Dear Mr./Mrs. Suarni C, Thank you for your recommendation and positive feedback regarding your visit to aston inn gideon Batam. We are delighted to hear that you had an exceptional experience with us. At aston inn gideon Batam, we strive to provide outstanding service and create a comfortable and enjoyable environment for our guests. Your recommendation is highly appreciated, as it reflects our dedication to delivering a memorable stay. We value your support and look forward to welcoming you back in the future. If there is anything we can do to make your next visit even more enjoyable, please do not hesitate to let us know. We are here to ensure that your future visits are as enjoyable as your previous ones. Once again, thank you for choosing aston inn gideon Batam and for your recommendation. We look forward to hosting you again soon. Best regards, Management. Aston inn gideon Batam.

Dear Mr./Mrs. Tan Y. H, Thank you for taking the time to share your feedback regarding your recent stay at aston inn gideon Batam. We sincerely apologize for the disappointing experience you had with our breakfast offerings. It is deeply concerning to hear that the food did not meet your expectations and that your second day 's breakfast was particularly unsatisfactory. Please rest assured that your comments have been taken very seriously. We are addressing this issue with our culinary team to ensure that such an incident does not happen again. We hold ourselves to high standards and it is clear we fell short during your stay. We are committed to improving our services and ensuring that our guests receive the quality they deserve. Your feedback is invaluable in helping us identify areas for improvement. If you could provide further details about your experience, it would greatly assist us in addressing the specific issues you encountered. We want to make this right and restore your faith in our hotel. Thank you for bringing this to our attention. We hope you will give us another chance to provide you with a better experience in the future. Best Regards Management aston inn gideon Batam.

Dear Mr./Mrs. Suwa W, Thank you for sharing your feedback with us. We are delighted to hear that our staff went above and beyond to assist you with your birthday surprise and that their friendliness and helpfulness made your experience memorable. Your kind words mean a lot to us, and we truly appreciate your recognition of our team 's efforts. We are glad we could contribute to making your special day a happy one. Rest assured, we will pass on your gratitude to our team members involved, even though you may not know their names. Your feedback motivates us to continue delivering exceptional service to all our guests. Thank you once again for choosing to celebrate with us at aston inn gideon Batam. We look forward to welcoming you back in the future for more memorable experiences. Warm regards, Management aston inn gideon Batam.

Dear Desmond, Greeting From aston inn gideon Batam, Apologize for the fact that our facilities did not meet your expectations during your recent stay at our hotel. We strive to provide all of our guests with the best possible experience, and it 's clear that we fell short in this instance. Regarding the fridge, it 's been our standard for aston inn gideon Batam that we do not prepare fridge in room Superior, we recommend that on your next visit to choose the deluxe room type with a price difference that is not so expensive. Please know that we are a 3 star hotel and while we try to offer the best amenities we can, we do understand that different guests have different expectations. However, we are located close to two malls and culinary places, which we hope you were able to enjoy during your stay. If you are looking for more complete facilities, we recommend trying out our 4 star hotel network, Aston Batam Hotels & Residences, which is also located in Batam City. We are confident that their facilities will meet your expectations and we hope to have the opportunity to welcome you back in the future. Regard Management aston inn gideon Batam.

Dear Eng Chye Sieng, Greeting From aston inn gideon Batam. We apologize for the inconvenience you experienced during your recent stay at our hotel. We understand that the issue with the shower head being lose and the inconsistency of hot water had a negative impact on your stay, and we are sorry for any inconvenience caused. We take all maintenance issues seriously, and we have alerted our maintenance team to investigate and repair the issue as soon as possible. We appreciate your feedback, as it helps us to identify areas where we can improve our services. We want to assure you that we are committed to providing our guests with a comfortable and enjoyable stay, and we will take all necessary steps to ensure that we meet and exceed your expectations in the future. Once again, please accept our sincerest apologies for any inconvenience caused. We hope that you will give us another opportunity to provide you with a better experience in the future. Regards Management aston inn gideon Batam.

Dear Mr. George, Thanks for leaving us your review. We are thrilled that you loved your experience. Your review reaffirms the hard work we put in every day. So thanks for your words and we look forward to seeing you again. Best regards, Management aston inn gideon Batam.