Hotels near Mall Ciputra Cibubur

This hotel has a very good facility, environment, and warm staff. But somehow our stay here wasn't the best. 1. First night, the room door suddenly opened by another guest at around 10pm when we were about to sleep, we were shocked, we didn't lock the door, but we didn't expect someone else would've been able to open the door and almost came in. Reception apologized and she was very nice, they gave us a plate of fruits and desserts the day after. 2. In the morning after breakfast, our key suddenly couldn't work so we had to go down to the lobby to fix it. At this time, I had to go to the loo, but alas I had to go down and fix the door key and had to use the lobby loo instead of our room. 3. Second night we tried out the bar, Zoetrope, the place was great, staff were great, food was great with great prices too, but there was a cockroach under our table (indoor), which was then thrown away by the waiter and they gave us a plate of French fries for free. Overall, with this kind of price, it is a great hotel, top notch facility with clean room, and warm inviting ambience, great food. But we wish they could've compensated more than fruits and 2 cakes, because giving the wrong access key to a guest is quite a major flaw for a hotel with this caliber. On that note, we understand that there's always room for improvement, and we wish nothing less of the best for the establishment. Thank you for having us!

Kotor. Semua fasilitas tidak terawat 😧.

Room dirty, room ' s wall dirty, bedcover dirty, bathroom dirty, no hot water, wifi not good, however staffs are very friendly, and roomrate very affordable.

Good. Everything went well. Love the environment. Friendly staff.

This is not a hotel but a house that is in a complex of grand imagery, the house is not taken care of, the front grass is high like a snake's nest, the air is moist, the couch is sticky, when I nyampe no one waiting for the house, he said there are employees want to come, but not come , so I canceled staying there and kapok, will not stay there anymore