Novotel Palembang - Hotel & Residence

Hotels

8.6

Impressive
From 2,925 verified guests reviews

What Guests Say About Their Stay

Strategic Location (8)
Friendly Staffs (8)
Excellent Service (3)
Tasty Breakfast (4)
Ika P.
9.7
/ 10
Pleasant stay as always. The room was spacious and more air flow, the best swimming pool with beautiful set of palm trees like in LA😁 (my two kids really enjoy the pool), we love our view, the balcony with green landscapes was great. it feels like we go to a forest with all trees and fresh air. Strategic resort in the middle of the city, and its not just a hotel, its a home for us, we love Novotel, touching our hearth πŸ˜˜πŸ‘can't wait for our next staycation
Malone I.
10
/ 10
like usual clean and good service from the staff, friendly and nice.. the pool is kind dirty cause too many people on that time but I believe that the hotel management will check and ask the pool team to Clean up cause they are professional team. so far I still happy to stay there because the hotel is good the room is fabulous and the location is strategies near the Palembang Square mall one of the biggest mall in Palembang. the hotel is the one best in Palembang. thank you traveloka
Gulfikar S. U. R.
9.4
/ 10
The place is super comfortable and great for a couple.
In the Area
See Map
Jalan R Sukamto No 8A, South Sumatera, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30127

Main Facilities

Read More
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Novotel Palembang - Hotel & Residence is a hotel in a good neighborhood, which is located at Ilir Timur II. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Novotel Palembang - Hotel & Residence

Discover More Places
Jalan R Sukamto No 8A, South Sumatera, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30127
Others Novotel Palembang - Hotel & Residence
Others 2 Novotel Palembang - Hotel & Residence

Discover More About Novotel Palembang - Hotel & Residence

Location


Novotel Palembang - Hotel & Residence is a hotel in a good neighborhood, which is located at Ilir Timur II.

About Novotel Palembang - Hotel & Residence

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Novotel Palembang - Hotel & Residence is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Novotel Palembang - Hotel & Residence.

All facilities in Novotel Palembang - Hotel & Residence

Others Novotel Palembang - Hotel & Residence
Others

Hotel Services

  • Concierge
  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Transportation

  • Parking with surcharge
  • Bus/truck parking

Kids and Pets

  • Babysitting with surcharge

Things to Do

  • Outdoor pool

Connectivity

  • WiFi in public area (surcharge)

General

  • Swimming pool

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Novotel Palembang - Hotel & Residence

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00

Frequently asked question in Novotel Palembang - Hotel & Residence

What are available facilities at Novotel Palembang - Hotel & Residence?
There are top facilites at Novotel Palembang - Hotel & Residence such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Novotel Palembang - Hotel & Residence?
The standard check-in time at Novotel Palembang - Hotel & Residence is starting from From 15:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Novotel Palembang - Hotel & Residence

Overall Rating & Reviews

From 2,925 verified guests reviews
8.6
Impressive
Fantastic
1,003
Very Good
1,479
Satisfying
120
Average
323
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
strategic location (8)
friendly staffs (8)
excellent service (3)
tasty breakfast (4)
complete facilities (8)
spacious room (12)
great view (3)
spacious pool (2)
family friendly (2)
tasty food (10)
See More 10
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Language
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Show Reviews with Photos
As
Abraham s.
Holiday
9.4
/ 10
27 Apr 2024
The services from receptionist and bedroom interior was really the best experience for me! I love Novotel Palembang!
Review photo of Novotel Palembang - Hotel & Residence from Abraham S.

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Accommodation's Reply
17 May 2024
Dear Mr. Abraham Simon. Warmest Greetings from Novotel Palembang Hotel & Residence. We sincerely appreciate you taking a time to share us your grateful experience at Novotel Palembang. We are very happy that you loved our hotel especially our service and bedroom interior. Once again thank you for your continuous support and we are looking forward to welcoming you back at Novotel Palembang. Sincerely, Praburizal. Front Office Manager.
RA
Risa A. F.
7.8
/ 10
13 Apr 2024
Receptionist ngga ramah dan sepertinya ngga hafal mana kamar smoking dan non smoking. Variasi breakfast di restaurant juga sedikit sekali padahal ini bintang 4.

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AN
Akhmad N. R. R.
Business
5.8
/ 10
04 Feb 2024
Review photo of Novotel Palembang - Hotel & Residence from Andry L. C.
Review photo of Novotel Palembang - Hotel & Residence 2 from Andry L. C.
Review photo of Novotel Palembang - Hotel & Residence 3 from Andry L. C.
Review photo of Novotel Palembang - Hotel & Residence 4 from Andry L. C.
Review photo of Novotel Palembang - Hotel & Residence 5 from Andry L. C.

2 liked this review

PF
Pinkan F. U.
9.7
/ 10
25 Jan 2024
Review photo of Novotel Palembang - Hotel & Residence from Pinkan F. U.

1 liked this review

Accommodation's Reply
31 Jan 2024
Dear Mr/Mrs Pinkan Fabiolla Utari. Warm greetings from Novotel Palembang Hotel & Residence. Thank you for your excellent rating. It's certainly nice to know that you feel comfortable while staying at our hotel. We are very happy to know that you have had a memorable experience and enjoyed the facilities we provide as well as our services with typical Novotel hospitality characteristics with a more pleasant and memorable experience. We look forward to your next visit to Novotel's signature hospitality with a more enjoyable experience. Sincerely, Praburizal. Front Office Manager.
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TD
Tri D. T. A.
Holiday
9.7
/ 10
10 Jan 2024
Good room enough very big with exclusive interior room inclusive lobby & good exterior.

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Accommodation's Reply
12 Jan 2024
Dear Tri Darmo Tirto Arijatmiko. Warmest Greetings from Novotel Palembang Hotel & Residence. Thank you for sharing your review during your recent stay with us, the whole team is delighted to hear that you really enjoyed your stay with us. We all look forward to welcoming you back at Novotel Palembang Hotel & Residence on your next trip to this city. Sincerely, Praburizal. Front Office Manager.
t
tristijono
Holiday
8.5
/ 10
27 Dec 2023
Nice place to stay, feel like at the resort.

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Accommodation's Reply
28 Dec 2023
Dear Tristijono, Warmest Greetings from Novotel Palembang Hotel & Residence. We sincerely appreciate you taking a time to share your grateful experience at Novotel Palembang Hotel & Residence, the whole team is delighted to hear that you really enjoyed your stay with us. We are very happy that you loved our hotel with resort hotel concept in town. Once again thank you for your continuous support and we are looking forward to welcoming you back at Novotel Palembang. Sincerely, Praburizal. Front Office Manager.
R
Raimon
9.7
/ 10
21 Dec 2023
The Hotel good the service, venue and the facility.

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Accommodation's Reply
28 Dec 2023
Dear Raimon, Warmest Greetings from Novotel Palembang Hotel & Residence. We sincerely appreciate you taking a time to share us your grateful experience at Novotel Palembang Hotel & Residence. It is through feedback such as yours that we are able to maintain the quality of our service. We have been passed your motivate comments to our team. Once again thank you for your continuous support and we are looking forward to welcoming you back at Novotel Palembang Hotel & Residence. Sincerely, Praburizal. Front Office Manager.
Prihatini P. L.
Staycation
8.5
/ 10
17 Dec 2023
Review photo of Novotel Palembang - Hotel & Residence from Maradona M.

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Accommodation's Reply
28 Dec 2023
Dear Maradona. Warmest Greetings from Novotel Palembang Hotel & Residence. Thank you so much for give us a good rating, we will share with our team. I am sure that your rating will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Looking forward to welcoming you back at Novotel Palembang. Sincerely, Praburizal. Front Office Manager.
YH
Yessy H.
Staycation
9.4
/ 10
01 Dec 2023
Review photo of Novotel Palembang - Hotel & Residence from Nevy N.
Review photo of Novotel Palembang - Hotel & Residence 2 from Nevy N.

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Accommodation's Reply
23 Dec 2023
Dear Ibu Yessy Herlianti. Warmest Greetings from Novotel Palembang Hotel & Residence. Thank you so much for give us a good rating, we will share with our team. I am sure that your rating will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Looking forward to welcoming you back at Novotel Palembang. Sincerely, Praburizal. Front Office Manager.
Evi W.
This is a private profile
Staycation
10
/ 10
01 Oct 2023
Review photo of Novotel Palembang - Hotel & Residence from Evi W.

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Accommodation's Reply
13 Oct 2023
Dear. Evi Wahyuni, Warm greetings from Novotel Palembang Hotel & Residence. Thank you for your excellent rating. It's certainly nice to know that you feel comfortable while staying at our hotel. We look forward to your next visit to Novotel's signature hospitality with a more enjoyable experience. Sincerely, Herman Wijaya. General Manager.
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.