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HI HOME @ Gramercy Residences

The Gramercy Residences, 4738 Salamanca, Poblacion, Makati, Metro Manila, Philippines, 1210
LOBBY HI HOME @ Gramercy Residences
LOBBY HI HOME @ Gramercy Residences
SPORT_FACILITY HI HOME @ Gramercy Residences
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7.7 Convenient
From 28 reviews
Swimming Pool
24-Hour Front Desk
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Location Info

The Gramercy Residences, 4738 Salamanca, Poblacion, Makati, Metro Manila, Philippines, 1210
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Fri, 09 Jun 2023
1 night
Guests and Rooms
1 Adult(s), 0 Child, 1 Room
Based on 28 reviews
Very Good
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great view (1)
great location (2)
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ia macapagal
/ 10
08 Sep 2019
amenities are good. but we're very disappointed with the unit. poor wifi connection, boring interior design, a cr without bidet. not recommendable.

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Sly E.
/ 10
09 Jan 2019
Business travel
Host mistakenly declared my stay for 1 day only, instead of 6 days, so on my 2nd day, I was stuck at the lobby, as I have no elevator access to get back to my room. It took half an hour to get my access. The room was not cleaned, there was a coffee cup left near the window. There were small insects in the bathroom. I’d rather pay for a hotel for the same price, at least they have daily housekeeping. The location was great though, and it’s the only redeeming factor for my stay.

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Sly E.
/ 10
23 Dec 2018
For the price, I’d rather stay in a real hotel. At least in a hotel, housekeeping is available daily, with fresh towels, toiletries, room cleaning etc. On my 2nd day, they disabled my key access because the host did not properly indicate I was staying for 6 days. Had to wait in the lobby for half an hour when I was supposed to be preparing for work. As a result, I skipped my morning workout and rushed for work. On the positive side, the location was great though, with an amazing city view, and a fitness center and pool. Will not recommend. There are better accommodations within the area.

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/ 10
19 Nov 2018
Romantic Vacation
Nice view wonderful place good people

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Rangel D. G.
/ 10
03 Nov 2018
Family vacation
Major dissapointment! What was supposed to be a relaxing staycation ended up as a major headache. Access card was not prepared for us despite the fact that i submitted the copy of my id 3 days ahead our booking date. Because of that, we were not allowed to use the pool and other amenities. We cannot even access the elevator! What a frustrating experience! Thumbs down! 👎🏻👎🏻👎🏻👎🏻👎🏻 Inefficient and irresponsible staff!

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/ 10
29 Mar 2018
Romantic Vacation
The place is great. Amenities was good as well. We love it.

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Maria T. M. T.
/ 10
21 Mar 2018
Romantic Vacation

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Annie C.
/ 10
25 Feb 2018
The room is dirty, smells so bad and found a used brief left in the cabinet and used white shirt left under the bed. Balloons from previous celebration of valentine's day where left inside the cabinet also. TV not user friendly. WiFi password hand written and hard to understand. The staff of HI HOME that will pick you up in the lobby once you booked under HI HOME. HI HOME don't provide access key if they forgot to get your ID before your day of check in. The staff decided we use a previous guest access key provided, we don't show it to the security. But problem arises when my daughter and her 3 friends decided to use the swimming pool. The pool staff wants to see the room key as proof that they are accommodated in any unit, since we are warned that we cannot show the access key my daughter decided that that they just leave the premises afraid that they might be charged Php 5,000.00. The staff who assisted us is very mean. I heard her through CP when she forgot to put down the down CP that she is berating me, threatening me and degrading me. I was able to record her voice through my daughter CP. But when she faces you she becomes a nice person. (Transformation is not complete) They never accommodated early check in and/or late check out. Cleaning materials left inside room. With dirty water inside pail. Had even needed to call security due to the staff indirectly threatening to hurt me because of my complaints (through recorder not put down CP). The staff is poor in conversation that when problem arises she kept on yanking the word "misunderstanding" for you to comprehend and as an excuse. One night stay turned into another night free when the owner took matter in her own hands and gave my daughter a night free so that they could able to use the pool. It is much better to book under Siglo suites if you want to be handled professionally, can get access card on the spot and explained the facilities and all other access to you. It's hard for HI HOME to provide access key! Need to call them every time when my daughter needs to go down the lobby and needs to go up in the room from the pool thus making them wait long time. I have proof that this thing happened.

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camille m.
/ 10
27 Dec 2017
HI HOME (DEC 25-26, 2017) we were more hassled than relaxed. Our host, Ms Lyn was nice however there's a lot issues during our overnight stay. Cons: 1. We didn't have a temporary keycard. So every time we went out the unit, we always contact them and they will go with us to give access to the elevator/parking/pool and it's frustrating because we booked weeks ago but they were not able to prepare it for us. We didn't have a choice during our stay because it was holiday and no IT personnel is available to process that. 2. The bed is very squeaky. We stayed long at the balcony so we just ignored it. 3. Chairs are squeaky too and looks old. 4. Internet was very poor. You can only use it for facebook. And it was really disappointing as we were to watch a movie online. 5. Trash from previous guests were still in the bathroom. The tissue is only one roll and did not last a day, and the bar soap were already used too. They have body/shampoo gel tho. But good thing we had our own toiletries. Pros: 1. Great view of the city at night as our unit is at the 53rd floor. 2. Near mall, supermarket and convenient stores. 3. Indoor pool at the 36th floor which has a great view of the city too. Water is cold though. But it was ok as I love swimming. 4. Gym Access. We did not try it tho. 5. Gramercy personnel are approachable.

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Krystal J. M.
/ 10
22 Dec 2017
The room has the nice view it's just that, I waited too long for the check in. I do need to call them again for me to check in. The place had some small insect, the blinds are very pull down. The lights wen off around 7 AM, knowing that the breaker was turned off. The towel, I do have to request for another one. There's no soap, shampoo and conditioner. The tissue, I have to request for another roll, which was not provided. I do have to call them from time to time for my request. I hope this feedback helps.

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Accommodation Policies
Check-in/Check-out Time
From 15:00
Before 12:00
Important Note

Deposit is required during check-in using cash

Hotel only accepts guests with minimum age of 18.

Pets are NOT allowed.

Things to Remember:
Office hours is only until 5pm during Mondays to Fridays hence, if you have booked at a last minute, 4pm onwards on a same day, we regret to inform you that the facilities are not accessible anymore since an access card can no longer be processed.
While during Saturdays, office hours is only until 12nn. Failure to send us the copy of your valid ID on or before 11am of the said day will not guarantee an access card for the use of the facilities.
No office hours during Sundays. Please book ahead of this day to enable us to process and be able to issue you an access card.
If your booking falls on a holiday, we highly suggest sending us a copy of your valid ID soonest possible time to successfully process your access card prior to your arrival. Addition Turn off lights and all appliances when you are not using them. And Lock the door and close the windows when leaving the property.
Be careful when using cooking appliances, heaters, or other fire hazards.
Treat the property like your own home.
Additional charges may apply for any loss or damages.
Guests of all ages are welcome and Infant age until 2 years Child age until 12 years
Required 4,000 pesos for security deposit
Early check in as well as late check-out charge may apply 1,500.00 pesos subject to availability
Additional toiletries are all available with charge. Guest assistance and housekeeping services is until 5pm. Pets are NOT allowed. Strictly no hanging of clothes at the balcony. Inform us ahead of time if you will be having an early check-out.
Thank you
Hotel Description

Staying at HI HOME @ Gramercy Residences is a good choice when you are visiting Poblacion.

The apartment is located only 1.79 km away from Ayala MRT Station.

This apartment is very easy to find since it is strategically positioned close to public facilities.

About HI HOME @ Gramercy Residences

Whether you are planning an event or other special occasions, HI HOME @ Gramercy Residences is a great choice for you with a large and well-equipped function room to suit your requirements.

This apartment is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at HI HOME @ Gramercy Residences.

HI HOME @ Gramercy Residences is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at HI HOME @ Gramercy Residences will surely spoil you for numerous shopping centers nearby.

HI HOME @ Gramercy Residences is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.

When staying at a apartment, the design and architecture are two important factors that can spoil your eyes. With its unique setting, HI HOME @ Gramercy Residences provides a pleasant accommodation for your stay.

From business event to corporate gathering, HI HOME @ Gramercy Residences provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at HI HOME @ Gramercy Residences, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at HI HOME @ Gramercy Residences is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, HI HOME @ Gramercy Residences is suitable for you who value privacy during your stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at HI HOME @ Gramercy Residences.

The apartment’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from HI HOME @ Gramercy Residences exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

With all facilities offered, HI HOME @ Gramercy Residences is the right place to stay.

AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi
Operational Hours
From 15:00 - Before 12:00
Are they serving breakfast?
Yes, some room provide breakfast
Hotel Services
  • Concierge
  • Money changer
  • Doorman
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
Public Facilities
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • WiFi in public area
Nearby Facilities
  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket
In-room Facilities
  • Cable TV
  • Kitchenette
  • Microwave
  • Refrigerator
  • Shower
  • TV
  • AC
  • Non-smoking room
  • Swimming pool
  • Smoking area
Things to Do
  • Fitness center
  • Indoor pool
  • Free WiFi
  • Disabled access friendly
Business Facilities
  • Business center
Sports and Recreations
  • Fitness center
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
See other 326 Apartments in Makati

Most commonly asked questions about HI HOME @ Gramercy Residences

What are available facilities at HI HOME @ Gramercy Residences?

There are top facilites at HI HOME @ Gramercy Residences such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at HI HOME @ Gramercy Residences?

The standard check-in time at HI HOME @ Gramercy Residences is starting from From 15:00 while the latest check-out time is at Before 12:00

Does HI HOME @ Gramercy Residences provide breakfast?

Yes, HI HOME @ Gramercy Residences provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.