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Sunlake Waterfront Resort & Convention
Sunlake Waterfront Resort & Convention
Hotels
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Jl. Danau Permai Raya Blok C 1, Sunter, Kelapa Gading, Jakarta, Indonesia, 14350, Sunter, Tanjung Priok, Jakarta, Indonesia, 14350
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8.6
Impressive
From 10,501 reviews
About Accommodation
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Highlights at This Property
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Olympic-Size Swimming Pool
Top picked by Family with children
Within walking distance to Tourist Attraction
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
What Guests Say About Their Stay
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Affordable Price (14)
Excellent Service (8)
Complete Facilities (42)
Family Friendly (3)
Available Room Types in Sunlake Waterfront Resort & Convention
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What's around Sunlake Waterfront Resort & Convention
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Jl. Danau Permai Raya Blok C 1, Sunter, Kelapa Gading, Jakarta, Indonesia, 14350, Sunter, Tanjung Priok, Jakarta, Indonesia, 14350
Discover More About Sunlake Waterfront Resort & Convention
Location
Sunlake Waterfront Resort & Convention is located in area / city Sunter.
About Sunlake Waterfront Resort & Convention
Whether you are planning an event or other special occasions, Sunlake Waterfront Resort & Convention is a great choice for you with a large and well-equipped function room to suit your requirements.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Sunlake Waterfront Resort & Convention.
Sunlake Waterfront Resort & Convention is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Are you a shopaholic? Staying at Sunlake Waterfront Resort & Convention will surely spoil you for numerous shopping centers nearby.
From business event to corporate gathering, Sunlake Waterfront Resort & Convention provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Sunlake Waterfront Resort & Convention, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Sunlake Waterfront Resort & Convention is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Sunlake Waterfront Resort & Convention is suitable for you who value privacy during your stay.
This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Sunlake Waterfront Resort & Convention exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Sunlake Waterfront Resort & Convention is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Sunlake Waterfront Resort & Convention.
All facilities in Sunlake Waterfront Resort & Convention
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Lobby
Food and Drinks
- Restaurant with AC
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Buffet breakfast
- Breakfast (surcharge)
- Cafe
- Continental breakfast
- Dining area
- Early bird breakfast
- Poolside bar
- Set menu dinner
- Set menu lunch
- Show cooking restaurant
- Snacks
- Snack bar
- Vegetarian meal
Hotel Services
- Bellhop
- Concierge
- Money changer
- Doorman
- Early Check-in
- Front desk
- 24-hour Receptionist
- 24-hour security
- Late check-out
- Laundry service
- Luggage storage
- Medical service
- Multilingual staff
- Newspaper in lobby
- Newspaper
- Porter
- Tours
- Wedding service
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Early check-in
- Elevator
- 24-hour room service
- Late check-out
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Kitchenette
- Microwave
- Minibar
- Refrigerator
- Separate shower and tub
- Shower
- TV
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Heater
- Non-smoking room
- Swimming pool
- Recreation room
- Smoking area
- Terrace
Things to Do
- Children play area
- Entertainment for children
- Fitness center
- Garden
- Massage
- Outdoor facilities
- Outdoor pool
- Outdoor pool
- Pool sun loungers
- Sauna
- Spa
Business Facilities
- Business center
- Business facilities
- Computer station
- Conference hostess
- Conference room
- Meeting facilities
- Photocopier
- PRINTER
- Projector
- Business centre
Sports and Recreations
- Billiard
- Fishing
- Fitness center
- Game room
- Horse riding
- Outdoor tennis court
- Sport courts
- Table tennis
- Tennis
- Waterskiing
Transportation
- Airport transfer
- Area shuttle with surcharge
- Parking with surcharge
- Secure parking
- Shopping center shuttle (surcharge)
- Theme park shuttle (surcharge)
- Valet parking
- Valet parking (surcharge)
Accessibilty
- Accessible bathroom
- Accessible parking
- Disabled access friendly
- In-room accessibility
- Wheelchair accessible
Connectivity
- INTERNATIONAL_CALL
- LAN Internet
- LAN Internet (surcharge)
- Free WiFi
- WiFi (surcharge)
Shuttle Service
- Airport transfer (surcharge)
- Train station pickup
- Airport transfer
Family-friendly Facilities
- Kids club
- Children pool
Nearby Facilities
- Gift shop
- Shops
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Sunlake Waterfront Resort & Convention
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Minimum Age Policy
Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.
Early Check-in
You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Frequently asked question in Sunlake Waterfront Resort & Convention
What are available facilities at Sunlake Waterfront Resort & Convention?
There are top facilites at Sunlake Waterfront Resort & Convention such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sunlake Waterfront Resort & Convention?
The standard check-in time at Sunlake Waterfront Resort & Convention is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Sunlake Waterfront Resort & Convention provide breakfast?
Yes, Sunlake Waterfront Resort & Convention provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Sunlake Waterfront Resort & Convention
Overall Rating & Reviews
From 10,501 verified guests reviews
8.6
Impressive
Fantastic
3,673
Very Good
5,506
Satisfying
289
Average
1,033
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
All
affordable price (14)
excellent service (8)
complete facilities (42)
family friendly (3)
tasty food (71)
good ac (2)
friendly staffs (50)
clean room (2)
clean pool (4)
tasty breakfast (52)
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Language
English
Show Reviews with Photos
R
Ronald
10
/ 10
27 May 2024
And again. Stay with humble and kind staff makes us as stay at our own 2nd home. Rooms always clean, F&B always makes us always hunger and never enough. Front office team, always smiley ya. You are best. 😘. Mas Yayan and all team well done. And can't wait to stay there again. 😘.
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Accommodation's Reply
31 May 2024
Dear Pak Ronald, Thank you taking your precious time to share your experience at Sunlake Waterfront Resort And Convention Jakarta with a 5-star rating. We are truly elated to receive your wonderful endorsement on our great customer service. It is very gratifying to know that you found this to be a worthy experience. I am sure our team especially Mas yayan would feel motivated to receive your accolades. We look forward to many more opportunities to welcome your return. Regards, Wibowo Sampoerno. General Manager.
KK
Kunaifi K.
10
/ 10
25 May 2024
This is one of the best hotels I have ever stayed at. However, there is one issue I noticed. Unlike many other hotels of the same class that don't mind if four people from a three-person room use the restaurant, this hotel seems to be strict about the number of guests allowed per room to access the restaurant facilities. Other things were just great: staff attitude, room size, facilities, location, foods, etc.
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Accommodation's Reply
26 May 2024
Dear Mr/Mrs, Thank you for choosing Sunlake Waterfront Resort And Convention as your home away from home. We truly believe that personalized service and paying attention to the smallest details are important and as such I am delighted that our team have gone the extra mile in ensuring that you had such a great stay. Please do let us know if there is anything we can do to make your next stay even more relaxing and memorable and in the meantime we look forward to welcoming you back very soon. Kind regards. Wibowo Sampoerno. General Manager.
E***o
This is a guest profile.
10
/ 10
19 May 2024
Oke banget, excellent service.
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Accommodation's Reply
22 May 2024
Our Valued Guest, Thank you for taking your valuable time to share your experiences with your family while staying at Sunlake Waterfront Resort And Convention Jakarta with a 5 star rating via Traveloka. We are very happy to receive your extraordinary support for our outstanding customer service. It's great to know that you consider this a valuable experience. I am sure our team will be motivated to receive your award. We look forward to more opportunities to welcome you and your family back. Warm Greetings, Wibowo Sampoerno. General Manager.
AA
Ade A. A.
8.5
/ 10
15 May 2024
Ukuran kamar yg luas di banding hotel lain. Dkt dengan danau sunter. Makanan jg enak. Lbh di tingkatan lg untuk request an tamu terutama tulisan untuk honeymoon atau anniversary.
1 liked this review
Accommodation's Reply
16 May 2024
Dear Mr Ade, Thank you for providing a review after staying at Sunlake Waterfront Resort and Convention Jakarta to spend a staycation with your family. We are happy to hear that you like all the facilities we have provided, especially the spacious rooms and delicious food that meet Mr Ade's expectations. We will immediately correct any deficiencies that still occur that do not meet your expectations and we will follow up to improve our quality in the future. And we hope that we still have the opportunity to welcome Mr. Ade back to Sunlake Waterfront Resort and Convention Jakarta with much better service than before. Best regards, Wibowo Sampoerno. General Manager.
PK
PONNURU K. C.
Holiday
6.7
/ 10
29 Apr 2024
Hotel was Bit old but the Room was great. Spacious and clean, bed was good. Front staff were very helpful. But the staff at breakfast were really careless. Especially the guy at Indian dish counter (26.04.2024), he actually acts like he have not noticed us. Even we call also he will never attend to serve the food. And more over he started argue with US. I have asked to refill the India dish, he just said that he was busy. I don't under stand to whom I ask. I have been stayed in many hotels across Indonesia since 12 years. Never seen this type of treatment ever before.
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Accommodation's Reply
16 May 2024
Dear Mrs. Krishna Chaitanya Ponnuru, Thank you for taking your precious time to share your feedback. We are saddened to hear of your disappointment and would like to extend our most sincere apologies. The service shortfall you experienced is definitely not indicative of the service level that our team is committed to deliver. It is always our aim to deliver an enjoyable and memorable experience to all our valued guests and we are saddened to know that we failed on this occasion. Please accept our sincere apologies for failing to meet your expectations on this occasion. Kindly be assured that the management of Sunlake Waterfront Resort And Convention take your feedback seriously and We will definitely investigate your experience so that we can channel our best efforts to make immediate improvements and to regain your confidence in us. Regards, Wibowo Sampoerno. General Manager.
SM
Sherly M. R.
9.4
/ 10
30 Mar 2024
Hotelnya nyaman dan strategis, dekat ke mall dan daerah kelapa gading, kamarnya luas dan bersih. Staff sangat ramah, anak2 seneng stay disini. Cocok buat keluarga dan kids friendly. Interiornya oldschool, tp nyaman. Ada playground besar dan tempat main anak, kolam renangnya besar dan bersih. Enjoying our stay there, will definitely staycation disana lagi.
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1 liked this review
Accommodation's Reply
02 Apr 2024
Dear Mrs. Sherly, Warmest greetings from Sunlake Waterfront Resort and Convention Jakarta. Thank you for the positive assessment and response that Mrs. Sherly conveyed regarding the overall facilities and services as well as her experience of staying with us at Sunlake Waterfront Resort and Convention Jakarta which was in accordance with what Mrs. Sherly expected. We will convey this positive feedback to our entire team who have provided extraordinary service and as our motivation to continue to be able to improve our service even better in the future. We are waiting for Mrs. Sherly and her family to return to Sunlake Waterfront Resort and Convention Jakarta in the near future. Sincerely, Wibowo Sampoerno. General Manager.
F***Y
This is a guest profile.
10
/ 10
10 Mar 2024
Udah bbrp kali kesini, best hotel, FAVORITE deh mantap
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ap
airin p. u.
Staycation
9.7
/ 10
11 Feb 2024
I was stay here for 2 nights. It 's pleasured to have staycation here, friendly and helpful stafs. Huge rooms and clean, my toddler really comfort. Thanks a lot for the service.
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Accommodation's Reply
15 Feb 2024
Dear Mrs. Airin Putri Utami, We very much appreciate your comments regarding your stay at Sunlake Waterfront Resort And Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team especially And I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely. Wibowo Sampoerno. General Manager.
DF
Dwi F.
Staycation
9.4
/ 10
20 Jan 2024
Room was huge, good staff, and great breakfast.
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Accommodation's Reply
21 Jan 2024
Dear Mrs. Dwi, Thank you for choosing Sunlake Waterfront Resort And Convention as your stay destination. We sincerely thank you for taking the time to share Mrs. Dwi's positive experience with us, especially regarding our room and the variety of breakfast we have. Once again, thank you for sharing this experience. We hope to welcome Ibu Dwi again in the future and create unforgettable moments once again. Warm regards, Ferry Febriari. General Manager.
RA
Ratih A.
Staycation
9.7
/ 10
15 Jan 2024
+3
Photos
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Accommodation's Reply
19 Jan 2024
Dear Mrs. Ratih, Thank you for taking the time to provide a review of the Sunlake Waterfront Resort & Convention Hotel. We are happy to receive positive feedback and become the choice for accommodation needs while in North Jakarta. My team and I will always be ready to welcome Mrs. Ratih back. Warm Greetings, Ferry Febriari. General Manager.
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