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Sari Ater Hotel

Name: Sari Ater Hotel
Address: Jl. Raya Ciater - Ciater, Lembang, Bandung, Jawa Barat, Indonesia, 41281, Jl. Raya Ciater - Ciater, Jawa Barat, 41281, Indonesia
Rating: 8.5

Hotels

Preferred Partner

8.5

/10

Very Good

7,756 reviews

What Guests Say About Their Stay

Staff Friendliness (107)

Ambiance (101)

Hotel Area (93)

Surroundings (88)

Ferry F.

8.5

/ 10

nice and fresh place for family camping trip, especially the view and fresh air, also because it integrated with the natural hot spring pool

Reyna N.

9.4

/ 10

good experience camping with family, excellent service, comfy, and the place is beautiful. The camping park is far from the lobby so better bring your own vehicle or you can ride the shuttle.

Ulfa N. A.

9.4

/ 10

Such a nice experience staying at this hotel. Never expected to get treated very well by the staffs (and they are so friendly as well). Also thinking at how much helpful and responsive the staffs are, I am giving the hotel 5 ratings for the customer service!

Indra Y. R.

8.5

/ 10

My kids have some fun there. It's great for everyone who's looking for natural adventure and experience.

Marnita A. M.

8.8

/ 10

Interesting, a great idea/option to spend time with family of children begin to teenagers

In the Area

See Map

Jl. Raya Ciater - Ciater, Lembang, Bandung, Jawa Barat, Indonesia, 41281

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

WiFi

note: hotel was previously named Sari Ater Hotel & Resort Staying at Sari Ater Hotel is a good choice when you are visiting Ciater. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Sari Ater Hotel

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What's around Sari Ater Hotel

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Jl. Raya Ciater - Ciater, Lembang, Bandung, Jawa Barat, Indonesia, 41281

Discover More About Sari Ater Hotel

note: hotel was previously named Sari Ater Hotel & Resort

Location

Staying at Sari Ater Hotel is a good choice when you are visiting Ciater.

About Sari Ater Hotel

Not only located within easy reach of various places of interests for your adventure, but staying at Sari Ater Hotel will also give you a pleasant stay.

Whether you are planning an event or other special occasions, Sari Ater Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Sari Ater Hotel.

From business event to corporate gathering, Sari Ater Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Sari Ater Hotel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Sari Ater Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Sari Ater Hotel.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sari Ater Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Sari Ater Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Sari Ater Hotel is the right place to stay.

All facilities in Sari Ater Hotel

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Hotel Services

Bellhop
Concierge
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Medical service
Newspaper in lobby
Newspaper
Porter
Tours

Public Facilities

Parking
Coffee/tea in lobby
Coffee shop
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

General

AC
Ballroom
Connecting rooms
Family room
Heater
Non-smoking room
Swimming pool
Smoking area
Terrace

In-room Facilities

Cable TV
Desk
Hairdryer
Minibar
Refrigerator
Shower
TV

Sports and Recreations

Archery
Cycling
Fishing
Horse riding
Sport courts
Table tennis

Things to Do

Children play area
Garden
Massage
Outdoor facilities
Outdoor pool

Food and Drinks

A la carte breakfast
Breakfast
Buffet breakfast
Dining area

Business Facilities

Business center
Meeting facilities
Photocopier

Accessibilty

Accessible bathroom
Braille or raised signage

Nearby Facilities

ATM/Banking
Supermarket

Connectivity

LAN Internet
Free WiFi

Family-friendly Facilities

Children pool

Transportation

Area shuttle with surcharge

Accommodation Policy & General Information in Sari Ater Hotel

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 11:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in process. Deposit is required during check-in using cash, or credit card Minimum IDR. 500.000,- Hotel may accept Early Check in, subject to room availability, with additional fee. Hotel may accept Late check out, subject to room availability, with additional fee. Breakfast time start from 06:00 am until 10:00 am. Additional breakfast are chargeable at IDR. 106.000 Nett/ Person. Pets are NOT allowed.

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - Before 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Sari Ater Hotel	145
Number of floors in Sari Ater Hotel	2
Another facilities in Sari Ater Hotel	Bellhop, Concierge, Front desk, 24-hour Receptionist, 24-hour security

Frequently asked question in Sari Ater Hotel

What are available facilities at Sari Ater Hotel?

There are top facilites at Sari Ater Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Sari Ater Hotel?

The standard check-in time at Sari Ater Hotel is starting from From 14:00 while the latest check-out time is at Before 11:00

Does Sari Ater Hotel provide breakfast?

Yes, Sari Ater Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Sari Ater Hotel

Overall Ratings & Reviews Sari Ater Hotel

Traveloka (7,756)

Other sources (39)

8.5

Very Good

From 7,756 reviews

Provided by travelers on

Cleanliness

8.4

Room Comfort

8.5

Meal

8.4

Location

8.6

Service and Facilites

8.5

People often mention about Sari Ater Hotel

All

Staff Friendliness (100)

Ambiance (97)

Surroundings (88)

Taste (88)

Hotel Area (86)

Family Friendly (84)

Bedroom (80)

Variety (79)

Bathroom (78)

Activity Option (77)

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Traveler Reviews Sari Ater Hotel

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Customer reviews

P***n

Leisure

9.3

/10

Reviewed 2 day(s) ago

The staff who helped us check in is very friendly, informative and accommodating. We arrived early and she gave us options so we could use our time well while waiting. The price of 1 night stay at the hotel comes with 2 free tickets to Sari Ater Hotspring and Recreation Center for 2 days! We were able to save around 400 rupiah and our son had so much fun in the waterpark with his friends. The food in the restaurant is nice but a little pricey. There are 3 hotspring pools in the hotel, too that guests can enjoy for free. The kids can also play in the playground or ride the horse for 65k. They also have an eco bus that goes around the area. We had a great time here but unfortunately, we were not able to stay longer as they were fully booked.

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very

8.5

/10

Reviewed 3 day(s) ago

good vibe, and hot spring............

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Ulfa M. M.

Leisure

9.7

/10

Reviewed 3 day(s) ago

Alhamdulillah, the family is very happy, no regrets at all from the check-in process to check-out, there were no obstacles at all from the hotel facilities, the hotel room, the service, there was only 1 thing lacking from the facilities, namely the shuttle car which only operated 2 cars, please upgrade the shuttle car again. Before checking in, we took a dip in Navasari and it was a really addorable experience 🥰🥰, God willing, next trip here again and I just came here again after 10 years ago, it was great 👍👍

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p***i

9.7

/10

Reviewed 1 week(s) ago

The hotel is clean, fragrant, the staff is friendly. From check in to entering the room, there is no long wait. The restaurant is clean, the food is all delicious, and the hot spring is great. I have been here twice. Highly recommended to bring family here.

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1 people find it helpful

K***a

Leisure

10.0

/10

Reviewed 1 week(s) ago

Nice view, adequate hotel service.

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Anita N. T.

Leisure

10.0

/10

Reviewed 1 week(s) ago

I have been a regular guest staying here every time I go to Lembang.

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theresia s.

Leisure

8.5

/10

Reviewed 2 week(s) ago

Stay with free facilities for 2 people to the Ciater hot springs including a water park for children, it's really fun to be able to soak in hot water and play in the water at the water park, the hotel area is very spacious, there is a park and you can ride horses for children, 1 area that is quite satisfying to spend your vacation time

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Accommodation's Reply

22 Jun 2025

Dear Sir/Madam, We would like to thank you and your family for choosing Sari Ater Hotel & Resort as a place to stay and for recreation. We are happy to hear and greatly appreciate your review of our hotel. We hope to welcome you back to Sari Ater Hotel & Resort soon. We look forward to your next visit. Best regards. Kos. Front. Office Manager.

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B***n

Leisure

8.5

/10

Reviewed 2 week(s) ago

Overall, the stay was quite good. We enjoyed the room and the facilities. Breakfast was standard. However, improvement is required on towel availability at the hot spring pool. Initially, the staff was only willing to provide us 2 towels while there were 4 adults staying. After unnecessary hassle and arguments, he was willing to provide with a bit sour face.

1 people find it helpful

Accommodation's Reply

22 Jun 2025

Dear Sir/Madam, We would like to thank you and your family for choosing Sari Ater Hotel & Resort as a place to stay and for recreation. On behalf of the management, we would like to express our deepest apologies for the inconvenience you experienced during your stay at Sari Ater Hotel & Resort. All input and criticism that you have provided will be used as material for our future improvements and we hope to welcome you back to Sari Ater Hotel & Resort soon. We look forward to your next visit. Boarding House. Front Office Manager.

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J***i

10.0

/10

Reviewed 2 week(s) ago

This is my second time staying here, the service is friendly, the restaurant food is varied, the natural atmosphere is really felt, the hot spring access is close, very impressive, thanks.

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1 people find it helpful

Accommodation's Reply

22 Jun 2025

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G***e

Leisure

10.0

/10

Reviewed 3 week(s) ago

When I go to Bandung, my family often stays at Sarinarter. It is suitable for parents to soak their bodies/feet in sulfur water.

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Accommodation's Reply

22 Jun 2025

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Yudhi R.

Business

10.0

/10

Reviewed 4 week(s) ago

Berendam air hangat alami. Its absolutly awesome. This is real holiday

1 people find it helpful

Accommodation's Reply

09 Jun 2025

Dear Mr./Mrs. Yudhi, We would like to thank you for your trust and that you and your family have chosen Sari Ater Hotel & Resort as a place to stay and for recreation. We are pleased to hear and greatly appreciate your review of our hotel. We hope to welcome you back to Sari Ater Hotel & Resort soon. We look forward to your next visit. Best regards. Kos. Front. Office Manager.

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Papah M.

Staycation

10.0

/10

Reviewed 4 week(s) ago

All hotel staff are very friendly and helpful to visitors. All facilities are complete and very comfortable.

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Accommodation's Reply

09 Jun 2025

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Ifa W.

Staycation

8.5

/10

Reviewed 4 week(s) ago

staying overnight felt short, because there were many spots that we didn't have time to explore. order food from the restaurant, there are many choices, the taste is not disappointing and the price is very affordable for restaurant food. we stayed at Landak Camp, it was fun to make a campfire, but it was not comfortable if you usually stay in a regular hotel room. next time hopefully I can come back here 🥰

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2 people find it helpful

Accommodation's Reply

09 Jun 2025

Dear Mr./Mrs. Ifa, We would like to thank you for your trust and that you and your family have chosen Sari Ater Hotel & Resort as a place to stay and for recreation. We are pleased to hear and greatly appreciate your review of our hotel. We hope to welcome you back to Sari Ater Hotel & Resort soon. We look forward to your next visit. Best regards. Kos. Front. Office Manager.

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H***a

Leisure

9.2

/10

Reviewed 5 week(s) ago

It was a good experience staying here. But need some improvement here and there, design and layout needs improvement, cleanness and small details, I think this place have good opportunities if manage more properly.

1 people find it helpful

Accommodation's Reply

01 Jun 2025

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H***i

Leisure

10.0

/10

Reviewed 5 week(s) ago

The atmosphere is fun and integrated with public hot springs.

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2 people find it helpful

Accommodation's Reply

01 Jun 2025

Dear Sir/Madam, We would like to thank you for your trust and that of your family in choosing Sari Ater Hotel & Resort as a place to stay and for recreation. We are pleased to hear and greatly appreciate your review of our hotel. We hope to welcome you back to Sari Ater Hotel & Resort soon. We look forward to your next visit. Best regards. Kos. Front. Office Manager

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D***n

Leisure

9.1

/10

Reviewed 6 week(s) ago

No regrets booking a hotel for 1 million here. Complete facilities, spacious rooms, free welcome drinks to choose from at the restaurant/cafe, ayce breakfast with a complete menu from traditional to western, free recreation area Sari Ater which turned out that staying 1 night was not enough to explore it. The downside is that the free shuttle fleet is not enough, so I have never been able to ride the shuttle and it is very tiring to walk around the area here

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2 people find it helpful

Accommodation's Reply

01 Jun 2025

Dear Sir/Madam, We would like to thank you and your family for choosing Sari Ater Hotel & Resort as a place to stay and for recreation. On behalf of the management, we would like to express our deepest apologies for the inconvenience you experienced during your stay at Sari Ater Hotel & Resort. All input and criticism that you provide will be used as material for our future improvements and we hope to welcome you back to Sari Ater Hotel & Resort soon. We look forward to your next visit. Boarding House. Front Office Manager.

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d***y

Leisure

10.0

/10

Reviewed 6 week(s) ago

When we arrived at the hotel the weather was rainy. But the atmosphere in the hotel was very pleasant. The staff was also very helpful. The room was clean. Keep it up and improve. Always be successful.

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1 people find it helpful

Accommodation's Reply

01 Jun 2025

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Yohana

Leisure

9.7

/10

Reviewed 7 week(s) ago

the place is peaceful and beautiful... no need to go anywhere because everything is available... hot spring tourism 🔥

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1 people find it helpful

Accommodation's Reply

19 May 2025

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D***i

9.7

/10

Reviewed 7 week(s) ago

Staycation here is very worth it, kids friendly, and there are so many activities that can be done while here. The staff is friendly, the service is not bad. Thanks sariater hotel & resort 🥰

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Accommodation's Reply

19 May 2025

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E***h

Leisure

10.0

/10

Reviewed 7 week(s) ago

I was very satisfied staying here.

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2 people find it helpful

Accommodation's Reply

19 May 2025

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.