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ASTON Inn Gideon - Batam
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ASTON Inn Gideon - Batam
Hotels
Komp. Penuin Centre Blok AA No.1 Penuin , Lubuk Baja, Batam, Kepulauan Riau, Indonesia, 29432
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Traveloka
8.5 Impressive
From 1,245 reviews
See our top reviews!
Check our curated reviews for honest descriptions about this accommodation.
Fast and hassle-free during both check-in and out.
Muhammad A. F. M. A.
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Facilities
AC
Restaurant
24-Hour Front Desk
Parking
WiFi
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Location Info
Komp. Penuin Centre Blok AA No.1 Penuin , Lubuk Baja, Batam, Kepulauan Riau, Indonesia, 29432
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Per Night
Results for 1 rooms, 1 guests, staying from 06 Jun 2023 for 1 nights. 0 room options available.
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Check-in
Tue, 06 Jun 2023
Duration
1 night
Guests and Rooms
1 Adult(s), 0 Child, 1 Room
Based on 1,245 reviews
8.5
Impressive
Fantastic
368
Very Good
678
Satisfying
44
Average
155
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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strategic location (12)
nice interior (1)
friendly staffs (7)
clean room (10)
easy to find food (1)
complete facilities (1)
tasty food (4)
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T
Teng
6.1
/ 10
07 May 2023
Holiday
Overpriced unbelievable 3 stars hotel don't have a mini fridge in room. Not even a small gym no swimming pool, whole hotel only rooms and a restaurant only. They priced high because good location.
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Accommodation's Reply
13 May 2023
Dear Desmond, Greeting From aston inn gideon Batam, Apologize for the fact that our facilities did not meet your expectations during your recent stay at our hotel. We strive to provide all of our guests with the best possible experience, and it 's clear that we fell short in this instance. Regarding the fridge, it 's been our standard for aston inn gideon Batam that we do not prepare fridge in room Superior, we recommend that on your next visit to choose the deluxe room type with a price difference that is not so expensive. Please know that we are a 3 star hotel and while we try to offer the best amenities we can, we do understand that different guests have different expectations. However, we are located close to two malls and culinary places, which we hope you were able to enjoy during your stay. If you are looking for more complete facilities, we recommend trying out our 4 star hotel network, Aston Batam Hotels & Residences, which is also located in Batam City. We are confident that their facilities will meet your expectations and we hope to have the opportunity to welcome you back in the future. Regard Management aston inn gideon Batam.
Sieng E. C.
9.1
/ 10
29 Apr 2023
Shower head lose and hot water not consistent.
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Accommodation's Reply
03 May 2023
Dear Eng Chye Sieng, Greeting From aston inn gideon Batam. We apologize for the inconvenience you experienced during your recent stay at our hotel. We understand that the issue with the shower head being lose and the inconsistency of hot water had a negative impact on your stay, and we are sorry for any inconvenience caused. We take all maintenance issues seriously, and we have alerted our maintenance team to investigate and repair the issue as soon as possible. We appreciate your feedback, as it helps us to identify areas where we can improve our services. We want to assure you that we are committed to providing our guests with a comfortable and enjoyable stay, and we will take all necessary steps to ensure that we meet and exceed your expectations in the future. Once again, please accept our sincerest apologies for any inconvenience caused. We hope that you will give us another opportunity to provide you with a better experience in the future. Regards Management aston inn gideon Batam.
GA
George A. A.
8.7
/ 10
16 Mar 2023
Great location, get room with sink unexpectedly so have more space to put food, quick check in and check out.
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Accommodation's Reply
08 Apr 2023
Dear Mr. George, Thanks for leaving us your review. We are thrilled that you loved your experience. Your review reaffirms the hard work we put in every day. So thanks for your words and we look forward to seeing you again. Best regards, Management aston inn gideon Batam.
Yosza D.
8.5
/ 10
17 Feb 2023
Business
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Accommodation's Reply
16 Mar 2023
Dear Yosza, Greetings from Aston Inn Gideon Batam. Thank you for taking the time to share your experience at the hotel. We try constantly improve and learn from feedback, so please let me know how I can better meet your expectations in the future. Best Regard Management Aston Inn Gideon Batam.
CY
Cheng Y. N.
9.4
/ 10
09 Dec 2022
Holiday
Allow early check in at 1pm. Reasonable breakfast. Hassle free check in and check out.
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Accommodation's Reply
20 Dec 2022
Dear cheng, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon - Batam
NN
Natimah N.
10
/ 10
05 Nov 2022
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MK
MONG K. C.
8.5
/ 10
19 Sep 2022
Everything was excellent staff very helpful and polite thump up keep it up.
1 people found this helpful
Accommodation's Reply
27 Sep 2022
Dear Mong, Thank you for taking the time to share your experience with us.Glad to know that our team delivered helpful and excellent service and made sure you had a memorable experience at our hotel.Thank you for your high praises toward ASTON INN Gideon Batam, we hope that we will have the pleasure to welcome you back in the not too distant future !Thank you and regards,Management ASTON INN Gideon Batam
HF
Hendri F. C.
8.5
/ 10
14 Aug 2022
Business
Good, but no breakfast. Will be better if include breakfast.
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Accommodation's Reply
19 Aug 2022
Dear Mr.Hendri, Warm greetings from ASTON INN Gideon Batam, Thank you for choosing ASTON INN Gideon Batam for your stay while in Batam and for taking the time to rate and review us. Reading this rating you have given, we are very sorry that we have not fully succeeded in making your stay a memorable one and for that we apologize if the services and facilities we provide have not met your expectations. We have conveyed your appreciation for the service of our staff. However, your feedback on included Breakfast We immediately followed up with the relevant team Thank you for sharing this with us and we believe the comfort of our guests is also the key to our success working in this industry. Thank you again for the rating and review that has been given and see you again on the next visit. Regards, Management ASTON INN Gideon Batam
YR
Yati R.
10
/ 10
16 Jul 2022
Checking in and out was hassle free. Breakfast was sumptuously satisfying and varieties. Amenities was within reach example malls, cafes and spa massages. Good deal value for money and recommended.
1 people found this helpful
Accommodation's Reply
19 Jul 2022
Dear Yati, Thank you so much for taking the time to leave us this amazing review.We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Best regards, Management ASTON INN Gideon Batam
HW
Ho Weng T.
6.4
/ 10
17 May 2022
The door card at times when you are back from somewhere can't open the door and gotta go back to reception to rescan it then it can open the door. The most funny part is toilet without any hook to hang your clothes or towel if you going for a bath. TV channels are so limited and hard to access channel you looking for. Hot water is not hot if you shower early in the morning 5.30am. No fridge to store drinks which I bought at Mart etc etc … hopefully management look into all this to upgrade their standards for competing others in future. Thanks!
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Accommodation's Reply
21 May 2022
Dear Mr Ho,
Thank you for your input regarding our facilities, we apologize for the inconvenience. Regarding the bathroom clothes hanger, hot water bath and the problematic Tv Chanel, these 3 things have been done by our Engineering team and for room key problem, we suggest your room key card not too long in touch with the mobile phone because it will make an error automatically. Kindly inform you that the fridge is not available for the superior rooms, but we do have a fridge starting from the Deluxe room category. We are very grateful for your attention, and we hope that you will give us the opportunity to serve you better in the near future.
Sincerely,
Management Aston INN Gideon Batam
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Accommodation Policies
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Minimum Age Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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Hotel Description
Location
ASTON Inn Gideon - Batam is a hotel in a good neighborhood, which is located at Lubuk Baja.
Not only well positioned, but ASTON Inn Gideon - Batam is also one of hotels near the following Ria Bintan Golf Club within 45.06 km and Pasar Oleh Oleh Market within 40.97 km.
About ASTON Inn Gideon - Batam
From business event to corporate gathering, ASTON Inn Gideon - Batam provides complete services and facilities that you and your colleagues need.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at ASTON Inn Gideon - Batam.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from ASTON Inn Gideon - Batam exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
ASTON Inn Gideon - Batam is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, ASTON Inn Gideon - Batam is the right place to stay.
Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, WiFi |
Operational Hours | From 14:00 - Before 12:00 |
Are they serving breakfast? | Yes, some room provide breakfast |
Facilities
Public Facilities
- Parking
- Coffee shop
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Shower
- TV
Hotel Services
- Bellhop
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Newspaper in lobby
General
- AC
- Connecting rooms
- Family room
- Smoking area
Nearby Facilities
- ATM/Banking
- Hair salon
- Laundry
- Supermarket
Food and Drinks
- Bar
- Breakfast
Accessibilty
- Accessibility equipment
- Wheelchair accessible
Business Facilities
- Meeting facilities
- Projector
Kids and Pets
- Babysitting
Things to Do
- Massage
Connectivity
- Free WiFi
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Most commonly asked questions about ASTON Inn Gideon - Batam
What are available facilities at ASTON Inn Gideon - Batam?
There are top facilites at ASTON Inn Gideon - Batam such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at ASTON Inn Gideon - Batam?
The standard check-in time at ASTON Inn Gideon - Batam is starting from From 14:00 while the latest check-out time is at Before 12:00
Does ASTON Inn Gideon - Batam provide breakfast?
Yes, ASTON Inn Gideon - Batam provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
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