Pacific Palace Hotel

Hotels
8.5
/10
Very Good
1,167 reviews

What Guests Say About Their Stay

Staff Friendliness (36)
Bedroom (36)
Room Space (34)
Ambiance (32)
MOHD N. N.
8.5
/ 10
Clean room, nice service and great for holiday.
Ferry FH Soetanto
10.0
/ 10
H Pasific Palace Is the best...very good hotel
In the Area
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Jalan Duyung Sei, Jodoh, Batu Ampar, Batu Ampar, Batam, Kepulauan Riau, Indonesia, 29432

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Pacific Palace Hotel is a hotel in a good neighborhood, which is located at Batu Ampar. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Pacific Palace Hotel

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Jalan Duyung Sei, Jodoh, Batu Ampar, Batu Ampar, Batam, Kepulauan Riau, Indonesia, 29432
Lobby Pacific Palace Hotel
Lobby 2 Pacific Palace Hotel

Discover More About Pacific Palace Hotel

What You Might Like - All About Pacific Palace Hotel

The Pacific Palace Hotel consistently receives rave reviews, with guests praising its exceptional service and stunning location. Many appreciate the hotel's commitment to providing a truly luxurious experience, from the moment you step into the elegant lobby to the comfortable and well-appointed rooms. The hotel's proximity to key attractions and convenient transport links is another major draw for visitors. Overall, guests consistently describe their stay as relaxing, memorable, and exceeding expectations. A recent review summed it up perfectly: "A truly wonderful stay! The staff were incredibly friendly and helpful, and the hotel itself was beautiful and impeccably clean."

What sets the Pacific Palace Hotel apart is its blend of modern luxury and traditional hospitality. The hotel boasts a range of amenities designed to cater to every need, from a state-of-the-art fitness centre to a tranquil spa. The hotel's commitment to sustainability is also a significant plus point for environmentally conscious travellers. Its popularity stems from its ability to offer a luxurious escape without compromising on convenience or comfort. It's the perfect choice for both leisure and business travellers seeking a high-quality experience.

Concept & Design: Pacific Palace Hotel

The Pacific Palace Hotel's design concept is inspired by the serene beauty of the surrounding landscape, seamlessly blending modern elegance with classic architectural elements. The hotel's interior design is a masterpiece, featuring a sophisticated colour palette and exquisite furnishings. The overall aesthetic is one of understated luxury, creating a calming and inviting atmosphere. The design is the work of renowned architect, Anya Petrova, known for her innovative use of natural light and sustainable materials.

Stepping into the hotel lobby is like entering a tranquil oasis. The high ceilings, plush seating areas, and soft lighting create a welcoming and sophisticated ambiance. The lobby's central feature is a stunning piece of modern art, which adds a touch of contemporary flair to the space. The overall effect is one of understated elegance, creating the perfect setting for relaxation and socialising. The calming atmosphere is further enhanced by the subtle sounds of a nearby water feature.

Different Hotel Room Types Available in Pacific Palace Hotel

Choosing the perfect

hotel room type

is crucial for a comfortable stay. We offer a variety of

hotel bedroom types

to suit every need and budget, from cosy

hotel room types

to spacious suites. Consider your preferences when selecting from our

categories of hotel rooms

, including views, smoking preferences, and bathroom amenities.

  • Deluxe Room:

    Offers a city view, non-smoking options available, en-suite bathroom with shower.
  • Superior Room:

    Features a partial ocean view, smoking and non-smoking options, en-suite bathroom with bathtub.
  • Ocean View Suite:

    Boasts stunning panoramic ocean views, non-smoking, en-suite bathroom with bathtub and separate shower.
  • Family Suite:

    Spacious suite ideal for families, non-smoking, two bedrooms, two bathrooms (one with bathtub).
  • Executive Suite:

    Offers the ultimate luxury experience, non-smoking, separate living area, large bathroom with bathtub and bidet.

We are currently not a pet-friendly hotel.

Unique Hotel Facilities in Pacific Palace Hotel

Our

hotel facilities

are designed to enhance your stay, offering a range of amenities for both relaxation and recreation. From our stunning pool to our state-of-the-art fitness centre, we have something for everyone. Explore our

hotel with pool

and other exceptional features.

  • Infinity Pool:

    Open daily from 7 am to 10 pm. Offers breathtaking ocean views.
  • Fitness Centre:

    Open 24/7. Equipped with state-of-the-art cardio and weight training equipment.
  • Spa:

    Open from 9 am to 9 pm. Offers a range of treatments (additional charges apply, starting from £50 per treatment).
  • Kids' Club:

    Open from 9 am to 6 pm. Provides supervised activities for children aged 4-12 (additional charges apply, £20 per child per day).
  • Business Centre:

    Open 24/7. Offers printing, scanning, and faxing services.

Hotel Buffet or Hotel Restaurant/Cafe Available in Pacific Palace Hotel

Indulge in a culinary journey at the Pacific Palace Hotel, with a variety of dining options to suit every taste. From our exquisite

hotel restaurant

to our casual

hotel cafe

, we offer something for everyone. Enjoy our delicious

hotel buffet

or savour a meal in one of our themed restaurants.

  • The Grand Buffet:

    Serves a wide selection of international cuisine for breakfast, lunch, and dinner. Prices vary depending on the meal and day. Open daily from 7 am to 10 pm.
  • Ocean Breeze Restaurant:

    Specialises in fresh seafood and Mediterranean dishes. Open for dinner from 6 pm to 11 pm. Average price per person: £40.
  • The Palm Court Cafe:

    Offers a relaxed atmosphere and a menu of light snacks, pastries, and coffee. Open daily from 8 am to 10 pm.

Our signature dish is the Pan-Seared Scallops with Lemon Butter Sauce at Ocean Breeze Restaurant.

Easy Access from and to the Airport

Getting to and from the airport is a breeze with several convenient options. We offer various

hotel transfer

services, including

transfer from airport to hotel

and

hotel to airport transfer

. Consider our

hotels with airport shuttle

service for a seamless journey.

  • Taxi:

    Readily available outside the airport. The journey takes approximately 30 minutes.
  • Airport Bus:

    A cost-effective option, with regular services to the hotel area. The journey takes approximately 45 minutes.
  • Hotel Airport Shuttle:

    Pre-booking is required at least 24 hours in advance. The shuttle runs every hour. Cost: £25 per person.

Nearby MRT Station & Bus Stops Nearby

The Pacific Palace Hotel enjoys excellent public transport links, making it easy to explore the city. Find your way around easily with our nearby

MRT nearby

and

nearby bus station

information. Locate the nearest

station bus near me

or

bus stops nearby

.

  • MRT Station:

    Central Station, approximately 10 minutes' walk from the hotel.
  • Bus Stop:

    Located directly outside the hotel. Buses run frequently to various parts of the city.

Payment for public transport can be made using an EZ-Link card, which can be purchased at MRT stations and convenience stores.

Nearby Attractions/Landmarks for Families/Kid-Friendly Near Pacific Palace Hotel

Discover a wealth of family-friendly attractions within easy reach of the Pacific Palace Hotel. Explore

nearby attractions

and

nearby activities

, perfect for creating unforgettable memories. Discover

nearby sightseeing places

and

things to do nearby

.

  • City Zoo:

    A fantastic day out for all ages, featuring a wide variety of animals. Entry cost: £15 per adult, £10 per child. Distance from hotel: 15 minutes by taxi.
  • Science Museum:

    Interactive exhibits perfect for children of all ages. Entry cost: Free. Distance from hotel: 20 minutes by bus.
  • Botanical Gardens:

    Beautiful gardens perfect for a relaxing stroll. Entry cost: Free. Distance from hotel: 10 minutes' walk.
  • Beach:

    Enjoy a day at the beach, building sandcastles and swimming in the sea. Distance from hotel: 25 minutes by taxi.
  • Children's Park:

    A fun and safe place for children to play. Entry cost: Free. Distance from hotel: 5 minutes' walk.

Looking for more fun? See Traveloka’s best deals on Things To Do in Indonesia!

Other Accommodations Near Pacific Palace Hotel

Looking for alternative accommodation options? We've compiled a list of

cheap hotels nearby

and other

affordable hotels nearby

, including

3 star hotel nearby

,

4 star hotel near me

, and luxury options like

5 stars hotel near by

. Find your perfect stay among our selection of

best hotel nearby

options.

  • Luxury Accommodations:

    The Grand Majestic Hotel, The Royal Palm Resort, The Emerald Coast Villas
  • 4 Star Hotels:

    The City View Hotel, The Ocean Breeze Inn, The Coastal Retreat Hotel
  • 3 Star Hotels:

    The Harbour View Hotel, The City Centre Inn, The Pacific Shores Hotel

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in Indonesia!

With its blend of luxury, convenience, and exceptional service, the Pacific Palace Hotel is the perfect choice for your next getaway. To make your trip even more convenient, consider booking your stay through Traveloka. You can easily find and

book cheap hotels

through our website, and even discover

cheap hotels nearby

to suit your budget. And don't forget to

book cheap air tickets to Indonesia

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All facilities in Pacific Palace Hotel

Bar, Cafe and Lounge Pacific Palace Hotel
Bar, Cafe and Lounge
Swimming Pool Pacific Palace Hotel
Swimming Pool
Fitness Center Pacific Palace Hotel
Fitness Center
Functional Hall Pacific Palace Hotel
Functional Hall
Lobby Pacific Palace Hotel
Lobby

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby

Things to Do

  • Fitness center
  • Karaoke
  • Massage
  • Sauna
  • Steam room
  • Sauna

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Smoking area

Food and Drinks

  • Bar
  • Breakfast
  • Buffet breakfast
  • Poolside bar

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Hair salon
  • Shops

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities

Sports and Recreations

  • Fitness center
  • Table tennis

Transportation

  • Shopping center shuttle

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Pacific Palace Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Pacific Palace Hotel
180
Number of floors in Pacific Palace Hotel
8
Another facilities in Pacific Palace Hotel
Coffee shop, 24-hour room service, Room service, Safety deposit box, WiFi in public area

Frequently asked question in Pacific Palace Hotel

Is Pacific Palace Hotel parking free for hotel guests, and do you offer valet parking services?
Parking at the Pacific Palace Hotel is not free for guests. We do, however, offer a valet parking service for your convenience. Please enquire at reception for details on pricing and availability for both hotel parking and valet parking.
Does Pacific Palace Hotel offer hotel smoking rooms or designated smoking areas for guests?
I'm afraid I don't have access to real-time information, including specific hotel policies. To find out whether Pacific Palace Hotel offers hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be readily available online.
Does Pacific Palace Hotel offer free hotel Wi-Fi for guests during their stay?
To confirm whether Pacific Palace Hotel provides complimentary hotel wifi access, it's best to check directly with the hotel. Their website or a quick phone call will give you the most up-to-date and accurate information regarding their wifi policy for guests. Many hotels offer free wifi, but it's always wise to verify before your stay.
Where is the nearest MRT station or bus stops nearby Pacific Palace Hotel? What are the top visitor attractions near the hotel?
The nearest MRT station and bus stops are a short walk from Pacific Palace Hotel; precise locations are best checked on a map app like Google Maps for real-time information. For visitor attractions, you'll find many things to do nearby, depending on your interests. Exploring local options using online search engines for "visitor attractions near me" will provide the most up-to-date and relevant suggestions.
Is Pacific Palace Hotel a pet friendly hotel?
I'm afraid I don't have access to real-time information, including specific hotel policies. To find out if the Pacific Palace Hotel is pet-friendly, I recommend checking their official website or contacting them directly by phone. Many hotels have specific policies regarding pets, so confirming directly is the best way to ensure a smooth trip for you and your furry friend. Look for information on their pet policy or animal-friendly hotels section.
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More Reviews from Other Guests in Pacific Palace Hotel

Traveloka (1,091)
Other sources (76)
8.5
Very Good
From 1,091 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.4

Location

8.6

Service and Facilites

8.5

People often mention about Pacific Palace Hotel
All
Ambiance (22)
Bedroom (22)
Bathroom (21)
Staff Friendliness (20)
Room Space (19)
Taste (18)
Variety (18)
Hotel Area (17)
Distance to City Center (15)
Family Friendly (15)
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Traveler Reviews Pacific Palace Hotel

Number of reviews per page
20
40
Customer reviews
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff are very friendly and helpful, the swimming pool is spacious and has cold and hot water pool facilities, the rooms are clean and comfortable, even the children feel at home in the room.
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n***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The service is quite good Improve the service again And the reps should smile more…
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Nurlinda
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It was a great time at the Pacific Hotel.
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A***L
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Only 1 minor issue, my room TV & remote not function so cannot watch TV programme. Overall all good.
1 people find it helpful
S***f
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
simple and lots of effective experiences
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1 people find it helpful
E***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Overall is good. Need to fix that shower in the bathroom, very slow.
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kurnia w.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
This is my 3rd stay here, I want to continue staying here with my family when I go to Batam.
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T***i
icon-Transit
Transit
icon-origin-TRAVELOKA
5.0
/10
Reviewed 9 week(s) ago
Unprofessional, No responsibility,
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Kaliyaperumal K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Good all the service & facility entertainment 👍 Good thanks.
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Kaliyaperumal K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Good. I hope if I visit next vacation, I will regiment my friends and myself. I love ❤️ it.
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Kaliyaperumal K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
Nice, my friend is staying and likes the room facilities so much. They are good. The entertainment place is very good. Morning breakfast is very nice, very good eating. So much variety.
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W***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
It's really cool. I've stayed here many times.
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A***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
recommended to stay here,,,, complete facilities....breakfast included,,
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G***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Hotel staff very friendly and helpful in checking in process
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Amran I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
It was quite pleasant and comfortable to stay at this hotel.
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D***y
icon-Transit
Transit
icon-origin-TRAVELOKA
8.1
/10
Reviewed 14 week(s) ago
The room and facilities are nice. The shower is not that great. The water pressure is too weak. Really hard to take a proper shower.
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Noprianzah
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
When I stayed there, I got a room with no view, I couldn't see the city lights or the sea, so it wasn't very impressive with the family.
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kurnia w.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
A highly recommended hotel for family vacations, safe, comfortable, close to everywhere, great breakfast.
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Santo L.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 14 week(s) ago
The hotel is unique. But the rooms are old. Then the breakfast is quite complete. There is a gym and swimming pool.
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N***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Thank you for the service, the friendliness of the staff and the presentation of the food. Success always Pasific 🙏🏻
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Number of reviews per page
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Exterior 4 Pacific Palace Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.