Crowne Plaza HONG KONG KOWLOON EAST by IHG, an IHG Hotel

We got checked in to our hotel room. After a few dsys there was a water leak in the bathroom. It seemed to be voming from the fire sprinkler system. They moved us into another room. But it was kind of a pain having to pack everything up and move to another room.

It’s a great modern hotel with spacious room size … clean and comfy for a reasonable price and great customer service … especially Gary who worked in reception area with taking care of luggage…. Very polite and helpful…. For this area is close to MTR even Cheung Kwan O is the far east but very convenient and also link to few shopping malls .. I will back in this hotel for the future trip highly recommend 👍

Location is great.

Mtr convenient

Convenient public transport

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Everything is perfect to me

Good location and friendly staffs

Helpful & friendly team. Great stay in convenient location.

The staff were lovely. Garry (from concierge) helped me so much during my stay.

Friendly staffs and good location

Nice hotel with friendly staff. Very convenient for us.

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The air quality was not satisfactory. The room had a stuffy smell. Management did not take care of details. I saw rusty caulking in the bathroom and shower stall. I felt that the carpet and curtains were dusty. I witnessed that a restaurant staff dropped a spoon or a fork on the floor (during breakfast hours) while stocking up and he just picked up the spoon from the floor and put it on the tray ready to be used by customers. The variety of food served has not changed from the past three years ( I have stayed in this hotel once a year for the past three years). Management of the restaurant seems to be slacking.

Staff were friendly and helpful. Hotel was short walking distance to bus stops, shopping center and mtr station.

Television broadcast disruption regularly, also had challenges with ADA friendly services in my room could have been my fault. Everything else was good.

The hotel had all the nice amenities, the staff was great, breakfast buffet was extensive and it was a quick walk to the waterfront for dining and for talking a beatify run around the harbor walkway

Staff was very helpful to arrange connect rooms for our family, great service, friendly and prompt respond to our request

Wow! If u want privacy and noise control this is you! I’ve not been to a hotel where I can’t hear my neighbors at all. Didn’t hear any flushing of toilets, bathing, showering. This is unlike any other Crowne Plaza hotels. We weee super impressed.

Accessibility to shops, restaurants and outdoor walks