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PALM PARK Hotel Surabaya

Hotels
Traveloka Preferred Partner

8.4

Impressive
From 833 verified guests reviews
In the Area
See Map
Jl. Kapas Krampung No.45 Simokerto, Ampel, Surabaya, Jawa Timur, Indonesia, 60142

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
PALM PARK Hotel Surabaya is located in area / city Ampel. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around PALM PARK Hotel Surabaya

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Jl. Kapas Krampung No.45 Simokerto, Ampel, Surabaya, Jawa Timur, Indonesia, 60142
Lobby PALM PARK Hotel Surabaya
Lobby 2 PALM PARK Hotel Surabaya

Discover More About PALM PARK Hotel Surabaya

Location


PALM PARK Hotel Surabaya is located in area / city Ampel.

About PALM PARK Hotel Surabaya

PALM PARK Hotel Surabaya is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, PALM PARK Hotel Surabaya is the perfect place to stay that provides decent facilities as well as great services.

Whether you are planning an event or other special occasions, PALM PARK Hotel Surabaya is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at PALM PARK Hotel Surabaya.

Are you a shopaholic? Staying at PALM PARK Hotel Surabaya will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, PALM PARK Hotel Surabaya provides complete services and facilities that you and your colleagues need.

If you plan to have a long-term stay, staying at PALM PARK Hotel Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, PALM PARK Hotel Surabaya is suitable for you who value privacy during your stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at PALM PARK Hotel Surabaya.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from PALM PARK Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

PALM PARK Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, PALM PARK Hotel Surabaya is the right place to stay.

All facilities in PALM PARK Hotel Surabaya

Entertainment Facility PALM PARK Hotel Surabaya
Entertainment Facility
Functional Hall PALM PARK Hotel Surabaya
Functional Hall
Common Space PALM PARK Hotel Surabaya
Common Space
Lobby PALM PARK Hotel Surabaya
Lobby
Exterior PALM PARK Hotel Surabaya
Exterior

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Shops
  • Supermarket

Food and Drinks

  • Restaurant with AC
  • Bar
  • Breakfast

Business Facilities

  • Computer station
  • Conference room
  • Meeting facilities

Hotel Services

  • 24-hour Receptionist
  • Laundry service
  • Luggage storage

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Sports and Recreations

  • Handball

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in PALM PARK Hotel Surabaya

Important Note
In relation with the Mayor of Surabaya's instruction letter to stop the spread of Covid-19 virus, hotel guests from outside Surabaya who plan to stay for more than 3 days (2 nights) are required to show negative swab/RT-PCR test result upon check in.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 50,000 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently asked question in PALM PARK Hotel Surabaya

What are available facilities at PALM PARK Hotel Surabaya?
There are top facilites at PALM PARK Hotel Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at PALM PARK Hotel Surabaya?
The standard check-in time at PALM PARK Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does PALM PARK Hotel Surabaya provide breakfast?
Yes, PALM PARK Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in PALM PARK Hotel Surabaya

Overall Rating & Reviews

From 833 verified guests reviews
8.4
Impressive
Fantastic
294
Very Good
373
Satisfying
33
Average
133
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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Language
English
Show Reviews with Photos
RR
Rosdaya R.
Business
8.5
/ 10
25 Feb 2024
The hospitality was so good. Will recommend this hotel. Best experience staying here.

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Mafitrza
Staycation
8.5
/ 10
18 Feb 2024
Review photo of PALM PARK Hotel Surabaya from Mafitrza M.
Review photo of PALM PARK Hotel Surabaya 2 from Mafitrza M.
Review photo of PALM PARK Hotel Surabaya 3 from Mafitrza M.

1 liked this review

Y
Yunia
10
/ 10
17 Feb 2024
Lovely hotel and humble hospitality ever! Gonna back soon to stay here when in Surabaya
Review photo of PALM PARK Hotel Surabaya from Rahmi A.
Review photo of PALM PARK Hotel Surabaya 2 from Rahmi A.
Review photo of PALM PARK Hotel Surabaya 3 from Rahmi A.

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EJ
Erna J.
8.5
/ 10
02 Jan 2024
Nice hotel. The room is clean and quite spacy. Lobby has a nice interior. Overall is nice hotel
Review photo of PALM PARK Hotel Surabaya from Erna J.
Review photo of PALM PARK Hotel Surabaya 2 from Erna J.

1 liked this review

NE
Nanik E.
Staycation
9.1
/ 10
17 Nov 2022
Review photo of PALM PARK Hotel Surabaya from Pappuwati W.
Review photo of PALM PARK Hotel Surabaya 2 from Pappuwati W.
Review photo of PALM PARK Hotel Surabaya 3 from Pappuwati W.
Review photo of PALM PARK Hotel Surabaya 4 from Pappuwati W.

3 liked this review

Aldo A. Y.
This is a private profile
Staycation
5.9
/ 10
09 Jul 2022
I clearly requested a non-smoking room and mentioned it again to the receptionist when I checked-in. But they still gave me a room that really smelled like a smoking room. I called to complain, but the receptionist insisted that it was a non-smoking room when obviously the room was smoky and I found an ashtray on the desk, and then they suggested to me that I had to pay more if I wanted to move to another room. Luckily they got me a real non-smoking room with no extra charge, or else I'd be pissed off!
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3 liked this review

Yusi P.
Holiday
9.4
/ 10
08 Jan 2022
Review photo of PALM PARK Hotel Surabaya from Yusi P.

3 liked this review

Accommodation's Reply
18 Jan 2022
Dear Mrs. Yusi, Thank you for staying at PALM PARK Hotel & Convention Surabaya and for taking the time to share your review. Your review has been warmly welcomed by our team and we will stay focused on trying to consistently improve our facilities and services. Once again thank you very much for your review, and we look forward to welcoming you again in the near future. Warm regards, Riezky B. Andreansyah Marketing Communication
Translated by Google Icon
rohman s. b.
8.5
/ 10
20 Dec 2021
Review photo of PALM PARK Hotel Surabaya from Rohman S. B.

1 liked this review

Accommodation's Reply
18 Jan 2022
Dear Mr. Rohman, Thank you for staying at PALM PARK Hotel & Convention Surabaya and for taking the time to share your review. Your review has been warmly welcomed by our team and we will stay focused on trying to consistently improve our facilities and services. Once again thank you very much for your review, and we look forward to welcoming you again in the near future. Warm regards, Riezky B. Andreansyah Marketing Communication
Translated by Google Icon
Eranio A.
Staycation
8.5
/ 10
09 Jul 2021
I had a good time staying here. It's my second time actually. But at night the hallway looks a little bit creepy though. But the room is awesome. More TV channel would be good. Definitely coming back.

2 liked this review

syarif h.
Holiday
8
/ 10
02 May 2021
Review photo of PALM PARK Hotel Surabaya from Syarif H.

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Exterior 4 PALM PARK Hotel Surabaya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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