I have problems with their crappy lifts! 😂 Both didn't have a working censor! You WILL get crushed by the doors if nobody is pressing the ‘ open door <>’ button from the inside 💀 This is a safety hazard, please fix this. And the view from the room … My god … The window was facing a building rubble. It was like staying in the middle of a war zone … They didn't even bother to fix the bathroom door handle. The screw holes were stripped, so the whole handle came off whenever I pulled it to close the door. I also asked for a spare key card, usually other hotels will gladly give you one as long as you pay a deposit. But they refused to give me one, because they said it was peak season? It was pissing me off. I know the staffs were only following the management 's instructions, but seriously what the fuck? You guys couldn't even give a spare key card? Quite embarrassing coming from a hotel chain in the same group with Aston. I had ever stayed in FaveHotel Bojonegoro & none of these grievances happened on my stay there. Oh, and the WiFi did NOT work. All in all, I will never stay here again, unless I absolutely need to stay in Rungkut.