Cahaya Rahman Guest House Syariah Banjarbaru

The service is super, the mother is very friendly. The rooms are nice.

OK, close to delicious lontong stall Banjar.

The rooms are clean, maintained in typical Kalimantan friendly manners, there is plenty of water available because you use a dispenser outside the room. Recommended. Disadvantage = some of the bathroom tiles were not installed properly so there was water pooling. Not a place for guests looking for warm water for bathing.

I was very disappointed with the staff's attitude when receiving us. To be objective, I will tell you 2 sides, negative and positive, of this accommodation, in my eyes. Negative side: - The staff's attitude was very unfriendly. - Chronology: I arrived in the Banjarbaru area at 01.10 in the morning, and then got lost while following Maps directions to the accommodation. Maps took me through Jalan Saadah until I arrived at a broken bridge (and had not been rebuilt). The road is small, it is not easy to find an alternative route in the Saadah area, because maps always direct me to cross the broken bridge. Finally I decided to leave the prayer area, go to Q mall Banjarbaru, then call the inn to ask for directions to the inn. How was the response? Initially it was answered by a woman (this inn included 2 telephone numbers on the voucher, the first number was not picked up after being called several times. The second number was picked up by this woman). The woman didn't answer any instructions, and asked a man to answer my phone. The man's voice seemed angry, with a tone that was not gentle. Instead of politely directing me, he always said "You can't go astray sir, follow Maps". Why is the response like that? As an inn staff member (maybe he is not staff, but rather the owner who is also staff, I don't know), he should direct guests who are lost. Not emotional, scolding and blaming. Moreover, in my car there were 2 people who had seen the Maps directly, so, those who read the maps and were misled, were 2 heads. Not just 1 head. So, I'm not making this up, but it's true that Maps misled us. Upon arrival at the inn, we were opened at the gate by a woman wearing a headscarf, with a very sour face, sharp gaze. Not smiling at all. The woman only started smiling when she handed us the room key. The man who answered our call in a sour tone, stood in front of the building in the middle of the inn, with a face without a smile at all, and body movements like a boss who wanted to scold his subordinates. He then lectured us about Maps, he was still defensive and denial, blaming us for getting lost because of Google Maps. We don't need to be lectured, our position is that of consumers who will stay at their accommodation, not students/employees who are taught and scolded by their boss. What was even more unpleasant, the man said: "You called at an hour that wasn't supposed to be, when people were sleeping. And remember, it's not your accommodation's fault if you get lost. You shouldn't blame Maps.” — imagine, these attitudes and sentences are issued by the inn staff. Is it appropriate for consumers to be treated like that? If you really don't want to be disturbed when you sleep, it's best not to open an accommodation. Because consumers can come at any time, and at any time they need help from accommodation staff. And when consumers get lost because of Maps, does that mean consumers blame the accommodation? Certainly not. Why does the staff's attitude seem to be scolding, defensive, and not accepting that customers are lost because of Maps. I'll give you input, sir, if any consumers get lost and call you carefully. Your response should be well directed. Not blaming consumers, and not accepting it. Positive side:• I only stayed here from 01.30 (when I arrived at the accommodation), until 06.30 (I left the accommodation). In the 5 hours I was there, I had no problems with the room. The AC is cold, the bathroom functions well. Recommendations from me:• The attitude of the staff here in my opinion is really problematic, and tends to be emotional, I felt there was no friendliness at all from the male staff that I met. On the part of the female staff, as I explained above, she only started smiling when she handed me the key. This is the first time I have stayed at an inn where the staff's attitude is like this. It was as if his guest (me) was like his subordinate who he could scold and lecture. Personally, I don't recommend you stay here, because for a similar price, there are other accommodations with friendlier staff attitudes and similar facilities.

The rooms are clean, comfortable and not too noisy from vehicles outside.

Her mother is friendly, quite helpful with our needs. Quality according to price. The feel is comfortable.