Search Hotels
See All Photos
Novotel Semarang
Hotels
8.4
/10
Very Good
2,275 reviews
What Guests Say About Their Stay
Distance To City Center (36)
Staff Friendliness (33)
Room Space (32)
Surroundings (29)
Sutrisman
9.1
/ 10
So impressive cause they applied covid protocol properly. In such conditions all we need is a comfort, clean and safe room to stay. Spending time in lobby restaurant with a cup of coffee and having tasty food of breakfast before starting a new day were more than enough for me.
Elfi E. L.
10.0
/ 10
Easy check in even though we were later than expected. They had strict rule in regards to Covid-19 issue. We were lucky to have prepared our Antigen result report to show upon arrival at check in desk. It showed us their concern on guest's safety. For now, that is most important to bring up on our review. Loved the stay!
aloysius g. p.
8.5
/ 10
great hotel service . reception is very kind.
Tontje H.
8.5
/ 10
The hotel is very clean and friendly.
Felicia Kansil
8.5
/ 10
The hotel is ok and it was located in central Semarang.
In the Area
See Map
Jl. Pemuda 123, Semarang 50132, Central Java, Indonesia, Semarang Tengah, Semarang, Jawa Tengah, Indonesia, 50132
Main Facilities
Read More
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Read More
Available Room Types in Novotel Semarang
Speed up your search by choosing what you need
Price Display
Per room per night (excl. taxes & fees)
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!
Got it
What's around Novotel Semarang
Discover More Places
Jl. Pemuda 123, Semarang 50132, Central Java, Indonesia, Semarang Tengah, Semarang, Jawa Tengah, Indonesia, 50132
Discover More About Novotel Semarang
Location
Staying at Novotel Semarang is a good choice when you are visiting Sekayu.
About Novotel Semarang
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Novotel Semarang is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Novotel Semarang.
All facilities in Novotel Semarang
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Hotel Services
- Express check-in
- Express check-out
- 24-hour Receptionist
Transportation
- Valet parking
- Airport transfer
Public Facilities
- Parking
- WiFi in public area
Kids and Pets
- Babysitting
Things to Do
- Outdoor pool
General
- Swimming pool
In-room Facilities
- TV
Accommodation Policy & General Information in Novotel Semarang
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Number of floors in Novotel Semarang | 8 |
Another facilities in Novotel Semarang | Express check-in, Express check-out, 24-hour Receptionist, Valet parking, Airport transfer |
Frequently asked question in Novotel Semarang
What are available facilities at Novotel Semarang?
There are top facilites at Novotel Semarang such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Novotel Semarang?
The standard check-in time at Novotel Semarang is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Novotel Semarang
Traveloka (2,275)
8.4
Very Good
From 2,275 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.5
Meal
8.2
Location
8.8
Service and Facilites
8.5
People often mention about Novotel Semarang
All
Distance to City Center (26)
Surroundings (23)
Staff Friendliness (23)
Room Space (23)
Bedroom (23)
Bathroom (22)
Accessibility (20)
Ambiance (18)
Taste (18)
Hotel Area (17)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Novotel Semarang
Number of reviews per page
20
40
Customer reviews
dp
dini p.
8.8
/10
Reviewed 2 week(s) ago
Spacious room, just maybe need some rejuvenation for furniture and curtains. Lift also need to be updated. Food is quite varied and tastes good. What is quite annoying is the narrow parking area so it is difficult to turn. Apart from that, the staff are friendly. Especially the staff in the restaurant during breakfast. When we asked for ice cubes they immediately provided it, and the service was very good. The location of the hotel is strategic, close to the mall, many places to eat around the hotel, and fun on Sunday morning jogging from the hotel to Simpang Lima.
Read More
See original
Find this review helpful?
Accommodation's Reply
30 Apr 2025
Dear Ms. Dini P, We greatly appreciate your comments regarding your stay at Novotel Semarang. It is a pleasure to receive such detailed positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Sincerely, Pupung Sutisna. General Manager.
See original
g***o
Business
9.1
/10
Reviewed 2 week(s) ago
First time staying at this hotel, the lobby is comfortable, the staff is also friendly. The cleanliness and comfort of the room is good, the room is clean and comfortable. Satisfied staying at Novotel.
See original
Find this review helpful?
AG
Audy G.
Staycation
9.7
/10
Reviewed 3 week(s) ago
Hotels, especially room furniture, need renovation.
Find this review helpful?
Accommodation's Reply
28 Apr 2025
Dear Ibu Audy G,
Thank you for taking the time to tell us about your experience at the Novotel Semarang. I am sorry that your stay with us did not meet your expectations. please allow me to express my sincerest apologies.
At Novotel, we strive to provide a superior service for every customer. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem in order to prevent any future recurrence.
We appreciate hearing your concerns, and it is our hope that you will grant us the opportunity to better serve you in the near future.
Kind regards
Pupung Sutisna
General Manager
S***i
Leisure
9.1
/10
Reviewed 3 week(s) ago
For the restaurant, the avocado juice drink has no taste and the lychee tea is also the same, lacking in taste.
See original
Find this review helpful?
Accommodation's Reply
24 Apr 2025
Dear Valued Guest, Thank you for your feedback. Your feedback means a lot to us to continue to make improvements in all aspects. We will convey your message to all staff to continue to improve the quality of our services. Once again, thank you for taking the time and sharing your experience. We hope you can return to stay at Novotel Semarang and get a better experience than before. Thank you. Sincerely, Pupung Sutisna. General Manager.
See original
TF
Triyono F.
Business
9.4
/10
Reviewed 3 week(s) ago
The hotel is good, clean, and consistently well-maintained. The check-in and check-out processes are very quick. It boasts the best location in town, with many recommended street food options nearby. The breakfast offers a wide variety of choices, and most of it is delicious. The central air conditioning system is very cold, so we couldn't adjust the temperature. For the future, the hotel might consider updating the furniture in the rooms, such as the chairs and sofa, as they appear old. More importantly, they really need to replace the towels!
Read More
Find this review helpful?
D***n
Transit
9.1
/10
Reviewed 3 week(s) ago
Spacious room, comfortable, will come back again.
See original
Find this review helpful?
Accommodation's Reply
22 Apr 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at Novotel Semarang. It is a pleasure to receive such detailed positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Sincerely, Pupung Sutisna. General Manager.
See original
A***i
Leisure
10.0
/10
Reviewed 4 week(s) ago
I stayed 2 nights some time after Eid when approaching the end of the Eid holiday. The location is strategic and comfortable. There is a swimming pool and the service provided is quite good. Thank you.
See original
2 people find it helpful
Accommodation's Reply
16 Apr 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at Novotel Semarang. It is a pleasure to receive such detailed positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Sincerely, Pupung Sutisna. General Manager.
See original
Dr Harsono N. S. M. M. M.
Staycation
10.0
/10
Reviewed 4 week(s) ago
A hotel with good service and responsible staff.
See original
Find this review helpful?
Accommodation's Reply
16 Apr 2025
Dear from. Harsono, Thank you for your kind feedback and for sharing your good impressions during your stay. We are grateful that you found our hotel in good condition and our team provided the best service during your stay. We will continue to work hard to ensure the smooth running and maintain the trust of all our guests. We look forward to welcoming you back to Semarang! Best regards, Pupung Sutisna. General Manager
See original
P***r
Business
9.1
/10
Reviewed 4 week(s) ago
The hotel is an old building but well maintained, the staff are friendly and the soundproofing is also good so you can sleep soundly.
See original
1 people find it helpful
Accommodation's Reply
16 Apr 2025
Dear Valued Guest, Thank you for your kind feedback and for sharing your good impressions during your stay. We are grateful that you found our hotel in good condition and our team provided the best service during your stay. We will continue to work hard to ensure the smooth running and maintain the trust of all our guests. We look forward to welcoming you back to Semarang! Best Regards, Pupung Sutisna. General Manager.
See original
RM
Riko M.
Leisure
10.0
/10
Reviewed 4 week(s) ago
Very nice hotel and quiet in the room. Food is delightful and the distance to the city is very close (5 minutes walk).
1 people find it helpful
Accommodation's Reply
16 Apr 2025
Dear Bapak Riko M,
Thank you for your perfect rating for Novotel Semarang.
We hope that your recent stay with us was up to your expectation.
We will continue to walk the extra mile and exceed your expectations.
I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Looking forward to welcoming you back in the near future.
Wishing you have a good day!
Best Regards,
Pupung Sutisna
General Manager
g***g
Leisure
6.7
/10
Reviewed 5 week(s) ago
The hotel is an old building with some furniture peeling off. The room smells of cigarettes (no 404), the shower is one with the bathtub so I don't feel safe taking a bath there. The water flow is also small. The food is so-so.
See original
Find this review helpful?
Accommodation's Reply
11 Apr 2025
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Novotel Semarang. I am very sorry that the experience did not meet your expectations. Please allow us to express my sincere apologies. Your feedback means a lot to us to continue to improve our services and all aspects. We have conducted an investigation with the relevant team and also discussed with the head of department to arrange refresher training to be conducted periodically. Hopefully this can reassure you that we take appropriate action seriously and disciplinary action has been taken to address the issue to prevent recurrence in the future. We sincerely hope that you will give us the opportunity to serve you better in the near future. Best regards, Pupung Sutisna. General Manager.
See original
N***l
Transit
8.8
/10
Reviewed 5 week(s) ago
This is my first time staying here, because the hotel in front that we usually book is full. We requested a room with a connecting door because we were staying as a family, but we didn't get one because we just checked in at night. But I didn't expect to get a room that exceeded my expectations. Comfortable, spacious and clean. The breakfast is also delicious and varied. Good job 👍👍
Read More
See original
Find this review helpful?
Accommodation's Reply
07 Apr 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at Novotel Semarang. It is a pleasure to receive such detailed positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Sincerely, Pupung Sutisna. General Manager.
See original
a***s
9.4
/10
Reviewed 5 week(s) ago
A pleasant place for recreation.
See original
Find this review helpful?
Accommodation's Reply
07 Apr 2025
Dear Valued Guest, Thank you for your kind feedback and for sharing your good impressions during your stay. We are grateful that you found our hotel in good condition and our team provided the best service during your stay. We will continue to work hard to ensure the smooth running and maintain the trust of all our guests. We look forward to welcoming you back to Semarang! Best Regards, Pupung Sutisna. General Manager.
See original
R***i
9.4
/10
Reviewed 5 week(s) ago
The hotel staff service is all friendly
See original
Find this review helpful?
Accommodation's Reply
11 Apr 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at Novotel Semarang. It is always a pleasure to receive positive feedback from you. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Sincerely, Pupung Sutisna. General Manager
See original
SP
Shella P.
Leisure
8.8
/10
Reviewed 5 week(s) ago
The location is very strategic. Near Paragon, City Hall, Lawang Sewu, and near the mall. What makes it nice is that as soon as you go out you can see the big road. The hotel is clean. If I may give some input, maybe it's time to upgrade the bed and pillows. It's a bit flat. The hotel towels are very clean, white, no stains
See original
Find this review helpful?
Accommodation's Reply
11 Apr 2025
Dear Ms. Shella P, We greatly appreciate your comments regarding your stay at Novotel Semarang. It is always a pleasure to receive such detailed positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Sincerely, Pupung Sutisna. General Manager
See original
R***D
Staycation
9.4
/10
Reviewed 6 week(s) ago
Great location and hotel, perfect for everything.
See original
Find this review helpful?
Accommodation's Reply
07 Apr 2025
Dear Valued Guest, Thank you for your kind feedback and for sharing your good impressions during your stay. We are grateful that you found our hotel in good condition and our team provided the best service during your stay. We will continue to work hard to ensure the smooth running and maintain the trust of all our guests. We look forward to welcoming you back to Semarang! Best Regards, Pupung Sutisna. General Manager
See original
O***m
Transit
9.1
/10
Reviewed 6 week(s) ago
Comfortable, Enjoyable, Fun and Friendly
See original
Find this review helpful?
Accommodation's Reply
07 Apr 2025
Dear Valued Guest, Thank you for your kind feedback and for sharing your good impressions during your stay. We are grateful that you found our hotel in good condition and our team provided the best service during your stay. We will continue to work hard to ensure the smooth running and maintain the trust of all our guests. We look forward to welcoming you back to Semarang! Best Regards, Pupung Sutisna. General Manager
See original
DK
Deni K.
Business
9.4
/10
Reviewed 12 week(s) ago
The room is spacious, comfortable and clean. The location is very strategic, the staff is friendly. Thank you for the service.
See original
3 people find it helpful
Accommodation's Reply
24 Feb 2025
Dear Mr. Deni, Thank you for your kind feedback and for sharing your positive impressions during your stay. We are grateful that you found our hotel in good condition and that our team provided the best service during your stay. We will continue to work hard to ensure the smooth running and maintain the trust of all our guests. We look forward to welcoming you back to Semarang! Best regards, Pupung Sutisna. General Manager.
See original
J***i
Leisure
10.0
/10
Reviewed 18 week(s) ago
Our family enjoyed staying at this hotel with its location close to the city center, shopping areas and tourist attractions. The staff service is friendly, the rooms are comfortable and clean.
See original
3 people find it helpful
I***l
Leisure
9.7
/10
Reviewed 18 week(s) ago
Looking out the impressive and beautiful window
See original
1 people find it helpful
Accommodation's Reply
09 Jan 2025
Dear Valued Guest, Thank you for your kind feedback and for sharing your positive impressions during your stay. We are grateful that you found our hotel in good condition and our team provided the best service during your stay. We will continue to work hard to ensure the smooth running and maintain the trust of all our guests. We look forward to welcoming you back to Semarang! Best Regards, Pupung Sutisna. General Manager.
See original
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Haven’t found what you’re looking for?
See Other Accommodations in Semarang
About Traveloka
Facebook
Instagram
TikTok
Youtube
Telegram
TRAVELOKA SERVICES PTE. LTD. Travel Agent Licence Number: TA02740. Tel: (+65) 69118110
Copyright © 2025 Traveloka. All rights reserved