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Kencana Residence Surabaya
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8.5
Impressive
From 709 verified guests reviews
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Jl. Kencana Sari Timur IV No. F33, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60224
Main Facilities
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AC
24-Hour Front Desk
Parking
WiFi
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Jl. Kencana Sari Timur IV No. F33, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60224
Discover More About Kencana Residence Surabaya
Location
Kencana Residence Surabaya is a guesthouse in a good neighborhood, which is located at Dukuh Pakis.
About Kencana Residence Surabaya
Kencana Residence Surabaya is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
For you, travelers who wish to travel comfortably on a budget, Kencana Residence Surabaya is the perfect place to stay that provides decent facilities as well as great services.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Kencana Residence Surabaya is suitable for you who value privacy during your stay.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Kencana Residence Surabaya is a guesthouse with great comfort and excellent service according to most guesthouse's guests.
Kencana Residence Surabaya is a wise choice for travelers visiting Dukuh Pakis.
All facilities in Kencana Residence Surabaya
Common Space
Lobby
Exterior
Nearby Facilities
- ATM/Banking
- Grocery
- Hair salon
- Shops
- Supermarket
General
- AC
- Heater
- Non-smoking room
- Smoking area
In-room Facilities
- Desk
- Shower
- TV
Public Facilities
- Parking
- WiFi in public area
Connectivity
- Free WiFi
Hotel Services
- 24-hour Receptionist
Accommodation Policy & General Information in Kencana Residence Surabaya
Important Note
In relation with the Mayor of Surabaya's instruction letter to stop the spread of Covid-19 virus, hotel guests from outside Surabaya who plan to stay for more than 3 days (2 nights) are required to show negative swab/RT-PCR test result upon check in.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring Marriage Certificate. Please bring the required documents in hard copy.
General Check-in Instructions
Important Information: If you stay with different gender, please provide a valid document that prove you are husband and wife. No pets and no service animals are allowed at this property. Special request : Special requests are subject to availability upon check-in and may incur additional charges. Special requests can not be guaranteed. Additional fees may be charged if require cots or extra beds. Hotel Policy: You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. All Airy Rooms room are non-smoking room. There will be a penalty in accordance with the policy of the hotel, if you smoke in this room. Transaction amount will be deducted from your credit card at the time of booking.
Setiap tamu yang akan menginap 3 malam atau lebih, wajib menunjukkan surat hasil negatif Antigen atau PCR pada saat check-in (*The guest who will stay for 3 nights and above are required to present Covid-19 negative result Antigen or PCR upon check-in)
Setiap tamu yang akan menginap 3 malam atau lebih, wajib menunjukkan surat hasil negatif Antigen atau PCR pada saat check-in (*The guest who will stay for 3 nights and above are required to present Covid-19 negative result Antigen or PCR upon check-in)
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General Information
Popular Facilities | AC, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Frequently asked question in Kencana Residence Surabaya
What are available facilities at Kencana Residence Surabaya?
There are top facilites at Kencana Residence Surabaya such as AC, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Kencana Residence Surabaya?
The standard check-in time at Kencana Residence Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Kencana Residence Surabaya
Overall Rating & Reviews
From 709 verified guests reviews
8.5
Impressive
Fantastic
236
Very Good
373
Satisfying
11
Average
89
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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Language
English
Show Reviews with Photos
IH
Ida H.
Transit
8.4
/ 10
28 Nov 2022
The accommodations do provide us with a very spacious bed enough for 4 people, a TV that does have a limited channel but is still entertaining, and a cupboard that is pretty big to store some of our things. They also provide a parking lot. But, no breakfast is provided. The only complaint I felt during my stay in the bathroom smells bad when I want to use it for the first time. I think they need to improve their maintenance on the facility because I see the bidet spray is not working at all, and the bidet itself needs to be cleaned more thoroughly. Other than that, they also need to improve their cleanliness. The bedsheet is also stained pretty badly. Overall, I guess this is still a very nice place to stay for the short term, considering they give a pretty reasonable price.
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2 liked this review
Accommodation's Reply
05 Dec 2022
Dear Mr/Mrs Ida,
Thank you for your review.
We will really look forward to welcoming Mr/Ms Ida back.
Kind regards,
Kencana Residence
RR
Rully R. K.
Staycation
8.8
/ 10
10 Apr 2022
The room is clean, and as promised as the written facilities. Unfortunately most of the room doesn't have a window, so better not expecting window for single room. Overall my stay was great here!
4 liked this review
Accommodation's Reply
13 Apr 2022
Dear Mr/Mrs Rully,
Thank you for your review.
We look forward to welcoming Mr/Mrs Rully back.
Kind regards,
Kencana Residence
IN
Izzatin N.
Staycation
8.5
/ 10
04 Oct 2021
3 liked this review
Endang S. S.
Business
9.4
/ 10
16 Jun 2021
1 liked this review
DM
Dony M.
Business
8.5
/ 10
26 Feb 2021
Very good and comfort nice good services
Like this review?
Elisa W.
Staycation
9.7
/ 10
13 Feb 2021
Nice place, super comfy, very very love it ❤️
Like this review?
DM
Dony M.
Business
8.5
/ 10
11 Feb 2021
very good place and services
Like this review?
Herna Y. R.
Staycation
8.5
/ 10
06 Jan 2021
Cozy and nice, clean, wided window.
Like this review?
Herna Y. R.
Staycation
8.5
/ 10
06 Jan 2021
clean and comfortable, great staycation
Like this review?
Charles O.
Transit
9.7
/ 10
01 Jan 2021
The room was good, super clean, not that far from the city center. The price also super affordable.
1 liked this review
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