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Hotel Neo Gubeng - Surabaya by ASTON

Hotels
Jalan Jawa No. 17 - 18, Gubeng, Surabaya, Jawa Timur, Indonesia, 50281
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About Accommodation

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Staying at Hotel Neo Gubeng - Surabaya by ASTON is a good choice when you are visiting Gubeng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

See All Reviews
Strategic Location (74)
Good Ac (5)
Friendly Staffs (31)
Clean Room (50)
10.0
/ 10
Eko H.
Second time stay at this hotel. just stay vacation with my beloved family during long weekend. only at Surabaya because of pandemic & we decided to stay at here. this hotel is very comfort, clean, we enjoy it very much. we choose space room & I think this room is suitable for big family. in the morning, breakfast is delicious, we like it. the last but not the least this hotel have implemented health protocols well. so don't worry if you want to stay at this hotel. this hotel is one of the best choice hotel if you want to vacation but still in Surabaya with family.

What's around Hotel Neo Gubeng - Surabaya by ASTON

Discover More Places
Jalan Jawa No. 17 - 18, Gubeng, Surabaya, Jawa Timur, Indonesia, 50281
Lobby Hotel Neo Gubeng - Surabaya by ASTON
Exterior 2 Hotel Neo Gubeng - Surabaya by ASTON

Discover More About Hotel Neo Gubeng - Surabaya by ASTON

Location


Staying at Hotel Neo Gubeng - Surabaya by ASTON is a good choice when you are visiting Gubeng.

The hotel has a very good location, also near the Juanda International Airport (SUB), which is only 12.58 km away.

The hotel is located only 9.94 km away from Sepanjang Station.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Hotel Neo Gubeng - Surabaya by ASTON

Hotel Neo Gubeng - Surabaya by ASTON is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Hotel Neo Gubeng - Surabaya by ASTON is the perfect place to stay that provides decent facilities as well as great services.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Hotel Neo Gubeng - Surabaya by ASTON provides a pleasant accommodation for your stay.

From business event to corporate gathering, Hotel Neo Gubeng - Surabaya by ASTON provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Hotel Neo Gubeng - Surabaya by ASTON, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Hotel Neo Gubeng - Surabaya by ASTON is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Neo Gubeng - Surabaya by ASTON.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Neo Gubeng - Surabaya by ASTON exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Neo Gubeng - Surabaya by ASTON is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Neo Gubeng - Surabaya by ASTON is the right place to stay.

All facilities in Hotel Neo Gubeng - Surabaya by ASTON

Bar, Cafe and Lounge Hotel Neo Gubeng - Surabaya by ASTON
Bar, Cafe and Lounge
Functional Hall Hotel Neo Gubeng - Surabaya by ASTON
Functional Hall
Lobby Hotel Neo Gubeng - Surabaya by ASTON
Lobby
Exterior Hotel Neo Gubeng - Surabaya by ASTON
Exterior
Bedroom Hotel Neo Gubeng - Surabaya by ASTON
Bedroom

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage

General

  • AC
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Smoking area

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Buffet breakfast

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Things to Do

  • Massage
  • Spa
  • TV lounge

Business Facilities

  • Business center
  • Meeting facilities

Transportation

  • Car rental

Connectivity

  • LAN Internet

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Hotel Neo Gubeng - Surabaya by ASTON

Important Note
In relation with the Mayor of Surabaya's instruction letter to stop the spread of Covid-19 virus, hotel guests from outside Surabaya who plan to stay for more than 3 days (2 nights) are required to show negative swab/RT-PCR test result upon check in.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently asked question in Hotel Neo Gubeng - Surabaya by ASTON

What are available facilities at Hotel Neo Gubeng - Surabaya by ASTON?
There are top facilites at Hotel Neo Gubeng - Surabaya by ASTON such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Neo Gubeng - Surabaya by ASTON?
The standard check-in time at Hotel Neo Gubeng - Surabaya by ASTON is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Neo Gubeng - Surabaya by ASTON provide breakfast?
Yes, Hotel Neo Gubeng - Surabaya by ASTON provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Hotel Neo Gubeng - Surabaya by ASTON

Overall Rating & Reviews

From 4,294 verified guests reviews
8.5
Impressive
Fantastic
1,323
Very Good
2,280
Satisfying
199
Average
492
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
strategic location (74)
good ac (5)
friendly staffs (31)
clean room (50)
great cleanliness (6)
excellent service (4)
tasty breakfast (10)
great facilities (6)
spacious room (5)
tasty food (26)
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Show Reviews with Photos
H***m
This is a guest profile.
10
/ 10
15 Apr 2024
- Lokasi strategis, dekat stasiun gubeng.- kamar spacious dan bersih.- makanan cukup variatif, masih hangat dan fresh.- petugas di restaurant cekatan sehingga piring kotor tidak menumpuk.- satpam ramah dan sangat membantu saat parkir.

Like this review?

NA
NOR A. B. A.
Transit
8.5
/ 10
31 Jan 2024
Good and affordable hotel nearby to Surabaya Gubeng Station (17-20 mins by walk). Easy to catch Grab Bike, near to convenience store of 1-2 minutes walk. The bed are comfy and suitable for a short 2-3 nights. The breakfast variety are adequate but sufficient. The staffs are friendly and helpful.
Review photo of Hotel Neo Gubeng - Surabaya by ASTON from Nor A. B. A.
Review photo of Hotel Neo Gubeng - Surabaya by ASTON 2 from Nor A. B. A.
Review photo of Hotel Neo Gubeng - Surabaya by ASTON 3 from Nor A. B. A.

1 liked this review

Accommodation's Reply
17 Feb 2024
Dear nor azrul bin aris. Thank you for thank you for a positive feedback you write for us. Can't wait to welcome you back to Surabaya in the next trip. Have a good day. Sincerely Yours. Rendy Lysander. Hotel Manager.
KT
Kharisma T.
6.6
/ 10
22 Dec 2023
Everything is good, it 's just that the wifi is unusable. It 's deal breaker for me. Sorry I could not stay there again if the wifi is that bad.

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Accommodation's Reply
27 Dec 2023
Dear Kharisma Tauhid. Thank you for review and suggestion and input during stay at Hotel Neo Gubeng Surabaya Well and clear, it will definitely add the spirit of my team to always provide and improve the best service to every guest. Sure will follow up as soon as possible all your suggestion to Dept IT. We are waiting for your next visit to Surabaya certainly stay at Hotel Neo Gubeng Surabaya. Best Regard. Rendy Lysander. Hotel Manager.
IL
Indi L. C.
10
/ 10
01 Dec 2023
Review photo of Hotel Neo Gubeng - Surabaya by ASTON from Indi L. C.

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Accommodation's Reply
27 Dec 2023
Dear Indi Luluk Chaulah. Thank you so much for taking the time to leave us a great review. Greetings, Randy Lysander. Hotel Manager.
Translated by Google Icon
fa
farnas a. p.
Business
9.7
/ 10
24 Sep 2023
Review photo of Hotel Neo Gubeng - Surabaya by ASTON from Farnas A. P.

1 liked this review

Accommodation's Reply
04 Oct 2023
Dear Farnas Ady Pramono. Thank you for rating us, we look forward to welcome you back again in our hotel. Best Regard, Rendy Lysander. Hotel Manager.
Sb
Selamat b. M.
Holiday
9.7
/ 10
09 Aug 2023
A pleasant stay for the price we paid.

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Accommodation's Reply
18 Aug 2023
Dear Selamat bin Mohamed. Thank you for thank you for a positive feedback you write for us. Can't wait to welcome you back to Surabaya in the next trip. Have a good day. Sincerely Yours. Rendy Lysander. Hotel Manager.
TR
TAUFIQUL R.
9.7
/ 10
26 Jun 2023
Comfy place near gubeng train stasiun. Affordable price for good service.
Review photo of Hotel Neo Gubeng - Surabaya by ASTON from Taufiqul R.
Review photo of Hotel Neo Gubeng - Surabaya by ASTON 2 from Taufiqul R.

Like this review?

IM
I Made N.
Business
8.5
/ 10
02 Jun 2023
Good service 👍🏽 recommended. Awesome.

Like this review?

Accommodation's Reply
16 Jun 2023
Dear I made Nugraha. Thank you for thank you for a positive feedback you write for us. Can't wait to welcome you back to Surabaya in the next trip. Have a good day. Sincerely Yours. Rendy Lysander. Hotel Manager.
AS
Anita S.
9.1
/ 10
27 May 2023
The location only short trip from Gubeng Station, perfect for transit. The receptionist kind and do quick check in for guest. The drinking water available in rooms corridor, which is good for environment (reducing the use of plastic bottle) and guest can take water based on the self-consumption. Cons: the air conditioning should be maintained, it is still hot in the room although the setting at 18 C. The bath towel needs to renew, looks it become use more than 10 years.
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Accommodation's Reply
16 Jun 2023
Dear Anita Sukmawati. Thank you for your recent review of our hotel. We appreciate all customer feedback as it helps us to improve the service that we provide to our guests. We look forward to seeing you again. Best Regards, Rendy Lysander. Hotel Manager.
YP
Yudha P.
Staycation
9.7
/ 10
22 May 2023
Review photo of Hotel Neo Gubeng - Surabaya by ASTON from Himawan T. Y. P.
Review photo of Hotel Neo Gubeng - Surabaya by ASTON 2 from Himawan T. Y. P.

Like this review?

Accommodation's Reply
28 May 2023
Dear Himawan Tri Yudha Perwira. Thank you for your nice review, we look forward to welcome you back again in our hotel. Best Regard, Rendy Lysander. Hotel Manager.
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