langkawi Resort & Spa

Great staff and customer service. Rooms a bit dated but clean. A good feel.

Fantastic pool, excellent view, staff super friendly, breakfast same every day no variety, food overpriced a bit isolated in its position, not much going on as downtown like a ghost town, hotel a bit tired and overpriced

Location and staff were great , sadly a lot of package holiday guests from India spoiled the stay and took away from the beautiful and peaceful location . Too loud , rude and simply not ideal

Very nice resort in Langkawi. Eventough there were lots of people at the breakfast, there were always free sun beds by the pool. Especially by the rock pool. We saw 2 types of monkeys during our 4 days stay and they really steal peoples food from balconies.

Enjoyed my stay at The Westin Langkawi – the location, facilities and dining options were great. I found the staff to be very helpful and friendly, and I encourage you to enjoy their spa. I also recommend doing the island hop tour that was recommended by the tour desk at the hotel.

Beautiful setting, well manicured grounds, friendly staff. The only negative was breakfast - some mornings long queues and then queues for the egg station, some mornings offered coffee some not. For a breakfast that took me 20 minutes to eat I spent almost 15 minutes in total queuing to get in and to get an omelette. It all felt a little chaotic and not well organised. If there a long queues at the egg station , why not open the second one which was sitting idle. Not really what I anticipate from a 5 star hotel.

Amazing View and Private beach access

The hotel was full due to the Christmas break and the facilities are horrible, they have 200 rooms and literally 9 umbrellas around the pool and the dining options are very limited, a total of four restaurants, three are having the same exact below average menu, and the "special" reataurant is fully booked every day, stayed there for four nights and tried to book dinner there every single day and it's always fully booked, last day after fighting over the phone for ten minutes they got us an "exception" and booked us a table. During the dinner we found out that the restaurant is deserted and only three tables were used. Every day you have to queue for 20-30 minutes for breakfast, the breakfast was ok. The nagging for checkout was at another level they kept insisting that it's impossible to get late checkout as the hotel is fully booked back to back and that they need to prepare the room for the next guests, at the end we checked out and kept using the room for two extra hours without them preparing it for the next guest so they could have easily at least get the credit of late checkout. The main reason we booked at this hotel is that it had a private beach but the beach is not for swimming, full of stones and rocks. So basically we were stuck at a hotel with almost no facilities to use. I haven't tried any other hotel in Langkawi but I am sure you can get the same bad experience for half the price. Also the toilet in some public areas like in the SPA building wasn't clean.

"When I checked in, there was no detailed explanation, and after I was forced to pay 800 ringgit separately from the deposit, a cockroach appeared in the room." The room is dirty. The water pressure in the shower is weak

Sprawling facilities with many amenities. Great for families

Everything was good

Property a bit dated Noisy when people check in and out at night Surrounding environment very pleasant

We have loved our time here this week! We haven’t slept this well in years - the hype about the Heavenly Beds, is an actual thing!! The resort is comfortable, quiet, with beautiful gardens and staff who go the extra mile to make you feel welcome and well looked after. And the view is stunning! Extra special mention to Hakimi - the Lobby Ambassador. Always welcoming, always helpful, always a smile and a kind and caring way of making you feel special as a guest. Thank you so much Hakimi!! For the F&B team - just a little feedback: The breakfast station with the sliced meats - guys, it needs some serious work on the presentation. It looks very unappetising and you have almost all the accompaniments to go with smoked salmon, but no smoked salmon, which is something I see whenever I stay at a Westin hotel - so not sure why you don’t have it? The buffet is plentiful but it doesn’t feed the eye in some areas where it should. The fruit area, yoghurt areas and juice areas all need some presentation and styling help. Would have also loved a bbq by the incredible pool - but over our 5 days no outdoor dining options like this were avail. This is just feedback - we absolutely loved our time and will definitely be back (guys pls fix the breakfast presentation issues by then, and order in some smoked salmon please !!!) Thank you everyone, for an unforgettable holiday in paradise.. Lisa & Hamish Room 2310

Lovely hotel, plenty to do onsite and staff were very friendly and knowledgeable of the area.

We went for the first part of our honeymoon and booked the pool villa 2006. It was beautiful and private. Even though it rained for most of the days, we still enjoyed our villa and pool. The bed was like a bed from heaven, we still dream about it!. The staff were all so wonderful and helpful. The food was delicious. The sunset views were lovely. It’s very secure and easy to get a Grab taxi to drive you to other areas of the island. I really hope we can come back soon

We would definitely come back to the Westin in Langkawi.

Stuff and facilities amazing very polite Curtis and Clean as always western are a beautiful place to stay surrounding both beautiful beaches

The hotel is perfect and clean , but the bathroom smells so bad .. Breez restaurant was good … everything was great except the bathroom

We enjoyed our stay, the hotel's staff was very helpful and friendly. Highly recommend this hotel.

We had a fantastic stay overall, good service, delicious food and drink. Only thing is that the facilities are looking a bit tired, outside could do with a lick of paint.