Thank you Hotel Novotel I comfortable stay sleep in here. I am alone in room hotel, but I happy cause have you Hotel Novotel. Success and God bless you. By me Elidacs (Instagram).

Good, no complain at all, thanks.

As far as I know, Novotel has an excellent image. Unfortunately, my experience during staycation at Novotel Tangerang, ruined the image. Here are the details: 1. I booked 3 rooms (for me & my family). We came there around 3PM, but the receptionist need some times to served us and he told that the rooms has been prepared. After several times, he came to us and gave the room access. Almost forgot, the receptionist wrote my name as"Mr.", while he copied my Identity, oh my God. 2. Since we stayed for 2 nights, the next day morning (Saturday), before we left rooms for breakfast, swim, gym, etc, we put the signs to clean up our room. We came back to the rooms around 1. 30pm, but they didn't clean the room yet. Because we're so tired, we need some nap, so we take off the Clean Signs. 3. I called hosekeeping line before we left for dinner, and I asked them to clean up 3 rooms"right now", because we already asked since morning, but they didn't come. 4. We back to our room after dinner, and the rooms already clean, but. In my room, they only gave 1 TOWEL, so I called the housekeeping line to asked 2 TOWELS. 5. My family room (the next room to mine), there was a wet duster/WIPER on the desk! And it really surprised us! How come they left it on the table! I hope my review will improve service for Novotel Tangerang. I had a lot of experience for staycation, but this is the WORST. Thanks. Ms. Agustin.

Room's clean, nice staff, good pool even if its at night, delicious meal👍

Had a wonderful experience during my stay in Novotel, fast check in and check out, nice services and I got a room with a beautiful city view and so spacious. But it is kind of hard to find parking lots because of the weekend and they have events at that time. We can get the charges free for the parking, we only need to confirm to the guard and scan the barcode. Good thing the hotel is in the mall area, it's very easy to find food and other entertainment. The pool and bar is pretty nice and all the interior looks amazing. Though the hotel is quite pricey, all worth it with the services that they have.

We just loved it here! So many complimentaries for family of 4 with kids under 16. Got a sofabed which can fit 2 kids. Great rooms, and bathroom is luxurious. Staffs are very friendly and polite. Best service in tangerang area. Nice pool and poolbar. Delicious and various food made me happy. Got hightea as compliments in the premiere lounge for 4, you can enjoy it while looking at city lights at night. Great gym. Access to mall. Just love this hotel!

We didn't get the bed as per order with made up excuses, very disappointing, Bad handling management for such a prestigiously hotel.